Trusted Agent profile · Bishop's Stortford

Intercounty Lettings reviews in Bishop's Stortford

4.8

★★★★★ Excellent

1,305 reviews across 2 platforms

21 North Street, Bishop's Stortford, CM23 2LD

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Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.8 out of 5 across 1,305 reviews on two platforms, including 619 Google reviews rated 4.8.

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4.8 / 5

619

Reviews on Google

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Service, Best by far

I used Intercounty to sell my former matrimonial home, the team were extremely helpful, friendly, professional and committed. The service was second to none and I feel very fortunate to have had Clare, Charlotte, Abi and Peter working on my sale. The photos were great and professionally taken. Great service and in my opinion better than the rest. I would 100% recommend the team to Sell your home.

Daniel · 22 March 2021

Agent replied · 13 June 2024

Thank you for your lovely review Daniel and thank you for recommending us. We really appreciate the feedback about the Saffron Walden team and will certainly share your review with them.

5/5

Google

My wife and I have been very impressed with Intercounty throughout our recent sale. They played a pivotal role in finding our buyer and were especially supportive and patient while my wife was Hospitalised for a month during the sale process. I was provided with helpful support to use their internet based Conveyancing software. With all the legal work completed, their sales co-ordinator Doug used all his calm and professional demeanour to secure the sales chain.

Paul · 23 November 2023

5/5

Trustpilot

Great staff

Great, friendly staff are always there to help. Doug was brilliant and happy to help with any questions. He kept us updated all through the process.

Christine · 26 October 2018

Agent replied · 13 June 2024

Thank you Christine for your review.

5/5

Trustpilot

Our First Home..

Me and my partner were looking for our first home, and Intercounty were so helpful the whole way through. I was very impressed with Harry S. I explained to him our situation and he helped us find the right home. He was very thorough the whole way through and kept me in the loop with what was going on. I would also like to thank everyone who was involved in our move.

Jordan · 29 August 2019

Agent replied · 13 June 2024

Thank you for your review Jordan. We are happy to have been a part part of the journey finding your first home. Congratulations!

5/5

Trustpilot

Great Support from Intercounty / Doug Whybrow

Great Support from Intercounty & especially Doug Whybrow, who personally ensured that our sale was processed on-time and as quickly and smoothly as possible.

Kevin · 25 July 2019

Agent replied · 13 June 2024

Thank you for your review Kevin. It's good to hear how great Doug handled your sale and your timescales were met.

5/5

Google

Great service from marketing and selling my property to helping to secure my new home. Great service from Charlie managing viewings and offers, and then Doug as a sales progressor.

Rachel · 4 August 2024

Agent replied · 25 August 2024

Hi Rachel that you for your 5 star review, we very much appreciate it, we are so please that intercounty has provided a solid service from start to finish, and wish you all the best in your new home. Doug and Charlie

5/5

Trustpilot

Professional and customer-focussed

Intercounty were very effective, customer-focussed, professional letting agents. They understood our needs quickly and did not hassle us for feedback on every property we saw. They were knowledgeable and personable, whenever we needed information from them they were very prompt and professional. In particular this review applies to Harry S, who was our primary contact and very reliable throughout, however the rest of the team we engaged with were excellent too.

Paul · 5 December 2019

Agent replied · 13 June 2024

Thank you for your review Paul. It is important for our staff to understand the needs of our clients. We will be sure to pass on your feedback to Harry.

5/5

Google

Exceptional Service from Jake! He kept me informed at every step of the way, promptly responding to my queries and providing updates on the progress In addition to his professionalism, Jake's friendly and approachable demeanor made the entire experience enjoyable.

Andy · 22 January 2024

Agent replied · 20 June 2024

Thank you very much for your time it was a pleasure to meet you on Saturday, Property can be very stressful at the best of times so I’m really pleased to hear I was able to make the experience enjoyable for you. Best Wishes, Jake

5/5

Trustpilot

Great customer care

In all my experiences with Intercounty Estate Agents the team were friendly and helpful with all enquiries. There were good handovers between team members which meant if the person I needed to speak to in the office wasn't in then somebody else was always able to deal with my enquiry. I would highly recommend Intercounty services to all.

Ms · 25 September 2017

5/5

Trustpilot

Recent Purchase

Lisa, Clare, Charlotte, Abi and Josh were all hugely helpful in managing my recent purchase. They were patient, proactive and, above all, personable.

Cherry · 26 September 2019

Agent replied · 13 June 2024

Thank you for your review Cherry and congratulations on your property. Its lovely to hear such positive comments about our team at Saffron Walden.

5/5

Trustpilot

Just exchanged today and am very…

Just exchanged today and am very pleased with the helpful advise and service I received from Doug Whybrow at Intercounty, Bishop's Stortford; thanks Doug.

Maria · 21 March 2019

Agent replied · 13 June 2024

Thank you Maria for your review, it is lovely to hear Doug provided helpful advice and service. Good luck in your new home.

5/5

Google

Sheli, Jack, Harry at the Bishops Stortford branch of INTERCOUNTY have been amazing, great communication throughout the letting process and always work hard to chase things up and get it done! These guys are a credit to what is in my opinion the best agents in Bishops Stortford.

