Trusted Agent profile · Bishop's Stortford

Intercounty Lettings reviews in Bishop's Stortford

4.8

★★★★★ Excellent

1,305 reviews across 2 platforms

21 North Street, Bishop's Stortford, CM23 2LD

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Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.8 out of 5 across 1,305 reviews on two platforms, including 619 Google reviews rated 4.8.

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4.8 / 5

619

Reviews on Google

This office

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686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Intercounty is head and shoulders above…

Intercounty is head and shoulders above any other letting agent I use. Lucy is brilliant , always quickly on top of any issue. If you are an absent landlord you never need worry about your property

Richard · 15 June 2019

Agent replied · 13 June 2024

Thank you Richard for your 5 star review, it is lovely to hear Lucy was brilliant.

5/5

Google

Intercounty did an amazing job at helping, supporting and organising the whole sale process in a very smooth way. We were delighted with Doug's proactive attitude who kept us updated with emails and telephone calls all throughout. He was also very patient with my questions taking time to explain every next step we had to take to speed things up. I would highly recommend Intercounty for their professional, reliable and friendly attitude. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 21 June 2021

Agent replied · 20 June 2024

Thank you Amanda - that is really great to hear. I will be sure to pass on your comments to Doug

5/5

Trustpilot

Very good communication from Bishops Stortford Office

We have just exchanged on our house sold through the Bishops Stortford office. We would like to say a very big thank you to Doug Whybrow throughout the process. He contacted us with regular updates and was always available if we needed to contact him. He constantly worked hard to get our exchange to happen .It makes such a difference to have this personal contact.Thanks again Doug .

Julie · 4 April 2019

5/5

Trustpilot

The Team at Intercounty were…unbeatable

The Team at Intercounty were exceptional. They had a difficult sale on their hands as we went on the market at the point when there was so much concern over Brexit - swiftly followed by Covid and lockdown. We tried other agents and were promised so much but only one delivered. The team were always professional - customer focussed and when I lost my temper or became emotional -they were wonderfully calm. Potential buyers were always properly vetted and there was always someone on hand from the team to show people around the house - we never had to chase for feedback it was always prompt and informative.As we were moving internationally, during a global pandemic, the sale was complicated and the team were incredibly supportive and worked so hard to get the sale over the line to enable us to move before a second wave or lockdown.It would be quite difficult to fault them.Clare, Charlotte, Abby and Pete you are the dream team. Thank you x

Nina · 30 September 2020

Agent replied · 13 June 2024

Thank you for your Review Nina. Its really lovely to see your feedback about our team at Saffron Walden. We will be sure to share this review with them.

4/5

Trustpilot

Dimple is a credit to the company

Dimple is a credit to the company. She is organised, friendly and always has her eye on the ball. It’s been an absolute pleasure working with her. She always tried to help and support us as tenants.

Sophie · 25 July 2018

Agent replied · 13 June 2024

Thank you Sophie for your review, it is lovely to hear Dimple has been a pleasure to work with.

5/5

Google

Jake Morley and the Intercounty team are a joy to work with - they have been supporting us with great communication, transparency and advice in the process of making an offer for our future home. Highly recommended!

JDB · 11 October 2024

Agent replied · 25 October 2024

Hi Julien and Korina, Thank you so much for the kind review. It has been a pleasure working with you both in finding your new home! Me and the team are so happy we were able to support this and wishing you all the best moving forward! Best Wishes, Jake

5/5

Trustpilot

Despite an 11 month timeline from offer…

Despite an 11 month timeline from offer to exchange, Doug has been fantastic in keeping us informed throughout the process. I have used Intercounty for both a purchase and a sale and would thoroughly recommend.

Joanne · 15 June 2019

Agent replied · 13 June 2024

Thank you Joanne for your review and recommending Intercounty. It is lovely to hear Doug has been fantastic.

5/5

Google

Natasha Gabbani was fantastic at arranging quick viewings and during these she provided useful information, was very friendly, provided ample time and answered any questions.

JP · 26 July 2024

5/5

Google

Intercounty have been until now very professional and very clear in their communication, especially with arranging viewings. Big thank you for Natasha as she answered all my questions regarding the property. Thank you so much for taking care of my enquiry!

Attila · 26 July 2024

Agent replied · 25 August 2024

Thank you for your review, it has been a pleasure working you. Many thanks, Natasha

5/5

Trustpilot

I found all the staff very friendly and…

I found all the staff very friendly and welcoming , nothing was ever a problem A massive thanks to Lois and Jenny for there hard work and commitment to there job Platinum star ladies xx

Tracy · 21 March 2019

Agent replied · 13 June 2024

Thank you Tracy for your review, it is lovely to hear Lois and Jenny were Platinum star ladies.

5/5

Trustpilot

Intercounty review- Caroline

Recently dealt with these finding a new property to rent. Big mention to Caroline who helped us through the process when other people didn't. We had a bit of an emergency to move and she pushed it all through for us even when she was unwell and the lock down was in full.We had been dealing with Intercounty for a few months beforehand but even then no agents went above and beyond for us like Caroline did. Intercounty if you are reading this, give Caroline a promotion or pay rise! She deserves it!

Bdan1993 · 5 May 2020

Agent replied · 13 June 2024

Thank you for your review. Its great to hear such positive feedback about Caroline. We will be sure to pass on your positive comments.

5/5

Google

Delighted with the support and professionalism of Reece and his team and Dimple helping in repairs. New tenants move into today.

