Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
All of the Estate Agent and Property Lawyer staff at Ocean Portishead have been extremely helpful and professional. They have provided an excellent service to enable us to buy a lovely house according to our preferred timescale - thank you!
Peter · 30 May 2023
★★★★★ 4/5
TrustpilotGreat online service
The online service(e-mails etc.) has been always good, however whenever we needed to go in person to the agency, we felt we weren't very welcomed. Overall it was good.
Rafaella · 16 January 2020
Agent replied · 20 September 2023
Hi Rafaelle thank you for taking the time to give us your feedback. Your comments regarding your visit/s to the office has been passed on to the relevant Managers. Please be assured we are very happy for all customers to visit in person, we design our offices for just such visits, we are sorry this was not your experience.We are pleased moving day went well today and deposits have been returned, all the best and thank you again. Ocean
★★★★★ 5/5
TrustpilotHighly recommend Ocean
Highly recommend Ocean after my experience buying my first home, after a lengthy process getting amendments to a lease on my new flat which took a while, Jordan the move manager kept me updated on the progress and was very helpful with any questions I had. All the estate agents were also great and always on time! Great experience definitely recommend.
Gerlando · 13 January 2020
★★★★★ 5/5
TrustpilotRental property management
I use Ocean to manage a rental property and I'm delighted with the service I receive. Josh, Portfolio Manager, is helpful and efficient and always answers any queries promptly. The various teams I interact with when placing new tenants are equally as efficient and the process is always managed seamlessly.
Mrs · 19 May 2022
★★★★★ 5/5
TrustpilotExcellent
Great service. Kept us fully informed of the process and thank you for your patience and professionalism from all.We would highly recommend them.
Kim · 20 June 2024
★★★★★ 5/5
TrustpilotThank you to Melissa and staff,always…
Thank you to Melissa and staff,always friendly and polite
Fabrizio · 24 February 2021
★★★★★ 5/5
TrustpilotOcean on North Street Bristol
Ocean on North street have redefined my opinion of estate agents. They have been the most supportive and genuinely cared about my reasons for selling and supported me with honest and pragmatic advice and guidance. A cut above every other agent on the high street. Thanks for everything.
MR · 4 August 2022
★★★★★ 5/5
TrustpilotHelpful and supportive
Our experience with Ocean has been excellent as we have felt well supported throughout the selling process. We had a few specific requests and these were taken on board and dealt with according to our wishes. The team in Westbury-on-Trym have been friendly, helpful and professional and we would not hesitate to recommend them.
Lesley · 21 September 2021
★★★★★ 5/5
TrustpilotBrilliant
Brilliant and efficient through the whole process. Thanks Kenny Naish
Ellen · 5 November 2020
★★★★★ 5/5
TrustpilotAbsolute pleasure
Working with Ocean was an absolute pleasure, the staff were very responsive and always keep me updated of my house purchase, very happy experience overall, highly recommended!
Zhuting · 28 March 2024
★★★★★ 4/5
TrustpilotI had a great experience with Ocean and …
I had a great experience with Ocean and found them very helpful but due to complexity of my purchase I was passed onto 3 different solicitors which made the purchase take much longer than planned , but was till very happy happy with service from Ocean especially the move manager Rosie who went above and beyond to speed things up as much as possible
Andy · 23 November 2017
★★★★★ 4/5
TrustpilotGood professionals And safe hands.
I was first time buyer and seller had a chain.Regular updates while on holiday as well. Due to seller chain it took longer., although seller and me with ocean, could have been quicker. Luckily I wasnot in rush. My case was bit tricky, still they managed well, over all good and friendly professionals, secure transations, bit higher fee, but peace off mind.
MAHAMMAD · 3 May 2019
★★★★★ 5/5
TrustpilotOcean estate agents have been…
Ocean estate agents have been outstanding, from the first day when I decided to sell my house to the very moment that contracts were exchanged. Every member of the courteous and experienced team have shown me respect, kindness and understanding; and they have patiently answered all my questions with clarity, often with a welcome sense of humour.
Philip · 21 January 2021
★★★★★ 5/5
TrustpilotThanks to Sam Bonizzi and the team
Thanks to Sam Bonizzi and the team! Huge help and so professional
Paolo · 28 February 2020
★★★★★ 5/5
TrustpilotOcean has been managed our property…
Ocean has been managed our property since we moved to England. I would like to say a huge thank you for the excellent job especially for Sam who managed it all for us, always replies for emails immediately, any issues shows up for the next week its all fixed. Couldn’t wish a better Agency and a better team. Thank you
Nagy · 26 February 2020
★★★★★ 5/5
TrustpilotOcean.A class of their own…
When you are letting a property you want to deal with proactive Agents and that is exactly what Ocean Southville are.Led by Will and Jamie they make a great team. The property was let within a couple of days.I would thoroughly recommend them.
Vivienne · 30 January 2023
★★★★★ 5/5
TrustpilotProfessional and friendly service
Adrian · 26 March 2025
★★★★★ 5/5
TrustpilotAmazing Support
We found Oceans staff to be kind, understanding ,patient, and supportive. And we are very happy and more than satisfied with our chosen estate agents.
Susan · 2 May 2024
★★★★★ 5/5
TrustpilotOcean have been _so_ helpful during a…
Ocean have been _so_ helpful during a very drawn-out sale! Really appreciate the support and patience of everyone involved, both from the sales team and the legal side. Thank you!
Emily · 18 January 2024
★★★★★ 5/5
TrustpilotBrilliant service by a great team
By experience Ocean Portishead is the best team for selling houses.
Mrs · 5 June 2020
★★★★★ 5/5
TrustpilotAttentive service!
I used Oceans services to rent a property recently and I was delighted with the service and the professionalism of the staff. I was particularly satisfied with my interaction with Scott Hudson who was very professional and really made me feel valued; a fresh approach when compared to my previous experience of lettings!. I would happily recommend Ocean to anyone considering using their services.
Zachary · 21 June 2017
★★★★★ 4/5
TrustpilotOverall very happy with the service…
Overall very happy with the service given by the lettings office. The whole process was quick and we were kept well informed.The only slight downside is that the lettings office moved to Portishead a while ago,which is quite a way from us and potential tenants if they have no transport.This however is just an inconvenience and not a great problem.
Carol · 23 January 2020
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, very efficient and hassle free. Troy found a buyer within days on the market and kept me informed every step of the way, I would certainly recomend this estate agent.
Louise · 26 May 2017
Agent replied · 20 September 2023
We will make sure Troy and the Southville team are made aware of your brilliant review, they are always eager to read the thoughts of their clients. As finding a buyer is only the start of an estate agents job, we are really happy to read that the on-going communication throughout the process was so well received. Thank you for taking the time to review us.
★★★★★ 4/5
Trustpilotamazing
When we first started using ocean we had a few problems with our property manager Graeme. Once we were changed over to Janna kircin it has been amazing. No problems at all.
Rebecca · 22 May 2017
Agent replied · 20 September 2023
Thank you for the glowing review of Janna in the Property Management department, we will make sure she is made aware of your comments. We are sorry that we appeared to get off on the wrong foot but are pleased that we were able to rectify things quickly. If you need any help in the future we know Janna will be more than happy to help, Kind Regards Ocean
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