Trusted Agent profile · Bitterne

White & Guard Estate Agents Bitterne reviews

4.7

★★★★★ Excellent

247 reviews across 1 platform

5 West End Road, Bitterne, SO18 6TE

White & Guard Estate Agents's office in Bitterne, at 5 West End Road, is rated 4.7 out of 5 across 247 reviews on 1 platform, including 247 Google reviews rated 4.7.

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4.7 / 5

247

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bitterne office, from every platform, shown as written. First names only.

5/5

Google

Tanya was absolutely fantastic from start to finish. She was friendly, approachable, and incredibly knowledgeable about our property and the local market. What really stood out was her communication, Tanya kept us updated at every stage, always checking in and making sure we understood what was happening. Nothing was ever too much trouble, and she made the whole process feel smooth and stress-free. We genuinely couldn’t have asked for a better estate agent. Thank you, Tanya, for all your hard work!

Toby · 15 March 2026

5/5

Google

⭐⭐⭐⭐⭐ I can’t recommend Paisley at White & Guard Estate Agents highly enough. From start to finish, the service was outstanding. Paisley was professional, approachable, and incredibly knowledgeable, making the whole process smooth and stress-free. Communication was excellent throughout always responsive, clear, and honest and it was obvious that Pisley genuinely cared about getting the best outcome rather than just rushing a sale. Their attention to detail and commitment really set them apart from other agents I’ve dealt with. If you’re looking for an estate agent you can trust, who goes the extra mile and keeps you informed every step of the way, Paisley at White & Guard is an excellent choice.

Jamie · 22 December 2025

5/5

Google

We had a great experience selling through White & Guard - Bitterne. Great communication and kept us updated every step of the way. Jodie was amazing and nothing was ever too much. She went above and beyond to keep everything moving for us. Would recommend White & Guard to anyone wanting to sell!

Ellie · 29 November 2025

5/5

Google

As soon as our Bungalow was on the market we immediately had viewings. The service provided by the team at Whiteguard was brilliant. we have sold many houses over our lifetime so far but I wish I had used Whiteguard previously. they kept me upto date at all times and if i had any queries they got back to me very quickly with answers.

Ange · 27 January 2024

Agent replied · 24 August 2024

Great review Ange - thankyou very much for posting - means a great deal to our teams.

5/5

Google

Big shout out to Tammy and Jody Both agents were great to deal with. Jody worked exceptionally hard sorting out exchange and completion with a solicitors (not ours) that were simply not responding on day we were meant to complete. Jody took all the stress away from us, thank you!

Carol · 22 September 2024

Agent replied · 22 October 2024

Thank you!

5/5

Google

Jodie C from White and Guard (Bitterne) has been amazing she is a asset to your company, if I were ever to sell and buy again (hopefully not) lol I would use her! Nothing was ever too much, she kept us in the loop at every step and checked in with us and went above and beyond! Thank you Jodie and White and Guard!

Sophie · 16 May 2025

5/5

Google

We have received outstanding service and would to say a Huge thank you to Peter who is incredible, very professional and highly motivated. Peter was next to us throughout the entire process of our sale and purchase which was so much complicated because of the long chain. Peter took so much stress off us and dealt with all the problems that arose, some of which were particularly difficult and stressful. He was always very professional, helpful and polite. We have had such a confidence in him especially as he was always available to contact throughout the whole process. Peter went above and beyond to assist us in every way that was possible. Highly motivated and professional he never gave up and made one of probably most complicated chains to get to exchange. We cannot thank you enough Peter and also find the right words to say our appreciation to you and all your hard work! We would certainly highly recommend youPositiveResponsiveness, Quality, Professionalism, Value

Elena · 25 August 2022

Agent replied · 7 June 2023

HI Alena - thankyou very much for amazing review of our Bitterne team and Peter in sales chasing - very much appreciate you taking the time to review and we wish you all the very best for the future in your new home

5/5

Google

I could not recommend Jodie and her team at White & Guard more. It is without a doubt that due to them that my chain did not fall apart. Through their efforts I managed to complete on my dream house that would not have been possible without them

George · 15 October 2025

5/5

Google

Audrey was amazing from the moment we had the first viewing to completion. We had several follow up viewings to measure up and trades people in to quote for jobs and nothing was too much. Audrey was very quick to respond to questions or queries and someone we could trust, unlike some of the other agents we dealt with whilst looking for a property. Jodie was also very efficient with progressing the sale and ensuring it completed smoothly. Overall, a great service, for which, I'm very grateful.

