Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
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5/5
GoogleFrom the moment I met Ryan I knew he was going to be, by far, the most suitable estate agent to sell my property. His knowledge of the local area, friendly manner, honesty and integrity shone through compared to other estate agents that I had met with. His enthusiasm on how we should promote and when we should market the property was spot on and within 24hrs of it going on sale we had several offers.
Ryan, Ellie and Lexi make a great team and kept me informed throughout the whole process. There were a couple of hiccups along the way with our buyer but this in no way fazed any of them and they remained calm and confident that the sale would continue. They delivered everything, as promised, and more. Extremely impressed.
They are a lovely, professional, local firm that deserves to be recognised for their outstanding efforts. I would have no hesitation to use Ryan James Estate Agents again in the future and would definitely recommend to anyone who needs help selling their property. Well done to you all and again thank you.
Claire Β· 22 June 2023
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5/5
GoogleWe could not recommend Ryan and his team enough. They were very thorough, supportive and informative - Ryan and Lexi were both so friendly and helpful from start to finish! They made the process of listing straight forward and stress-free, including appointments for viewings. Although our sale didn't work out (our buyers pulled out just before Christmas), both Ryan and Lexi offered a lot of support with this sensitive news, each still being committed to help where they could.
In summary, if you're looking for a considerate, professional, respectful and accurate service, this is the estate agent for you - we would not hesitate to come here again. Thank you both so much, looking forward to working with you again in the near future!
JP Β· 22 June 2023
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5/5
GoogleAbsolutely fantastic service. We had a bit of a nightmare sale with buyers messing us around and Ryan James were always there to help and get use sorted.
We could not be happier with the service, they were always there to help, really approachable and an excellent service. Constantly in touch and seeing what they can do to help. We switched from Carvers and can honestly say the service we received from Ryan James and the team was above and beyond.
What it should be like.
Dan Β· 14 June 2024
Agent replied Β· 26 August 2024
Hi Dan, thanks so much for such a great review! We're delighted to get this across the finish line for you and appreciated your patience too!
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5/5
GoogleLovely helpful team. Weekly update phonecalls from Gill were much appreciated. Process from going on the market to completion seemed to go so fast and smoothly. Thank you
Jenna Β· 19 August 2024
Agent replied Β· 25 October 2024
Thank you for your kind review, Jenna! We're so happy to have got you moved - hopefully you'll be in your new home soon too!
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5/5
GoogleWe switched to Ryan James after a very slow start with another agency, who unfortunately we felt were lacking motivation. In less than 1 week with Ryan James, the house has been sold! Absolutely amazing!
We could not be more thrilled with Ryan, Gill and Lauren! They have been outstanding, communicative, honest and reliable. Their recommendations for conveyancing and mortgage services have also been great and we are so happy to now be moving forward.
Can not fault them - I only wish we instructed them sooner! Best agent in the local area.
Grace Β· 22 May 2024
Agent replied Β· 21 June 2024
Thanks for such a lovely review Grace! We're delighted with the progress too!
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5/5
GoogleAbsolutely amazing service from start to finish
Gave us guidance on pricing and marketing our property .., Ryan knows his market and guided us re reducing property ..
Was a short chain but complicated
Both Gill and. Lauren worked tirelessly to make sure completion happens on the day
I can't emphasise how professional they
where and would totally endorse
Thank you guys - this review is well deserved. xx
Catherine Β· 25 September 2024
Agent replied Β· 25 October 2024
Hi Catherine, thank you so much for your kind review! We're delighted you're all moved and wish you all the best for the future!
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5/5
GoogleFantastic service and support throughout the sale of my house especially from Gail who was always in contact and kept me informed off everything going on .
Greg Β· 16 January 2026
Agent replied Β· 16 April 2026
Thanks Greg! Your feedback is appreciated by the whole team.
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5/5
GoogleSold our house through ryan James recently π absolute 10/10 service from the start. Cant thank the team enough for all the help. Thank you all again really appreciate it β¦
Monique Β· 4 December 2025
Agent replied Β· 25 December 2025
Thanks Monique! We appreciate your review!
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5/5
GoogleI switched to Ryan James after a few months of being on the market with another local estate agents, who I was not fully satisfied with for various reasons. Within a week of being on the market, I accepted an offer. All the staff are personable and approachable, and know their stuff to be able to βadviseβ as well as sell your property. Definitely recommend!
Beth Β· 11 October 2024
Agent replied Β· 25 October 2024
Thanks for your lovely review, Beth!
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5/5
GoogleFantastic service from Ryan and his team
Especially Lexi who went above and beyond with the sale of my property
Friendly, caring, all round π― customer satisfaction β¦
Michelle Β· 23 March 2024
Agent replied Β· 21 June 2024
Hi Michelle, thank you so much for your kind review!
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5/5
GoogleCanβt praise the team enough. My property was sold within weeks. The pictures taken by Ryan were amazing! He really took the time to show the best of each room. Ellie contacted me weekly with stats on viewings and kept me updated with any enquiries, bookings and viewings. Until the last day she kept in touch and made the process so smooth and my mind at ease. The team really do sell your property and deserve the recognition. They really are a Step above other agents I have used for viewings and selling propertyβs. Thank you
Lauren Β· 25 October 2023
Agent replied Β· 21 June 2024
Thank you for such a glowing review, Lauren! We really appreciate your comments and wish you all the best for the future in your new home!
