5/5
I used intercounty to rent out my property. They are very friendly, helpful and always available. Thanks to Sheli and all the team for the help. Highly recommend

Trusted Agent profile · Bishop's Stortford
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★★★★★
1,611 reviews across 4 platforms
21 North Street, Bishop's Stortford, CM23 2LD
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Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.7 out of 5 across 1,611 reviews on four platforms, including 948 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.
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The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.
5/5
I used intercounty to rent out my property. They are very friendly, helpful and always available. Thanks to Sheli and all the team for the help. Highly recommend
5/5
Having recently dealt with Olivia at Inter County Lettings - I can only say what a fantastic service they've provided , Olivia has been exemplary I'd definitely recommend
3/5
I was really impressed and happy with the service provided by Intercounty at the beginning of the sale. William did a great job at selling, and my property sold really quickly. The communication at this point was also fantastic, with Will calling to confirm different bits and pieces. However the after sale with Doug was disappointing to say the least. I heard nothing from them for 2 and a half weeks after the sale was agreed, all information was received through my solicitor, who has been fantastic throughout. The communication I have had has been slow and pushed from me, I have had at least 3 phone calls not returned, meaning I have had to consistently follow up on inquiries. The information Doug did have was often outdated and not new information or on a couple of occasions incorrect. The sale should have been quick and easy, unfortunately what should and could have been completed in 6/7 weeks took 10 weeks. I believe this was in part down to the slowness of the after sales team. Thankfully William sold my property and the sale has now been completed, however for the high fee charged and the poor after sales communication I would be hesitant to use them again.
5/5
We received very professional and helpful service from Kristy. She had been happy to answer all our questions before we decided to rent the flat. Kristy was very patient and friendly with us. I would like to also mention an excellent teamwork. Even if Kristy was not present at the office, we could talk to anyone about our let. All members of the team were always well informed about it. We are more than happy with the service provided by Kristy and the Intercounty team in Bishop's Stortford. We would highly recommend.
5/5
The lettings team in Bishops Stortford are brilliant especially Reece and the 2 Harrys. I have used Reece and his team for several years and they have always found me good, reliable tenants. If I have any questions they answer them straight away, nothing is to much for them. The team are always polite, reliable and friendly and I would not use any other letting agent. I would recommend them to any new landlord, they will help you through the process and explain as they go. well done Bishops Stortford, the A team of lettings.
5/5
So where do I start, having worked in the property industry for over 15 years, once in a while you come across an absolute gem, and that gem in the case of Intercounty is Kristy!! From day one of booking a viewing, which she managed to sort within a couple of hours notice, she was nothing but outstanding. My case wasn't at all straight forward, and instead of getting the usual brush off, Kristy done everything within her power to make it happen, and low and behold it did, within a few weeks I was in and settled. I'd also like to say a big thank you to Amy, who looked after all the contract side of things, Intercounty better keep these two happy thats all I can say lol!! Thanks again girls
5/5
I have recently completed my purchase with James and the team at Intercounty Bishops Stortford and I absolutely could not fault the team and the service I received. The team are true professionals, who understand how stressful house buying and selling can be and do everything they can to take the stress away and ultimately get you to where you need to be. I found the communication from the team first class, they are available on the phone and by email etc and we’re easily contactable and if unavailable always responsive as soon as possible, no communication blackouts whatsoever!! I would not hesitate to recommend Intercounty to anybody looking to buy or sell in Bishops Stortford.
5/5
I've completed the process of viewing a property and agreeing the let, and I'm going to move in next week. Katie and the team have been very helpful and friendly throughout the whole process, going above and beyond to help resolve questions I had about the property. Highly recommended.
5/5
A massive shout out to Team Intercounty Bishop Stortford, Professional from the outset, Reece Branch Mgr arranging viewing of my new property, Ryan, showing me around the property, Kristy processing application and referencing and Sheli, who worked relentlessly to process and chase down all paper work and then finally the contract, keeping me informed throughout the process on the progress... First class... WHOOP WHOOP
5/5
Great staff, very helpful and friendly. Absolutely perfect service since day one. They helped me a lot through the referencing and paperwork process, specially for a foreigner and new comer as myself. I would highly recommend Intercounty letting for anyone who looks for perfect service and lovely helpful team. My Thanks to Reece Malcolm, Reece Knight, Ryan Goullee and Sheli Choudhury for their help.
