Trusted Agent profile · Bishopston

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CJ Hole Bishopston reviews

★★★★★ Excellent

901 reviews across 6 platforms

94 Gloucester Road, Bishopston, BS7 8BN

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CJ Hole's office in Bishopston, at 94 Gloucester Road, is rated 4.5 out of 5 across 901 reviews on six platforms, including 850 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

850

Reviews on Google

This office

Facebook logo

2.8 / 5

9

Reviews on Facebook

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

The Trusted Agent logo

4.6 / 5

3

Reviews on The Trusted Agent

This office

Trustpilot logo

19

Reviews on Trustpilot

This office

allAgents logo

19

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About CJ Hole Bishopston

With 15 years' experience across sales and lettings, CJ Hole Bishopston are proud to support buyers, sellers, landlords and tenants alike in and around Bristol with their every property need. Operating from our flagship office on Gloucester Road, CJ Hole Bishopston have been selling, letting and managing homes in Bristol for many generations, incorporating traditional values with cutting edge modern technology. With expertise spanning every element of estate agency, CJ Hole Bishopston are able to provide a comprehensive residential sales, lettings & property management service, along with land & new homes, project portfolio management and serviced accommodation. Franchise owner and life-long Bristolian Chris Hill is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA), and runs a total of six offices in the Bristol area. Along with his dedicated team he prides himself on delivering the very highest standards of customer care at all times. Whether you're looking for your next property purchase, seeking the perfect rental home, or need a dedicated property management service, the team at CJ Hole Bishopston have the expertise to support you every step of the process so please do get in touch with the office.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bishopston office, from every platform, shown as written. First names only.

1/5

Google

These reviews must surely be fake.Isnt it odd that all the other estate agents in Bristol put together have less than a quarter the number of reviews than this company, AND they are all 5 star? We used them to manage and let our property and they are a total disaster. They give bad advice. They use a whole network of dodgy builders, roofers, electricians, handymen, decorators, Plumber’s, flooring specialists who they probably get huge backhanders from and who massively overcharge to fix things. They couldn’t organise a p@@@ up in a brewery. I wouldn’t touch them with a barge pole if you have a choice!

SunnyNicky · 27 March 2020

5/5

Google

Had a very easy and pleasant experience with CJ Hole. Magda was incredibly helpful and a delight to liaise with!PositiveResponsiveness, Professionalism

Marissa · 8 June 2022

1/5

Google

My partner has been trying to book a viewing for a property to let, but has been consistently messed about by this company. We booked a viewing for a property, but were told that they couldn’t book us in for 2 weeks, despite the property being listed on letting sites such as Right I’ve. We were then told that we would have to share the it with another group also wishing to view it, as the company had not properly allocated time or resources to showing groups around individually. This clearly would cause some tension and isn’t the ideal situation for viewing a property. Then today when we were supposed to go and view it, we realised that we had been booked onto another property instead, one that we had no desire to go and see. My partner called up to enquire about this and was told the property we wanted to see had already been let. This is entirely unacceptable and a petty way to run a business. My partner said that she felt patronised by a lady there she was corresponding with. Definitely do not recommend until the business has some semblance of organisation and trustworthiness, because at the minute it just feels like we were being completely messed about.

Calum · 20 March 2020

5/5

Google

House is very clean and staff (Magda) was very considerate and came in very helpful after several months of house search.PositiveValue

Temi · 31 May 2022

1/5

Google

These reviews must surely be fake.Isnt it odd that all the other estate agents in Bristol put together have less than a quarter the number of reviews than this company, AND they are all 5 star? We used them to manage and let our property and they are a total disaster. They give bad advice. They use a whole network of dodgy builders, roofers, electricians, handymen, decorators, Plumber’s, flooring specialists who they probably get huge backhanders from and who massively overcharge to fix things. They couldn’t organise a p@@@ up in a brewery. I wouldn’t touch them with a barge pole if you have a choice!

SunnyNicky · 28 February 2020

5/5

Google

Andy and Amy were very good, encouraging and always keen to give feedback and updates on the purchasing process. Things did get frustrating with the buyer but with Andy's persistence we finally got there. Thank you both.

Paul · 16 January 2016

5/5

Google

Sean was great help, he always kept me up to date with the progress of my case, and did all he could to speed things up. Highly recommend Sean. ThanksPositiveResponsiveness, Quality

William · 31 May 2020

1/5

Google

Words cannot describe the lack of competence of the staff at this branch. I'd move in to a plague pit before returning to this place.

Joakim · 20 July 2023

Agent replied · 7 August 2023

Dear Joakim, we are really disappointed to read that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.

5/5

Google

Excellent Team at CJ Hole Bishopston. We sold our home and bought through them and can say they supported all the way through the tough concerns. Alex is a superstar.

Nick · 16 September 2020

5/5

Google

I had a great experience with CJ Hole during my year in Bristol. They've been amazing and were always really kind and helpful even after I had moved out of the property, especially Melissa. Thanks CJ Hole!

Priya · 21 August 2015

5/5

Google

Sean, Emma and Andy were extremely helpful and supportive during our very protracted conveyancing. They always kept us ‘in the loop’ at every hurdle: cheerful, efficient and very professional at all times.