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5/5
GoogleRyan James were our vendorsβ estate agents, and honestly they were just incredible. It was not only clear how hard they work for their clients, from the first viewing all the way through to completion, but they also went truly above & beyond to make the process so much easier and less anxiety inducing for us as buyers. We love our new home so much that we canβt ever envisage moving again, but if we do, we wonβt hesitate to use Ryan James next time!
H Β· 25 October 2023
Agent replied Β· 21 June 2024
Thank you so much for you review! You were a pleasure to work alongside and I hope you're got settled into your lovely new home!
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5/5
FacebookCanβt recommend Ryan James estate agents enough - they are amazing! From coming out to value, arranging viewings and helping us negotiate they were fab. But where they really came into their own was after we accepted our offer. They stayed in regular contact with me, our buyer and all the solicitors in the chain to make sure things were progressing smoothly - and we ended up moving within 9 weeks of the house going on the market. Thank you for everything! X
Natasha Β· 9 October 2023
Agent replied Β· 22 September 2025
Thank you so much! β€οΈ Enjoy your new home!
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5/5
GoogleRyan james estate agents were so helpful I couldn't ask for more help with my first house sale. Always there 7 days a week with any reassurance and help I could ever ask for to make me feel comfortable and confident that everything would run smoothly. I can't thank them enough for everything they have done for us in our house sale
Callum Β· 25 September 2024
Agent replied Β· 25 October 2024
Hi Callum, thanks so much for your kind review - it was a pleasure to work alongside you on the sale!
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5/5
GoogleGood experience buying a home through Ryan James, great communication throughout. Gill as the main point of contact was a great help the past few months getting the completion over the line.
Devan Β· 2 October 2025
Agent replied Β· 23 October 2025
Thank you so much for your review, Devan!
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5/5
GoogleI cannot thank Ryan and his team enough for the support and help they have me recently when I needed to sell my dad's house. From day one they have handled things with tact and sensitivity as well as a first class degree of professionalism. When Ryan first appraised the property he was cheerfully optimistic that it would sell quickly and he was right! His sales negotiator, Ellie deserves a special mention because she has been absolutely brilliant in keeping me up to date throughout the marketing and sale of the property.
I wish you all continued success in the future and thank you again for everything you've done.
Andrea Storey
Andrea Β· 25 September 2023
Agent replied Β· 21 June 2024
Andrea, thank you so much for your review. We really appreciate your comments and wish you all the best for the future.
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5/5
GoogleI would 100% recommend Ryan James Estate Agents to anyone looking to buy or sell a house. I have been on both ends of the chain and can vouch for Ryan James Estate Agents from both sides! My house was on the market a matter of days and offered after only one viewing. Ryan & the team are super helpful and listing my house for sale couldnβt have been any easier.
Ella Β· 22 February 2024
Agent replied Β· 21 June 2024
Hi Ella, thank you so much for your kind review!
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5/5
GoogleI cannot fault Ryan or any of the staff. Ellie and Lexi were both fantastic and made the whole process of selling our home so much easier and calmer. They got our home on the market within days and the photos were very professional. Best of all they sold our home in only a WEEK!
Thank you so much Ryan James Estate Agents!
Danielle Β· 27 July 2023
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5/5
GoogleI had my house on the market for almost 4 months in 2020 with 2 major Estate Agents and had a handful of viewings (most of whom werent in a position to even be looking). I took it off the market and readvertised with Ryan in February. House went on Rightmove on the Sunday night, I had 4 viewings on the Monday and three asking price offers on the Tuesday. The house ended up selling for over the asking price in less than 48 hours. Outstanding service.PositiveResponsiveness, Quality, Professionalism
Paul Β· 27 August 2021
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5/5
GoogleRyan James estate agents were brilliant from start to finish with the very quick sale of our home. Upfront about costs, great with keeping us informed and there to support anything we might need, 7 days a week. I can't thank them enough for the help and efficiency they gave us. I would definitely recommend.
Rebecca Β· 11 October 2024
Agent replied Β· 25 October 2024
Thanks Rebecca - it's greatly appreciated!
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5/5
GoogleI thought the team at Ryan James were an absolute pleasure to work with. I worked closely with Ryan and Gill on the sale of my property and my purchase of my new one and I was thoroughly impressed with their professionalism, passion and dedicated hard work. It really made the whole process stress-free. I would highly recommend Ryan James Estate Agents!
Stacie Β· 24 May 2024
Agent replied Β· 21 June 2024
Stacie, thank you so much for your kind review!
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5/5
GoogleThanks so much to the team at Ryan James Estate Agents - kept me in touch at every stage, from managing the viewings through to completion, taking the stress away from the house sale process.
Jane Β· 10 April 2026
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5/5
GoogleWhat a fabulous experience selling my house with Ryan James. Gill Anderson the manager went above and beyond and I couldn't recommend highly enough.
Janet Β· 23 September 2025
Agent replied Β· 23 October 2025
Thanks Janet, we really appreciate your comments!
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5/5
GoogleAn amazing service from start to finish. Sold within less than 2 weeks of the property being marketed and completed very quickly. I was kept updated at all stages of the transaction and the customer service from all the team was second to none. Highly recommend, I couldn't fault anything!
Courtney Β· 18 October 2024
Agent replied Β· 25 October 2024
Hi Courtney - thank you so much for the kind review! We're delighted to have got you across the line!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.