Trusted Agent profile · Bishop's Stortford

Intercounty Lettings reviews in Bishop's Stortford

4.8

★★★★★ Excellent

1,305 reviews across 2 platforms

21 North Street, Bishop's Stortford, CM23 2LD

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Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.8 out of 5 across 1,305 reviews on two platforms, including 619 Google reviews rated 4.8.

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4.8 / 5

619

Reviews on Google

This office

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686

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.

5/5

Google

We have been looking for our new home and were shown around by Charlie who was fantastic. He was friendly, professional and really knowledgeable about the area and the property market in general. I have met many estate agents over the years but Charlie genuinely impressed me!

Ezgi · 3 December 2024

Agent replied · 10 December 2024

Thank you for your kind review, it was a pleasure meeting you both. Best wishes, Charlie

5/5

Google

I met Jake for a viewing at a rental property recently. Jake was welcoming, passionate and had great knowledge of the property and the local surroundings. Jake and the Intercounty office were also very professional when progressing an application; giving timely updates and it was clear they wanted the best outcome for all parties involved!

Thomas · 25 August 2023

5/5

Google

Dimple Johal has been very helpful from outset. Responding quickly to my questions and queries, always in a professional manner. And keeps me updated with Tennant matters. It's a pleasure dealing with her and Intercounty.

Stephen · 21 June 2022

Agent replied · 20 June 2024

Sure Dimple will be really pleased with this review - thank you for taking the trouble Stephen

5/5

Google

I have used Kelly McAvoy at Intercounty as my lettings agent. I cannot fault the speed of response and practical advise she has given me. My letting turned out to be far from straightforward, but Kelly has been proactive and helpful at all times. I would highly recommend.

Caroline · 22 June 2019

Agent replied · 20 June 2024

Thank you Caroline for your review, its lovely to hear that Kelly has been proactive and helpful at all times.

5/5

Trustpilot

Fantastic from start to finish

Fantastic from start to finish, from the minor detail such as where the electric meter is to the finer detail such as daily updates on pretty much everything. Marion Pearson the Senior Sales Negotiator was key to all of our discussions, Marion deserves to be recognised for all her efforts.

Michael · 11 December 2017

Agent replied · 13 June 2024

Thank you Michael for your 5 star review.

5/5

Google

Intercounty have been very accessible and responsive service. We viewed a property with Natasha, who was very informative and friendly! She answered all of our questions, kept us regularly updated and has been a great help guiding us on our journey to our first home :)

Shanel · 4 December 2024

Agent replied · 22 December 2024

Thank you for your kind review, Shanel. It has been a pleasure supporting you in finding your first home. Wishing you all the best, Natasha

5/5

Google

We had a great experience having Intercounty as our state agent , they worked hard during the entire selling and buying process. Special thanks to William, Dough and Olivia. We couldn’t be happier with their patience and availability.PositiveResponsiveness, Quality, Professionalism, Value

Maria · 21 June 2021

Agent replied · 20 June 2024

Maria, thanks for taking the time to give us feedback. Really good to hear you had a great experience with Bishops Stortford team. Will pass on to the team. Good luck in your new home.

5/5

Google

I had a great experience selling with Intercounty. Doug kept me informed throughout the process and was always ready to answer questions. Thanks Doug!

Christopher · 21 June 2023

Agent replied · 20 June 2024

Great news - I will pass on your kind comments to Doug

5/5

Trustpilot

We bought our house through the Bishops Stortford branch…

We bought our house through the Intercounty Bishops Stortford branch. We were very pleased with the support and communication we received from James Nunn throughout the process, for our house on Wilson Close. We are delighted with the house. Thank you James.

Lucy · 18 February 2021

Agent replied · 13 June 2024

Thank you for your great feedback Lucy and it's lovely to hear that James gave you such fantastic service. We will certainly pass on your thanks.

5/5

Google

Sheli was very helpful and did a great job

Armando · 21 May 2024

Agent replied · 20 June 2024

Thank you for the lovely review, Armando. It has been a pleasure processing your tenancy and I would like to wish you all the best with everything. Best Wishes, Sheli

5/5

Google

We have just competed the purchase of a property with Intercounty Bishop's Stortford and we are pleased to say that they have made our buying experience an absolute pleasure. Their representative, Doug Whybrow, has worked closely with us during the whole process and was very helpful and forthcoming throughout.

George · 4 October 2024

Agent replied · 25 October 2024

Hi George thank you for your kind words and 5 star review, I very much appreciate it, it has been a pleasure working with you and Mara throughout this transaction and wish you all the very best in your new home. Doug

5/5

Google

Natasha was very helpful arrived promptly and assisted with the property tour well

Chris · 21 February 2024

Agent replied · 20 June 2024

Thank you very much for your review and kind words, it was a pleasure meeting you. Many thanks, Natasha

5/5

Google

The whole process was seamless from start to finish with Doug in particular always being available to answer any of my questions. A massive thanks to Doug and the team would defiantly recommend.

