Trusted Agent profile · Bishopston

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Ocean, Bishopston reviews

★★★★★ Excellent

4,125 reviews across 2 platforms

201 Gloucester Road, Bishopston, BS7 8BG

Ocean,'s office in Bishopston, at 201 Gloucester Road, is rated 4.8 out of 5 across 4,125 reviews on two platforms. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.1 / 5

27

Reviews on Facebook

Business-wide

Trustpilot logo

4,098

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Ocean,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Ocean, Bishopston won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Bishopston office, from every platform, shown as written. First names only.

5/5

Trustpilot

The girls I dealt with in the sale of …

The girls I dealt with in the sale of my Aunts house were so helpful, kind and knowledgeable. This has been a very emotional time and Tanya and Stacey were so lovely and I felt they were an amazing support network. I would not think twice about recommending Ocean to any of my friends or family. Well done girls.

Emma · 14 July 2017

5/5

Trustpilot

Professional Lettings Company

Ocean Lettings and Management were professional, efficient and speedy from the first moment.They followed up initial contact speedily, got the property on the market quickly and found a tenant at market value within a week

West · 26 April 2023

5/5

Trustpilot

Thanks ocean

We originally bought our first house via Ocean and had no issues so it only made sense to sell it with them also. From start to finish Melissa and the team kept us informed and dealt with our house sale in a friendly and professional manner. Thank you!

Sophie · 15 October 2021

5/5

Trustpilot

Ocean conveyancers were great from…

Ocean conveyancers were great from start to finish. We really do appreciate all their hard work (particularly Lily) as our purchase was a tricky one. Always responded quickly and happy help.Thank you!

Meagan · 22 July 2023

5/5

Trustpilot

Property Purchased

We worked with Stefano to purchase a property & we were extremely impressed with the professionalism & efficiency from Stefano & his team. Ocean would be on the top of our list for future properties because of the first class service we received. Thank you for making the process as smooth as possible.

Gemma · 7 September 2020

1/5

Trustpilot

terrible agency for renting a house

terrible agency for renting a house. today I was given a house in bristol in bad condition (where at the time of the visit they said that everything would be sorted out before we entered the house) very dirty fridge. oven when we turned it on started to smoke from so much oil that it contained inside. bad agency

Ricardo · 1 July 2022

Agent replied · 20 September 2023

Thank you for your feedback, we believe the Landlord has now been in contact with you directly to resolve these issues. However, we would like to extend our sincere apologies. As this property has our 'Let only' service we are not able to carry out inspections between tenancies, this is the responsibly of the landlord. We trust all issues have now been resolved by the landlord and hope you are now able to enjoy your new home. Kind regards Ocean.

5/5

Trustpilot

Excellent customer service

My husband and I have just purchased a property through Ocean and have received excellent service. Jack was very helpful, and spent a lot of time showing us around properties with help and patience: Claire was always available to answer questions and help us through the purchase.We would unreservedly recommend the Portishead office.

Customer · 4 September 2020

5/5

Trustpilot

Excellent mortgage broker, Richard (Ocean, Bristol)

Recently completed my house purchase using Ocean’s (Bristol) mortgage broker and conveyancing services. Richard (mortgage broker) was very helpful in finding the best mortgage deal for me and then processing the application with regular updates. Given the turbulent mortgage market, he researched the market and found the best deal. And at one point when rates went down a bit, he kept an eye and helped me secure that new lower rate with the same lender before the exchange date. He is very helpful and gives great advice on mortgages. Unlike other brokers who take fees from customers as well as commission from lenders, Ocean/Richard offers FREE mortgage broker service to customers. I have used Richard in the past and it has always been an excellent experience. I would highly recommend using his services to anyone reading this.

NA · 20 July 2023

5/5

Trustpilot

Very happy, great communication. (Review for both Shirehampton and Clifton)

Very happy with Ocean. Our move wasn't the smoothest but the Clifton and Shirehampton team were so helpful and kept us updated and supported along the way. Sadie in particular went above and beyond to ensure all parties were kept in the loop and at the same stage, so everyone was finally ready for a smooth completion. Thank you so much!

Rebecca · 26 August 2024

5/5

Trustpilot

Can’t speak highly enough of Filton Ocean

We can’t speak highly enough of Adam and his whole team. Estate agents can have a bad reputation but all at Filton couldn’t be further from the stereotype. We sold and bought through Ocean and they made the stressful house buying experience so much easier. We were constantly in contact and they kept us up to date with everything that was going on. They were helpful, always available, put us first and also did lots of legwork with chasing the buyers and all the solicitors in the chain. We even received a phone call a week after moving (after they had been paid) to make sure we had settled in and was there anymore they could do, exemplary service!I wouldn’t recommend using any other estate agent.

