Ryan James Estate Agents Bishop Auckland reviews

★★★★★ 5/5

Google

This might be a bit of a long one, but I feel like it’s worth saying... selling your first home is so much more stressful than buying your first home! Thankfully, Ryan James Estate Agents made the whole process feel so much smoother and far less overwhelming than we expected. We met Ryan at the valuation appointment and he immediately stood out. He was actually the first one through the door, which set the tone, and compared to the other agents we had round he was just on another level. His energy and enthusiasm was brilliant, and he made us feel really comfortable straight away. It genuinely felt like he cared and had our best interests at heart, which meant a lot to us. The marketing was amazing. The photos were beautiful, the description really captured our home, and the virtual tour and floorplan were all done to such a high standard. What really stood out for us though was the social media side it felt very current and well thought out, and you could see how much effort had gone into getting our home in front of the right audience. Ryan also handled all of the viewings himself, seven days a week and at times that suited us, which made everything feel really easy and well organised. Communication from the whole team was brilliant throughout. Whether it was phone, WhatsApp or email, we always felt kept in the loop and never had to chase, they were so proactive, which made a big difference. I also have to mention Gill Anderson, who was just amazing in helping us get through to completion. There were a few little bumps along the way, but she was so calm, supportive and always there when we needed reassurance, she honestly kept me sane at times! Lauren was also lovely whenever we spoke with her and always really helpful. We honestly can’t thank Ryan, Gill and Lauren enough. You’ve helped us sell our first home and move into our forever home, and we’re so grateful for everything you’ve done 🤍

Courtney · 2 April 2026

★★★★★ 5/5

Google

From my very first meeting with Ryan, it was clear he has genuine passion and exceptional market knowledge far surpassing many competitors. His tailored approach and expert advice gave us real confidence, and the results speak for themselves: we sold for over the asking price within just three weeks. The marketing was outstanding. The professional photography and property description truly showcased our home at its best. Every viewing was personally conducted by Ryan, which demonstrated his commitment and ensured buyers received expert insight into the property. Lauren was fantastic with communication, organised back-to-back viewings strategically, and negotiated brilliantly to secure the best possible deal. Gill then guided us smoothly through to completion, keeping everyone informed and protecting our interests when challenges arose. Ryan James Estate Agents were worth every penny and delivered exactly what they promised. I highly recommend them.

Jasmin · 16 March 2026

★★★★★ 5/5

Google

We honestly cannot recommend Ryan James Estate Agents highly enough after our recent sale. They went far beyond what we expected and played a huge part in keeping a very stressful chain together and getting us into our dream home. From the very first visit, Ryan stood out by being fair, realistic and professional with the valuation of our property. Unlike another agent who tried to significantly lowball the price just to secure a quick listing, Ryan took the time to properly assess the house and the local market. That honesty gave us confidence from day one. Lauren was excellent during the viewing process; supportive, reliable, and always professional when representing our home. We knew viewers were in good hands and that the property was being presented properly. Gill, however, was truly outstanding throughout the entire process. She went above and beyond at every stage; keeping us informed, calming nerves when things got tense, coordinating with solicitors and other agents, supporting our buyer, and even helping to steady the top end of the chain when things were at risk of falling apart. Her persistence, communication and genuine care made a huge difference. Without her efforts, we’re not sure the move would have completed. Selling and buying at the same time can be incredibly stressful, but having a team like this behind you makes all the difference. Professional, proactive, honest, and genuinely invested in the outcome, exactly what you want from an estate agent. Thank you again to Ryan, Lauren and especially Gill; we’re incredibly grateful. Andrew & Kristi

Andrew · 16 February 2026

★★★★★ 5/5

Google

When we first decided to put our house up for sale, we had a few different estate agents come and value the house. After meeting with Ryan and hearing how confident he was and his knowledge on selling houses, we were confident in our decision that Ryan James was the best one for us. The advert for the house was perfect and it sold in less than 2 weeks and over the asking price. From the very beginning Gill has been in touch every week giving us updates about where we were in the process, she was there to answer all my questions and really put our minds at ease, especially since this was our first time selling a house. I’d highly recommend using Ryan James if your looking to sell your home, their knowledge and support is second to none ⭐️

