Trusted Agent profile · Bishop's Stortford

Intercounty Lettings reviews in Bishop's Stortford

4.8

★★★★★ Excellent

1,305 reviews across 2 platforms

21 North Street, Bishop's Stortford, CM23 2LD

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Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.8 out of 5 across 1,305 reviews on two platforms, including 619 Google reviews rated 4.8.

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4.8 / 5

619

Reviews on Google

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Reece at intercounty has been excellent…

Reece at intercounty has been excellent helping me and my family through a difficult time ,thanks so much reece ,you've been polite, helpful ,patient and freindly and getting the right property for my family. I highly recommend intercounty for your next move. Thanks again reece. David brooks and family.

David · 17 November 2024

5/5

Trustpilot

Outstanding Service

Professionally & helpfully supported us through our move process. Couldn't fault any aspect of their service(s). Special thanks to George.

Kim · 10 July 2017

Agent replied · 13 June 2024

Thank you Kim for your review, it is lovely to hear the team provided a professional and helpful service.

5/5

Google

Jake was fantastic and friendly. He answered all my questions and was very informative. Would happily work with Jake again.

Matt · 23 November 2023

5/5

Trustpilot

Doug Whybrow Excellent Service! Thank you!

We sold and bought our house through Intercounty and I have to say the service provided was excellent. Doug did most of the chasing and sorting out for us, we found him and his team to be knowledgeable, helpful and informative. Highly professional attitude and attention to detail. Thank you for making everything so painless! The team is amazing! Happy Christmas and New Year!

Carol · 20 December 2019

Agent replied · 13 June 2024

Thank you for your review Carol. Its lovely to hear how Doug provided you with an excellent service. Huge Congratulations on your sale and purchase.

5/5

Trustpilot

First time lettings......

Having never rented out a property before, I entrusted Rebecca Keeling and everyone else at Intercounty to help me through the process. They have been amazing at making everything seem effortless. Totally appreciate everything they do for me.Only one criticism, that they detail any costs on the statements I get monthly as this just causes confusion.We definitely use them again!

Antony · 12 February 2021

Agent replied · 13 June 2024

Thank you Antony, really good to hear you were supported all the way by Rebecca. We do appreciate you have a choice so it isn’t taken for granted.

5/5

Google

Intercounty's property management is top notch. Julia is a great asset to the company and never had any complaints with her professional efforts. Thank you

Pumpkin · 21 June 2023

3/5

Trustpilot

Mixed feedback…

The sales team were extremely good at showing viewers around and notifying us of feedback. After offer agreed I consider that there was an approach to push for an earlier completion date with, in my opinion, preference towards the buyers’ requirements rather than the sellers’ , the latter being the party who were after all, paying Intercounty the Estate Agent’s fee.

Christopher · 5 September 2020

Agent replied · 13 June 2024

Dear Mr FookesThank you for taking time to leave a review. At Intercounty we really do appreciate all feedback, Firstly I am pleased to hear that you was very happy with the sales team, the team do work very hard to generate quality viewings and always do their best to delivery honest feedback.Regarding the rest of your feedback, we would really like to look into this for you, would you be able to email williamjobber@intercounty.co.uk with a bit more information on what happened and we will look into this for you.

5/5

Google

Natasha at Intercounty did a great job showing us around a property recently, she was knowledgeable and took her time with us. she made the whole process easy from start to finish.

Julie · 22 January 2024

Agent replied · 20 June 2024

Thank you very much for your time it was a pleasure to meet you yesterday. I’m really pleased to hear I was able to make the experience as easy as possible for you. Many thanks, Natasha.

5/5

Google

Really great service even throughout the difficult lockdown period. Doug was brilliant, keeping both sides informed at all stages of the sale. We also cannot fault the sales team although we didn’t get any one particular person to thank personally, they were all fab.PositiveProfessionalism

Claire · 26 October 2020

5/5

Google

Thank you jake for all your help with our recent rental, you were very professional and helpful and if and when we move again will be using inter County.

Craig · 22 March 2024

Agent replied · 20 June 2024

Hi Craig, It was brilliant working with you all during the process of the tenancy and I’m glad to hear you felt your experience with us to be positive. Wishing you all the best in your new home. Best Wishes, Jake

2/5

Trustpilot

I am very disappointed with the service…

I am very disappointed with the service I received from Inter Country. They were very dismissive and ignored my requests for amendment of both the agreement terms and arrangements even though I had mentioned and emailed this to them when I urgently needed to make some changes. They ignored me and then just sent me the tenancy agreement to sign and refused to return my calls after that. They knew I was desperate and needed to move and did not even bother to call me after the agreement was signed to give me moving-in details. I would not recommend them as a tenant.

