5/5
TrustpilotSam and Tanya were very helpful…
Sam and Tanya were very helpful throughout the process, from viewing to completion. Would definitely use them again (shout-out to Luigi, our Ocean mortgage broker, who was also excellent)
Trusted Agent profile · Bishopston
Verified
Ocean, Bishopston reviews
★★★★★
4,125 reviews across 2 platforms
201 Gloucester Road, Bishopston, BS7 8BG
Ocean,'s office in Bishopston, at 201 Gloucester Road, is rated 4.8 out of 5 across 4,125 reviews on two platforms. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Ocean,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Ocean, Bishopston won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Bishopston branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWorth it
I had good service and communication throughout with everyone I talked to. They negotiated a good price for my property, and then helped with the process. In particular, the Move Manager Nicola provided an invaluable service in keeping me updated, helping chases solicitors, and move things along. This made the proces much less stressful. I would use Ocean again.
5/5
TrustpilotHouse Sale - Portishead
From the initial valuation to completion of sale, the whole process for me was seam less. Both Paul and Claire worked together with their teams to keep me fully updated at all points of the transaction. I had complete confidence in all their work and commitment to me as the sale progressed. I am very grateful for all the work to bring about a successful completion - I can not thank you enough - AJE...
5/5
TrustpilotA helping hand
Was made to feel very well come and nothing was to much trouble A very friendly team Just what you need at a very stressful time
5/5
TrustpilotAmelia was so helpful!
Amelia was so helpful! She helped answer each of my questions and was very easy to get in touch with. I think my moving experience would have been much more stressful if I didn't work with her.
5/5
TrustpilotFlat purchase
Mel has been very helpful in making our experience as smooth as possible.I am very happy with the level of support that we had in answering all our questions and being easy to contact.Thankyou to Mel and team.
5/5
TrustpilotSo far really great service
5/5
TrustpilotI'm a landlord of a number of rentals…
I'm a landlord of a number of rental properties in Bedminster and have recently passed the management of the properties to the Bedminster branch.Jamie in lettings has been a huge help with all the administrative work and guiding me through the process and generally been great to work alongside.If your looking for a professional, reliable team who go above and beyond to make make things run smoothly then I would strongly recommend Ocean estate agents who have a great team.
5/5
TrustpilotI had a wonderful and stress free…
I had a wonderful and stress free hassle in a getting a nice house through them.Customer service was amazing and the agent that attended to me William Jenkins was very professional and kind
5/5
TrustpilotA minor-party sails on a pacific Ocean
My experience is in a minor situation, but one, I think, worth recording. For many years, I rented a garage from the now-deceased owner of the property. After her death, it fell to Ocean to sell the property. Ocean contacted me, in a courteous way. Although I attended one viewing, I was pleased to be confident to lend the keys. When the sale was, finally, concluded quickly, although it left me the task of vacating the garage, I had made plans; and Ocean staff were helpful and flexible, in ensuring that I could move, without undue stress. In my visits to the Westbury Office, I dealt with several members of staff - principally Melissa Bell - who all treated me with the same warmth, as if I had been a client - not a mere third-party - which was just right. As several dates were involved, I shall use the date of this review.
5/5
TrustpilotExcellent service
Everything went very smoothly and was informed of all eventualities in good time
5/5
TrustpilotOcean have been excellent in selling my…
Ocean have been excellent in selling my property and helping me in my purchase. Luigi was very helpful and professional in organising my mortgage, Laura was great in putting my purchase through and Ella was always keeping me in the loop with regards to my sale.
