Trusted Agent profile Β· Bishop's Stortford

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Intercounty Bishop Stortford reviews in Bishop's Stortford

β˜…β˜…β˜…β˜…β˜… Excellent

1,611 reviews across 4 platforms

21 North Street, Bishop's Stortford, CM23 2LD

Part of Intercounty, see every office.

Intercounty's office in Bishop's Stortford, at 21 North Street, is rated 4.7 out of 5 across 1,611 reviews on four platforms, including 948 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.

Google logo

4.8 / 5

948

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

641

Reviews on Trustpilot

Business-wide

allAgents logo

21

Reviews on allAgents

Business-wide

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Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bishop's Stortford office, from every platform, shown as written. First names only.

2/5

allAgents

I am very disappointed with

I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and email requests for changes to dates after my circumstances changed. They sent me a tenancy agreement without feedback on my email requests on the terms and did not bother to return my calls on the property or give me move-in details. As a tenant, I would not recommend them. They just don't care and customer service is the last thing they are interested in.

Nana Β· 7 October 2022

Agent replied Β· 21 February 2025

I’ve had the exact same experience so just adding my +1 to this

5/5

Google

Professional and flexible, I had a great experience with the Bishop's Stortford Intercounty team, and I want to thank Sheli, Ryan, and Reece for all the support and effort during the process. Thank you.

Mihai Β· 9 July 2022

Agent replied Β· 4 June 2023

Really pleasing feedback - thank you so much

5/5

Trustpilot

We bought our house through the Bishops Stortford branch…

We bought our house through the Intercounty Bishops Stortford branch. We were very pleased with the support and communication we received from James Nunn throughout the process, for our house on Wilson Close. We are delighted with the house. Thank you James.

Lucy Β· 18 February 2021

Agent replied Β· 5 July 2023

Thank you for your great feedback Lucy and it's lovely to hear that James gave you such fantastic service. We will certainly pass on your thanks.

5/5

Google

At last!! Yay!! I’ve just completed on my flat in Bishops Stortford!! πŸ₯³πŸ₯³β€¦.it has been a very long process, but Doug has been fabulous at keeping me so well informed every step …

Claire Β· 8 October 2024

5/5

Google

We have finally managed to exchange contracts on our sale and purchase via Intercounty after a long and very complicated chain. Doug Whybrow was our sales progressor and kept us in touch at every step of the way. He was always very professional throughout the whole process and was always working hard in our interests to achieve the final goal. Thanks very much for all your assistance

Kevin Β· 22 April 2022

5/5

Google

Reece Knight is an absolute star! His consistent communication and positive mindset guided me and my partner through a complex visa situation to finally getting our dream house. Without him and his amazing interpersonal skills, we would have given up long ago. So if you're looking for a fantastic agency to set you up with your new home, look no further - and ask for Reece ;)

Joy Β· 22 April 2022

5/5

Google

Aimee was fantastic, professional, friendly, and incredibly helpful throughout the process. Highly recommend her for anyone needing a reliable and supportive agent.

Issam Β· 22 March 2025

5/5

Google

Exchanged contracts on our new property yesterday. Intercounty have been fantastic throughout the whole process. Christie and Helen were extremely helpful and professional in the early stages, getting things "moving".....pardon the pun . …

Kate Β· 16 September 2024

1/5

Trustpilot

Sadly very disappointing

Sadly very disappointing, I purchased with them 2 years ago, so thought I could trust them with the sale of my house.At the start their senior property valuer - massively over priced my house so that it had no interest , when the lack of interest was flagged to Intercounty, they blamed me for setting the price. Their next suggestion was to force me to lower the value of my house by Β£45k , this made my house look like a joke on the market. After 1 month of being on the market they managed to get me only 3 viewings - despicable! One lady made an offer and then pulled out (turns out they knew this lady was a β€˜risk’) . I have been let down in every way possible by this company. I have removed myself from Intercounty and will not use them again. I personally found their attitude to selling outdated.

Hannah Β· 15 October 2024

5/5

Trustpilot

Jayme Walker Bishop Stortford office

This is a review of the estate management team at the bishops stortford office.More importantly of Jayme Walker.Me and my wife have had an awful experience with our landlord, several problems at our rented property, some minor some much more serious. Which our landlord has been impossible to deal with to resolve these issuses, regrettably in the end this lead to us ending our tenancy. Jayme has been there to help us out so much in the last several months. He has been completley understanding of our problems and feelings towards the situation we were having to deal with. His honest and personal approach to us and how he has dealt with the situation has made it much easier.Jayme went above and beyond to try to make it as pain free for us as humanly possible. It has felt like instead of talking to someone who works for an estate agent i have been talking to a mate. I cant express enough how grateful i am that jayme was the guy dealing with us and how much he has done for us.Thanks jaymeChris and Aimee milligan

Chris Β· 17 April 2018

5/5

Trustpilot

I would just like to thank all the team…

I would just like to thank all the team from the Bishop Stortford office , especially Will the manager and Doug Whybrow who have both been absolutely brilliant throughout a very tough purchase !! Would highly recommend them ! Thank you so much , Annie xx

Barnes Β· 19 July 2019

Agent replied Β· 5 July 2023

Thank you for your review Annie. Its wonderful to hear how Will and Doug helped you through the process of your purchase.