Gemma · 16 February 2026

★★★★★ 5/5

Google

Ryan James Estate agent couldn't have been more help. Especially Gill and Lauren we were contacted at least every 10days to give us an update on how things were going and just asking how we were doing, very refreshing and thoughtful. From the initial contact and excellent advice and new amazing photos to the final completion. We have recommend you to people already. Yes the fees and charges were more than some other estate agents but you got our property sold and to completion. Regards Steven and Elaine Watson

Steven · 25 November 2025

★★★★★ 5/5

Google

The level of care and support we received from the team at Ryan James was second to none. We both sold our property and bought another through Ryan James and we could not have been happier with our choice of estate agents. Ryan’s whole team are extremely knowledgeable and professional. We received fast responses, nothing was too much trouble and none of my many questions were fobbed off or ignored A special thank you to Gill who was fabulous through the whole process, we did have some issues to overcome and Gill was amazing at chasing everyone down to ensure they were resolved quickly, Gill’s dedication to her role is amazing, often responding to emails well after hours and constantly ensuring we were both updated and reassured We highly recommend Ryan, Gill and Lauren and can not thank them enough for securing the sale of our home and purchase of our forever home Lucy and Aaron

Lucy · 25 September 2025

★★★★★ 5/5

Google

Selling our home with Ryan James estate agents was definitely the best decision we made, From start to finish everyone was brilliant, First person we met was Ryan himself who came and valued our home and told us it’s true value unlike a previous agent, he took his time with us taking some brilliant photos from many different angles which we were really impressed with, we then spoke to Lauren who was amazing booking in viewings with loads of instant interest, after the first lot of viewings Lauren was straight back in-touch with us as we received multiple offers well over asking price, Our home was then sold stc within a week, Gill who has been absolutely incredible was intouch with us every week keeping us updated with the progress of the sale and keeping everything moving smoothly in the background we honestly felt like these guys really did care about us and we weren’t just another number. We would HIGHLY RECOMMEND Ryan James estate agents you definitely won’t be disappointed. Many thanks again guys from David & Leanne

David · 24 August 2025

★★★★★ 5/5

Google

Amazing from start to finish. A special thanks to Gill who had my house sold before it even hit the market!! A lady who clearly knows her customers and the market she is selling extremely well. All the girls in the office were very helpful and my overall experience was a positive one so thank you.

Gemma · 16 February 2026

★★★★★ 5/5

Google

I recently sold my home and bought my new one through Ryan James Estate Agents, and I couldn’t be happier with the service I received. From start to finish, Ryan, Gill and Lauren were professional, approachable, and incredibly supportive. Selling and buying at the same time can be stressful, but they made the whole process feel smooth and well-managed. I was kept informed at every stage, and any questions I had were always answered quickly and clearly. What really stood out was their reassurance and support whenever things felt overwhelming, they were always there to calm me down and talk things through, which made a huge difference during the more stressful moments. Thanks to their hard work, both my sale and purchase went through successfully, and I’m now happily settled into my new home. I’d highly recommend Ryan James Estate Agents to anyone looking to buy or sell, a genuinely excellent service throughout.

Helen · 2 April 2026

★★★★★ 5/5

Google

I cant recommend this company enough. Brilliant from start to finish. Property sold straight away, and also helped me find my new home. Great communication all the way through. Massive thanks to Gill especially who kept in touch constantly, chased things up, was a massive support through a tough time, and went above and beyond for me from day one until move day. Thanks so much

Christina · 2 October 2025

★★★★★ 5/5

Google

would just like to say a big thank you to all the team especially yourself for the way you have handled the sale of my Mam’s house. From the very start of ringing Ryan, who was also extremely supportive and helpful. Things were handled very …

Elizabeth · 16 February 2026

★★★★★ 5/5

Google

Fantastic Estate Agents to work with, really efficient and always updating every step of the way. They sold my house very quickly and I highly recommend them. Particular thanks to Gill who’s such a professional and absolutely lovely to deal with.

