Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
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5/5
TrustpilotMe and my partner recently bought ourβ¦
Me and my partner recently bought our first house together. Although completion took longer than anticipated, our conveyancer Ella did everything possible to get it through in time before our mortgage offer expired. Everyone was really kind to us, even when we did get a little flustered at times. Would use them again in a heartbeat. π
Libby Β· 3 March 2024
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5/5
TrustpilotOcean great, Hannah even better.
Ocean overall operate very well, but in particular Hannah Smith. Hannah always takes calls and answers emails speedily and has done an exceptional job making sure our move was smooth. Couldnβt ask for a better person than to be our contact.
Mr Β· 25 February 2020
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5/5
TrustpilotOcean Estate Agent, Whiteladies
Would highly recommend Ocean who have helped us complete on a flat sale. Cleo and Andrew in particular were great; friendly, always there for queries and support to keep the chain moving. They helped make the move process that little bit less stressful! Thank you :)
Charlotte Β· 20 September 2024
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5/5
TrustpilotWonderful experience with Ocean Estate Agents Southville!
Truly impressed by the efficient and professional service offered by Tommy, Will and Mollie from Ocean Estate Agents Southville! Their reliable and swift response has really speeded up the whole rental process with accuracy and I am so grateful to have met this wonderful team. Thank you so much!
Jasmine Β· 1 August 2024
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5/5
TrustpilotThank you William Jenkins and the teamβ¦
Thank you William Jenkins and the team for helping us to settle down in Bristol. Especially William, he is a high EQ, patient and having good coordination ability agent. Excellent job.
Karn Β· 14 April 2022
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5/5
TrustpilotThey sold our house very quickly
They sold our house very quickly, and were very friendly and helpful. I really would like to thank Sam from shirehampton branch for all the help and information.
John Β· 27 August 2022
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1/5
TrustpilotCheap, but basic service
The sales process management process was poor. The sale was complex and I had to intervene and manage the process myself to secure completion.
Mattia Β· 21 March 2024
Agent replied Β· 23 August 2024
We appreciate your feedback; however, the complexity of this particular sale, due to legal intricacies, placed several aspects beyond our control. Please be assured your Move Manager made every effort to expedite matters but had very limited control of these particular legal issues. Our review of the case file notes including all communications supports this. The pursuit of the EWS1 certificate, alongside adherence to BSA regulations, necessitated a great deal of additional conveyancing resulting in delays.Please note that your solicitor, being directly accountable to you as their client, may have provided more prompt responses than their communications with Ocean Estate Agents. We hope your onward move has been positive.Regards, Ocean
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5/5
TrustpilotGreat experience buying through Ocean
Great experience buying through Ocean. Mel was great at keeping me informed of progress and speedy at responding to my queries. Would definitely consider Ocean for any of my own future sales.
Jenny Β· 17 February 2022
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5/5
TrustpilotProfessional and supportive
I used the Westbury-on-Trym branch of Ocean to sell my Property. From the begining they gave excellent and accurate advice on selling. Everyone in the office is really lovely, and very supportive throughout the whole process which was painful at times! I couldn't have got through the completion without Mel my move manager, who worked relentlessly! I would highly recommend to others.
Rachel Β· 7 November 2023
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5/5
TrustpilotAmazing
Tracey was so helpful with our mortgage, especially the three extensions we needed due to building delays!Kenny was an absolute hero in horrible circumstances, with the seller's lawyers being a pain up until the last minute.
Sheffield Β· 1 June 2021
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5/5
TrustpilotLetting our flat
Slick and smooth service from Alun and the team letting out our flat - highly recommend!
Bethan Β· 13 September 2023
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5/5
TrustpilotThe Ocean team in Westbury-on-Trym
The Ocean team in Westbury-on-Trym, Bristol took care of the entire home sale process. The marketing of the home resulted in multiple offers over asking in only a week and Ocean helped us evaluate offer "quality" as well as just raw price to help us select a qualified buyer highly likely to come through.The sale was complicated by old title covenants, an overseas seller and ultimately international funds transfer. These each presented particular challenges.The team were always willing to identify, recommend and adopt solutions to each hurdle and keep us informed throughout the process.Listing to completion in less than 3 months.Thank you to the entire Ocean Team.
