Intercounty Lettings reviews in Bishop's Stortford

★★★★★ 5/5

Google

It's always a pleasure working with Intercounty.They are professionals who will never fail to find you a new place called Home. Thank you Natasha .

Catalin · 21 May 2024

★★★★★ 5/5

Trustpilot

Highly delighted

Highly delighted with the service we had from Intercounty Estate Agents at Bishop’s Stortford in selling our house. We thoroughly recommend them to anyone contemplating putting their property on the market. Right from our first meeting to discuss our sale to completion they showed exemplary professionalism and dedication to a high class service to us the client. Being able to have such superb support throughout the process put as at ease and reduced the inevitable stress levels. Every time we met them at the agency or rang up they were pleasant, very helpful and answered all the questions we asked, no matter how trivial. Our grateful thanks go especially to Doug Whybrow, our Intercounty Progress Chaser, for working above and beyond the call of duty in securing our exchange of contracts, going the extra mile hardly describes the superb service and support we had from Doug. His attention to detail, professionalism, knowledge of the whole process and ability to move things forward as they should was just outstanding. We cannot thank him enough for working so very hard on our behalf.Steve & Gill Drake

Steve · 20 September 2018

★★★★★ 5/5

Trustpilot

We’ve had a great experience with Intercounty

We’ve had a great experience with Intercounty throughout our buying and selling process. The estate agent team were very efficient at generating interest in our property for sale, and they ensured we were able to secure the property we wished to move to. In particular, our Sales Progressor - Doug Whybrow - has been excellent at keeping us informed of the sale/purchase process throughout, proactively advising us on what the next steps will be and keeping up the pressure when things seemed to be slowing a little. Would certainly recommend Intercounty and would use them again in the future.

Lisa · 26 July 2018

★★★★★ 5/5

Trustpilot

Excellent..

Excellent, friendly and very well organised and helpful service from Lisa at Intercounty who has dealt with us from start to end ! We can personally thank her for finding us our dream rental home thank you ! Also the referencing company they use are so fast and easy to deal with .. All round made moving into our beautiful new home with them as easy as it could be 😊 Suzie Gray

Suzie · 23 March 2021

★★★★★ 5/5

Trustpilot

Totally recommend! :)

Just bought a house, and couldn't be happier with the whole process from the B/S Intercounty Estate Agents team. From viewing with Jack Wilkinson to discussing the particulars with Olivia Vanlint and then progressing the sale with Doug Whybrow, they were the loveliest, friendliest people to deal with. They sorted out everything, answered all questions and made the process not feel scary at all...which it usually is for first-time buyers! Having dealt with previous Estate/Letting Agents before coming to Intercounty, I would thoroughly recommend Intercounty for their knowledge, help, advice and just being utterly nice. Definitely need more of that in the world! :)

SP · 15 June 2018

★★★★★ 3/5

Trustpilot

We got the rental in the end....

I'm from Texas, so the agencies here are very different for me. They did what was needed for us to get the rental, however, our landlady doesn't do electronic signature so we had to come into the office and do the paperwork all over again. You would think they should know what their client prefers. Additionally, the third party inspectors they hired to look at the house before we moved in made a lot of mistakes on the inspection report. So it was a lot of faph, but in the end, we got the rental and have moved in.

AV · 23 May 2018

★★★★★ 4/5

Trustpilot

Great experience shame about the conveyancing

I would definitely recommend Intercounty. Every person I dealt with along the way was pleasant and professional. From the initial discussions with Bob, to the first viewings with Olivia and the consequent conversations with Will and Doug. I work in a sales environment and know the lack of empathy that can arise when dealing with people, especially when they are stressed and frustrated, which enevitabley we became during the process. I never felt I wasn’t listened to and that is the greatest asset your team have. Thanks and well done. The only reason I am not giving 5 stars is the recommendation of Intercounty Conveyancing (the dreaded Premier Property Lawyers). This was a let down, as all the positive things I experienced from Intercounty didn’t follow through with PPL. We were given a named conveyancer called Leanne Martin who was pleasant enough but was terrible at communication. She didn’t return calls or email and here phone went straight to answerphone most of the time. I guess these are a big general conveyencer that all the agents use. Unfortunately you end up feeling like you are thrown in a big pot and you become just another number. Why don’t Intercounty strike up a relationship with a local firm and then people may get the same personal positive experience?