Lee · 10 August 2024

5/5

Google

Thank you for all your help with our recent house purchase! As first-time buyers, we were pretty clueless about the whole process, but your team made everything super smooth and stress-free. From day one, everyone was incredibly friendly, welcoming, and professional. Your agents took the time to get to know us and understand what we were looking for in a home. Their knowledge of the local market was seriously impressive, and they were always patient with our endless questions. Special shoutout to Tammy and Jodie, you are the best! You were always there for us, answering our endless questions and giving advice. No matter how small our concerns were, you never made us feel like we were bothering you. You really went above and beyond to make sure we were happy and informed throughout the entire process. Thanks to all your hard work, we've finally found our first home, and we couldn't be happier! We'll definitely be recommending your agency to everyone we know. If we ever need help with buying or selling a home in the future, you'll be our first call. Thanks again for everything!

Jamie · 3 August 2024

5/5

Google

This team have been the ultimate professionals. Nothing has been too much trouble and the communication has been amazing . Special thanks to Carly , Tammie & Jodie for constantly keeping me updated without me having to worry about anything . They have been with me through my whole journey & for Peter for his patience .I'm so thrilled I chose White & Guard after a very stressful year and a half...Thanks guys xPositiveProfessionalism

Donna · 25 August 2022

Agent replied · 7 June 2023

Hi Donna - thankyou for taking the time to pass on a 5 ***** review of our Bitterne team - we are delighted we were able to help with your house move and we all wish you the very best in the future - thanks again !!

5/5

Google

Brilliant from start to finish. From the first phone call to White & Guard Bitterne to arrange a valuation to the day of completion every aspect of the stress of selling a property was handled very professionally. All the staff at the office have been very helpful but special special thanks to Tammie for her advice and commitment to get the deal done. White & Guard clearly know the local area and I have no hesitation in recommending them.

Mike · 25 June 2024

5/5

Google

We have had such a great experience with White and Guard Bitterne! Not only have they sold our property within two weeks, they have checked in with me every day to keep me in the loop with how things are progressing. From the initial conversations to the final sale of our property, we haven’t had to do anything!! Jodie has been absolutely incredible with regards to being proactive and going above and beyond to help us. It’s been such an easy process so far, which has been great for us as first time sellers. We are so grateful for everyone in the Bitterne branch, and couldn’t recommend Lee and the team enough!

Robyn · 7 June 2021

Agent replied · 7 June 2023

Hi Robyn - WOW!! thank you for taking the time to review our services at Bitterne and awarding a 5* review. It is fantastic to hear such great feedback as we continually strive to meet this high expectation on service that we demand of ourselves for our clients. We understand that selling for the first time can be particularly stressful and that is why we have put together such an experienced and mature team in Bitterne as there are many first time sellers like yourself to help and look after. I wish you all the very best as we see through your journey to it's conclusion. Many Thanks.

5/5

Google

Jordan and Paisley were very helpful and very accommodating throughout the process of buying our first house. They helped with questions we had and Paisley was particularly helpful when we were moving towards completion.

Sam · 8 December 2025

5/5

Google

Hi Jodie Jones, Very professional and always helpful. Jodie answered all queries promptly and liaised with solicitors to progress sale and purchase. A really good team of people who worked together to make the whole process as easy as possible. Big Thank you Jodie and thanks to the really good team of people who worked together to make the whole process as easy as possible. White & Guard - Bitterne , Five Star ServicePositiveQuality, Professionalism, Value

Sorin · 25 August 2021

Agent replied · 7 June 2023

Hi Sorin - amazing review ***** - thankyou for taking the time to post !!! - Jodie and the team will be delighted they could help out and we wish you a fantastic future in your new home !!!

