Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlebought the property through the agent and experienced extremely supportive and accommodating need of the customer be it buyer / seller. Interacted with Jack and Doug and both are outstanding in terms of customer relationships and would mostly be available over the phone. Doug as a sales progressor helped us get over the line when there were significant challenge in connecting with bottom of the chain and chasing every day from pillar to post. excellent services with Jack available to honour our appointment we sought to visit the property at numerous occassions.
Sheetal · 22 June 2019
★★★★★ 5/5
GoogleJust secured a rental property through Intercounty. Thanks particularly to Harry Stylianou, who helped me secure a quick viewing and got all the paperwork through very fast and was extremely polite the whole way through.
Kathryn · 21 June 2022
Agent replied · 20 June 2024
Congratulations on securing your new home and thanks for the review - it is very much appreciated
★★★★★ 1/5
TrustpilotTerrible
Terrible , no communication,don’t use Intercounty. We had to make numerous phone calls every day and email our chain ourselves otherwise nothing would have happened . So so dissatisfied, disappointed and upset . The whole experience has been a huge trauma , will never move again .
Vanessa · 4 October 2019
Agent replied · 13 June 2024
We are very sorry to hear you are not happy with service provided by Intercounty. We take complaints extremely seriously. Please email alexandracoenen@intercounty.co.uk and we will investigate your complaint further.
★★★★★ 5/5
GoogleExcellent service provided by Intercounty. Specifically on initial engagement with Reece, who was invested and communicative from the outset - through to Sheli for her very efficient, attentive and tireless approach to Tenancy Progression/ completion. To any potential tenants - you are in safe, trusted and capable hands with Intercounty.
Keith · 23 November 2023
★★★★★ 5/5
TrustpilotFirst class service!
We have nothing but praise for the entire team at intercounty Braintree. They have been amazing throughout the entire move. Always willing to help and answered all of our enquires straight after. I would highly recommend them to all friends and family. We couldn’t be happier, thank you!
S.e · 26 November 2018
Agent replied · 13 June 2024
Thank you for your review, it is lovely to hear Intercounty Braintree have been amazing.
★★★★★ 5/5
GoogleGREAT SERVICE !
Good and fair evaluation of my property.
Excellent advertising.
Staff available and supportive at any time.
Special greeting to: WILLIAM JOBBER, DOUG WHYBROW and OLIVIA.
But, Congratulations to all of them.
Luis · 21 June 2022
Agent replied · 20 June 2024
Thank you for such a great review - it is very much appreciated
★★★★★ 5/5
GoogleI have used Intercounty for some years now both selling, purchasing and letting as always they have been very professional. My latest experience with them has been another success with both Sheli and Leoni being both attentive to my requirements and dealing with any issues arriving. These two have confirmed previous transactions with the company being both pleasant and professional and a credit to the business.
Phil · 21 June 2022
★★★★★ 5/5
GoogleI have had a delightful conversation with Sam Kelly, he is an asset to your team x
Helen · 18 May 2025
★★★★★ 5/5
TrustpilotPleasure to do business with
Dealing with the team at intercounty has been a pleasure. Ricci and Matt have made the process easy and manageable for myself. They have been in constant communication and answering any of myl queries which has helped prevent any stumbling blocks and thus far. I recommend highly!
Adam · 30 April 2019
Agent replied · 13 June 2024
Thank you Adam for your review and recommending Intercounty. It is lovely to hear Ricci and Matt have made the process easy and manageable for you.
★★★★★ 5/5
TrustpilotMollie has been fantastic throughout…
Mollie has been fantastic throughout the whole process, quick to respond, friendly and professional. All round good service. Thank you.
Hayley · 4 February 2022
★★★★★ 5/5
GoogleHad a viewing with Ryan and he was very informative and polite at all times. His quick and effective communication has been really helpful in helping me to search for my first flat.
Mia · 21 June 2022
Agent replied · 20 June 2024
Really pleased and hope we are able to find you somewhere suitable soon
★★★★★ 5/5
TrustpilotI rented a property from Dan at…
I rented a property from Dan at Intercounty recently, we had a tight turn around but he did everything with ease, did a fantastic negotiation between the Tenant and Landlord to get the let complete and was a pleasure to deal with. Would thoroughly recommend them.
Sarah · 19 June 2019
Agent replied · 13 June 2024
Thank you Sarah for your review, it is lovely to hear Dan was fantastic and you would recommend Intercounty.
★★★★★ 5/5
TrustpilotExcellent service. Thank you, Intercounty.
Intercounty handled the sale of my property with enthusiasm and professionalism. The communication throughout could not be faulted and Doug, Helen and Bob in particular were a pleasure to deal with. Having lost faith in the profession after terrible experiences with other estate agents in the past, I was dreading the whole house-selling process, but with Intercounty I needn't have worried and I would certainly use them again in the future and recommend them to anyone looking for a trustworthy agency.
Gavin · 12 February 2018
★★★★★ 5/5
Trustpilot5 star from start to finish of helping…
5 star from start to finish of helping us as a family to sell our deceased Father’s house. Compassionate staff at this sad time has helped us through and also knowing it has been sold to a young couple is what our Father would have wanted.
Theresa · 12 June 2019
Agent replied · 13 June 2024
Thank you Theresa for your review. We are very sorry to hear about the loss of your Father.