Nicola · 16 March 2026

★★★★★ 5/5

Google

Hello Ryan James and the Team. Just wanted to say huge Thank You for selling our home and making the whole process stress free. You were all amazing whenever we called and honestly if I was to use a word to describe the service felt it was flawless. Five stars ***** love Andrew and Shelley x

Andrew · 9 October 2025

★★★★★ 5/5

Google

A massive thank you to Ryan James Estate Agents for updating and making me feel at ease on this what has been a long journey of the sale of my home. Lauren has been superb on the arranging of viewings and nothing was a bother. Gill is excellent at her role within this company !! I have felt at ease all the way, full of support upon issues along the way. Keeping me updated without delay. Gill was in contact with my buyers and whom I was buying from also all the solicitors making this all happen very professionally. Gill made me feel like we had always known each other. Emailing me at 10pm at night, ‘wow that’s dedication to make dreams happen’ Good luck Ryan and the team, thank you for your services. Would and will highly recommend. xx

Gillian · 15 December 2024

★★★★★ 5/5

Google

After switching to Ryan James from another agent, we are so glad we did! The team at Ryan James have been brilliant right from the start. A special thank you to Gill from taking our initial phone call right through to completion you’ve been amazing. You’ve been there to answer my queries whether it’s been 9am in the morning or 9pm at night, nothing has ever been too much trouble. You’ve genuinely gone above and beyond to get us to completion. After dealing with other agents previously none provided the service Gill and the team at Ryan James have, Thank you again all of you!

Vicki · 15 December 2024

★★★★★ 5/5

Google

I had a really positive experience with Ryan James Estate Agents. The team was professional, responsive, and genuinely helpful throughout the entire process. They kept me well informed at every stage and made what can often be a stressful experience feel smooth and straightforward. Their knowledge of the market and attention to detail really stood out, and I felt confident I was in good hands from start to finish. I would definitely recommend Ryan James to anyone looking for a reliable and efficient estate agent.

Beth · 2 April 2026

★★★★★ 5/5

Google

Can’t recommend Ryan James Estate Agents enough. From start to finish they were spot on. We were particularly impressed with their customer service. always contactable when we needed them, and nothing was ever too much trouble. They’re a really knowledgeable team but also very approachable and down to earth, which made the whole process a lot less stressful than we expected. They got us sale agreed quickly at the asking price, and we were fully completed in about three and a half months, which we were over the moon with. The photos and virtual tour were top notch and really showed the house at its best. They also accompanied all viewings, seven days a week, even after hours, which we thought was brilliant and definitely helped get the result. All in all, a fantastic service and we wouldn’t hesitate to use them again.

Gary · 2 April 2026

★★★★★ 5/5

Google

We had an excellent experience with Ryan James Estate Agents from start to finish. Ryan visited promptly after our initial enquiry to value the property, and returned soon after to take photographs. The listing was then live on Rightmove as a premium listing within 24 hours, which was very impressive. Throughout the process, the team kept us fully informed of any interest in the property and were always available to offer helpful advice. Their support, knowledge, and clear communication made what can often be a stressful process feel much more manageable. A big thank you to everyone at Ryan James Estate Agents, we wouldn’t hesitate to recommend them. ⭐️⭐️⭐️⭐️⭐️

Vickey · 26 March 2026

★★★★★ 5/5

Google

The whole team at Ryan James were just wonderful. We were selling in awkward circumstances and they did everything to make it as easy as possible. True to their word and managed our expectations on timeline and sale price brilliantly. They clearly know their stuff and to find an estate agent with integrity is a rare treat indeed. Thanks so much to you all but a special thank you to Gill who really showed her knowledge and experience - the post sale process was smooth and she was a superstar throughout. Would gladly recommend to anyone.

