Every review we hold for the Bishops Lydeard office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from a great local company. Miles has an understanding of the local market which is second to none and secured the best deal we could have hoped for. Thoroughly recommended 5 star service from start to finish.PositiveResponsiveness, Professionalism, Value
Julian · 27 August 2022
Agent replied · 6 July 2023
Thanks Julian - I am delighted that we had such a positive response to the house and secured the best price in a short timescale.
★★★★★ 5/5
GoogleWhen I first decided to put my house on the market I did look into other alternative estate agents. However Miles stood out from these right from the start. From the way my home was presented in photographs and house details to later on down the line dealing with the chain. I can really see the benefits of the local estate agent who really knows his stuff and has over 20 years experience in the business. I would recommend miles 100% as he sees the process right through to the end as is with you every step of the way.PositiveProfessionalism
Rebecca · 27 August 2021
★★★★★ 1/5
GoogleI've thought for a long time about whether I should write a review or not giving special consideration to how many good reviews Miles has but I think it's only fair to share my experience. The issue I had with Miles was over £48 for floor plan costs which I agreed to pay upfront with the understanding that this would be reimbursed to me on completion. Miles did not object until completion and I only got the £48 back once I took it to the property Ombudsman. I have no idea what possessed Miles to act the way he did over £48 when he received £3,700 for selling my property. I felt embarrassed going to the property ombudsman for such a trivial amount but I didn't think it was right that Miles could act in this way. Miles advertised the property brilliantly and secured a buyer however he did not do a good job at handling the buyers when some issues arose from the survey and I had to talk to the buyers myself to stop the sell falling through. Although this may have been an isolated experience I really couldn't recommend Miles I'm afraid.NegativeProfessionalism
Richard · 27 August 2021
★★★★★ 5/5
GoogleA friend recommended Miles Estate Agents for a personal, professional service for the sale of our country house. Miles certainly delivered.
The valuation was fair and met our reasonable expectations. The sale brochure and web photos were well designed, and the marketing created a great deal of interest. Miles conducted the viewings in person, and most importantly kept us fully informed of progress and developments from start to finish. This was particularly appreciated during the few bumps in the road with the purchaser’s own house sale.
We also had a lot of good banter along the way!
We would thoroughly recommend Miles to anyone considering selling their property.PositiveResponsiveness, Quality, Professionalism, Value
David · 27 August 2021
★★★★★ 5/5
GoogleMiles is a local gem, he was able to find me a suitable property in a very competitive market. He was thoroughly professional and communicated well throughout, which helped get the sale over the line quickly and with no stress. He even dropped the keys to me at my old house on completion day, and got me a lovely gift to say congratulations. First class service! He will 100 percent be my choice of estate agent for any property transactions in the future.PositiveResponsiveness, Quality, Professionalism
Samuel · 27 August 2021
★★★★★ 5/5
GoogleWe cannot recommend Miles highly enough. A thoroughly professional service, great to deal with, keeping us informed at all points and most importantly, sold our house for us in quick order and for the price we wanted. His experience and knowledge of the local market shone through.
When our onward purchase fell through (twice), he worked hard to keep our buyers onboard and got us over the line in the end.
Hopefully we won't be moving again for some time but as and when we do, we won't hesitate to go to Miles again.PositiveResponsiveness, Professionalism, Value
Mike · 27 August 2021
★★★★★ 5/5
GoogleFantastic Estate Agents! Nothing was too much trouble, they were working for the seller but it felt like they were working for us! The real star is Clare she really was outstanding. Highly recommend them.
Tony · 8 March 2023
Agent replied · 6 July 2023
Thanks Tony - that is very kind! Enjoy your lovely new home
★★★★★ 5/5
GoogleI would recommend Miles Estate Agents without hesitation. He is very experienced and has excellent local knowledge of the market. He took personal resonsibility for maximising our house's potential, from photgraphs to advice on presentation as well as handling viewings. A very personal service, with a friendly demeanour meant we were extremely pleased with the level of service. To use a supermarket analogy, his is the Fortnum and Masons of estate agents rather than the Lidl!PositiveResponsiveness, Professionalism
Justin · 27 August 2021
★★★★★ 5/5
GoogleOur involvement with Miles in the recent purchase of our new home, was as his clients' purchaser & therefore, not as his own clients.
However, his approach to both parties was very proactive & responsive throughout, in what became a protracted & frustrating purchase.
Thank you Miles. Your effective & positive interaction on behalf of ourselves made a difference to the outcome of a testing process. Always friendly, considerate & professional, i would recommend his services.PositiveResponsiveness, Professionalism
Steven · 27 August 2021
★★★★★ 5/5
GoogleWe recently sold 2 houses using Miles and they also supported negotiations for the house we purchased. During a difficult time to buy and sell I cannot fault the communications and support and would highly recommend.PositiveResponsiveness, Professionalism
Sarah · 27 August 2022
Agent replied · 6 July 2023
Thanks Sarah! It was a pleasure to assist on both sides, and so glad you are enjoying your new home
★★★★★ 5/5
FacebookMiles is a fantastic person and an excellent estate-agent. He goes above and beyond and is always very honest, reliable, clear (even from 5,000 miles away!), and knowledgeable about the market and the selling process. It’s been a pleasure having himas our agent for many years.