Nana · 7 October 2022

5/5

Trustpilot

Brilliant Estate Agent

Can't reallly say enough about Intercounty! Found them invaluable for getting our house move over the line and even with my daily phone calls (sorry) they were always so friendly and accomodating!Estate agents tend to be looked at negatively but Intercounty have shown just how important having a good estate agent is and I know if we ever move again we will only be using Intercounty!

Michael · 7 July 2017

Agent replied · 13 June 2024

Thank you Michael and Stacey for your review, its lovely to hear that if you ever move again you will only use Intercounty.

1/5

Trustpilot

Do NOT rent out your property through…

Do NOT rent out your property through Intercounty! They are hopeless with dealing with problems and, if you dare to complain, a very rude member of staff called Ricci tells you to manage the property yourself! If you don't want to waste or lose money, avoid this company!

R · 29 September 2022

Agent replied · 13 June 2024

I would be really grateful if you could contact me directly to advise which property this relates to so I can look into this for you carolinerutherford@intercounty.co.uk Many thanks

5/5

Google

The whole team was really kind and helpful throughout the whole rental and referencing process, from the day I had put in an offer to the day I came to pick up the keys! Thank you again Sheli and Team!

Justin · 21 June 2023

Agent replied · 20 June 2024

Thanks again for your review - that is very kind of you

5/5

Google

Ryan helped us with everything we needed from viewings to offering for the flat, we often don’t get taken seriously due to our age and occupation but he was very professional and helpful with any issues and enquiries we had.

Shaorin · 21 June 2023

Agent replied · 20 June 2024

Really happy you got this support from Ryan - glad we were able to help you

5/5

Google

We had a viewing with Aimee she was great, very professional, would recommend her 100%.

Adam · 9 November 2024

Agent replied · 23 November 2024

Thank you for your kind feedback Adam. It was lovely meeting you. I wish you all the best. Best Wishes, Aimee

5/5

Google

Went to see a rental property and Jake Morley took us around, he was very friendly and helpful! Hoping the rental process will be smooth.

James · 21 May 2024

Agent replied · 20 June 2024

Hi James, Thank you very much for the review, It was a pleasure to meet you at the property on Saturday and I hope you had a great rest of your weekend. Best Wishes, Jake

5/5

Trustpilot

Excellent service - I would highly recommend this company.

Have used Intercounty for years, first to let my property, then to sell. Have had excellent service throughout. I would particularly like to mention Alan & Lesley (letting) and Dominic (selling) at the Braintree branch. Whenever problems arose - and there were some- they went above and beyond to sort it out. Nothing was too much trouble. I would highly recommend this company.

Deborah · 21 May 2019

Agent replied · 13 June 2024

Thank you Deborah for your review, it is lovely to hear the team at Intercounty Braintree provided an excellent service.

5/5

Trustpilot

Inter county was recommended to us by a…friend

Inter county was recommended to us by a friend who happily sold in s flat market . We put the house up just before Christmas and moved at Easter.for a price we we’re happy with . Very good service. They use excellent photographer that shows house in true light . Have recommended to others already. Nothing is too much trouble for this company.

Mike · 7 May 2019

Agent replied · 13 June 2024

Thank you Mike for your review and recommending Intercounty.

5/5

Trustpilot

Me and my husband have just brought a…

Me and my husband have just brought a house with intercounty and they have been absolutely brilliant and very professional and been with us every step of the way with information rearsurance and advice. And I would like to say a massive thankyou to Sarah and her wonderful team for everything they have done for us . And would recommend intercounty a 100 percent.

Joanne · 24 August 2018

Agent replied · 13 June 2024

Thank you Joanne for your review and recommending Intercounty. We hope you will be very happy in your new home.

5/5

Google

Really appreciated the phone service I received from Ryan G. today. He was professional, very cordial, and quite supportive. I hope it all goes well with my intent to let because it would be the icing on the cake!

Odiri · 21 June 2023

Agent replied · 20 June 2024

That's really good to hear - hope you get some good news today!

5/5

Google

Very positive experience with different members at the Intercounty branch in Bishop’s Stortford. Sheli was really responsive and supportive throughout the entire process.

Federica · 21 June 2023

5/5

Trustpilot

Chelmsford office

Kate and the team in the Chelmsford office have been brilliant dealing with what at times has been quite a stressful long winded sale, always professional and always friendly, i would 100% recommend them and they would be my first choice if / when i move again.Steven Perry

Steven · 14 April 2018

5/5

Google

I have been dealing with Doug Whybrow through my sale of property through intercounty, and I have found him to be extremely helpful at all times, and always easy to get hold off, and a very good listener when I was going through stress with the sale. Excellent service.

Hazel · 21 June 2022

Agent replied · 20 June 2024

Great to hear such kind words about Doug and really pleased he was able to take some of the stress out of the move for you. Thank you for taking the trouble to review.

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