Chris · 21 June 2023

Agent replied · 20 June 2024

Thanks so much for this kind review - greatly appreciated

5/5

Trustpilot

Kate Green and the team at Chelmsford…

Kate Green and the team at Chelmsford made the purchase of my flat really easy and were helpful and professional from first viewing to completion.

Deborah · 28 April 2018

Agent replied · 13 June 2024

Thank you Deborah for your 5 star review.

5/5

Trustpilot

A brilliant service

A brilliant service! James and the team in braintree where friendly, extremely helpfull in finding a property. Would definitely recommend using there service.

Nathan · 18 July 2019

Agent replied · 13 June 2024

Thank you for your review Nathan. It is great to hear you are happy with our service and we are grateful we were able to be a part of your journey to find you a property.

5/5

Google

Doug Whybrow my sales progressor was brilliant. He continuously followed up with me almost weekly to make sure things were moving ahead. His professionalism and client focus was highly appreciated. Intercounty as a while was also always very b kind and responsive. They explained things great and took the time to make me feel comfortable with my purchase.

Nas · 21 June 2022

Agent replied · 20 June 2024

Thank you for recognising Doug's hard work - I know he will very much appreciate your review

5/5

Trustpilot

Our dealings with Doug Whybrow

Our dealings with Doug Whybrow in connection the the sale of our property have been a very positive experience. He has always been easily accessible both on the phone and when calling into the office. He has a very cheerful manner and has always done exactly what he has said he would do. Overall he has been a pleasure to deal with and I would not hesitate in recommending him to anyone.

Hazel · 5 September 2018

Agent replied · 13 June 2024

Thank you Hazel for your review and recommendation.

5/5

Trustpilot

Staff are friendly and helpful

Luke and Jack in the Chelmsford branch have both been so helpful! moving can be so stressful but they have been amazing and answered any questions that we have asked. They have dealt with everything so quickly too we got the property last Wednesday and get the keys this Thursday Would definitely use them again in the future. Thank you all so much!

Jade · 17 August 2021

Agent replied · 13 June 2024

Thank you for your 5 star review Jade! It's great to hear that both Jack and Luke provided such a good service, we will certainly share your feedback with them.

4/5

Google

We very much appreciated the assistance that Intercounty, and our agent Sheli, among others, provided, and continue to provide, in helping us find a new home. Thank you! We have, however, found that response times by email can reach into 2 weeks +, or not at all.

Alexander · 21 June 2023

Agent replied · 20 June 2024

Great to hear you received such good support from the team

5/5

Trustpilot

Excellent service from both Nicholas and Jake Frisby

Excellent service from both Nicholas the branch manager at Braintree and then from Jake Frisby who regularly kept me up to date with the purchase of our new home. Due to challenging problems at the bottom of the chain they both went out of their way to expedite the process and kept us informed every step of the way.Well done and thank you so much for time and effort.

David · 16 January 2020

Agent replied · 13 June 2024

Thank you for your review David about the service you received from our Braintree branch. Huge Congratulations on your new home.

5/5

Trustpilot

Intercounty at South Woodham Ferrers

Intercounty at South Woodham Ferrers gave us excellent service Andy in particular was extremely helpful during what was not the easiest sale for him I’m sure as we had a difficult chain to deal withbut his tenacity to get the sale through and keeping us informed all along the way showed his professional approach to the job in hand and I can’t thank him enough.A job well done AndyMany thanks.Mr.&Mrs.McGowan.

Malcolm · 23 June 2019

Agent replied · 13 June 2024

Thank you for your review Mr & Mrs McGowan. Its great to hear about the excellent service received from Andy.

5/5

Trustpilot

Great Service!

Friends recommended us to rent through intercounty who has been renting already with them. We had our viewing with the agent Harry S, who was on time, not pushy at all and with all the information about the flat ready for us. Also helping us by replying very quickly to our emails when in doubts. Great attention from every agent in the office as well, definitely will spread the word.

Sebastian · 8 May 2019

Agent replied · 13 June 2024

Thank you Sebastian for your review.

5/5

Trustpilot

The team at intercounty have been outstanding!

The team at intercounty have been outstanding throughtout the process of sale and purchase. I've never once had to chase for updates I've had weekly calls even if there wasn't anything to report, With 7 in the chain that's a huge task! Jenny in particular has been fantastic and has made what could have been a very stressful time completely stress free! I'm incredicle grateful to the team for all their help.

Sarah · 7 August 2017

Agent replied · 13 June 2024

Thank you Sarah for your review, it is lovely to hear Rebecca provided a professional and helpful service.

5/5

Trustpilot

Can't remember these guys and girls…

Can't remember these guys and girls enough. Always working hard to get people through the doors. Very professional and polite someone from the team is always available to talk to. Doug the sales progresor also can't thank him enough for his hard work throughout this sales experience. Once again always there for us keeping us updated every step of the way. Fantastic. Keep up the great work. From Craig

Customer · 27 August 2019

Agent replied · 13 June 2024

Thank you for review Craig - Its fantastic to hear such great comments about our staff.

5/5

Google

I viewed a rental property with Intercounty. Aimee showed me around, she was cheerful, professional and responsive.

Choy · 9 January 2025

Agent replied · 23 January 2025

Thank you for your kind review. I wish you all the best moving forward. Best wishes, Aimee

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