5/5

Google

We were impressed from the start as we sold within a week. Previous to this we had been on the market for over a year with different estate agents. We have bought and sold through the Bitterne office and are very grateful to the whole team. Jamie and Rebekah were great. Tammie was the superstar that found our dream home and did a fantastic job in securing it for us. At the latter stages of our move Chelsea Cook couldn't have done more for us. She chased up issues and kept us in the loop every step of the way. Her support was absolutely brilliant. The Bitterne branch of White & Guard has been outstanding.

Akghavoc · 27 March 2024

5/5

Google

Used these guys twice now and can honestly say I wouldn't trust any other agent. They are not money hungry estate agents like others we have had quotes from. A genuine delight to deal with and special thanks to Shannon & Jamie

Mandy · 25 June 2024

Agent replied · 24 August 2024

Thank you.

5/5

Google

Firstly my husband and I would like to thank Team Bitterne for restoring our faith in the difficult task of selling a property, it wouldn't have been as easy without the amazing communication and honesty from Lee and Ali. …

Rebecca · 15 September 2025

5/5

Google

Paisley dealt with us during the process and we honestly couldn't ask for a better service. Through no fault of hers, our buying process was not easy and took longer than expected, but Paisley helped keep us calm and informed every step of the way. Without her input, we would have likely looked elsewhere once the initial hiccups in the transaction appeared!

Brandon · 25 March 2026

5/5

Google

I genuinely couldn't speak highly enough of Tammie, Jodie and the team at The Bitterne branch. From start to finish they were absolutely amazing. Always helpful, polite and efficient and it's because of this the whole process only took 8 weeks from offer to completion! I would highly recommend to anyone as they made the whole process stress free

Lee · 20 November 2024

5/5

Google

Fantastic communication and support, purchase went through extremely smoothly thank you. Special thanks to Paisley Thomson and Tammie Costello for all your help. I would definitely use White and Guard again.

Nickie · 15 October 2025

5/5

Google

First class service from the outset, very friendly and professional, sale agreed within a week. Special thanks to Alistair & Shannon for their help and support. Would gladly recommend to family and friends and would be happy to do business with them in the future.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 25 August 2023

Agent replied · 7 June 2023

Hi Robert - thanks very much for the great 5 ***** review - we all delighted we could help with your move and wish you all the very best in the future - regards Steve

5/5

Google

We chose White & Guard for their pure professionalism when coming and valuing our property. They were knowledgeable and had a great track record of selling houses in our area. We’ve not had good experiences with estate agents in the past so we were hopeful they would be better. Wow! I cannot tell you how happy we are with the service that they gave us from the start right up until we got the keys! The communication was not only incredible it was clear and easy to understand including the jargon which the solicitors can give. Nothing was ever too much trouble. Chelsea was incredible. She was professional, reliable and always seemed one step ahead throughout.

Claire · 8 April 2023

5/5

Google

We did our homework before engaging an estate agent for our sale, and White & Guard clearly stood out from the rest, and we were not disappointed. Throughout the process they were consistently on the ball keeping us informed and moving fast and proactively. We didn't have to chase them once. The real acid test came when our buyers, who were already committed to moving out of their house for the buyer below, at the eleventh hour had a delay when their mortgage provider played a dirty trick so they could increase the interest rate and made them reapply. This left a young family with a disabled child completely out on a limb with nowhere to go. W&G moved heaven and earth to arrange a short term lease contract to give them the breathing space and to move in. It was 5pm the day before they had to move out of their sold house that everything came together. Very impressive indeed! Subsequently our sale completed without a single hiccup. Leanna was our main point of contact, but we can't commend her in isolation. The entire staff at the Bitterne office, and the agency's letting team were amazing, exceptionally competent and enthusiastic throughout. We can't conceive any other estate agent could possibly match them. Brilliant job well done! We would without question recommend them 100%.

Bob · 8 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about White & Guard Estate Agents Bitterne

How many reviews does White & Guard Estate Agents Bitterne have?

White & Guard Estate Agents's Bitterne office has 247 reviews across 1 platform: 247 on Google.

What is White & Guard Estate Agents Bitterne's rating?

White & Guard Estate Agents Bitterne is rated 4.7 out of 5 across all 247 reviews, and 4.7 out of 5 on Google from 247 reviews.

Where is White & Guard Estate Agents's Bitterne office?

White & Guard Estate Agents Bitterne, 5 West End Road, Bitterne, SO18 6TE.

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