White & Guard Estate Agents Bitterne reviews

★★★★★ 5/5

Google

Late on last Sunday, I spotted a property I was interested in which was on with White and Guard in Bitterne. By Monday early afternoon I was in viewing and on Tuesday afternoon my offer was accepted. The speed of these initial stages was all due to the efficiency of Shannon in the branch who is amazingly organised, enthusiastic and proactive in her approach. My viewing and follow up communication with Tammie was also fantastic as she was informative about the property and able to professionally answer all my questions. Over the past year, I have experienced many estate agents but have been so impressed with the outstanding service I have received in such a short time. Both Tammie and Shannon have guided me through these very early stages of my purchase and their friendly, customer-focused approach makes them easy to highly recommend to other buyers and sellers in the area. There is no doubt as a customer from the start I felt very much valued by everyone at the branch - thank you!PositiveResponsiveness, Quality, Professionalism, Value

Jo · 25 August 2021

★★★★★ 5/5

Google

Tammie has been great, really on the ball and she is an effective communicator. Always on hand to help with any questions/qieries or providing updates. Jamie gave a great first impression and he was super helpful on photo day too. Thank you for a seamless transaction.

Laura · 25 June 2024

★★★★★ 5/5

Google

A very professional and friendly team to deal with especially Lee , who has been really helpful and quick to respond to any of our questions , and arrange viewings for us .Would definitely recommend them if you need any help selling or buying.PositiveResponsiveness, Professionalism

Jo · 25 August 2021

★★★★★ 5/5

Google

Amazing experience, professionalism, enthusiasm and seriosity. Shannon is amazing and she is the best sales agent I met in the last few month since I have started looking for a house. Thank you very much, White &Guard, Bitterne

Alina · 7 June 2022

★★★★★ 5/5

Google

Many thanks to Tammy costello from white and Gaurd for excellent fast efficient service and getting the job done in request time scale I now have my first house it only took 8 or so weeks from viewing to completion big thanks from Graham

Red · 26 May 2024

★★★★★ 5/5

Google

We were amazed how Tammie and the team worked so hard on our behalf

Les · 15 July 2025

★★★★★ 5/5

Google

Highly recommend White & Guard! A seamless and professional approach to selling my property! Tanya & Paisley both went above and beyond to make sure everything ran smoothly and their communication between all parties was brilliant!

Erin · 15 March 2026

★★★★★ 5/5

Google

I have to give a 5 star service, all agents were excellent throughout a difficult sale due to certain issues. A big thank you to Chelsea Walcroft, who kept us informed on progress and dealt promptly with any issues or queries we had. On the day we Exchanged Contracts, she worked late to make sure it happened. So a great job by all and thank you

Mark · 10 October 2022

★★★★★ 5/5

Google

I was recommended White & Guard and Tammie by a work associate. From the first communication of discussing the property to complete/exchange with the buyer, the service I have received from the team has been absolutely first class! I would HIGHLY recommend this branch to anybody selling a property in the Southampton area. They go above and beyond to make the transaction as smooth as possible. Keep up the good work and thank you for all your efforts! :-)

Katie · 15 October 2024

★★★★★ 1/5

Google

Had a viewing booked with them for today and rang them to confirm the booking. They said it had been cancelled. They said they had rang my mobile yesterday but I didn't pick up. I said I had had a call from a number I didn't recognise but no message had been left. So I then said I would have turned up today for the viewing being none the wiser and the arrogant lady in the estate agents office had the cheek to say said IF I HAD PICKED UP THE PHONE YESTERDAY I WOULD HAVE BEEN WISER. UNPROFESSIONAL and UNHELPFUL ARROGANT LADY.

Hazel · 7 June 2022

★★★★★ 5/5

Google

Absolutely flawless! I have nothing but positive things to say about White and Guard! They have made one of the most stressful life events, feel much lighter and I cannot thank them enough for everything they have done for us! The friendliest team out there! Everything on their end was completed promptly and professionally and I felt completely at ease talking on the phone to the ladies who were managing our sale! Extremely helpful and just all round great people! I would recommend White and Guard to anyone! Special thanks to the girls dealing with our sale who were just magic! Thank you for making our move happen! X

Beth · 28 August 2024

★★★★★ 5/5

Google

All the team were amazing from start to finish and would highly recommend to anyone. Thanks to Jordan and all the team for all you did and Chelsea for dealing with the solicitors etc and making it relatively stressfree. Many thanks x

Lyn · 26 February 2024

★★★★★ 5/5

Google

Words cannot express how wonderful these guys are! In every aspect of customer service, they are the best. My family and I are grateful to the entire White & Guard team for their amazing hospitality and service. When it comes to property, trust White & Guard Estate Agents!

Amelia · 18 August 2024

★★★★★ 5/5

Google

Jodie was and has been very thorough and consistent throughout. She went above and beyond in every aspect. Her communication was impeccable and I will certainly recommend to friends/family.