Gillian · 21 June 2022

Agent replied · 20 June 2024

Thanks Gillian - so glad we could help. Great to hear you have new tenants moving in

5/5

Google

Katie Mitson is absolutely delightful to work with! She had helped me transition the move from US to UK seamlessly and her passion with customer is just something rare to find! One of best agent I ever have!!

Tso-Hsien · 24 October 2023

5/5

Google

I have just completed on a purchase from Intercounty and was guided from start to finish by one of the sales team who kept me informed throughout the process, was always readily available and made the whole transaction easier, Doug Whybrow I Thank you.

Joe · 21 May 2024

Agent replied · 20 June 2024

Hi Joe, Thank you for your 5 star review, I really do appreciate it, I am so pleased you have been happy with my service and hope you will be very happy in your new home. All the best, Doug

5/5

Trustpilot

Harry Stylianou was able to help me and…

Harry Stylianou was able to help me and my partner to find the right home.Harry works quickly and he is always been there to help us out with all our questions.Very helpful and friendly.

Michele · 10 May 2019

Agent replied · 13 June 2024

Thank you Michele for your review, it is lovely to hear Harry was friendly and was always there to help you. Good luck in your new home.

5/5

Trustpilot

Kate Green at Intercounty

Kate Green at Intercounty (Chelmsford) provided excellent service throughout the sales process. She was always efficient, knowledgeable and courteous and I have no hesitation in recommending her. Thank you Kate - it was a real pleasure.

Simon · 31 October 2017

Agent replied · 13 June 2024

Thank you Simon for your 5 star review, it is lovely to hear that Kate has been efficient, knowledgeable and courteous.

5/5

Google

It was wonderful time with Intercounty colleague and she was explaining nicely about the property and everything was as soon as possible ,specially thanks to Sheli ,harry ans the first day who show the property

Danu · 23 December 2023

5/5

Google

Big thanks to Katie and Sheli who were really helpful and made our journey into our new home pretty smooth. Exceptional customer service definitely. I am delighted.

Atoyebi · 30 May 2024

5/5

Google

I reached out to Jake Morley about renting my house, within 24 hours I had an appointed booked to valuate my house and I had a reasonable price. I will be looking to engage with him to rent my house later in the year. Top class customer support

Brandon · 21 February 2024

Agent replied · 20 June 2024

Hi Brandon, Thank you very much for the kind review. I’m glad to hear you feel your experience has been efficient and I’m looking forward to working with you later on in the year! Best Wishes, Jake & the Bishops Stortford team

5/5

Google

Just successfully got the exchange of contracts done as buyer through the great help of Doug Whybrow. The chain is tricky and we wouldn't have made it without his persisting effort in chasing all parties concerned: solicitors, sellers, developer etc every week and even on a daily basis when it's close to the point of exchange! Many thanks for the help of the team as well.PositiveResponsiveness, Quality, Professionalism

Jasmine · 21 June 2022

Agent replied · 20 June 2024

Thank you Jasmine - Harry will be really appreciative of your contents. I will be sure to pass them on

5/5

Trustpilot

A very professional company

A very professional company. We have worked with Intercounty for 12 years on our letting of our property. They were very quick to find tenants and careful getting references. When we decided to sell our property we thought that we would give them a chance as sole agents. They quickly found suitable purchasers and got the sale which went smoothly. We thank them for always keeping us in the loop as we live overseas. We new what was happening at all times.

Marion · 30 November 2019

Agent replied · 13 June 2024

Thank you for your review Marion. It lovely to hear such great feed back on our company and the professional services we provide.

5/5

Google

Had the pleasure of meeting Jake today while viewing a rental property I was interested in. He was very polite, professional and charismatic, answered all of my questions regarding the property very quickly and in good detail. No issues or complaints at all.

Connor · 21 May 2024

Agent replied · 20 June 2024

Hi Connor, Thank you very much for your time yesterday, It was great to meet you at the property and I’m glad you felt your experience was all positive. Best Wishes, Jake

5/5

Trustpilot

We had a few issues with the property…

We had a few issues with the property initially but once Doug Whybrow from the Bishops Stortford branch started to address the issues we knew we had someone we could talk to and get the job done.It was very refreshing to have someone who was on the ball, conscious, understanding and a pleasure to have on our side. He worked very hard to achieve the perfect outcome even addressing issues that were not his concern to help us.If it wasn't for him im sure we would be still waiting to move into the property now. Well done Doug and thank you.

Debbie · 5 November 2019

Agent replied · 13 June 2024

Thank you for your review Debbie. It really is great to hear such positive feedback about Doug. Congratulations on your new home.

5/5

Trustpilot

Intercounty Bishop’S Stortford have…

Intercounty Bishop’S Stortford have been outstanding, Doug whybrow that coordinated completing my sale was just excellent. My sale through no fault of Intercounty was very stressful. Doug and also the rest of the team especially krissy took on board I have serious health issues and was finding the sale very difficult. They were so reassuring, professional, so easy to talk to and took the time to explain everything clearly in a way I could easily understand. They responded to any phone call or email with impressive speed usually within a few hours not days like I have experienced with other agents. They took charge of the process when it was clear I was finding it challenging. When one of the team was unfortunately off sick for a couple of days another member of the team contacted me and ensured that my sale was progressing in their absence. I can not thank the Intercounty sales team enough for their support, excellent service and professionalism. ⭐️⭐️⭐️⭐️⭐️+

Kerrie · 9 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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