Intercounty Bishop Stortford reviews in Bishop's Stortford

★★★★★ 5/5

Google

I've been searching properties for sometime now. I had viewings with different agents from various agencies but Hollie from Intercountry was by far the most helpful. She was capable of answering all our questions, was pleasant and polite and available for any further enquiries.

Petra · 7 March 2025

★★★★★ 1/5

Trustpilot

Disappointing

Disappointing, dismissive and useless. To beging with, the selling team were nice enough and very communicative. Even if there were mistakes along the way they always seemed to find means to fix it, at least until the deposit was paid. But once the money were sent, and you signed the last document for the property; if you have any issues whatsoever with the it they will not interfere. YOU have to deal with everything, there were health and safety issues with our rental and the landlord agreed to end the tenancy early because they sent someone to evaluate the flat and there were serious issues; "the property manager" said this is not up to her and she can't help with any of the issues and to contact the landlord as he is the one who manages the property...shocking!!!! What is the purpose of Intercounty then? You can go and rent directly from the landlord in this case. Also Extremely rude and absolutely USELESS ... Unprofessional! This whole time looked only at ways to not take full accountability, and again "the property manager" tried to play the fools card stating that she wasn't aware of the situation, and when it was brought to her attention that emails have been sent in every detail, once she did see that everything was documented she then ignored us and did not answer the phone or her emails, only showing that she has no idea how to handle a situation. So I don't understand how can you be a property manager when you are solely relying on the landlord to deal with this, the tenant is left to whom?the tenant is left completely unprotected. What property are you managing? Or am I to understand that your job description is only to send a checklist and that is it? Tracey Coulthard was an absolute tool or at least behaving like one in this case and completely left me appalled of her lack of interest and unprofessionalism in finding a resolution; her main concern being to find ways to dismiss us, instead of helping closing this situation. Really goes to show what good people (or the lack of them) goes to ruin one's reputation.

Ina · 3 April 2023

★★★★★ 5/5

Trustpilot

Thanks to the Intercounty team at…

Thanks to the Intercounty team at Bishops Stortford! Sold our property on the same day it listed! The team were great at keeping us and all the parties informed at all stages so special thanks to Bob & Doug for doing such a professional job and for keeping an eye on the property after we moved out. I would highly recommend Intercounty! Jesse Goscomb

J · 8 December 2020

★★★★★ 5/5

Google

Although the property wasn’t for us Hollie was very pleasant and professional

Carl · 26 February 2025

★★★★★ 5/5

Google

Used Intercounty to buy our first property. Helen Mehmet was great showing us round, knew the property well and got us any extra information quickly. Doug was great managing the sale, kept us up to date with all the different stages. Thanks!

Lydia · 22 March 2025

★★★★★ 5/5

Google

A massive and heartfelt thanks to all the team - especially Kristy and Reece. They are all so professional and very helpful. We appreciate all they’ve done for us to getting our flat. All of our questions were answered and worries sorted. We are looking forward to living in our new place! Thank you again!!!

Mariam · 4 June 2022

★★★★★ 5/5

Google

I would like to acknowledge how impress I am with the professionalism of Harry S. from the Intercounty Bishops Stortford Team. Harry showed to have excellent communication skills and excellent customer satisfaction interest. We end up to rent with Intercounty because he was the reason for us to trust in the Intercounty. Thanks Harry, we hope you continue your brilliant journey.

Elisabete · 4 June 2021

★★★★★ 5/5

Trustpilot

I can fully recommend Intercounty SWF…

I can fully recommend Intercounty SWF ..... Andy especially, he has been so efficient throughout the four years he has been dealing with my rental property and when it came to a tenant change his support was so valuable and very much appreciated, he really did go the extra mile in support, thanks Andy ! I will certainly continue using intercounty and can fully recommend this agency....

Ian · 22 June 2019

★★★★★ 5/5

Trustpilot

Dedicated with urgency

This is the 7th year I let Intercounty manage my property. Mollie Harrison-Stent was able to make me feel looked-after as a landlord. It was a tricky rent with unexpected challenges and tight turnaround. Mollie ensured I am well informed throughout the process and swiftly took action to overcome unexpected situations. I am grateful to her professionalism and dedication.