Ruth · 21 August 2024

★★★★★ 5/5

Google

White and Guard were professional and efficient when managing the sale of my mother’s property on our behalf. They went over and above to ensure the process ran smoothly and was expedited. We are extremely grateful to them for making an emotional process much easier.

Lucy · 17 August 2024

★★★★★ 5/5

Google

We bought and sold our property with White & Guard and throughout the whole process they have given 110% to ensure we have been looked after. From viewing the property, quickly selling ours and being vital in chasing the chain when needed they have really made the experience. We've had a difficult chain and they have always been helpful, transparent and support any time we needed. I couldn't recommend them enough!

Paris · 18 November 2024

★★★★★ 5/5

Google

Absolutely lovely people in this office. So helpful and personable. I cant think off the top of my head everyone who I spoke to as I was buying and trying to sell a property via them but to name a few; Rebekah, Ali, Lee, Carly. They were all so nice, understanding and supportive. They were very informative and willing to help. We had a bereavement throughout the process and a holiday but they were flexible and thoughtful which really meant alot. Thank you so much guys and for helping us get our dream home xPositiveResponsiveness, Quality, Professionalism, Value

Airyn · 25 August 2021

★★★★★ 5/5

Google

Viewed a property with Alistair and can honestly say he was brilliant! The company as a whole are very good - everything you want in an estate agent. Professional, responsive and reliable. Alistair even called me out of courtesy to let me know a property I was interested in (but couldn’t quite offer what they were after) had an offer that they were going to accept. I would recommend White & Guard Bitterne to anyone looking to sell/buy and I will definitely use them in the future! Thanks guysPositiveResponsiveness, Quality, Professionalism

Rebecca · 25 August 2021

★★★★★ 5/5

Google

I have recently completed on the purchase of my first flat and from the very start White & Guard were really helpful and lovely! They were extremely responsive and communicative the whole way through the process and keen to resolve anything. Lee showed me round the property and stayed in contact throughout to completion and Jodie in the office was also really great and helpful with additional queries I had. I would highly recommend for anyone looking to buy or sell. Thanks again for everything ☺️ xPositiveQuality, Professionalism

Ellen · 25 August 2021

★★★★★ 5/5

Google

White and Guard are completely worthy of a 5* review, starting from the valuation stage and taking the photos, they were respectful to my tenants at the property and showed a very positive attitude. The brochure the team creative looked amazing and really showed off all the best features of the property which succeeded in attracting potential buyers to a full day of viewings within 1 week of going up for sale, Leigh and Ali have been fantastic, very professional and have kept me informed through every step of the sale. I would have no hesitation in recommending White and Guard to anyone looking to sell their home. Fantastic company!!PositiveProfessionalism

George · 25 August 2021

★★★★★ 5/5

Google

We currently have our property on the market after a long period of time with another estate agent. I wish we had changed to White&Guard sooner as their professional, diligent approach and knowledge of the market is superb. We have viewings booked in and more interest than we ever did before. So far it's the best experience we've had with an agent and I'm looking forward to completing our sale with the help of Jodie, Lloyd and Kelly. ***Update*** 12/09 House Sold on the first round of viewings and to a buyer who they had qualified was able to complete the purchase. I truly wish all other agents worked in the way White&Guard do and we may not of had our previously challenging experience with a different agent. White&Guards attention to detail and communication was superb. Fortunately though we are having a much better experience with Jodie, Lloyd and Kelly. Thank you againPositiveResponsiveness, Quality, Professionalism

Lawrence · 25 August 2021

★★★★★ 5/5

Google

We instructed White & Guard to sell our house after a cheaper 'DIY' style estate agents gave a poor and impersonal service. Jason spent a long time making sure the photos he took reflected the full potential of our property, his knowledge of photography and skill in this area is a definite benefit. I found his attention to detail (such as the materials used in tiling) meant that the property description gives any prospective buyer a good feel for the place before they book a viewing. Lee and Alistair who did the majority of viewings made sure there was a steady stream of viewers and kept our property well promoted to potential suitable matches. They kept in regular communication with us, including regarding feedback (which was chased very quickly) and viewings, and enabled viewers to spend a good amount of time viewing rather than rushing (which the last agency seemed to do). We have been really happy with the service, and now we are sold, I feel confident that they will help us get the paperwork completed asap through their sales team. Would highly recommend!

Kira · 7 June 2021

★★★★★ 5/5

Google

Tammie and Jodie were always friendly and approachable. Overall a great estate agent to work with for the purchase of my property.

Vicky · 28 October 2024

★★★★★ 5/5

Google

Special Thanks to White and Guard - Bitterne And special Thanks to Jo. We have immediately considered Jo the perfect person would help us with, what we expected, a nightmare this because Jo's kindness and professionalism have transformed this nightmare in a nice journey. She has really took us to heart by guiding us through the complex process of buying and selling a house going far beyond her professional role. We are truly grateful to her. Many Thanks

Alcione · 26 May 2024