Ocean, Bishopston reviews

★★★★★ 5/5

Trustpilot

I am a first time buyer and did several…

I am a first time buyer and did several property viewings through Ocean. My sales negotiator Oliver Kieran was professional, friendly, and highly communicative every step of the way. I ended up making an offer on one of the properties, which has been accepted, and am now proceeding forward with the purchase! I’m absolutely delighted as the place is beautiful and Oliver got me a great deal on it whilst managing my expectations and answering all of my questions responsively. Overall the experience has been overwhelmingly positive and I would happily recommend Ocean to anyone. Thank you Oliver and Ocean!

Alex · 19 June 2023

★★★★★ 5/5

Trustpilot

Probate sale

We used both Ocean Estate Agents and Ocean Property Lawyers in Downend for a probate sale. They were professional, compassionate and their communication was first class. Any questions were answered immediately. Gemma and her team from Ocean Property Lawyers guided us calmly through the sale process and all went smoothly. From instruction to completion was first class. A huge thank you to Joe, Joseph, Liz and Lisa and of course Gemma, Lucy and Jessica.

Mrs · 14 November 2023

★★★★★ 5/5

Trustpilot

Sam was absolutely exceptional

Sam was absolutely exceptional. As FTBs we struggled to know what we really wanted in a house and often changed our minds but Sam was patient and helpful throughout. We genuinely wouldn't have found the perfect house for us, if it wasn't for his down to earth nature, or his absolute professionalism. He wasn't pushy and never acted like a "salesmen", which helped us to come to our own conclusions. He's a great guy and fantastic estate agent.Thanks Sam!!

Ben · 4 July 2023

★★★★★ 2/5

Trustpilot

Unethical practice

Move Manager advised me of completion date and to change my booking of my preferred removal company.Even though I questioned the feasibility of this - she insisted that all other people on the chain could make this new date. I changed the date only to be told (very soon after) that it wasn’t feasible and we needed to revert to the original date. My preferred removal company then could not move me as someone else had requested the date. I was forced to use a removal company that I never would have chosen and at a considerably higher cost. The experience on the completion date was not pleasant and I hold Ocean accountable for the stress and illness this resulted in for me. I have raised this as a concern but the manner in which it was dealt with was poor.

Julia · 3 June 2024

★★★★★ 5/5

Trustpilot

All of staff have been very helpful

All of the staff have been very helpful and attentive, especially Lauren, she went above and beyond for us.I thought it was going to be a lot more stressful buying a property, but they took care of everything and appeased me whenever I worried. I would fully recommend using their solicitor's too, they have equally been nothing but supportive and helpful, couldn't have gone smoother and so quick too.Thank you Ocean Bradley Stoke!

Mrs · 15 December 2017

★★★★★ 5/5

Trustpilot

Excellent service from Claire

The service we received from ocean estate agent -Portishead conveyance was nothing short of outstanding this was mainly attributable to Claire trainee conveyancer - she kept us informed returned our calls promptly and she also responded to our emails promptly. Claire has excellent interpersonal skills, she always came down to see us when we called into the estate agent unannounced. When things became difficult she remained calm and reassuring. Thank you Claire so very much.

Burles · 11 October 2023

★★★★★ 5/5

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Friendly and efficient

This was a relatively trouble free process and when I had trouble accessing the software it was nice to be able to go into the office and talk to the solicitor face to face and sign the documents.

Philip · 31 July 2026

★★★★★ 5/5

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I can't say enough good things about…

I can't say enough good things about Sadie and Sam. We had huge difficulty selling our house due to non-standard construction. But Sam found buyers for us in good time and recommended some steps to take to help with the sale process. Sadie was tireless in her work. She made sure that everyone in the chain was chased and was providing what they needed to in a timely manner. Great communication with us to let us know how things were going. Simply a pleasure to deal with.

Steffan · 24 May 2023

★★★★★ 5/5

Trustpilot

Best experience

We have never dealt with such a friendly, professional, kind and caring estate agent until Tommy came into our lives.Tommy has been amazing from start to finish. Very knowledgeable and provide a good service. He is willing to go the extra mile for the satisfaction of his customers. Extremely helpful and quick to respond with any queries I had.In a nutshell, he is the best guy around!

Solomiia · 28 March 2024

★★★★★ 5/5

Trustpilot

Don’t go anywhere else! Simon and the team are amazing!

I cannot rate Simon and the team highly enough. I wouldn’t use anyone else for my mortgages. Yes, you can get the rates anywhere, and that brokers can be somewhat homogeneous. What you’re getting with Simon is dedicated service, specialist industry knowledge beyond mortgages into the macroeconomic trends, a genuine passion for the finance industry more widely and his exceptional network and relationships with underwriters and area specialists from the banks. He managed to get my complex earnings accounted for, student loans and existing property and a mortgage underwritten in a matter of days, and a mortgage at an excellent rate. Offer to exchange in 27 days, what more could one want. I couldn’t be happier.