5/5

Trustpilot

We felt fully supported, updated and Informed!

Brandon has made what could have been a really stressful experience go as well and as smoothly as he could. After the disappointment of our first house falling through, he helped us find another one really quickly. He’s supported us throughout the process, keeping us updated and informed all the way and offered all the hand holding we needed! He was always on the end of the phone when we needed him.He provided a really personal service to us and hope he is still around to deal with when we come to sell! Thanks Brandon!

Fredericka Β· 13 February 2018

5/5

Trustpilot

Can’t recommend inter county more - fab !!!

Can’t recommend inter county more !! Highly recommended- just purchased my house with them and they are so helpful and I know I was annoying ! Nothing was too much !! Fab staff !! Thank you so much Jenny Ben and Archie and Tom πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Julie Β· 23 October 2019

Agent replied Β· 5 July 2023

Thank you for you review Julie. Such great comments to hear regarding our Dunmow team. Congratulations on your new home.

5/5

Trustpilot

Intercounty

I found Intercounty excellent in the way they sold a property that I own. From start to finish they were very professional which was especially pleasing as the property was previously on with another local agent who were completely useless. In particular I would like to thank Dominic who tirelessly to complete the sale, continually keeping me informed of the progress being made with Solicitors etc. I would highly recommend Intercounty for sales as well as lettings who I have used for over 10 years.

Tony Β· 20 November 2017

4/5

Trustpilot

Marvellous at managing and selling.

I have used Intercounty for renting out my property for a number of years now. The Management staff have, on the whole, been very good. Professional, helpful and courteous, particularly Dimple Johal, whom I could not fault and has gone above and beyond her job description. On selling my property the whole team were very professional and Doug Whybrow was fantastic helping move things along and assuring me daily in a professional but friendly manner. He nagged when I asked him to. He chased when I asked him to and even let me rant and moan proving to be a sympathetic ear. I hope he is appreciated and is given a pay rise in due course! Many thanks for all your help.

Hannah Β· 18 October 2017

5/5

Google

Jake was professional, friendly & very helpful in supporting us explore apartments & answering any and all questions we had.

Samuel Β· 22 March 2025

5/5

Google

Natasha was very helpful regarding the property she showed me around in bishops Stortford and here communication was spot on.

Gary Β· 22 March 2025

4/5

Google

Natasha was pleasant and courteous. There was a mix up with the viewing times and Natasha was patient and understanding.

Millie Β· 22 March 2025

5/5

Google

Genuine and helpful service from the progressions team at intercounty - 5* rating, Doug was a pleasure to deal with

Tom Β· 22 March 2025

5/5

Trustpilot

After two tricky attempts at previous…

After two tricky attempts at previous sales, Jenny and her team were able to complete the sale of my property without any issues, keeping me updated at all times. This was a very stressful time for us and Jenny was very reassuring and helpful. Thank you.

Sarah Β· 2 April 2019

Agent replied Β· 5 July 2023

Thank you Sarah for your review, it is lovely to hear Jenny and the team were helpful and reassuring.

5/5

Google

5/5 star service from Charlie and Doug Both a pleasure to deal with , always responding to emails quickly. Took the time to explain things and understand our situation. Would definitely recommend them. The owner of Intercountry should be very proud to have both of them part of his team.

Michelle Β· 30 August 2024

Agent replied Β· 6 August 2024

Thank you Michelle for your kind words in your review, it’s really appreciated, we are so please that you were happy with our service, that is what we strive to achieve, we hope you will be very happy in your new home best wishes and thanks again Doug and Charlie

5/5

Trustpilot

Excellent experience from start to finish

We really had a good experience of Intercounty from start to finish . The photos of the house and description were well- presented. The team took control of viewings with good attention to small details which helped to sell the property. Particularly impressive was the service after offer was accepted , coordinating with the buyers to smooth over the transition to exchanging contracts which could have resulted in a lost sale if it was not for the tenacity of the agent- and especially Jenny who acted as an intermediary at this time.

David Β· 16 June 2017

5/5

Trustpilot

A massive thank you

I just want to say a big thank you to Natasha at Intercounty who assisted me and my family in getting an apartment in HQ Warley Natasha was thorough and responded to my emails in under 30 mins. She is very reliable and got me in the Property in a week. My family and I are very happy in our new home. Thank you Natasha x.

Sue Β· 9 March 2022

5/5

Google

I cannot recommend William and the team at Intercounty enough. They offered great advice on how best to market our property and gave an honest and realistic valuation. We had an offer agreed within a week! William worked tirelessly until exchange and completion. I can completely understand why Intercounty has the largest market share in Bishop`s Stortford - they are honest and hardworking and deserve it. Thank you William and team.

Emma Β· 22 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Intercounty Bishop Stortford

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards: Intercounty, Bishop's Stortford won Platinum; Intercounty, Harlow won Gold.

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