Stuart Β· 29 January 2022
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5/5
TrustpilotProfessional & Proactive Agency
I found my new flat through Ocean, and despite it being a busy period for the housing and rental market, their agents have been incredibly helpful and proactive throughout the whole process.I was shown the property by Amelia who was subsequently my main point of contact throughout the application process - she has been particularly great in proactively managing the process and addressing any questions I had along the way.
Edwin Β· 21 March 2023
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5/5
TrustpilotSelling our home was something new toβ¦
Selling our home was something new to us but the team in westbury made this simple and easy to understand. They were proactive with getting viewings booked in and have a good system to allow you to track these. They were great with updating us throughout. I would highly recommend. Thank you.
Leah Β· 30 May 2024
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4/5
Trustpilotre mortgage
The service from Richard jarret and Rosie watson was excellent. All ways replied back. Ive worked with richard before i don't use any one else that tells you enough.If i had a question Rosie was very good at comming back with the answer
Mr Β· 3 December 2018
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5/5
TrustpilotLuigi in Bedminster is a brilliantβ¦
Luigi in Bedminster is a brilliant Financial Advisor. This is the second time we've used him and he has always been very responsive, knowledgeable and takes time with you through the process. I've recommended him many times
Micahel Β· 19 February 2021
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5/5
TrustpilotFound the hole experience very easyβ¦
Found the hole experience very easy Charlie was very polite and friendly and helpful nothing was to much trouble. He made the hole renting our new property effortless. Can't thank him enough for all his support
Mr Β· 2 May 2021
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5/5
TrustpilotOcean Financial is very helpful in myβ¦
Ocean Financial is very helpful in my home buying process. They provided valuable advises in home loan and followed the estate agent continuously to speed up the process. Thanks for that
Ulaganathan Β· 5 March 2022
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5/5
TrustpilotAbu was really helpful in helping usβ¦
Abu was really helpful in helping us find our first house! Thank you:)
Is Β· 15 November 2023
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5/5
TrustpilotExcellent service
Charlie was excellent when guiding us through renting our home in Portishead. He was responsive, eager to help, knowledgeable and a pleasure to work with. Would highly recommend.
SC Β· 24 July 2022
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5/5
TrustpilotMade renting so easy.
I have recently used Ocean Estate Agents to start renting a property in the centre of Bristol. We arrived 10 minutes early for the viewing, yet the agent was already there ahead of time and was very knowledgeable about the property. They were able to answer all of my questions in detail.Once my application for the property was accepted there were some paperwork complications (that was solely my fault) so I contacted William Jenkins who corrected the issue in a professional manner. Without his intervention and swift action, I don't believe I would have been able to secure the tenancy.As someone who finds moving houses / setting up rental contracts particularly stressful I could not be more grateful to work with an agency that makes my life easier. I did not think it would be possible to go from viewing to having a moving date so easily.
Jonathan Β· 7 January 2022
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5/5
TrustpilotOcean - exceptionally hardworking !
Ocean Estate Agents (Mortgage Advisors and Staff) were fantastic in securing us a property and several mortgages too ! As everyone nows, buying a house can be a drawn out process, especially where Lenders are involved, but the staff at Ocean never gave up and pushed on relentlessly right up until Christmas ! Hence we secured everything we needed by the end of 2021. A great job ! Cannot rate them highly enough. Keep up the good work Team Ocean ! We'll be back for sure :-)
Jon Β· 6 January 2022
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5/5
TrustpilotGreat experience with Ocean Property Lawyers
Stephanie and her team provided a great service acting as our solicitors for a flat purchase. Very responsive and helpful in ensuring our purchase was as smooth as possible. I would recommend and use them again.
Lizzie Β· 14 April 2021
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5/5
TrustpilotThanks to Dallas for his help findingβ¦
Thanks to Dallas for his help finding and showing me a property, and thanks to Melissa for updating me and getting it completed. I will recommend Ocean Westbury as I didnβt have to do anything!
Aly Β· 21 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.