Trusted Agent profile Β· Bishop's Stortford

Intercounty Lettings reviews in Bishop's Stortford

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,305 reviews across 2 platforms

21 North Street, Bishop's Stortford, CM23 2LD

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Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.8 out of 5 across 1,305 reviews on two platforms, including 619 Google reviews rated 4.8.

Google logo

4.8 / 5

619

Reviews on Google

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.

5/5

Google

It was a pleasure meeting Jake Morley from (intercounty Bishops Stortford), this morning. He was very friendly, helpful and really made me very comfortable. Very professional and will recommend anyone to your services. Thanks again for today's meeting πŸ˜ŠπŸ‘πŸ½ …

Maxwell Β· 22 January 2024

5/5

Trustpilot

I'm giving 5 stars purely for the …

I'm giving 5 stars purely for the excellent service and communication that I have received from Kathryn Keats throughout my tenancy. She has always been on hand when I've needed help and/or to communicate with my landlord through her.She has been fantastic

Jenni Β· 20 October 2017

Agent replied Β· 13 June 2024

Thank you Jenni for taking the time to write a review, it is lovely to hear Kathryn provided excellent service and communication.

5/5

Google

We've recently exchanged on a house using Intercounty and being supported by Doug as our Sales Progressor. They have been communicative and helpful throughout, ensuring we've been kept across progress with our chain and sale. Would recommend for anyone buying or selling in the Bishop's Stortford area.

Ben Β· 26 July 2023

4/5

Trustpilot

Jenny Mallorie - Intercounty

Jenny at Intercounty was always polite, always helpful, did what she said she was going to, and despite a very frustrating house purchase was not only professional but human too.Well done Jenny, I would definitely recommend you. Sally

Sally Β· 24 January 2020

Agent replied Β· 13 June 2024

Thank you for your review Sally and your lovely feedback about Jenny.

5/5

Trustpilot

I have dealt with Intercounty for the…

I have dealt with Intercounty for the past 10 years both in a buying, selling & renting capacity.I wouldnt hesitate in recommending them - they always go beyond the call of duty.A special mention for Jack Doug & Caroline

Sue Β· 17 July 2019

Agent replied Β· 13 June 2024

Thank you for your review Sue. Its lovely to hear how you have dealt with us for 10 years and been a loyal client to Intercounty. We would like to take this opportunity to thank you for your business.

5/5

Google

We have been working with Intercounty on several occasions to help overseas client rent a property. Really pleasant, professional and friendly experience from start to finish.

KW Β· 21 June 2022

Agent replied Β· 20 June 2024

So glad that we were able to help - thank you for choosing Intercounty

5/5

Trustpilot

Rental properties

Intercounty Royston have been looking after several rental properties on my behalf for about over 5 years. I have always been very pleased with the personal service I have received and wouldn’t hesitate in recommending their services to other landlords.

Mr Β· 27 November 2018

Agent replied Β· 13 June 2024

Thank you Mr Davies for your review and recommending Intercounty. It is lovely to hear you have used our lettings service for the past 5 years.

5/5

Trustpilot

First time buyer - really helpful estate agents.

First time buyer! Doug, Will, Charlie and Olivia have all helped in some way to support us in buying our first house. Lots of questions, supports and visits were never too much trouble. Thank you for all your help and support!

Amanda Β· 7 December 2017

Agent replied Β· 13 June 2024

It is great to hear the team at Intercounty Bishop's Stortford were supportive and helpful, thank you Amanda for the 5 star review.

1/5

Trustpilot

Rude

This is the first time I have ever left a review but the service has been so bad that other people need to be aware, so I am backing up what my partner said. A certain member of staff is really dismissive and bad mannered - do not ask this company to handle your lettings

Robver Β· 3 October 2022

5/5

Google

It was an incredible experience working with Natasha Gabbani. Thank you so much for everything. She was very supportive throughout the entire rental process.

Yunus Β· 11 October 2024

5/5

Trustpilot

Brandon and Daniel was absolutely…

Brandon and Daniel was absolutely brilliant. We are first time buyers, they made everything so easy. Thank you so much Intercounty, excellent service !!!

Azatik Β· 14 February 2018

5/5

Google

Natasha showed me round a rental she was really nice and helpful rental wasn't for me but have another one to see with intercounty.

Cheri Β· 11 October 2024

1/5

Trustpilot

Awful communication skills and poor…

Awful communication skills and poor customer service They charge for everything even renewing the same contract every 6 monthsAll in all very disappointed with the service from Intercounty and will not be renting from them in the future!

