Charles Carr Bitterne reviews from sellers

★★★★★ 5/5

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Fantastic service

Fantastic service- I could not put in towards how fantastic these guys are. After having my house on the market with several agents I got used to poor service no feedback and very few viewings. Dale knocked on my door and very politely offered his services I felt apprehensive about using another agent but immediately I realised why these guys are the top selling agent in the area within 3 days they had arranged 9 viewings for an open house event on that weekend we sold for in excess of what we were on the market for. I would recommend them to anyone. I now hope they can find me my dream home Thanks Charles Carr

Scott · 5 October 2017

★★★★★ 1/5

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DO NOT USE - LEFT PROPERTY OPEN - ITEMS STOLEN OVER £2500

DO NOT USE THIS COMPANY - £2500 BIKE GONE MISSING WHILST CONDUCTED VIEWINGS - LEFT MY PROPERTY UNSECURED ON AT LEAST TWO OCCASIONS - REPORTED TO POLICE AND THE PAPERS - NO REGARD FOR SERVICE - MANAGING DIRECTOR WOULD NOT TALK TO US AT ALL AND REFUSED TO HELP LEFT STAFF TO DEAL WITH IT. MANAGING DIRECTOR REFUSED TO SPEAK EITHER ME OR MY WIFE ABOUT IT WHEN HE WAS IN BRANCH, YET LET HIS STAFF HAPPILY TAKE THE FLACK FOR IT. REFUSED TO ACCEPT ANY RESPONSIBILITY. BEFORE YOU MARKET YOUR HOME ASK YOURSELF IF COMING HOM EAND YOUR PROPERTY BEING UNSECURE AND £2500 BIKE GOING MISSING IS ACCEPTABLE??!?! DO NOT USE THEM

Matthew · 10 April 2017

★★★★★ 5/5

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On the ball! Like a dog with a bone!

Having had a few complication in the bottom end of the chain I was beginning to loose hope about my sale! I decided to take the plunge and call Louise to find out exactly what was happening. She gave me clear information, time frames, chased everyone as soon as she said she would, came back with updates and never made me feel like I was hasseling her even when I was! A fabulous member of the team!

Sarah · 26 April 2018

★★★★★ 5/5

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Louise Carr star

What can I say Louise Carr was brilliant . She always answered my email s I could always get hold of her on the phone ?? She was a star ?? in so many ways Helping every step of the way . Giveing me inside information. And ringing around for me Especially on exchange day. I could not have done this with out her . And that is no lie .

Mike · 8 February 2020

★★★★★ 5/5

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Anna

Anna was very helpful and informative about the surrounding area and the home in reference. Would 100% recommend Anna showing you a home.

Callum · 21 November 2019

★★★★★ 5/5

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Fantastic customer care

Rebekah is and has unbelievably helpful and professional during our time at Charles Carr. I highly recommend her to anyone else. Thanks again Leanne xx

Leanne · 21 December 2017

★★★★★ 5/5

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Excellent

Louise and the team we’re amazing throughout the process. Completely took the strain out of the process. Thank you so much.

Susan · 12 March 2020

★★★★★ 5/5

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House Sale

Lauren has been amazing from start to finishing constantly keeping me updated and sorting everything extremely quickly. I could not recommend her enough. Brilliant.

Christopher · 7 June 2018

★★★★★ 5/5

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Outstanding

Great company, highly recommend Dale, what a guy! Best estate agent I've had the pleasure of dealing with and will use in the future

Alan · 27 October 2017

★★★★★ 4.8/5

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Home search

Anna has been very helpful and informative when it comes to finding a new home for my family.

Casey · 21 November 2019

★★★★★ 5/5

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Excellent service

They are very helpful. They are helped me a lot.. I would recommend them to anyone. Jade is very helpful.

Wenbing · 23 August 2017

★★★★★ 5/5

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Amazing services

Thanks charles carr for selling my home and helping my onward purchase. Rebekah has been a absolute delight

Lewis · 11 January 2018

★★★★★ 5/5

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Service

We would like to say thank you to Charles Carr for the excellent service they provided throughout of the sale of our house. We would especially like to thank alia at the Bitterne branch for her outstanding work and Commitment she provided throughout the Whole process her communication was 2nd to none, so thank you alia and all the team at Charles Carr bitterne

David · 28 June 2018

★★★★★ 4.6/5

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Fantastic service

I sold my property through Charles Carr and I have nothing but praise for the staff, they have done their upmost to keep me informed throughout the whole process and I have always found them to be professional and easy to engage with. Louise Carr in particular has been excellent chasing and updating through the final stages of exchange and completion.

Jeff · 22 November 2019

★★★★★ 5/5

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excellent

Charlotte was very helpful, polite and very patience. A pleasure to meet.

Nathan · 19 February 2020

★★★★★ 5/5

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House Sale

I'm currently selling my house in Bitterne with Charles Carr and they have provided excellent service to date. I decided to sell through them as sole agents as they had much better local knowledge compared to other agents who visited to give valuations. The process so far has been stress free and I would have no hesitation in recommending them

Ian · 24 August 2017

★★★★★ 5/5

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Very proactive company

Charles Carr were excellent, very proactive on the ball and secured a quick sale Good work all around

Steve · 3 April 2018

★★★★★ 5/5

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Market to sale in 8 weeks

I have just completed the sale of my property in 8 weeks achieving full asking price from market to exchange. Lloyd and Lauren at Charles Carr were a pleasure to deal with and made the sale as seamless and stress free as possible. I couldnt rate them highly enough.

Richard · 9 October 2017

★★★★★ 5/5

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recommended not disappointed

Lloyd, Jordan, Charlotte and Chloe with their team brought 40+ viewers and gained 8/9 offers for the house within a month, On the market 6th Dec SOLD 6th Jan Thank you team, Happy 2020 to the new owners and the team at Charles Carr Bitterne

Josephine · 7 January 2020

★★★★★ 5/5

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Excellent service & support

We have just accepted an offer on a property and been guided by Lauren on this. Her level of service and support has been impeccable and her manner is always very friendly. She has made the whole process smooth and hopefully will continue like this until completion.

Claire · 19 January 2018

★★★★★ 5/5

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Lauren is a real asset to the team

A great team at Charles Carr, notably Lauren who is very personable, and is highly professional and knowledgeable with her work. Lauren goes out of her way in all aspects to ensure she exceeds expectations. The team are a real pleasure to deal with

Brett · 15 November 2017

★★★★★ 5/5

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Excellent service with overwhelming response to our house sale

We had 8 offers within 48 hours and several exceeded our expectations. The open event is a great idea saving us so much trouble. All the staff involved were helpful and polite which enabled the process to go smoothly for us with minimal stress.

Andrew · 28 September 2017

★★★★★ 5/5

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Home seller and buyer

We couldn’t recommend Charles Carr more. They have been brilliant and totally supportive from start to finish. We’ve been very well looked after and they helped us sell our home 4 times and also purchase our dream home.

Anna · 21 November 2019

★★★★★ 5/5

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Would definitely recommend

Thanks to all the team at Charles Carr, especially the help received from Louise. She made our move I am sure a lot more hassle free than it was, a huge thanks. All now moved in and enjoying our new home.

George · 20 December 2017