5/5
TrustpilotThe sales team at Ocean in Westbury on…
The sales team at Ocean in Westbury on Trym did an excellent job marketing, selling and following up the necessary paperwork. Would highly recommend them. Special thanks to Mel, Mike & Steve
1/5
TrustpilotCalls ignored
Initial contact with Ocean is great, pre having a sale agreed, they answer the phone quickly and seem really on it. However, it’s a whole different story whilst the sales transaction is going through … they have all your numbers on their system and then just refuse to answer the phone to you. They do not consider it their responsibility to ensure your purchase goes though promptly, and it is their policy to not discuss a move date at all until all solicitors have completed the paperwork. This seems sensible, but results in them taking no ownership at all over how long it takes for your sale to go through. Instead, when you do finally get through to them, you get platitudes about managing your mental health, rather than updates of how you sale is proceeding. My 1 star review relates to the fact that I have now both bought and sold through Ocean, and both transaction took 6 months despite their straightforward nature (chain free or with 1 link in the chain). They will almost certainly reply to this saying that time scale is ‘normal’ or my case was ‘complex’. I would assert that yes, I can now believe 6 months plus is normal for a sale via ocean (though I have seen 12-16 weeks quoted as normal elsewhere) and would struggle to see how my transactions could have been any less complex! Believe what you will, just felt it was best to share my experience. Up to you if 6 months and upwards feels right for you :-)Ocean also tried to trap me into using their Conveyancing Solicitors by simply ‘agreeing to on my behalf’, I can’t imagine that service is very good either if that’s the way that business is created.
5/5
TrustpilotExcellent Service
Ola at Oceans Estate Agents Bradley Stoke was excellent throughout my application to rent a property. She has the right blend of being professional and being friendly. She also returned calls promptly to provide updates regarding my rent application. I totally recommend her and Oceans Estate Agents Bradley Stoke.
5/5
TrustpilotKayla Sutherland…
I just wanted to thank Kayla Sutherland for helping me and my partner find an apartment to rent. She went above and beyond to help us! We hope her hard work and dedication does not go unnoticed, she was delightful to work with.
5/5
TrustpilotWould 100% recommend
We had Joshua as our agent and he was very helpful at all times. He would reply to any inquiries we sent as well as helping us through the process. Overall it was a very stress free and efficient process. We viewed the house on a Friday and by the following Monday received confirmation it was ours! Would definitely recommend and use again in the future! Many thanks to Ocean and to Joshua.
5/5
TrustpilotPurchasing our first home
Ashleigh and her team were so helpful and lovely to speak with. She was very quick with responses and happy to answer the phone whenever I called. Would definitely use again.
5/5
TrustpilotGreat customer service from the team at…
Great customer service from the team at Southville office for our recent house sale & onward purchase. Costs were clearly explained at the start, staff always happy to answer questions & kept us informed throughout.
5/5
TrustpilotVery helpful and personable service
Very helpful and personable service. Excellent communication throughout, and really understanding when things were delayed. Sadie especially worked extremely hard in our behalf, going the extra mile. Tanya and Kenny were also very helpful with assisting with the last stages too. Would highly recommend this helpful and professional service.
5/5
TrustpilotA genuine 5 star service......
This is the third time I have used Ocean Financial Services for a mortgage and yet again they have been great - especially Neil and Tracey. A 100% pragmatic, efficient and human service - with knowledgeable staff. And what is more they actually answer the phone and call you back!
5/5
TrustpilotA seamless experience finding a house…
A seamless experience finding a house in a chaotic market. Thank you to the team at Ocean! The service has been outstanding, and Georgia has been on it the whole way through! Thank you
5/5
TrustpilotThe staff were a pleasure to deal with
The staff were a pleasure to deal with. From those in the estate agency and the solicitors office. Our moving day didn’t go as planned due to the World Wide Web internet problems and phones being down in the local office, but the staff worked hard and we were eventually, and thankfully given the keys very late in the afternoon.
5/5
TrustpilotEfficient house sale
Everything was done and taken care of without fuss and very efficiently.Kept us informed daily of what had happened.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ocean, Bishopston
Has Ocean, won any awards?
Yes. Ocean, Bishopston won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Bishopston branch at EA Masters 2022.