Kate Β· 28 May 2019

Agent replied Β· 13 June 2024

Thank you for your feedback, we are fortunate to receive very positive feedback in the main so are not dismissive of anything negative. I have taken a look at our notes and can certainly see regular communication between the landlord, our property management team and yourselves however I am very happy to look at this further if you wish to contact me, jamessutton@intercounty.co.uk. Wherever possible a 12 month renewal is offered which would incur less charges and I understand this was the case. All charges are set out in writing prior to entering any agreement to ensure there is a clear expectation.

5/5

Trustpilot

The sales team at Intercounty are…

The sales team at Intercounty are professional, reliable, friendly, helpful and always go above and beyond to do a good job. Can't recommend them more highly. Thank you very much for a speedy purchase, with excellent communication throughout.

Carla Β· 1 May 2019

Agent replied Β· 13 June 2024

Thank you Carla for your review and recommending Intercounty. It is lovely to hear the team were professional, reliable, friendly and helpful.

5/5

Google

I met Katie Mitson she was lovely and very helpful she had such a positive attitude and a lovely personality she also was very knowledgeable and made my visit feel special I definitely think she is going to go far in this business :)

Shannon Β· 25 August 2023

5/5

Trustpilot

A very patient professional team

A very patient professional team. Claire Kirk sold my house & dealt with my purchase. I had 100% faith in her. She didn’t let me & my family down! ⭐️ ⭐️ β­οΈβ­οΈβ­οΈπŸ‘πŸ»

Miss Β· 22 March 2021

Agent replied Β· 13 June 2024

Thank you for your review about Clare. We are very pleased to hear that Clare and the team delivered such great service, we will be sure to share your review with them.

5/5

Trustpilot

Thank you.

Thank you to a great team at Bishop's Stortford Intercounty. We were supported by their calm professional manner throughout our sale and purchase. We found them very easy to talk to and very knowledgeable.

R.Miller Β· 11 September 2020

Agent replied Β· 13 June 2024

Thank you for your Review. Its great to hear positive feedback about our Bishops Stortford team. Congratulations on your new home.

5/5

Trustpilot

thank you!

Doug communicated with me in a efficient yet friendly manner throughout what sometimes can be a stressful process, giving the reassurance needed that we would push the process forward at all times. Great customer service thank you!

Sarah Β· 26 July 2019

Agent replied Β· 13 June 2024

Thank you Sarah for your review. Its great to hear Doug was there to help guide you through what is a stressful process. Doug is committed to providing first class customer service.

5/5

Trustpilot

Andy at Intercounty South Woodham…

Andy at Intercounty South Woodham Ferrer's office ensured our sale went smoothly. Always available to keep us updated or solve any questions or hiccups along the way. Stress free move. Would, and do recommend. Thank you

Beverley Β· 18 October 2019

Agent replied Β· 13 June 2024

Thank you for your review Beverley. Its great to hear Andy was there to help provide a smooth sale.

5/5

Google

My husband and I have had a great experience with intercounty so far. In particular with Jake, he has been very helpful with organising our viewing and is very fast to respond to any queries we have had. Would definitely recommend them.

Shama Β· 24 September 2023

5/5

Trustpilot

Intercounty have been outstanding

Intercounty have been outstanding. Very helpful and most importantly very quick to get my house on the market and viewings arranged in very quick time.House had offers within a week.Would happily use them again and would highly recommend them

Neill Β· 29 June 2017

Agent replied Β· 13 June 2024

Thank you Neill for recommending Intercounty, it is lovely to hear you found our service outstanding and very helpful.

5/5

Trustpilot

Great service end to end!

Great service end to end!All the team were brilliant - Alex, Bob, Jack, Olivia, Meg, Doug, and everyone else we've been in contact with along the way, have all been efficient, polite, patient and professional throughout.Highly recommend 5*

Kate Β· 14 June 2018

Agent replied Β· 13 June 2024

Thank you Kate for your review and recommendation.

5/5

Trustpilot

Andrew Kershaw was excellent

Andrew Kershaw was excellent, professional and knowledgeable. He also facilitated the sale/ purchase by helping negotiations and being proactive when potential issues arose.

Michael Β· 12 June 2017

5/5

Google

We were viewing one of the apartments with Katie today and had such a great experience! Once again Katie, thank you so much for the time, we really enjoyed the tour. Brochure and add was exactly what was advertised onlineπŸ™πŸΌ …

Mateusz Β· 24 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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