Trusted Agent profile · Bishop's Stortford

Intercounty Lettings reviews in Bishop's Stortford

4.8

★★★★★ Excellent

1,305 reviews across 2 platforms

21 North Street, Bishop's Stortford, CM23 2LD

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Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.8 out of 5 across 1,305 reviews on two platforms, including 619 Google reviews rated 4.8.

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4.8 / 5

619

Reviews on Google

This office

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686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.

5/5

Google

I write this review with Doug Whybrow in mind. I found his help extremely professional, very welcome and helpful after a not so good experience following the PPL website being hacked and weeks of literally no communication whatsoever. When Doug came on our case we actually had a person at the end of the phone to talk to who actually went away proactively and resolved issues that arose where he wasn't able to help immediately. He always kept his promises, got back to us when he said he would which I'm sure he was instrumental in the lead up to exchange/completion. Martin Wheatley

Martin · 21 June 2022

Agent replied · 20 June 2024

Thanks Martin - that feedback is great to hear. Congratulations on getting over the finishing line and best wishes for the future.

5/5

Google

I've completed the process of viewing a property and agreeing the let, and I'm going to move in next week. Katie and the team have been very helpful and friendly throughout the whole process, going above and beyond to help resolve questions I had about the property. Highly recommended.

Peter · 24 October 2023

5/5

Google

We had a great experience of house viewing with Jake recently. Jake is a nice and friendly gentleman who is very knowledgeable, informative, patient and professional. He answered all the questions and was willing to help sorting out any request we raised. Thank you Jake and also the Intercounty team. Great job!

Michine · 26 July 2023

5/5

Trustpilot

I have just let out my house in Church…

I have just let out my house in Church Langley. Dan, Mollie and Will were great in helping me through the process and finding a tenant within a week of going on the market! Thank you very much.

Sian · 7 June 2021

Agent replied · 13 June 2024

Thank you for your review Sian. We are so pleased that Dan, Mollie and Will were such a great help. We will certainly pass on your thanks!

5/5

Google

Now the dust has settled and the house sale has completed, can we just thank you, Doug, and your team including the Intercounty conveyancer for managing the process so helpfully at every stage. Despite hiccups caused by 3rd parties, you were always unflappable!

Chris · 26 November 2024

Agent replied · 10 December 2024

Hi Chris, thank you for your 5 star review, I really do appreciate your kind words, it has been a pleasure to work with you on this transaction, all the best and thanks again, Doug

5/5

Google

Sheli and Ryan were really helpful. Appreciated their proactive approach to our lease and polite behaviour towards me and my husband.

A · 21 June 2023

Agent replied · 20 June 2024

Great feedback - thank you so much

5/5

Google

From the first point of contact with Intercounty, it has been a positive experience. All of the staff have been extremely helpful and accommodating. Once the signing process had begun, Sheli continued to go above and beyond for us (which included working outside her office hours to make sure we met our move in date!), and I believe she is a true asset to the team! Thank you all.

Emily · 21 June 2023

Agent replied · 20 June 2024

So pleased to hear how helpful you found Sheli and the team

5/5

Trustpilot

It’s always a pleasure working with the…

It’s always a pleasure working with the team at Intercounty. Thanks to Mollie my property was rented expeditiously. She is very organised and had good communication throughout the process. I look forward to working with the team in future. Thanks!

Aston · 4 December 2020

Agent replied · 13 June 2024

Thank you for your review Aston. It's great to hear that your property was rented quickly and how happy you are with Mollie and the Intercounty team.

5/5

Google

5/5 star service from Charlie and Doug Both a pleasure to deal with , always responding to emails quickly. Took the time to explain things and understand our situation. Would definitely recommend them. The owner of Intercountry should be very proud to have both of them part of his team.

Michelle · 4 August 2024

Agent replied · 25 August 2024

Thank you Michelle for your kind words in your review, it’s really appreciated, we are so please that you were happy with our service, that is what we strive to achieve, we hope you will be very happy in your new home best wishes and thanks again Doug and Charlie

5/5

Trustpilot

I would like to give a big thank you to…

I would like to give a big thank you to Mollie Harrison-Stent at Intercounty, who made my recent letting of my property both seamless and effortless. She is a great asset to Intercounty, thank you Mollie.

Farai · 20 September 2021

Agent replied · 13 June 2024

Thank you for your 5 star review Farai! It's fantastic to hear such positive feedback about Mollie, we will pass on your thanks to her.

5/5

Trustpilot

A massive thank you

I just want to say a big thank you to Natasha at Intercounty who assisted me and my family in getting an apartment in HQ WarleyNatasha was thorough and responded to my emails in under 30 mins. She is very reliable and got me in the Property in a week. My family and I are very happy in our new home. Thank you Natasha x.