Tracey · 15 January 2020

5/5

Google

I had a great experience with CJ Hole during my year in Bristol. They've been amazing and were always really kind and helpful even after I had moved out of the property, especially Melissa. Thanks CJ Hole!

Priya · 16 January 2015

5/5

Google

Good experience with viewing a property

Saeid · 17 August 2024

Agent replied · 13 February 2025

Thank you for the Five Star Review Saeid, we really appreciate your feedback.

5/5

allAgents

We have been experiencing

We have been experiencing issues with damp in our flat due to issues with the roofing next door. I have been dealing with Dee who has been brilliant through out the process. She has been responding to my communications very efficiently and always with satisfactory but also very polite and generally well mannered answers. I have lived independently for12 years now and can say Dee has to be the best letting agent/ team member of an estate agent she I’ve dealt with yet. Robert Weeks 77a Gloucester Road

Robert · 12 November 2019

5/5

allAgents

"We have been experiencing..."

We have been experiencing issues with damp in our flat due to issues with the roofing next door. I have been dealing with Dee who has been brilliant through out the process. She has been responding to my communications very efficiently and always with satisfactory but also very polite and generally well mannered answers. I have lived independently for12 years now and can say Dee has to be the best letting agent/ team member of an estate agent she I’ve dealt with yet. Robert Weeks 77a Gloucester Road

Robert · 12 November 2019

1/5

allAgents

Wish there was a 0 star

In their defence, they were always polite and responded quickly when contacted. However, it is undeniable that they rip off students to maximise their profits at every opportunity... Viewed the property and then they cut off half our garden when we moved in for 'maintenance' but didn't touch it all year. The house was messy and in poor condition when we moved in. Tried to keep the majority of our deposit for damage that was there before we even moved in. The list goes on but I haven't got the time, WOULDN'T RECOMMEND!

Harry · 7 October 2019

1/5

allAgents

"Wish there was a 0 star..."

In their defence, they were always polite and responded quickly when contacted. However, it is undeniable that they rip off students to maximise their profits at every opportunity... Viewed the property and then they cut off half our garden when we moved in for 'maintenance' but didn't touch it all year. The house was messy and in poor condition when we moved in. Tried to keep the majority of our deposit for damage that was there before we even moved in. The list goes on but I haven't got the time, WOULDN'T RECOMMEND!

Harry · 7 October 2019

5/5

Google

Big thanks to Eerena for getting all paperwork done is such short time. Always available and very helpful, wish every agency has someone like you. For the first time I`m happy with an agency, highly recommended.

Natalia · 16 January 2016

5/5

Google

Super fast and efficient. Honourable mention goes to Conor Fox who was brilliant and efficient and most importantly human. Renting in Bristol is a nightmare, but he was an absolute dream.

Tiffany · 15 January 2020

5/5

Google

Excellent tenant support after moving in, Emily Baker always goes the extra mile! It's refreshing to see someone working for an established Estate/Letting Agents who makes you feel personally welcomed into a new property. 5 Stars.

Adam · 16 January 2015

5/5

Google

thanks a team for the professionalism. above all thanks meisie for your help.😀 …

Daniele · 6 March 2024

Agent replied · 7 March 2024

Thank you for the feedback about the team and Maisie, we really appreciate you taking the time to write a review Daniele!

5/5

Google

I was looking for the right property for a long time, dealing with multiple estate agents, but the Sales negotiation team at CJHole were second to none and really stood head and shoulders above other estate agents with their local and market knowledge and understanding of what I was after, but weren't at all pushy, just honest, which I really appreciated. I eventually purchased through them and Emma who progressed the sale made the whole process run smoothly for me (even though working on behalf of the vendor she was always there for me as the purchaser if I needed anything) with her continually being proactive and chasing the vendor's solicitor and making sure things got done! Took away a lot of the stress for me! They even follow up a few weeks/months after the transaction to see how you're doing! I wouldn't hesitate to recommend this team, very pleased with their service.

Sarah · 7 July 2019

5/5

Google

We have been using CJ Hole to sell our house in Horfield and have been totally impressed with the service they offer. We would like to highlight their Sales Progression. We bought a house recently and the agents did nothing after the 'sale' was agreed. We had to progress everything through our solicitor to the sellers solicitor to the sellers, which made communication very difficult. CJ Hole have a full time 'progressor' who kept us up to date with searches, queries, mortgage offers and exchange. We would highly recommend them.

Mr · 7 July 2019

5/5

Google

I recently bought through C J Hole and found them to be a very professional estate agent who I would certainly turn to again. Joseph originally showed me around the property and was not at all pushy and allowed me and my partner to come back and visit multiple times until we were confident. Emma, who helped once we'd decided to buy, was very professional kept me periodically updated, demystified the process, and removed a lot of stress I was going through dealing with solicitors at the time. Highly recommended!

Marcus · 7 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about CJ Hole Bishopston

What do landlords say about CJ Hole Bishopston?

3 reviews from landlords, rated 4.6 out of 5 on average. For example, Jeremy wrote: "I would just like to pass on my thanks to the Whiteladies Road Bristol property management team and in particular Rafal who has always provided a prompt ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Bishopston won Gold.

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