1/5
MY SIMPLE ADVICE TO YOU IS NEVER USE…
MY SIMPLE ADVICE TO YOU IS NEVER USE CONNEL PLEASE. THEY ARE SCAMMERS. I HAD A VERY BAD EXPERIENCE WITH CONNEL. THEIR BRANCH MANAGER NAMED NICOLA IS BULLY AND TOXIC. AVOID WITH ALL COST
Trusted Agent profile · Blaby
★★★★★
768 reviews across 1 platform
1a Lutterworth Rd, Blaby, Leicester, LE8 4DW, LE8 4DW
Duckletts Letting Agents's office in Blaby, at 1a Lutterworth Rd, is rated 1.7 out of 5 across 768 reviews on 1 platform.
Every review we hold for the Blaby office, from every platform, shown as written. First names only.
1/5
MY SIMPLE ADVICE TO YOU IS NEVER USE…
MY SIMPLE ADVICE TO YOU IS NEVER USE CONNEL PLEASE. THEY ARE SCAMMERS. I HAD A VERY BAD EXPERIENCE WITH CONNEL. THEIR BRANCH MANAGER NAMED NICOLA IS BULLY AND TOXIC. AVOID WITH ALL COST
1/5
Wouldn't let me view a property as I…
Wouldn't let me view a property as I wasn't selling my house with them, and told me unless I let them sell my property I wouldn't be aloud to view any of there properties, they are bullies and only want to take money/make money from you.
1/5
Unprofessional
This company think it's ok to heavily leaflet properties where it states clearly on the letter box no leaflets junk mail etc - After calling their Exeter office for the 3rd time the guy pretty much told me it wasn't junk mailing and wanted my address , rude . These get out straight in the bin
1/5
Reported to RICS - One of their surveyor keep devaluing…
One of their surveyor keep devaluing all his property reports. Have reported to RICS (Royal Institution of Chartered Surveyors) about this matter. This company should be banning on business! They charged huge amount of money to run homebuyers report and then taking micky out of it!
1/5
very unprofessional people and big lair…
very unprofessional people and big lair ... unrealistic work ...
1/5
Would give 0 stars if possible
Would give 0 stars if possible. Staff at the Queensway branch are appalling and unwilling to help! Constant problems but just brush their hands off. Half of them have no idea idea what they are doing and very unprofessional. Will never use them every again!
5/5
I enjoyed splendid professionalism
I enjoyed splendid professionalism from Hamza Raim of Connell, during my search for a house. I will always recommend you guys to my friends. Nice job Hamza.
1/5
Very poor valuation
Very poor valuation. Took over 4 weeks for information to be passed onto mortgage lender. Lender advised out IfA that the valuer had used 'outdated terminology ' that lenders no longer use and he would not clarify any points in a timely fashion leading our 'portable ' product to run out of time. Poor professionalism
1/5
Pure hell
Awful service. Have rented my house through connells for the last year. The service was so bad it putt me off renting it out again. No communication. I had to chase up inspections. Rent payments. Was over changed for work they carried out. It's been a year of pure hell
1/5
NOt even checking the window properly for £700
We asked for a survey with option, to cover any risk. When we moved in we discover on one window, the double glazing was not sealing and the window was full of humidity between the glasses. They replied their check is done on a sample of window not all of them.For this we paid £700.
1/5
Leicester branch awful service
Leicester branch awful servicei paid for a exit checkout and they still deducted from the rent area manager, Leicester manager and Leicester branch employees non existent on phone emailNo understanding of a timeline or deadlines.constant mistakes with inventories contracts tenant finds!
5/5
Very good experience..
I had a good and helpfully experience in this company.Esoecial with the mortgage service with Shannon Garnett .She.s a profesional .I can recomand for everybody who.s need a mortgage.Thank.s and regards..for all the team.Tibor.
1/5
Terrible company who tried re build a…
Terrible company who tried re build a previous chain after agreement of a new sale. Thankfully we was one step ahead of connells and there plans didn't go as they had planned. Terrible branch very deceitful. Would not be buying or selling through them again.
1/5
Very disappointed with the way our…
Very disappointed with the way our house purchase was handled. During a very stressful time of lockdown/covid I felt the communication was either non-existent or aggressive and accusatory. Things did improve once the office manager became involved but it was a shame it had to escalate to this point.
1/5
The Watford Branch
I have found the Watford branch to be poor as managers for my property. I was constantly dealing with different people; they lost paperwork and emails; were resentful and rude when asked to do anything and were huffy and even more unhelpful when I suggested I would be switching to another agent.
1/5
BLANDFORD BRANCH DISHONEST AND DECIETFUL
BLANDFORD BRANCH. Dishonest and deceitful. Completely ruined my house sale with deliberate misrepresentation. I would never trust them with anything they say.
1/5
What a joke
What a joke, No research into the local area of the house prices , paid for by bank ! spent all of 2 minutes looking around the house to then under vale The property by 45k When 3 local estate agents all value it around the same price
1/5
Landlords Beware
Awful experience using them as the agent for letting my property. Poor communication, underpayments, late rent collections, instances where I have been charged twice for services. Unprofessional, disorganised and quite frankly incompetent. Would not use their letting services again and would strongly discourage any other landlords from doing so.
1/5
The worst agency ever
The worst agency ever. Have to wait for their reply for weeks and still the issue haven't been resolved. Had to claim a deposit back, as the tenants left the property completely destroyed, waited for three month and when it's time to get money for decoration, they just ignoring your emails.
1/5
Surveyor came out house was untidy…
Surveyor came out house was untidy Tennant had been unwell, rushed in to hospital. Surveyor proceeded to gove his opinion on how bad the market was and it was a shame the house was untidy, and then valued it at 8k under what it was valued at 6mths previous shocking
1/5
Totally out of touch with property…
Totally out of touch with property prices. Homebuyers report a waste of time and money. Report filled in incorrectly and looked like it had been made on someone's home computer. I suspect there is deliberate under valuation going on with this company. Do not use.
1/5
Absolutely disgraceful company
Absolutely disgraceful company. I can write a long story for you but let me keep it short. I lost a family home I was purchasing for my wife and son after 6 months in the process. All because of this company's incompetence. You are nothing to them.I urge you - please stay away.
2/5
Dorchester branch horrible
Dorchester branch. You dont even get to view a property.
1/5
Avoid connels at all cost don’t rent or…
Avoid connels at all cost don’t rent or buy through them their .I had to wait 3 months to get my deposit back also lost £2500 because of them. If don’t want to lose money and get frustrated and stressed then don’t use them . Very unprofessional p....
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Duckletts Letting Agents's Blaby office has 768 reviews across 1 platform: 768 on Trustpilot (across the whole business).
Duckletts Letting Agents Blaby is rated 1.7 out of 5 across all 768 reviews.
Duckletts Letting Agents Blaby, 1a Lutterworth Rd, Blaby, Leicester, LE8 4DW, LE8 4DW.