Adam · 17 May 2018

★★★★★ 5/5

Google

Very good service. Ryan is really helpful.

Anusha · 21 June 2023

★★★★★ 5/5

Google

We are in the midst of the buying process and are very keen to commend Olivia, who has been responsive, attentive and tremendously helpful at every step. We have asked her countless questions, which she has dealt with immediately and she has also researched important issues in greater detail for us. She does Intercounty proud!

Mark · 21 June 2023

★★★★★ 5/5

Trustpilot

Doug Intercounty

For me, being a nervous buyer/seller, Doug (sales progresser) at intercounty Bishops Stortford was 1st class. He called regularly and always kept me in the loop whilst reassuring me along the way. I seriously couldn't ask for more, between Doug and Helen at Equity Enfield, my nerves were steadied and I was always made to feel like a friend to them, brilliant. Mark Bishop.

Mark · 23 March 2018

★★★★★ 5/5

Trustpilot

Great friendly staff.

Myself and my husband were so pleased with the service we received at intercounty. We dealt with quite a lot of the staff throughout our sale and they were very good especially Doug who stood out, he was extremely helpful and professional throughout keeping us updated at each stage and always available if we needed him. I would happily recommend intercounty to a friend.

Darren · 29 January 2018

★★★★★ 5/5

Trustpilot

Think you don't need an Estate Agent? Think again.

We recently purchased a property the sale of which was handled by Doug Whybrow and his Team at Intercounty Estate Agents in East Hertfordshire. If you think you do not require the assistance of an Estate Agent once you have entered into conveyance proceedings I urge you to think again. Doug and his Team were wholly instrumental in ensuring the sale completed. Doug and his Team liaised with all parties in the chain and, simply put, without his very kind assistance the transaction would not have completed. We are indebted to Doug and his Team. Further, Doug will be our 'go to' Estate Agent of choice for future property sale/purchase transactions.

Ken · 15 December 2017

★★★★★ 1/5

Trustpilot

Unfair and greedy terms and conditions and totally negative experience

Intercounty were engaged to provide an introductory service (only) for finding a tenant for my property. They did not provide or confirm any terms and conditions, nor any Fee Agreement in advance.They provided an acceptable service in marketing the property, and found tenants who were prepared to rent the property for 2 1/2 years. However, Intercounty then demanded a fee that was the equivalent of 2 1/2 times what would have been paid for a six month rental period where the work required for the service would have been the same which ever rental period was to be agreed. Three other Letting agents agreed with me that this was unfair and greedy, and would only have charged the same fee for a 6 month let as for a 2 1/2 year let.There followed attempts at negotiation, but Intercounty was unwilling to compromise, proposing instead that I go for a 6 month letting agreement and then later renew it for the fuller rental period originally agreed. This caused the tenants to back out of the process.I had by then received a notice from a vetting service employed by Intercounty which gave me the contact details of the prospective tenants, whom I then contacted, offering to provide the tenancy on the originally agreed 2 1/2 year basis at the originally agreed monthly rental, and also offering to remove the rental review after a year, that was an original condition. The prospective tenants accepted to proceed on this basis under a proposed direct agreement with me. The prospecive tenants were then contacted by Intercounty who sabotaged the new direct arrangement, causing the prospective tenants to pull out and not want anything further to do with me or Intercounty. I would probably have done the same in their position. Intercounty were professionally negligent in not agreeing or disclosing their agency terms and conditions in advance.Intercounty were uncompromising and unreasonable in sticking to their greedy and unfair terms and charges.Their handling of the whole experience twice caused the prospective tenants to withdraw, which cost them to lose the tenants and myself but all of us to lose financially as a consequence.