5/5
Excellent, Professional Estate Agents who go above and beyond to help
Andy Barrell was absolutely fantastic. I can honestly say that he is the best Estate Agent that I have ever dealt with. Nothing was too much trouble and he was very open and honest.I would highly recommend Intercounty Estate Agents to anyone. If I could give more than 5 stars on the rating I would!
Thank you Lucinda for your 5 star review and recommending Intercounty. It is lovely to hear that Andy was fantastic.
5/5
Excellent service. Doug Whybrow was very helpful, kept us updated with the process. His manner was always patient and understanding and when we had a question came back to us quickly with an answer. Highly recommend
Great to hear Doug worked so well
5/5
Had the pleasure of dealing with Doug during the purchase of my first home. He was very helpful and patient, aiding the sale through quickly with a particularly difficult seller. Couldn’t have asked for more for a first time buyer experience.
Thank you for your 5 star review and kind comments, it was a pleasure and wish you all the best in your new home, Doug
5/5
Big thanks to Katie and Sheli who were really helpful and made our journey into our new home pretty smooth. Exceptional customer service definitely. I am delighted.
5/5
Second time of using Intercounty Bishop's Stortford in the last 6 months! I recently sold my mothers house through Intercounty who found me the perfect buyer. I was so impressed with their service that I am now using them to sell my own house. My house was sold within a couple of days, the service and advice I was given has been outstanding! I would highly recommend them. Special thanks to Will and Helen, you guys are on fire!!
5/5
Just met Hollie at a property in Bishops Stortford. She showed us around the house, Hollie was very informative, polite and friendly
5/5
Natasha was very easy to reach and helpful throughout our letting process, nice experience dealing with her and Intercounty after many poor experiences with other agencies
5/5
We received excellent service from Charlie at Intercounty over the past few months since we embarked on our journey as first time buyers trying to find a house in Bishop's Stortford. He was always very kind, very quick to respond to our queries, attentive and understanding of our needs and concerns. He was never trying to push us into any purchases and gave us great advice and support in negotiating best deals. We never got the impression that he only served the vendors' interests - he clearly also had our best interest in focus and delivered on it very well.
Doreen, thank you for such a kind review. We are pleased you were happy with the service you received.
5/5
Dimple Johal is our property manager, she is always proactive in ensuring that any and all issues are resolved quickly and without fuss. 5 out of 5! Since my last review, I wanted to add that throughout the last 2 years of lockdowns and Covid restrictions Dimple has been outstanding, making sure that our tenant is looked after and the property is maintained to the highest standard. 5 out 5, as always!
5/5
Sheli Harry Natasha and Katie all exceptional customer service. Katie was so positive every time she answered the phone and whole team gave excellent customer service. Natasha put up with my constant questions. Harry was so friendly and …
5/5
I recently had the experience of…letting out my property
I recently had the experience of letting out my property via intercounty. Lisa was brilliant and the communication was really good enabling a seamless and efficient rental process with tenants lined up and in place the day the property was marketed. I’d highly recommend their services
Thank you for your review Nikki! It's great to hear such positive feedback about Lisa, we will be sure to share your feedback with her.
5/5
Excellent from start to finish
I had a fantastic experience when purchasing my first ever property from Intercounty. The guys in Braintree kept me informed at all times on how the purchase was progressing from start to finish. I didn’t really experience any frustrations with these guys. I highly recommend them. Thanks again to Dominic, Nic, James & Simon!
Thank you Hab for your recommendation and 5 star review.
5/5
It’s my first time renting a property of my own and all the people and Intercounty have been so helpful on instructing me on what to do and making it as easy as possible. Sheli has been amazing and would definitely recommend her and Intercounty to anyone
5/5
The 5 stars are for Doug Whybrow who held it all together, especially at the death!
Thanks Mark, for your 5 star review, I really do appreciate it. I ‘m pleased that I was able to support you and keep everything on track, particularly towards the end of the process. Wishing you all the best. Doug
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Yes. In The Trusted Agent 2026 awards: Intercounty, Bishop's Stortford won Platinum; Intercounty, Harlow won Gold.
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