Trusted Agent profile · Bishops Stortford, Hertfordshire

P M Estates Bishops Stortford reviews

★★★★★ Great

478 reviews across 2 platforms

Suite B, 6 Riverside Walk, South Street, Bishops Stortford, Hertfordshire, CM23 3AG

P M Estates's office in Bishops Stortford, Hertfordshire, at Suite B, is rated 4.4 out of 5 across 478 reviews on two platforms, including 472 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.4 / 5

472

Reviews on Google

This office

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4.3 / 5

6

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for P M Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bishops Stortford office, from every platform, shown as written. First names only.

5/5

Google

I wanted to take this opportunity to express my thanks to Matt, Will, Catlin and the rest of the Team for all your hard work and efforts in finding the right Tenants for my property. Thank you Matt for your guidance, patience and above all your professionalism shown through out the search.

Kathy · 7 October 2023

Agent replied · 26 August 2024

Dear Kathy, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

5/5

Google

We have just sold our flat with Matt at PM Estates and he was great throughout the whole process. It wasn’t easy at times because of Solicitors and Matt made sure we fully understood everything that was going on. Matt was always available to help, whether it be phone, email or popping in to see him! Would definitely recommend!

Grace · 3 March 2023

Agent replied

Dear Grace, Thank you for taking the time to write such a glowing review on the service that you have received from us from a vendors perspective - we are very pleased to have assisted with your sale. We will be sure to pass your comments onto Matthew & the team and wish you all the very best for the future! Kind Regards, PM Estates

5/5

Google

I have had a wonderful experience being a tenant in a property let by PM Estates over the last two years. Every time I sent an email, it was promptly answered. Every time I raised an issue, it got imediately sorted. Great communication all together. Thank you Matthew and the team for all your hard work !

Costin · 1 May 2023

Agent replied · 30 July 2023

Dear Costin, Thank you for taking the time to leave us with such a positive review. We are delighted to hear that you have had such a positive experience with us and we will be sure to pass your comments on to Matthew & the team. Kind regards, PM Estates

5/5

Google

I went in the agency because me and my boyfriend were looking for an accommodation, Barbara and Matthew helped us a lot. I had a very good experience, very professional and friendly team. Barbara was lovely and she gave us all the information we needed. I recommend this team!

Martina · 14 October 2023

Agent replied · 26 August 2024

Dear Martina, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

5/5

Google

Barbara was professional, helpful, and easy to talk to. She provided clear information about the property and made the process simple. Highly recommend!

Issam · 10 January 2025

Agent replied · 24 January 2025

Good afternoon Issam, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to Barbara and the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

5/5

Google

Thank you Matthew & Belsıa for provıdıng us wıth a 5* service, great experience on sourcing our famılıes new home. Amazing!

Eda · 23 January 2025

Agent replied · 24 January 2025

Good morning Eda, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to Matthew and Belsia! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

5/5

Google

I have been using PM Estates agency for a few years now, they handle the rental of my Home, I can confirm my experience using PM Estates as exceptional , they have been Extremely professional, a few things have needed their attention and they have dealt With every case promptly without any fuss , they also work extremely well with the tenants. It is a wonderful situation where tenants , agents and landlords get on very well, I have Experienced unpleasant situations in the past with tenants and agents , I realise and Understand the importance of having good reliable agents it means a lot to me. I can highly recommend PM Estates to look after your rentals, they have reduced my Input and worries to next to nothing. Kind regards Vince Newland Avenue, Bishops Stortford , Hertfordshire.

Vince · 27 July 2024

Agent replied · 26 August 2024

Good afternoon Vince, Thank you so much for taking the time to leave us a 5-star review. We look forward to continuing our working relationship. Kind regards, PM Estates

5/5

Google

Matthew was incredibly helpful and efficient, I had all the paperwork for my new flat completed very quickly. A big shout out to the PM estates team for all their good work.

Duncan · 27 July 2024

Agent replied · 26 August 2024

Good afternoon Duncan, Thank you so much for taking the time to leave us a 5-star review. We look forward to continuing our working relationship. Kind regards, PM Estates

5/5

Google

I heard about PM Estates via a friend. We contacted them in order to find an apartment in the area of Bishop’s. Efficiently and quickly, they were able to propose us a beautiful one, which has matched our expectations. We initiated the process for the application and got a video tour of the apartment with Matthew, as we were out of the UK. Fastly, we received the e-contract and signed it. I want to thanks Matthew and his team. During all the process and until now, they have been available, reactive, efficient and involved. Good job guys ! I do recommend.

Y · 6 August 2023

2/5

Google

Super efficient and understanding. Matthew and his team have made this journey as stress free as possible for me, from the first phone call to enquire on a property to signing the lease! Great job PM Estates 😄 However, once the lease has been signed, they have little to no interest in resolving queries or matters with the property. Their responsibility seems to end on placement. This changes the experience.

Luis · 23 March 2024

5/5

Google

Without hesitation, I recommend PM ESTATES to find a housing for rent. I came to the UK two weeks ago and when I started to search for accommodation I realized it’s not easy. The personnel of PM ESTATES guided me through the complicated and confusing process! I have found a house that matches my needs! I would like to express my personal gratitude to Matthew! Most of the time I was serviced by him. Matthew is a real professional, very grateful, friendly and knowledgeable! If you need an accommodation without doubt contact PM ESTATES!