Alan · 13 November 2017

★★★★★ 5/5

Trustpilot

Definitely recommend Intercounty!

We have come into contact with many estate agents through the last few years buying our first home and now moving on. Intercounty have without doubt conducted themselves in the best way of all of them - realistic pricing, honest feedback and even just the fact that they have longer opening hours has been really appreciated. We were told we could sell our house for much more than we knew was realistic, and now are watching all houses around us reduce their prices to try and get a sale, while we are sold, complete in our new house and very happy with the outcome. Josh and Rosanna particularly were amazing - giving their honest thoughts on houses we were looking at when they could have just pushed us to make offers on the first ones we saw to hurry the sale along. I would recommend to anyone and will definitely use them again if the need arises, which I sort of hope it doesnt!

Sarah · 15 September 2017

★★★★★ 5/5

Trustpilot

We have viewed several properties with …

We have viewed several properties with Intercounty and offered on 2. Unfortunately the sellers pulled out of the first house but Intercounty recommended another house to us which we have offered on and its been accepted. We have always found them so nice to deal with and I have to give a particular mention to Liz and Jenny who have always been so lovely and helpful. If we do ever end up selling our house I would use Intercounty to sell, without a doubt.

Clare · 20 June 2017

★★★★★ 5/5

Trustpilot

From meeting Andrew on day one I knew I …

From meeting Andrew on day one I knew I had made the right choice with Intercounty. The fantastic photos were live the next day followed by viewings that had been fully qualified by Liz and Jenny. Communication has been exceptional, feedback given without prompt and nothing too much trouble. Intercounty also helped find and secure my new home. The staff had a real understanding of my needs and found the perfect property. An absolute pleasure to deal with and would recommend to anyone without question!Leisa Stapleton

L · 9 June 2017

★★★★★ 5/5

Google

We used Doug for our transaction and I must say he’s been excellent throughout. Our house purchase was long winded and complicated and Doug ensured that we reached a successful conclusion today. I’m over the moon with the service. Thank you

Murkzzzz · 21 April 2024

★★★★★ 5/5

Google

We had a great experience with Natasha during an apartment viewing. She was professional, knowledgeable, and made the process smooth and easy. Highly recommend her for anyone searching for a new place!

Виталий · 25 September 2024

★★★★★ 5/5

Google

Never had an issue with the agency, each person working in there is always welcoming and ready to help. Especially Carly, who I have been dealing a lot :) extremely friendly reliable and prepared!

Michela · 24 September 2023

★★★★★ 5/5

Google

Had a wonderful experience with Katie today when viewing a property in bishops Stortford, she had an arrived early and was very pleasant, gave me all information I needed and provided answers for all questions I had.

Fish · 26 June 2024

★★★★★ 5/5

Google

I have been very impressed with the professional and efficient service provided by Harry and Reece at Inter County's Bishop's Stortford office. It makes a nice change these days to deal with people who do what they say they're going to do.

John · 22 March 2024

★★★★★ 5/5

Trustpilot

Recently sold/bought through Intercounty

Recently sold/bought through Intercounty, Bishops Stortford branch. Will, Doug and James were really helpful throughout, ensuring everything went smoothly!Thank you !!Kelly

Kellyu · 7 September 2021

★★★★★ 5/5

Google

Had a great experience working with Doug Whybrow at Intercounty. He was on the ball and was chasing my solicitors on my behalf. For example, you have to do an identity check, the app said this was complete and all checks passed, it wasn't until Doug chased the solicitors that I was told this was not the case and I needed to do additional checks. If it wasn't for Doug this process could have been a lot longer.

Ricky · 23 December 2023

★★★★★ 5/5

Google

I had a viewing with Natasha, she was really helpful and extremely professional with the ability to answer my sisters hundred questions! Lol. I would definitely feel comfortable and secure using Intercounty Bishops Stortford again!

Miss · 26 July 2024