Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotGenerally very happy with the first two…
Generally very happy with the first two years of service. My only criticism is that I feel I have to double check if a few things are being handled, which, to their credit, the normally are, but I’d prefer not to feel the need to check.
Terry · 3 April 2018
Agent replied · 13 June 2024
Dear Mr Collins,Thank you for your comments, it is nice to hear you are pleased with the service we have given over the last two years particularly as there were some issues to deal with over the tenancy. In managing a property efficiently there is a balance to be struck between handling situations without troubling you unnecessarily and communicating effectively. It is a fine line and something we keep under constant review so this review really does help and is much appreciated.If you would like to discuss this matter further please email me, Jamessutton@intercounty.co.ukMany thanks,James
★★★★★ 5/5
GoogleExcellent service from all the staff at Intercounty - Harry, Helen, Olivia, Charlie and Doug. Thanks for your empathy and support.
Catherine · 21 June 2023
Agent replied · 20 June 2024
Many thanks for your feedback Catherine - we do appreciate it
★★★★★ 5/5
TrustpilotExcellent service from Intercounty
Very happy that I chose Intercounty to handle the sale of my house. Sales progressor Doug worked tirelessly to achieve a sale at the asking price, putting in a great deal of effort to overcome difficulties on the buyers’ side. Doug and Intercounty provided a far better level of service than I have experienced from other agencies in the past. If I find myself buying or selling locally in future, Intercounty will be my first port of call.
Alex · 16 February 2018
★★★★★ 5/5
GoogleThank you very much for such lovely help and support. You all are amazing!! Thank you for the lovely Olivia Vanlint who is always kind and looking after us very well.
Luciana · 21 June 2022
Agent replied · 20 June 2024
Olivia will be really happy to receive feedback like this - thank you so much. I will pass on your comments to the team.
★★★★★ 5/5
Trustpilotestate agent review
Our estate agent Jack worked really hard to help us with our move. It was a tricky situation and he went over and above, was in constant contact and saw it through until the end. Thanks for all of your hard work and help.
Kim · 23 April 2019
Agent replied · 13 June 2024
Thank you Kim for your review, it is lovely to hear Jack worked really hard and went over and above.
★★★★★ 3/5
TrustpilotDid a good sales pitch to become …
Did a good sales pitch to become managing agents of our property but disappointed with being kept in touch through getting tenants for our property. Advice/support throughout an already stressful time was not great. Turned it round towards the end but wouldn't recommend them to friends.
Mr · 21 June 2017
Agent replied · 13 June 2024
Thank you for your honest feedback Mr Kelly, we are sorry to hear you found our communication disappointing. We appreciate feedback and will use it to help improve our service.
★★★★★ 5/5
TrustpilotImpressive customer service
We were very impressed with the experience of finding our new property with Intercounty. Their agent listened to our preferences, and found us the right property for our needs. Excellent customer service made it a pleasure to use Intercounty to find the right home for us.
JILLDOT · 30 May 2017
Agent replied · 13 June 2024
Thank you Jill for your feedback, it is great to hear your found our customer service excellent.
★★★★★ 5/5
TrustpilotI am so pleased we chose intercounty to…sell our house.
I am so pleased we chose intercounty to sell our house.sarah and Charlotte helped us a lot most of the time it was Sarah she would always phone us with a update.Buying and selling is a very stressful time.But Sarah always took the time to talk to me and calm me down.Very nice and good at her job.So thank you very much Sarah. And the rest of the team.Looking forward to moving in to our new house.xx
Tina · 20 March 2018
★★★★★ 5/5
GoogleMy experience with Intercounty is being wonderful they are really good at what they do and the most interesting as we are always busy they are very attentive and make us more comfortable they are a sensational team. Congratulations to all of you for the excellent work.
Hemerson · 24 October 2023
★★★★★ 4/5
TrustpilotI like the fact that I have one main…
I like the fact that I have one main point of contact Eugenio Lecci who I can rely on to keep me informed at all times which is very important to me as I live a long way away from the property rented out.
Linda · 16 October 2018
Agent replied · 13 June 2024
Thank you Linda for your review.
★★★★★ 5/5
GoogleReece and Harry, I cannot thank you enough for letting our flat again, finding great tenants so quickly. I will continue to recommend you as I am so pleased with the service provided.PositiveResponsiveness, Quality, Professionalism, Value
Mum · 21 June 2021
Agent replied · 20 June 2024
Thank you for your great feedback and the recommendations. We really do appreciate your continued business and will pass on your thanks to Reece & Harry.
