Trusted Agent profile

haart reviews

β˜…β˜…β˜…β˜…β˜… Excellent

433 reviews across 2 platforms

12 Crossways House Lutterworth Road, Blaby LE8 4DD

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haart's Blaby office at 12 Crossways House Lutterworth Road is rated 4.8 out of 5 across 433 reviews on two platforms, including 410 Google reviews rated 4.8. The 23 Facebook count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

4.4 / 5

23

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Blaby office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of Stephen McDonald from Haart Estate at my home for a estimation on my house. And have to say how professional he was he had all the answers to my questions and then some bye making me aware of aspects I didn't evan no. Not to mention a very friendly and positive approach towards me. Wich made me feel at ease with this stressful process I was dealing with. Bye far out of the 3 company I looked into the best man for the job thanks again Stephen McDonald brilliant job

David Β· 30 April 2023

Agent replied Β· 29 July 2023

What a great review. Thanks David

5/5

Google

Kayleigh has been great, a real asset to haart. Friendly and approachable, providing flexibility to book in further viewings and great communication. Would recommend πŸ‘Œ …

Rachel Β· 2 October 2025

Agent replied Β· 31 December 2025

Thank you for your review Rachel! Kayleigh, Haart Blaby

5/5

Google

Kayleigh has been brilliant and we would highly recommend for selling your home. Communication is excellent and nothing is too much trouble. Extremely impressed.

Natalie Β· 2 October 2025

Agent replied Β· 31 December 2025

Thank you for your review Natalie! Kayleigh, Haart Blaby

5/5

Google

Kayleigh, Tirth and Dan were fantastic in marketing and getting my property sold! The property was only on the market for just over a week with bookings booked in next day and updated after each! Stress free process and couldn’t have asked for better. Thank you so much

Amalie Β· 4 November 2024

Agent replied Β· 11 November 2024

Thank you for your kind review, Haart Leicester.

5/5

Google

Kayleigh has been amazing helping us to sell the house. She have managed to achieve the asking price with a short period of time. She keeps us up to date with the selling process. Highly recommend!

Joanna Β· 13 April 2025

Agent replied Β· 13 April 2026

Thank you for your amazing review Joanna! Kayleigh, Haart Blaby

5/5

Google

Kayleigh was such a huge help when we were buying our first home! It was scary and so much for our brains to think about, but she made it feel easy and even enjoyable! Can’t thank her enough for her support through it! X

Rebecca Β· 9 October 2024

Agent replied Β· 23 October 2024

Thank you for your lovely review Rebecca! Kayleigh, Haart Blaby

5/5

Google

My partner and I have been searching for a house for a little while now and this is the second house we’ve viewed from Haart and both times Steve has been wonderful, very friendly and supportive when our offer was declined for the first house we viewed. We very much hope that we can find our dream house to settle down in, and that Steve will be the estate agent to help us do that.PositiveResponsiveness, Quality, Professionalism

Ruadhan Β· 21 June 2022

Agent replied Β· 20 June 2024

Thanks for the 5 star review.

5/5

Google

I recently had my house valuation done by Stephen McDonald from haart estate agents, and I couldn't be more satisfied with the service. Stephen's professionalism and expertise were evident throughout the process. He provided an excellent valuation, answered all my questions, and made the entire experience smooth and stress-free. I highly recommend Stephen and haart estate agents for their outstanding service.

Jignesh Β· 26 October 2023

Agent replied Β· 28 October 2023

Thank you Jignesh, It was a pleasure Sir. You know where I am if you need anything.

3/5

Google

Having just viewed a property in Eider Close Whetstone. I was disappointed that the advertising said spacious kitchen diner to enjoy family meals and host gatherings with friends. In reality it would be difficult to move around a table and chairs for two. There was no floorplan listed. Photographs did not show that stairs did not have any railings. Location good.

Carol Β· 21 October 2023

Agent replied Β· 28 October 2023

Hi Carol, The current owner has had a table in there previously. The floor Plan is on the details. Sorry about that. I'll continue to look for you.

5/5

Google

Weve just committed to buying a property through Haart Estates in Blaby. Customer service has so far bean great and on request, a speedy viewing for the property that we were interested in was facilitated. Mercedes Barker was our first point of contact and her professionalism was second to none. After visiting the branch, I can confirm that the rest of the team made us feel at home. Whilst we are just entering conveyance, the service that we have had has so far been well received. We'd like to thank you for your assistance and guidance in all matters.

Jonathan Β· 29 July 2020

Agent replied

Thank you so much for the great review. We are so happy to have been able to help you. Stephen McDonald Residential Branch Manager

5/5

Google

I couldn’t recommend haart enough. I’d like to thank Steve, Mercedes and especially Aaron, whom it was a pleasure to deal with throughout the process. After my first sale fell through they acted quickly to find a new buyer in a matter of days, and for the price I wanted. Whilst having a few complications with my onwards purchase Aaron went above and beyond his duties, nothing was ever to much trouble and was always friendly and happy to help. Cheers guys!!