Sue · 9 March 2022

4/5

Trustpilot

Thanks to all at Braintree

Many thanks to Nic, James and Dominic in Braintree for all the hard work they did for us.Throughout our dealings with them, they were polite, professional and efficient. They kept us informed throught the process, and never let us down. Thanks, guys!

Ben · 25 February 2020

Agent replied · 13 June 2024

Thank you for your review Ben, Its great to hear such excellent feedback on our team at Braintree.

5/5

Google

Definitely the fastest and highest quality property service I have received in the UK. Natasha Gabbani is a consummate professional. She is practical and does her best to help.

Esma · 11 October 2024

5/5

Google

Intercounty provided us with great service - always friendly, available and professional. Ryan was great and always happy to help.

Nicola · 21 June 2023

Agent replied · 20 June 2024

Nicola, thank you for the lovely review, its great to hear such positive feedback.

5/5

Trustpilot

Rebecca Keeling was so helpful and…

Rebecca Keeling was so helpful and understanding as I needed a fair bit of guidance when it came to renting a property, very professional but also had that personal touch which is very reassuring, highly recommended five star

Jody · 10 March 2021

Agent replied · 13 June 2024

Thank you for taking the time to leave a review Jody and thank you for the lovely feedback about Rebecca. We will certainly share your review with her.

5/5

Trustpilot

I would recommend Simon Parker for good…

I would recommend Simon Parker for good sound advice on mortgages.Very polite helpful man will go to all lengths to help you.I have had Simon assist on two occasions with very complicated requests he has done his upmost to assist and achieve the best results.

Sam · 15 May 2018

Agent replied · 13 June 2024

Thank you Sam for your review and recommending Simon Parker.

5/5

Trustpilot

My experience with Intercounty Estate…excellent service!

My experience with Intercounty Estate and Letting Agency has been an enjoyable one! George Trevitt at the Bishops Storford office is a true credit to this company- friendly, knowledgeable and best of all a good listener. I feel that I am in good hands.

Ruthie · 19 January 2019

Agent replied · 13 June 2024

Thank you Ruthie for your review, it is lovely to hear that George is friendly, knowledgeable and a good listener.

5/5

Google

We have been supported by Intercounty and specially by Harry Stylianou which has been taking care of us and finding solutions and helping us out throughout the process. He has always been there going beyond being extra flexible making us able to visit the houses. He once changed a personal appointment for us to be able to visit a house. Thanks a lot Harry we really appreciate your hard work and dedication, best wishes from both of us

7BOLOS7 · 21 June 2022

Agent replied · 20 June 2024

I shall be sure to pass on your comments to Harry - so pleased we were able to help you. Best wishes for the future

5/5

Google

Doug has been great beginning to end, thank you!

Mabel · 21 February 2024

Agent replied · 20 June 2024

Hi Mabel thank you so much for your review and kind words I am so pleased that you have been happy with my service and wish you and Alex every happiness in your new home. Best Wishes, Doug

5/5

Google

Had a great experience with Natasha, she was very honest and able to answer any questions we asked, even when we were stuck in traffic and late for viewings she accommodated us. Constant communication and never waited long for a reply throughout our experience.

Dale · 11 October 2024

Agent replied · 25 October 2024

Thank you for your review, Dale. I am glad to hear you’ve had a positive experience, and it was a pleasure showing you around the property. Many thanks, Natasha

5/5

Trustpilot

Brilliant service from the beginning of…

Brilliant service from the beginning of the process to completion. Josh and the team especially Claire and Lisa did a great job in selling the property very quickly, keeping us informed and things on track.Thank you so much. Would definitely recommend Intercounty.

Susan · 16 July 2019

Agent replied · 13 June 2024

Thank you for your review Susan. Its always amazing to hear our clients say they would recommend us. Customer Service is extremely important to Josh, Clare and Lisa.

5/5

Google

We viewed a property with Katie mitson and we were so happy with our experience. I had alot of questions regarding renting and she was able to answer all of them in detail and helped us to get a better understanding of what the process would be. She was very professional and understanding. I would recommend her anytime!

Jacky · 22 January 2024

Agent replied · 20 June 2024

Thank you so much for your feedback, Jacky! I’m so glad I could be of help and wish you the best of luck moving forward. Many thanks, Katie.

5/5

Trustpilot

This was a very tricky sale with a…

This was a very tricky sale with a lease and lease renewal. There were some communication issues to start with but once brought to their attention they remedied them and made every effort to keep in touch with all parties. Thank you.

Waterways · 24 April 2019

Agent replied · 13 June 2024

Thank you for your 5 star review.

4/5

Trustpilot

Andrew Kershaw is the man you need to…

Andrew Kershaw is the man you need to get the job done, made sure he chased everybody and anybody to get us out of an uncontrolled situation when we were buying our house. Still expecting my house warming card Andrew :)

Chico · 10 October 2019

Agent replied · 13 June 2024

Thank you for your review Chico. Its fantastic to hear such positive feedback. Congratulations on your new home.

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