Emerson · 26 March 2021
Agent replied · 31 July 2023
Thanks Emerson!
★★★★★ 5/5
GoogleMiles was extremely professional from the start to the finish of our buying experience and it was a pleasure dealing with him.
He was an extremely honest broker between the seller, his client and us as the purchaser and we collectively worked together to get the deal done in extremely difficult and uncertain times.
We have no hesitation in recommending Miles Estate Agents to act as your sales agent if you are selling your property or if you are looking to purchase your new home.
Thank you Miles for going the extra mile and the bottle of bubbly which welcomed us into our new home.
Cheers
Louise and MarkPositiveResponsiveness, Quality, Professionalism, Value
Mark · 27 August 2020
★★★★★ 5/5
GoogleWe bought a property for my mum through Miles Estate Agents a couple of years ago and the service we received as buyers was so good that when the time came to sell, it was an easy decision to use them again. Miles and his team strike the right balance between delivering a professional but really personal service. If you are looking for someone with local knowledge about properties who will go the extra mile to support you during what can be a stressful time then Miles is the Estate Agent to choose. I have no hesitation in recommending Miles and his team and would definitely use them again. Thank you Miles, we are once again indebted to you and all your team.
Val · 6 July 2020
★★★★★ 5/5
GoogleMiles has been very supportive and helpful to my mother as she sold her bungalow. He was very understanding of our particular situation, and did all he could to make the sale as stress-free as possible.
Ruth · 10 August 2022
Agent replied · 6 July 2023
Thanks Ruth. It was certainly quite the journey but I hope Helen is happy and comfortable in her new place. Miles
★★★★★ 5/5
GoogleMiles is a total silver fox!
Perfect service from Miles and from Karen in the office. Totally professional, efficient and friendly. They were easily contactable, even when Miles was on his holiday! Thank you.PositiveResponsiveness, Professionalism
Esther · 27 August 2022
Agent replied · 6 July 2023
You are too kind Esther! Hope you are enjoying life in your new home.
★★★★★ 5/5
GoogleCan't thank Miles enough for his incredible service. He is absolutely charming, and knows how to conduct a viewing! Sold our house VERY quickly and was on hand with advice all the way through the process. Karen in the office is super friendly and efficient too. We're not planning on moving ever again, but if we do, Miles, you'll be the first to know..... If you'll have us that is! ;-)PositiveResponsiveness, Quality, Professionalism, Value
Louise · 27 August 2021
★★★★★ 5/5
GoogleI can’t rate Miles Estate Agents highly enough. Miles was proactive, enthusiastic, knowledgeable and helpful, and a pleasure to deal with in all aspects of selling my property.
Saskia · 7 April 2023
Agent replied · 6 July 2023
Thank you so much Saskia - it was a pleasure to assist, even if it did take a while!
★★★★★ 5/5
GoogleExcellent service from Miles Estate Agents while buying our first home. Good communication throughout the sale, especially when things didn’t go to plan! Always easy to get hold of, friendly and helpful. Definitely recommend :)
Beth · 6 July 2022
Agent replied · 6 July 2023
Thanks Beth - you were lovely patient buyers which made all the difference to my clients. See you around the village!
★★★★★ 5/5
GoogleA fabulous agent! Thanks for all your help.
Miles acted as our sellers agent and throughout the process we found you to be extremely helpful, reliable and efficient when we had questions or needed assistance.
Thanks Miles and the Team.
Outdoorsy · 27 June 2024
★★★★★ 5/5
GoogleThis is one Estate Agent I would recommend time and time again. Thanks to their excellent service my property was sold very quickly and they have kept in touch all the way through.PositiveProfessionalism
Pauline · 27 August 2022
Agent replied · 6 July 2023
Thanks Polly! I look forward to getting it over the finishing line for you soon......
★★★★★ 5/5
GoogleI would highly recommend Miles. He was personable, professional and easy to contact throughout. Miles kept us regularly updated and was a pleasure to deal with and made the process seamless. From start to finish we were given exceptional service from a genuinely nice guy. Not planning on moving anytime soon but if we do move again in the future we will definitely be using Miles Estate Agents. 5*.PositiveResponsiveness, Quality, Professionalism, Value
Ed · 27 August 2021
★★★★★ 5/5
GoogleThank you Miles and Karen for your help selling my aunts home, your service was professional and efficient from start to end. Your caring service was much appreciated by my family 100% recommended .
Karen · 6 July 2022
Agent replied · 6 July 2023
Thanks Karen! I think the phrase "We got there in the end" was invented for this Sale......Hope Beryl is keeping well
★★★★★ 5/5
GoogleAbsolutely fantastic! Miles helped every step of the way with the purchase of our new home. A very friendly, kind and professional manner. Would highly recommend. Thank you Miles, you were brilliant.
Erin · 9 September 2022
Agent replied · 6 July 2023
Thanks Erin - that is very kind of you.
I hope the parents got everything done before your return from holiday!
Enjoy life in Cotford - see you around
Miles
★★★★★ 5/5
GoogleWe chose Miles estate agents as we wanted to support a local small business. We have been very impressed with the service we received. Also how quickly and professionally Miles sold our house. We would highly recommend Miles estate agents.
Hazel · 6 July 2021
Agent replied · 6 July 2023
Thanks Hazel!
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