★★★★★ 1/5
TrustpilotAvoid
Avoid, Very rarely answer phone, never return calls, bully you to reduce selling price and don't advise you of problems.
Abc · 31 May 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave your review, we are very disappointed to hear your feedback.
So we are able to investigate the matter, please could you let us know your name, property address and contact email. Please email it to amydedman@intercounty.co.uk
★★★★★ 5/5
TrustpilotAmazing
Amazing, after ages of trying to find somewhere to rent, and feeling so despondent was so lucky to speak to Intercounty. Natasha helped straight away, she was Professional, helpful and understanding. I would highly recommend using Intercounty!
Elizabeth · 25 March 2021
Agent replied · 13 June 2024
Thank you for your lovely review and for recommending us! We will pass on your thanks to Natasha.
★★★★★ 5/5
TrustpilotHighly recommend!
First time renter and these guys made it the most pleasant experience possible. From start to finish they have been so helpful and professional and on the ball with getting everything together. Would highly recommend.
Lucy · 29 July 2021
Agent replied · 13 June 2024
Thank you for your 5 star review Lucy and thank you for recommending us!
★★★★★ 5/5
GoogleVery efficient service from Doug Whybrow.
Linda · 21 April 2024
Agent replied · 20 June 2024
Hi Linda thank you for your review and kind words, I really appreciate it and I’m pleased you have been happy with my service . All the best, Doug
★★★★★ 5/5
TrustpilotThankyou to Doug and Lisa
Just like to say a big thankyou to Doug whybrow and Lisa carpenter of your bishops stortford branch for making this experience of selling my parents house bearable. It was an emotional rollercoaster, but we got there in the end many thanks x
Kaz · 15 November 2018
Agent replied · 13 June 2024
Thank you Kaz for your review.
★★★★★ 5/5
GoogleHelen, Bob, James and all of the sales team have been very quick to respond to all our needs in finding our buyers. Always very helpful and professional.
Stan · 21 June 2022
Agent replied · 20 June 2024
Thanks for your feedback Stan, will certainly pass your thanks on to the team
★★★★★ 5/5
GoogleWe recently did a property viewing with Natasha. She was very polite and kind. She answered all our questions and made us feel very comfortable. She was not rushing us at any time.
Uththara · 26 June 2024
★★★★★ 5/5
GoogleGreat experience working with Jake on the property purchase! He was patiently answering my numerous questions, always polite and eager to help, can definitely recommend.
Oleg · 4 November 2024
★★★★★ 5/5
TrustpilotExcellent Service!
Have been over the moon with the help, support and guidance that I received from start to finish with Intercounty. In particular from Matt; who went above and beyond in making our first home purchase as smooth and as stress free as possible!
Alice · 26 June 2017
Agent replied · 13 June 2024
Thank you Alice for your review, it is lovely to hear your were over the moon with the service from Matt and the team.
★★★★★ 5/5
TrustpilotIntercounty are always friendly
Intercounty are always friendly, helpful and communicate promptly. If there is ever an issue with the property we rent, Intercounty contact the contractor and the work is carried out promptly. We are completely satisfied with the service we receive and happily recommend them.
Miss · 20 April 2017
Agent replied · 13 June 2024
Thank you Miss Pattenden for taking the time post your review, we really appreciate customer feedback as it helps us improve our service.
★★★★★ 5/5
TrustpilotHarry Stylianou - thank you
Harry's been dealing with me since I rented this new flat and I can only say he's very friendly, easy to talk to and professional. I love his prompt attitude to help anytime I need him to. Thank you again.
Kumiko · 29 July 2019
Agent replied · 13 June 2024
Thank you for your review - It's lovely to hear about Harry's professional & friendly attitude towards finding you a home.
★★★★★ 5/5
TrustpilotThe team have been very helpful and…
The team have been very helpful and professional at all times, they made my life easier at a stressful time. Thanks to you all. Thanks Jenny!
Anne · 18 April 2018
★★★★★ 5/5
GoogleThe experience of being a 1st time buyer although it has turned into a drawn out process has been a pleasant one, starting with Jack showing me round several locations, and Doug Whybrow keeping me regularly updated with progress reports
Manic · 22 June 2019
Agent replied · 20 June 2024
Thank you Manic for your 5 star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