★★★★★ 5/5
TrustpilotEfficient, proactive and polite agents
From the moment we interacted with the agents at Intercounty I knew they would be the ones we would find our perfect home through. They were very proactive in suggesting suitable properties that matched our search criteria ahead of being publicly listed. Since having our offer accepted they have been very efficient in moving things forward and a pleasure to deal with, answering all our queries promptly. Nothing seems too much hassle. Thank you! Olivia and Ellen in particular have been nothing short of brilliant.
Amy · 31 October 2017
★★★★★ 5/5
TrustpilotReview of Intercounty Estate Agents August 2017
My partner and I are first time buyers and have been using sites such as Zoopla, Rightmove UK and Onthemarket.com to search for various properties up for sale. All of the properties are being dealt with by different Estate Agents. We have visited various properties and met with various Estate Agents and Intercounty have not only been the most professional but also the most helpful. They have always been at the end of the telephone or an email and whenever we have had viewings their agents have always been at the property early to meet us on time. We have also had experience with some Estate Agents who have no knowledge of the property they are selling and cannot answer any of our questions but Intercounty have been able to answer our questions, have knowledge of the houses we are looking at or looking for and have regularly sent us new properties available on the market which are in our price range. My partner and I have had some awful experiences with Estate Agents over the past few months however we have both been so impressed by Intercounty and their staff. We would highly recommend them to anyone needing their services.
Lauren · 30 August 2017
★★★★★ 5/5
TrustpilotMy experience with Intercounty
Hi,I am currently in process of purchasing a property via Intercounty and have been personally dealing with Brandon. I would like to thank him for all his hard work and dedication, Brandon has put up with all my stress and silly questions which has been constant during this 2+ month period and during this process and has always come back to me within a timely manner. Brandon has come back to me when promised and has always had "issues" between us and the vendor sorted out as smoothly as possible. Brandon, thanks for all your helpMr & Mrs Walker
Mrs · 8 August 2017
★★★★★ 4/5
Trustpilot…Feedback
After a slightly difficult start which was mainly due to lack of information regarding viewings and feed back and a subsequent phone call from myself to the office which was answered by Olivia Vanlint things changed dramatically. Olivia then took it upon herself to handle our affairs herself and from them on we had regular feed backs and plenty of viewings which resulted in the sale of our house and hopefully the purchase of our new home. All of the staff at the branch are extremely friendly and helpful but I feel customers would feel a lot happier if they had a dedicated agent with whom they could be in regular contact with, which we had with Olivia. I know this can be difficult to achieve but if an agent was allocated say four or five customers then I feel customers will not start feeling neglected.As for Olivia Vanlint we feel she has all the attributes to be a top class asset to Intercounty and treated right she should go a long way in her chosen field. In conclusion I would not hesitate to recommend Intercounty as a good Estate Agent to friends, family and acquaintances.
CustomerPeter · 14 June 2017
★★★★★ 5/5
TrustpilotDon't think I can fault the experience I've had so far...
Don't think I can fault the experience I've had so far with Intercounty. Matthew's been great all the way through - communicative and really patient and informative with all my first time buyers' questions that I've fired at him. Brendan who I met when I was viewing was great too - really friendly and gave me loads of information on the flat he was presenting (and also taught me a very valuable lesson when viewing other people's properties..always wear shoes which you can take off easily!) But as a team, any communication I've had with them has always felt really easy and natural, and genuinely felt like it's been a personal approach which I wasn't expecting, but has been very much appreciated. Would absolutely recommend them.
Lisa · 13 June 2017
★★★★★ 4/5
TrustpilotProactive and polite customer service…
Proactive and polite customer service from James and Olivia who did a great job for us with buying and selling and Doug who drove through/progressed up to completion. Only let down by our use of intercounty’s own recommended firm of solicitors who were painfully inefficient.
Natalie · 15 August 2019
Agent replied · 13 June 2024
Thank you for your lovely comments about our staff, James, Olivia and Doug. We are sorry that that you found the service from our recommended solicitors painfully inefficient, rest assured we will follow up with them to understand this better.
★★★★★ 5/5
TrustpilotI found Helen and her team honest and…
I found Helen and her team honest and helpful throughout the process of renting my house.They found a good tenant pretty quickly and provided a great service for a great fee.
Jamie · 23 April 2018
★★★★★ 5/5
GoogleJake Stacy and hellen were very helpful in the process of us finding out what was possible and I look forward to working with them in the future
Robert · 26 November 2024
★★★★★ 5/5
TrustpilotThe one to use
I could not have been more pleased with service the team provided. Always helpful and responsive, they helped us through our sale keeping us informed every step of the way. Compared to other estate events I have recently encountered, this team stands head and shoulders above them.
Keith · 18 September 2017
Agent replied · 13 June 2024
Thank you Keith for your 5 star review, it is lovely to hear our team stands head and shoulders above others.
★★★★★ 5/5
GoogleHad a great experience with Intercounty selling our property. The after-sale care from Doug to drive coordinate all of the solicitors and help us to unblock issues was particularly valuable - we can't thank him enough!PositiveResponsiveness, Quality, Professionalism
Dom · 21 June 2021
Agent replied · 20 June 2024
On behalf of Doug especially thank you so much for the feedback. Hope all works out well in your new home
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