Sam · 21 June 2022

Agent replied · 20 June 2024

Glad everything went so well for you Sam and really pleased you received some good support from Doug

5/5

Google

Big thank you to Kristy & Reece . I viewed a property to rent with them and me and my gf loved it . Kristy and Reece helped us and showed us step by step how to proceed and today we got the keys 🔑 Thank you for your help and professionalism. Highly recommend Intercounty if you are looking for a property in the area.

Oliver · 21 June 2022

5/5

Trustpilot

We felt fully supported, updated and Informed!

Brandon has made what could have been a really stressful experience go as well and as smoothly as he could. After the disappointment of our first house falling through, he helped us find another one really quickly. He’s supported us throughout the process, keeping us updated and informed all the way and offered all the hand holding we needed! He was always on the end of the phone when we needed him.He provided a really personal service to us and hope he is still around to deal with when we come to sell! Thanks Brandon!

Fredericka · 13 February 2018

5/5

Google

Great experience with Natasha

Lucy · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review, Lucy! Best wishes, Natasha

5/5

Trustpilot

Can’t recommend inter county more - fab !!!

Can’t recommend inter county more !! Highly recommended- just purchased my house with them and they are so helpful and I know I was annoying ! Nothing was too much !! Fab staff !! Thank you so much Jenny Ben and Archie and Tom 👍🏻👍🏻👍🏻

Julie · 23 October 2019

Agent replied · 13 June 2024

Thank you for you review Julie. Such great comments to hear regarding our Dunmow team. Congratulations on your new home.

5/5

Trustpilot

Intercounty

I found Intercounty excellent in the way they sold a property that I own. From start to finish they were very professional which was especially pleasing as the property was previously on with another local agent who were completely useless. In particular I would like to thank Dominic who tirelessly to complete the sale, continually keeping me informed of the progress being made with Solicitors etc. I would highly recommend Intercounty for sales as well as lettings who I have used for over 10 years.

Tony · 20 November 2017

4/5

Trustpilot

Marvellous at managing and selling.

I have used Intercounty for renting out my property for a number of years now. The Management staff have, on the whole, been very good. Professional, helpful and courteous, particularly Dimple Johal, whom I could not fault and has gone above and beyond her job description. On selling my property the whole team were very professional and Doug Whybrow was fantastic helping move things along and assuring me daily in a professional but friendly manner. He nagged when I asked him to. He chased when I asked him to and even let me rant and moan proving to be a sympathetic ear. I hope he is appreciated and is given a pay rise in due course! Many thanks for all your help.

Hannah · 18 October 2017

5/5

Trustpilot

After two tricky attempts at previous…

After two tricky attempts at previous sales, Jenny and her team were able to complete the sale of my property without any issues, keeping me updated at all times. This was a very stressful time for us and Jenny was very reassuring and helpful. Thank you.

Sarah · 2 April 2019

Agent replied · 13 June 2024

Thank you Sarah for your review, it is lovely to hear Jenny and the team were helpful and reassuring.

5/5

Google

Thank you Jake for your time and help to find my perfect rental property. I know I been twenty minutes later than our appointment and thanks again for waiting. Appreciate that the property and details looked exactly the same as you explained me by the phone. Great service with high level professional 👍👍

Tudor · 26 July 2023

5/5

Trustpilot

Excellent experience from start to finish

We really had a good experience of Intercounty from start to finish . The photos of the house and description were well- presented. The team took control of viewings with good attention to small details which helped to sell the property. Particularly impressive was the service after offer was accepted , coordinating with the buyers to smooth over the transition to exchanging contracts which could have resulted in a lost sale if it was not for the tenacity of the agent- and especially Jenny who acted as an intermediary at this time.

David · 16 June 2017

5/5

Google

Intercounty have been a key part of us securing our dream home when there were solicitor issues lower in the chain. Doug would call us frequently to update us, would take all of our calls with care and made phone calls to solicitors and agents when it really wasn't his responsibility to do so. I cannot thank them enough for their service. And yes, we got the dream home !

Michelle · 21 June 2023

Agent replied · 20 June 2024

Thank you for the lovely review Michelle. Congratulations on purchasing the dream home!

1/5

Google

A banana would do a better job at selling than these guys. Incredibly rude lady named Helen, speaks over you, rude and clearly doesn’t care about her clients. She couldn’t sell plastic surgery to Joan rivers. Very disappointed in the service I received, I would expect a better service from a company as large as intercounty. She dropped the ball regarding communication, scheduled to call me and didn’t, refused to submit my offer, lack of negotiation skills and most annoyingly.. lied. Due to her incompetence, we feel we have lost out on an incredible opportunity. Oh, I also didn’t appreciate her lecturing me about her 30 year career when I told her I was unhappy with the situation. 30 years outdated, clearly. People skills zero to none.

James · 21 June 2022

Agent replied · 20 June 2024

Thanks for the review James - just wanted to acknowledge. Please be assured the owner will be fully aware of all interest and offers received. Of course we are looking into the situation and I will revert back to you.

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