Iurii · 28 July 2023

1/5

Google

Poor service once agreement signed, during the viewing there was strong paint smell so we couldn’t smell the damp and carpet which was disgusting. Later we found the leak after moving in and got in touch with Will at maintenance who still keeps saying he hadn’t heard from landlord.We have shared the images and video showing the leak, but we haven’t got any further.Clearly this is communication failure, surely there is escalation to certain issue ie if it’s leak need to resolved sooner to avoid the further damage to the property and to the tenant health. Wouldn’t recommend on this basis , on positive side Matt was great in getting the admin sorted sooner than anticipated.

Julita · 30 June 2023

5/5

Google

Huge thanks to Mathew Barker, Assistant Branch Manager at PM Estates, for his excellent service. He was professional, responsive, and made everything hassle-free. Highly recommend him!

Omar · 22 September 2024

Agent replied · 22 October 2024

Good afternoon Omar, Thank you so much for taking the time to leave us a 5-star review. Kind regards, PM Estates

5/5

Google

I have been with PM Estates for 10 years now and I can honestly say they have always been so helpful, professional and always so quick to respond with any issues that should arise. The team are fantastic. Special thanks to Matthew for his help the last few weeks. Highly recommend!

Katy · 15 February 2023

Agent replied

Dear Katy, We would like to thank you for taking the time to write such a review and are pleased to hear that your experience with us as an agent during our long-standing working relationship spanning across your tenancy has been so positive. We will pass your comments onto Matthew and the team and will continue to deliver the same high standards of property management going forward. Kind Regards, PM Estates

5/5

Google

A huge thank you to Matthew & Will - they made our move-in process so easy and were always on hand to answer any questions. the best agency in Bishops Stortford!

Yassine · 7 June 2024

Agent replied · 26 August 2024

Dear Yassine, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

5/5

Google

Great and really quick at solving my problems. Really big thank you to Matthew for helping me negotiating my rent.

Silvia · 20 November 2024

Agent replied · 11 December 2024

Good morning Silvia, Thank you so much for taking the time to leave us a 5-star review. We look forward to continuing our working relationship. Kind regards, PM Estates

5/5

Google

Matthew from PM Estate has been very cooperative with us throughout our entire communication. He was understanding and patient with us, and we are extremely grateful for all his help.

SUBANI · 7 June 2024

Agent replied · 26 August 2024

Dear Subani, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

5/5

Google

Thanks to Matthew, Their expertise and dedication made the entire process smooth and stress-free. I highly recommend them to anyone looking for a reliable and knowledgeable agent!

Utsab · 27 July 2024

Agent replied · 26 August 2024

Dear Utsab, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

5/5

Google

Barbara was a friendly and she took care of everything we asked for today and she was helpful , thank you for the service barbara

Ait · 19 August 2024

Agent replied · 26 August 2024

Good morning Ait, Thank you so much for taking the time to leave us a 5-star review. We look forward to continuing our working relationship. Kind regards, PM Estates

5/5

Google

I want to thank Mathew Barker for the great service. He was incredibly helpful and professional. Highly recommend him!

Francesca · 20 November 2024

Agent replied · 11 December 2024

Dear Francesca, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to Matthew and the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

5/5

Google

I’ve had a great experience with PM Estates! Barbara was incredibly helpful, professional, and kind throughout the entire letting process. The whole team at PM Estates was supportive and efficient, making everything smooth and stress-free. Highly recommend their services!

Hamza · 27 April 2025

5/5

Google

Matthew, Barbara and the team were very attentive and helped me with all my questions. Definitely recommend.

AKILA · 27 November 2024

Agent replied · 11 December 2024

Dear Akila, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. Kind regards, PM Estates

5/5

Google

I have to compliment the entire PM team, especially Matthew and James. There had been a misunderstanding between us and they did everything to solve my problem as soon as possible and effectively. I've been with them for a year now and I feel really good.

Gianluca · 11 March 2023

Agent replied · 30 July 2023

Dear Gianluca, Thank you very much for the positive review - we are delighted to hear that you are pleased with the service received and shall continue to uphold this standard of service throughout our working relationship. Kind Regards, PM Estates

5/5

Google

I was there today and Barbara was super friendly and super helpful with my problem.

Zis · 15 December 2024

Agent replied · 29 December 2024

Good afternoon Zis, Thank you for taking the time to write such a positive review. We will be sure to pass on your comments to Barbara and the team! We look forward to continuing our working relationship with you! Kind Regards, PM Estates

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Questions about P M Estates Bishops Stortford

What do landlords say about P M Estates Bishops Stortford?

4 reviews from landlords, rated 4.0 out of 5 on average. For example, Kevin wrote: "P M Estates manage a number of properties for me since 2014. As I live almost 7,000 miles and 8 time zones away I need an agent that I can trust to properly ..."

Has P M Estates won any awards?

Yes. In The Trusted Agent 2026 awards: P M Estates, Bishops Stortford won Trusted Agent.

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