Rachel · 25 September 2024

★★★★★ 5/5

Google

A complete pleasure to work with...totally professional and will definitely use again and recommend to other buyers/sellers. Ryan's company is like a breath of fresh air, with REALISTIC pricing, unlike some other companies who can promise much, but deliver little. Mine was a complicated sell, but from start to finish, I was kept in the loop by Gill and her team. Very friendly, knowledgeable and professional. Thank you to the whole team. Cathy Chapman

Cathy · 6 December 2024

★★★★★ 5/5

Google

I can’t recommend Ryan James Estate Agents highly enough. They sold my house on Vicarage Farm Close in Escomb for the asking price and did so in a timely and professional manner. They also assisted me with the purchase of The Sidings, meaning both transactions were handled through Ryan James. The whole team demonstrated outstanding knowledge, skill, and professionalism throughout the process, making what could have been a stressful experience feel smooth and well-managed. From start to finish, the level of communication and support was excellent, and it’s clear they genuinely care about delivering 5-star customer service. A fantastic team who I would happily recommend to anyone buying or selling a property.

Liam · 16 February 2026

★★★★★ 5/5

Google

I spent a few months researching the local market in an effort to find the right people to market our grade 2 listed building which because of its quirks, and set up would need a business who understood and appreciated the property and what we were trying to achieve. I approached a well known business who have branches in Darlington and Aycliffe and a nice gentleman came out, spent an hour looking around the property, he was impressed by the quality of our restoration and the fittings, but would need to consult with his colleagues before being able to confirm a valuation. A week later I chased them, and he confirmed a valuation of less than our investment into the project, which wasn’t really our plan, so at this point I contacted Ryan James Estate Agents. Within 24 hours Ryan arrived, he was straight talking, obviously knew the local market, spent an hour appraising the property and we discussed what our hopes were financially, timescales and Ryan was so much more enthusiastic about selling our home, and after we agreed terms he gave us a valuation which was in our opinion much more realistic, so we agreed to appoint Ryan James as our agents, no fancy contracts, we prepared and dressed the house for photography, and when Ryan arrived to take the photos, he quickly stripped each room back to basics, but the photos were brilliant and captured the many features of our home. Ryan and I drafted the detailed history of the property, it’s description and specification and once on the market Team Ryan James came into their own, and over a 5 month period we had 7 well qualified leads & viewings, some 2nd and third viewings and we accepted an offer above the asking price before Christmas 2023. The buyers had 2 properties outside the area sold STC, but on exchange date on one property their buyer dropped out, but through the whole process we could feel the support from Ellie, Lauren, Lexi & Gill who were always ahead of the game, and despite a few queries and hiccups along the way, they recognised how stressful the process can be, and were very supportive and empathetic not only to us, but to our buyers too. I wouldn’t hesitate to recommend Ryan James Estate Agents to anyone considering selling their home, or indeed “switching” to Ryan James if your current agents are simply not performing, but in our case they achieved all, and more of what Ryan said he would, which in todays world is a very rare occurrence. A huge thank you to Team Ryan James, “ Simply The Best”

Simon · 7 June 2024

★★★★★ 5/5

Google

A huge Thankyou for making the sale of our rental property go so smoothly. The service we received was first class from the minute Ryan valued right through to completion. Jill was knowledgeable and kept in constant touch, nothing was too much trouble for her, even assisting with things out of her remit. Lauren was able to offer excellent service and advice and always there to help. What a team🙂. Thankyou so much.

Julie · 25 September 2024

★★★★★ 5/5

Google

Our property was unique so we did all the viewings as we could tell the viewers about all the renovations. Gill was the true asset to Ryan James, getting the sale to final completion and move. Tireless she worked with the chain with a difficult and trying estate agent and solicitor and after 5 months we finally MOVED. We couldnt of done this without Gill keeping us positive.

Cheryl · 1 December 2024