Martin Β· 29 July 2020

Agent replied

Hi Martin, It was an absolute pleasure helping you. You were the perfect homeowner. I hope you will be very happy in your new home. Thanks again for the 5 star review. Stephen McDonald Residential Branch Manager

5/5

Google

Great experience with these guys. Especially Kayleigh. She’s very knowledgeable, takes great pics and knows her stuff. Perfect!

Sara Β· 3 June 2025

Agent replied Β· 13 April 2026

Thank you for your lovely review Sarah! Kayleigh, Haart Blaby

5/5

Google

First time selling a property. Reached out to Haart and Kayleigh got straight in touch to organise a valuation. She was fantastic. I explained this was the first time doing this, and was a little unsure of a few things, but helped me through and reassured me. The guide price was spot on and I accepted an offer within 1.5 weeks! Was very impressed. Going through the next stage, I still have full support if I have any questions which really does put my mind at ease with quick responses to! Highly recommend!

Shannon Β· 5 December 2024

Agent replied Β· 11 December 2024

thank you for your amazing review Shannon! Kayleigh, Haart Blaby

4/5

Google

Although we are in the early stages of our house move, we have been very impressed with the advice provided by Steve, Sophie & Mel at Haart. Sophie is always lovely to talk to, helpful & friendly. Steve has exceeded our expectations & we love his honest & enthusiastic approach! Mel has worked so hard for us, enabling a pipe dream to become a reality. We have every faith that the team at Haart will facilitate a swift sale for us. Thank you.

Claire Β· 30 July 2019

Agent replied

Hi Claire, Thanks for the review. Hopefully we can make this dream a reality. Stephen McDonald Residential Branch Manager

5/5

Google

We would like to thank Stephen and Mercedes at Haarts, for all their hard work over the past few months. They sold our apartment after just one week, and have helped us all the way through the sale. It’s been a pleasure to speak to them on the phone and in the Blaby office. We would recommend Stephen and the team to anyone in the area, who is looking to sell their property. Thanks to all the staff at Blaby HaartsπŸ˜„

Peter Β· 30 July 2019

Agent replied

Hi Peter, It was a difficult case but we are delighted to have been able to help you and the good lady. We hope you you have a fantastic cruise and you've got to pop in to the office to make us all jealous with your photos. Stephen McDonald Residential Branch Manager

5/5

Google

I cannot praise Steve and Mercedes from the Blaby office high enough! They are the most professional and reliable estate agents we have come across. They definitely went more than the extra mile to help us on many occasions - even on his day off! Our sale was part of a very difficult chain and there were many problems caused by other vendors, estate agents and solicitors elsewhere in the chain. My honest opinion is that without the hard work, dedication and pure professionalism shown by them both I don't think we would have achieved it. They undertook work on our behalf that other estate agents should have done but didn't either through laziness or incompetence. We initially started with another (cheaper) estate agent in Blaby which turned out to be the worst decision we made. You really do get what you pay for - and we got very little for the 6 months we were listed with them. They didn't answer the phone and failed to invite one of their own vendors to view our house! Once we moved to Haart, we sold our property to the first couple that came to view and that was within a week. (These were the people who were selling their own place through our first estate agent!) I would have absolutely no hesitation in recommending Steve and his team to anyone looking for a reliable, honest, competent and friendly estate agent.

Martyn Β· 30 July 2019

Agent replied

Hi Martin and Davina, Thank you so much for the fantastic review. I know you had serious problems with the other estate agent who will remain unnamed, and I am glad we have repaid your faith in our great industry. Stephen McDonald Residential Branch Manager

5/5

Google

I would highly reccommend Haart Estate Agents - Blaby. The team at Haart were professional and attentive to my needs as a client. After using other estate agents I particularly appreciated their honesty and the efforts they went to to sell my property. Thank you to all the team especially Steve and Max. I also used the services of their Mortgage Advisor - Melinder Basra, and again a great service delivered and always a warm and friendly welcome when going into the office.

Rachel Β· 29 July 2019

Agent replied

Hi Rachel, Many thanks for the kind words. As I've said if you need anything we're more than happy to help. Stephen McDonald

5/5

Google

Haart was not the estate agent we were selling our house with, but were the estate agent marketing the house we bought. Mercedes was extremely professional and helpful when showing us around the property and demonstrated excellent customer service during our negotiations of the purchase. The team at Haart always answered the phone and would endeavour to get back to us when ever required. The chain we found ourself in was somewhat slow and frustrating to say the least. There seemed to be a hurdle at every corner for us and we experienced little to no help from our appointed estate agent. Had it not been for The Haart team, and towards the final months Steve especially, in helping us with advice, queries, chasing of all of the chain the sale and purchase for us would not of gone through. We liaised more with Steve with regards to the sale of our house than we did with our own estate agents. His professionalism went above and beyond and our only regret through the whole process was not to have gone with Haart when selling our house. I would highly recommend Steve, Mercedes and the whole of the Haart team at Blaby to anyone looking to sell their property.