Customer · 16 May 2023

★★★★★ 5/5

Trustpilot

Efficient and professional(Bristol)

From making the initial contact with Iona to taking it through to completion with Andrew , as well as a team of others in between , the whole process was handled with efficiency and professionalism . We were naturally apprehensive about having to conduct the sale from a distance (NZ) via emails but ultimately those anxieties were unfounded as we had frequent email updates and even the odd phone call to reassure ourselves things are on track.Big thank you to Iona for setting up the marketing and getting us a firm offer within weeks of initial contact and Andrew for the final push that got us over the line. The whole process took 9 months and things did get bogged during the due diligence process but that was through no fault of the team . Clem

Clem · 11 May 2023

★★★★★ 5/5

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Thank you very much to the amazing …

Thank you very much to the amazing team based in Clifton, not sure I can name names but the while team where great and professional in getting our property off the market and rented in within days of being advertised. I definitely recommend their services.

Cee · 6 June 2026

★★★★★ 5/5

Trustpilot

Great experience

Oceans has been amazing! Our letting agent Amelia provided exceptional service from start to finish and made the entire process of renting a property so much easier. She was always prompt with her responses, incredibly helpful with any questions we had, and went above and beyond to ensure that everything was taken care of. Her kind and friendly approach made us feel at ease throughout the entire process. I highly recommend Oceans to anyone looking for a stress-free and positive renting experience!

Mark · 1 May 2023

★★★★★ 5/5

Trustpilot

Great service from a great team

My purchase through the Westbury on Trym office could not have been simpler. All were very knowledgeable and nothing was too much trouble! Steve was genuinely happy to spend time discussing certain aspects of the purchase with me. I viewed a few properties mostly with Micheal and he was very accommodating and patient. Lastly a huge thanks to Melissa who ensured a smooth purchase. Mel has great comms, was super efficient and always kept things moving along without being pushy. A genuine friendly team who clearly enjoy what they do!Highly recommended them!

Howard · 28 April 2023

★★★★★ 5/5

Trustpilot

I couldn’t recommend Ocean property…

I couldn’t recommend Ocean property lawyers more, especially our solicitor Karen Lassauzet! She was extremely helpful, thorough and was very prompt with responding to queries. We were really pleased with our experience.

Sarah · 2 September 2026

★★★★★ 5/5

Trustpilot

We had a positive experience with…

We had a positive experience with Ocean. From the house offer to completion, the whole team was very responsive and helpful. Also, a very positive experience with Luigi for our first-time buyer mortgage. Explained very well and a straightforward process. Recommended!

Alessia · 1 July 2026

★★★★★ 4/5

Trustpilot

Generally a very good service

Generally a very good service. Victoria and her team at Portishead have been really helpful throughout the buying process and have been supportive following a number of properties falling through. The only constructive comment I would make is that twice I had to request a mortgage re-application for Coventry Building Society following release of better interest rates. I had hoped rates would have been monitored by Ocean to ensure I was getting the best deal at the time. Notwithstanding this, I am happy with the services provided.

Tom · 17 April 2023

★★★★★ 4/5

Trustpilot

Ocean were good but we stipulated a few…

Ocean were good but we stipulated a few times that we wanted all pots and rubbish removed from the property we were purchasing. However everything was left for us to get rid of (another expense). Surely this should be checked out

JEAN · 1 July 2026

★★★★★ 5/5

Trustpilot

Keith was so helpful from start to…

Keith was so helpful from start to finish , he made the process of finding new tenants for our property plain sailing . The communication from him was excellent, very fast response via emails and calls , The whole team were great to be honest .We will definitely be using Ocean again in the future Thanks guys 😊

BO · 17 August 2024

★★★★★ 5/5

Trustpilot

Thank you Tom and Lauren

Tom and Lauren were the two team members who worked on our behalf. They were dedicated, quick thinking, thoughtful and worked so hard. Tom did our valuation and together with the photographer, presented our house so beautifully which resulted in a quick sale and a number of offers over the asking price. Tom's guidance through the initial sale process was excellent. Thank you Tom and Lauren

Judith · 19 March 2024

★★★★★ 5/5

Trustpilot

Ocean Conveyancing - Claire

I had a 5 star experience working with Claire McLaughlin! From start to finish, she was highly responsive and always kept me up to date and informed. Her communication was clear, timely, and professional, making what could have been a stressful situation much easier to navigate! I cannot thank Claire enough for all of her efforts.

J · 13 September 2024

★★★★★ 5/5

Trustpilot

Great team at Oceans Lettings

The Ocean lettings team have been really great in helping me with looking for and finding a flat. I want to especially thank Jack Evans, for his support and kindness through this whole process and he kept me up to date and was always willing to answer any questions that I had. Thank you Jack

Tracy · 26 September 2024

★★★★★ 5/5

Trustpilot

Helpful and Considerate

Ocean Estate has been very helpful with helping us securing a home that fits our family's needs.The agents (shout out to James Heywood, Naomi Wiltshire, Elliott Laffin and Jemima Kivell) have all been going above and beyond with assisting us at every step of the process and have been empathetic with our situation.We're very happy with them and definitely recommend them!

Loïc · 12 June 2024

★★★★★ 5/5

Trustpilot

Great service from Lily at Ocean Bradley Stoke!

I used Ocean during January to let out my property. I chose Ocean for the good service they gave me last time. All of the options were explained to me thoroughly and I was able to make informed decisions throughout the process. In particular, Lily at Ocean Bradley Stoke was excellent at communicating with me at all times, making sure I was always kept in the loop. She made sure that the prospective tenants she suggested were suitable for my requirements, and vice versa, and helped to arrange introductions. She made the process smooth and efficient, and I felt re-assured that my home would be well looked after. I would highly recommend Ocean Bradley Stoke to anyone looking to rent out their property.

Anonymous · 15 March 2023