Jerry · 14 September 2021

★★★★★ 5/5

Google

Intercounty are my letting agency and my letting agent I have contact with is Olivia Taroni She is amazing. She’s always there for me. She makes my life so easy, and stress free. Whenever …

Debbie · 8 November 2025

★★★★★ 5/5

Google

I can safely say that the support from Intercounty and Jake were great . He booked same day viewing and was very polite and profissional. We have received support and feedback for all the process . Great experience! Thank you

Evellyn · 22 March 2025

★★★★★ 5/5

Google

I have been so impressed by the efficiency, professionalism and personal attention provided by Jake Morley of the Bishops Stortford branch of Intercounty. Jake took the time to listen to my concerns, relayed updates without delay and …

Sheila · 8 October 2025

★★★★★ 5/5

Trustpilot

As first time buyers

As first time buyers, Doug Whybrow was exactly what we needed. He kept us in the loop at all times, actioned our requests and queries swiftly, and often informed us of progress before our solicitor. Even at the very initial stages of buying, his colleague Meg Izoid was a pleasure to work with and incredibly helpful. Thank you for all your professionalism and guidance along the way.

Catherine · 18 October 2018

★★★★★ 4/5

Trustpilot

InterCounty at Bishops Stortford

InterCounty at Bishops Stortford provided a great service from producing the excellent brochure for the sale of my house, finding prospective buyers to view my property (Jack and James especially) explaining everything and keeping me updated as it happened.There were some hiccups today along the way but Doug was always on the end of the phone to iron things out.Thank you InterCounty at Bishops Stortford

Susan · 11 October 2019

★★★★★ 5/5

Google

Great work by Natasha and her colleagues. Guiding us through the process of renting our property, especially given the recent changes. Will definitely use Intercounty again!

Rob · 21 January 2026

★★★★★ 5/5

Trustpilot

Great Service from Intercounty Bishops Stortford

This is the second time I have used Intercounty to sell a property and I wouldn't hesitate to recommend them. All their staff at the Bishops Stortford branch were extremely friendly and helpful throughout the whole process. A special thank you to Doug on the sales progression team who went above and beyond and helped keep me sane! Thank You!!

Yvonne · 10 February 2021

★★★★★ 5/5

Google

I had the pleasure of experiencing exceptional service thanks to "Hollie Smith". From the moment I reached out, she was attentive, professional, and genuinely invested in ensuring my needs were met. Her friendly attitude, quick responses, …

Amith · 8 October 2025

★★★★★ 5/5

Trustpilot

James was amazing

James was amazing , very professional , Nick covered on James day off, and was focused and determined , they both called me to update on days off.this has taken 6 months, and been very stressful for all, they never faltered, totally committed to getting this to exchange, went the extra mile, stayed late , progressed the chain, all involved were very impressed, would recommend to anyone

Deana · 30 November 2017

★★★★★ 5/5

Google

Incredible experience with Will and Intercounty Bishop's Stortford. Jake was our main contact and we could not recommend working with him highly …

Ben · 16 September 2025

★★★★★ 5/5

Google

I have recently purchased a house with Intercounty. As my first purchase in a long time, they have been an excellent source of information and support. Doug, the Sales Progressor was excellent, communicating effectively between all parties to made the process much smoother and going beyond the call of duty. Very happy with the service!PositiveResponsiveness, Quality, Professionalism

Katrina · 22 August 2021

★★★★★ 5/5

Trustpilot

Kim was fantastic

We went to view some houses in Bishops Stortford and were kindly greeted by Kim. Kim had excellent knowledge of the local area, and was extremely helpful in not just showing us round the house we viewed but also regarding local amenities. Wanted to just say thank you for the lovely service and we have decided to put an offer in with Intercounty for one of their properties now!

Lily · 4 October 2025

★★★★★ 5/5

Trustpilot

Absoulute superstar 5 star performance

Absoulute star I am a tenant living in Braintree and have been having some very challenging discussions over extending our lease. Our landlords have been very difficult and our Agent Sandra was amazing. She has ďelivered a 5 star experience for us and we are so very grateful for her hard work. I would suggest using Intercounty in Bishop Stortford if your in the area and in need of an estate agent. If Sandra is anything to go by you will have an amazing experience too 😀

Seon · 19 October 2022

★★★★★ 5/5

Google

Intercounty have been very responsive and accommodating to our requirements. We viewed a property with Hollie, who was very kind and informative. She answered all of our property related questions but also provided really helpful …

Dimitrios · 8 October 2025

★★★★★ 5/5

Google

I recently viewed a property for rent in Bishops Stortford with Aimee and I cannot fault her. Although we decided not to go ahead with the property it would be wrong not to point out her excellent customer service, genuine interest in us and our interests and kind communication both in person and via email!

Rose · 4 March 2025