Jennifer Β· 29 July 2019

Agent replied

Hi Jenny, Thanks for the great 5 star review and I hope we have restored some faith in Estate Agents after the terrible service you received from the other agent. I do hope we can help you in the future. But enjoy the house for a few years at least. Stephen McDonald Residential Branch Manager

5/5

Google

Second time we have used Haart Blaby to sell a property. Both times have been excellent. Steve and Mercedes have been so professional, friendly and helpful. We had a minor problem with the upload of photos however this was resolved very quickly and satisfactorily. On both occasions they have found buyers very quickly in a difficult market. Mercedes was first class when showing buyers round and negotiating a price. We would have no hesitation in recommending or using Haart in the future.

Mick Β· 29 July 2019

Agent replied

Mick as always it's a pleasure. Thanks for the great review, and be careful the next time I'm around that I don't take the dog with me. lol Stephen McDonald Residential Branch Manager

5/5

Google

I have had a great experience with Stephen and the team. From the very first point of contact the customer experience has been exemplary. Stephen arrived slightly late but the team called me to make me aware that he was stuck in traffic. We had a productive conversation and he is clearly knowledgeable. A big deal for me was it felt like I was being provided with a service and not just being sold to. I would definitely recommend them to anyone. Thank you.

Terry Β· 29 July 2019

Agent replied

Hi Terry, It was an absolute pleasure helping you and if you need us in the future please don't hesitate to contact us. Thank you for that 5 star review. Stephen McDonald Residential Branch Manager

5/5

Google

Massive thanks to Mercedes at Heart, Blaby who dealt with me from the very start up to the stage I'm at now. Mercedes was the first person I spoke to about buying a house and the very first property we were shown and we determined to buy we have now had our offer accepted. Even when our buyer pulled out Mercedes was back on the phone and not only got me another offer on my property within minutes she even got us a better offer. Steve the manager is always polite when we contact the office and all the staff are very polite, professional and very customer focused which makes Haart Blaby the Estate agent to go to. Thanks from us team Haart Blaby Nick Whitehead

Nicky Β· 29 July 2019

Agent replied

Thank you ever so much Nick, we are so happy we could secure your dream home here at haart Blaby, especially with that little bit extra we were manage to get you on your sale :) ! Regards, haart Blaby

5/5

Google

We are very happy with the service haart Blaby have provided to us. They have been very patient with our understanding of moving house, having not moved in 37 years!! Mercedes also helped us to find our dream bungalow in Blaby. We originally sold to a first time buyer who later pulled out, Aaron was quick to then find us another first time buyer meaning we were able to keep the bungalow. A big thank you to Mercedes, Steve and Aaron. Highly recommend haart in Blaby to anyone looking to buy or sell!!

Wendy Β· 29 July 2019

Agent replied

Hi Guys, Thank you so very much for the fantastic review. You have been a pleasure to deal with. Stephen McDonald Residential Branch Manager

5/5

Google

I have been very impressed by the Professionalism demonstrated by this company. Aaron Soper has been very accommodating on the two occasions that I have needed to view the property that I am buying. His local knowledge has been very welcome and use of comparisons has helped me to decide the best property for my needs. All of my phone calls and e mails have been returned in a very timely manner. Excellent service so far! Thanks

Mark Β· 24 February 2020

Agent replied

WOW! What a great review. Thank you so very much. Stephen McDonald Residential Branch Manager

5/5

Google

So far so good!! We have just accepted an offer which we are very confident will go to completion..…all because Steve, Elle and Mercedes at Blaby have all been brilliant! Up-dated regularly either by texts, emails or phone calls. We really wish we had put our house on the market with them in the first place instead of wasting 5 months with another agent…..it has taken only around a month to find a buyer with Haart and that includes the Christmas & New Year holiday! A very pro-active team and managed to achieve an increase on the original offer - twice!! Thank you everyone so much. A+++++ Best regards - Tony & Lesley Orton ...just a continuation of my above review..….and now we have a completed house sale on our house in Parvian Road! Many, many thanks to Stephen, Elle and Mercedes at Blaby. It is so satisfying to have an agent that backs up their words with actions! Brilliant from the word go to completion…..thank you so, so much. - Tony & Lesley - Isle of Wight

IsleofWightFoxes Β· 30 July 2018

Agent replied

Hi Tony, We'll be keeping a close eye on the sale and will keep you updated all the way through. Steve

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Questions about haart

How many reviews does haart have?

haart's Blaby office has 433 reviews across two platforms: 410 on Google, 23 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 433 reviews, and 4.8 out of 5 on Google from 410 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Blaby won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Blaby office?

haart, 12 Crossways House Lutterworth Road, Blaby LE8 4DD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.