John · 19 July 2023

5/5

Trustpilot

Melissa was so knowledgeable and…

Melissa was so knowledgeable and professional in helping us that I would not appoint another agent to help us.

Roger · 11 May 2024

5/5

Trustpilot

Professional Team who worked hard for us

We both bought and sold our home with Ocean. We then used their solicitors to do the conveyancy on both sides. It was an easy process and the whole thing (buying and selling) took just 15 weeks from initial contact to completion. The whole team worked really hard for us but I'd like to mention 3 people who really went above and beyond. Seamas, Emily and Livia, you all made our lives easier. Thank you

Roland · 22 November 2023

5/5

Trustpilot

Having not been in the housing market…

Having not been in the housing market for 25 years, selling our house was initially a bit daunting. However, as soon as Jason from the Bishopston office visited to value our house the whole process became so much more reassuring and straightforward. The valuation seemed very sensible and reasonable. The pictures and house details were drawn up quickly and looked fantastic, so much so that after the viewings we had four offers to consider. We accepted an offer and subsequently Jason and Debbie from the office have kept us fully in touch with the progression of the sale. We have been delighted with Ocean, their approach and commitment has been excellent.

Mark · 17 July 2023

4/5

Trustpilot

Mel was amazing

Mel was amazing, she kept us in the loop and helped us out massively ! We wouldn’t had completed so quick if it wasn’t for her. We would put 5 stars but the estate agent who was helping at the start messed us around quite a bit !

Victoria · 1 October 2021

5/5

Trustpilot

Responsive and professional

We had a really good experience with Oceans Conveyancing (Bradley Stoke) when buying our house. The team were professional, efficient and communicative throughout the process and helped us navigate some hurdles effectively. Thanks in particular to Livia Cupello who was in daily contact with us towards the end of the process - really appreciated being kept in the loop.

Jen · 24 September 2024

5/5

Trustpilot

Ocean Lettings have been great in…

Ocean Lettings have been great in finding me a Tenants. Many thanks to William Jenkins who met me for the valuation, as well as Amelia West for finding Tenants quickly. Will use again.

A · 14 June 2023

5/5

Trustpilot

This is in regards to the Bishopston…

This is in regards to the Bishopston Office, our move manager Jordan was so helpful and really helped with the whole process. Bent over backwards to accommodate everything even if it got a little tricky at times. For our other sale, the Downend branch weren't that great and didn't provide such a great service.

P · 7 April 2020

5/5

Trustpilot

Selling my house

The whole process of selling my house with Ocean in Shirehampton was faultless.Everyone in the office was really approachable and helpful. Nothing was too much trouble and their professionalism shone.With particular thanks to Sam, Mark, Chris and last but by no means least, Tanya who steered everything along. Will definitely recommend.

Lisa · 3 February 2021

5/5

Trustpilot

Valuable advices and great support

It is the second Mortgage that was negociated through Ocean and we are really satisfied with the service received everytime. We've received very good advised, timely update and were satisifed with the final mortgage signed. Thanks for helping us chose the best mortgage for us and taking the time to know our long term plans

Chloé · 23 November 2024

5/5

Trustpilot

All staff at Ocean have been very…great

All staff at Ocean have been very helpful. Steve and Dallas did an amazing job for us when we were selling the property and Mel has been great at communicating between the buyer, myself, my brother and the bank. Thank you so much. I will recommend you guys.

Jo · 10 September 2021

5/5

Trustpilot

Good price achieved quickly

Good price achieved quickly.

Mike · 7 May 2026

5/5

Trustpilot

Special thanks to Dimitri

Special thanks to Dimitri for his outstanding work, attentive to details, hardworking, and quick. We're truly grateful for everything you've done!

Ioana · 11 April 2024

5/5

Trustpilot

Very quick to respond and always happy to help

My brother and I rent with Ocean. Hannah Smith is our Property Manager and is always lightning fast to respond to any issues we have. The contract signing and moving in process was also super easy. Couldn't ask for a better estate agent - much better than many I have had in the past!

Stefan · 27 February 2020

5/5

Trustpilot

Charlie was very helpful and…

Charlie was very helpful and professional from the very beginning. He answered all our queries very quickly. His advices and knowledge were impressive. He helped us go through the whole process of letting a flat. I would highly recommend his service

Marta · 30 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Ocean, Bishopston

Has Ocean, won any awards?

Yes. Ocean, Bishopston won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Bishopston branch at EA Masters 2022.

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