Trusted Agent profile · Bishop Auckland
★★★★★
200 reviews across 2 platforms
136 Newgate Street, Bishop Auckland, DL14 7EH
Ryan James Estate Agents's office in Bishop Auckland, at 136 Newgate Street, is rated 4.8 out of 5 across 200 reviews on two platforms, including 190 Google reviews rated 4.9.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
GoogleOutstanding service from Ryan James Estate Agents. Our home sold over asking price in just seven days a clear reflection of their expertise & marketing! Special thanks to Ryan himself for his exceptional market knowledge and clear, strategic advice throughout. Professional, proactive, and results-driven from start to finish.
Thanks Kelly! Your comments are appreciated by the whole team!
5/5
GoogleThank you to the whole Ryan James team for your brilliant support through buying and selling, especially when we hit bumps in the road. Gill in particular, kept everyone going and was the oil that kept the wheels turning throughout. We can't give a review that truly reflects our gratitude.
Thanks Deb! We're so happy to have got this across the line!
5/5
GoogleRyan and the team helped us buy our forever home towards the end of 2024. Their side of the process was flawless and 7 weeks from our first viewing, we were picking up the keys. I would highly recommend using Ryan James for anybody looking to buy or sell :)
Thanks Amanda! We hope you still love it!
5/5
GoogleI've been nothing short of impressed by this team. From start to finish they have been there to support me and my wife every step of the way. We came into this having very limited knowledge on how this process works, with not moving house …
Thank you, Jeff. You have been such a pleasure to work alongside!
5/5
GoogleHuge thanks to the entire team at Ryan James for the help of both the sale and purchase of our home. The communication throughout was fantastic; a big credit to Gill who went above and beyond in her support from the start! Thank you to Ryan for the initial great explanation of the entire process, Lauren for excellent customer service, and Joanne for being very accommodating with the many viewings. Great experience all round.
Thanks Daniel! We hope you're getting on well in your new home!
5/5
GoogleI can’t recommend Ryan James Estate Agents highly enough. They helped me sell a portfolio of 20 houses over the last 18 months and every single one sold quickly, all at asking price or above. The whole experience was genuinely stress-free …
Thanks Neil. It's been a pleasure working with you on the sale of all 20 properties!
5/5
GoogleOur contact at Ryan James was Gill Anderson and she went above and beyond to move our purchase along. Gill kept us informed at all stages and was a pleasure to speak to.
Thank you, Jennifer - we really appreciate your kind review!
5/5
GoogleWe are very pleased that we chose Ryan James for our house sale. From the outset Ryan and his team were fully engaged and proactive, going the extra mile to attract potential buyers and providing excellent advice. Communication was very clear, with staff available to answer our questions and concerns over how to respond to offers and liaised with other buyers in the chain and their solicitors to help push the process towards completion. All in all the team provided an excellent service and I would not hesitate to recommend them.
HI Elaine and John, we are so delighted you have got moved! Thank you for your review.
5/5
GoogleRyan James sold our house within a week of it being on the market ! I contacted Ryan James unsure on how to sell my property and feeling a little overwhelmed, Lauren and Ryan himself made the whole process a breeze. With …
Thanks Catelyn! We really appreciate your review!
5/5
GoogleAmazing team who all helped me buy my first house. All members off staff were always happy to help with any concerns during the home buying process and were great at chasing queries and pushing the process to go as quickly as possible. Couldn’t fault them at all. Thank you to the Ryan James Team.
Thank you so much, James!
5/5
GoogleI have just complete purchase of a property through Ryan James, having had an offer accepted in October 2025. Although issues were often encountered as a result of poor communication from some parties involved, Gill consistently ensured I …
Thank you so much for your review, Connor! You've been a pleasure to work alongside.
5/5
GoogleCan't recommend Gill from Ryan James enough! Really struggling to sell our grandmother's house we'd tried other estate agents and got no where, spoke to Gill and switched to Ryan James and it was sold within a matter of days! Excellent service cannot fault them. Would definitely recommend!
Hi Cat! We're so happy to have agreed this sale for you and get it through to completion quickly!
5/5
GoogleI can’t recommend Ryan James Estate Agents highly enough. They sold my house in just seven days and achieved over the asking price, with several viewings arranged in a very short space of time. The quality of the photographs was excellent …
Hi Vinnie, thank you so much for your kind review!
5/5
GoogleGreat service working with us on a slightly tricky purchase. Gill & Lauren were a godsend keeping us up to date on everything through the whole process. Very Professional and a pleasure to speak to.
Hi Vaughan, thank you so much for your kind review! We're delighted you're in your lovely new home!
5/5
GoogleFrom the moment I met Ryan I knew he was going to be, by far, the most suitable estate agent to sell my property. His knowledge of the local area, friendly manner, honesty and integrity shone through compared to other estate agents that I had met with. His enthusiasm on how we should promote and when we should market the property was spot on and within 24hrs of it going on sale we had several offers. Ryan, Ellie and Lexi make a great team and kept me informed throughout the whole process. There were a couple of hiccups along the way with our buyer but this in no way fazed any of them and they remained calm and confident that the sale would continue. They delivered everything, as promised, and more. Extremely impressed. They are a lovely, professional, local firm that deserves to be recognised for their outstanding efforts. I would have no hesitation to use Ryan James Estate Agents again in the future and would definitely recommend to anyone who needs help selling their property. Well done to you all and again thank you.
5/5
GoogleWe chose Ryan James estate agents to sell a very special and unique home. The whole team were involved with Gill leading our sales project. She ensured we were kept up to date with the progress and handled the whole chain very professionally. Would I use Ryan James Estate Agents again? 100 % Yes. Thanks again to Gill and the whole Ryan James team.
5/5
GoogleVery professional team, upfront with all costs. They handled the sale of my house in a timely manner, point of contact Gill was lovely and kept me up to date throughout, will use again.
Thanks Andrew! Your review is greatly appreciated!
5/5
GoogleFantastic service from start to finish, would definitely recommend! A special thank you to Gillian, you have been amazing throughout, thank you 😀🏠 …
Thank you Helen - your review is greatly appreciated by the team! We wish you all the best in your new home.
5/5
GoogleHands down the best agents I’ve ever used. Ryan and his team go above and beyond and make the whole process of selling a house so much easier. First-class service! Would highly recommend.
Thanks Ann! We've loved working with you throughout.
5/5
GoogleGill and Lauren went above and beyond helping me with my first house purchase, alleviating any nerves or problems that arose throughout the whole process. I will most certainly be recommending Ryan James from the experience I've had with Gill and Lauren, a credit to the firm.
5/5
GoogleA great experience with Ryan James Estate Agents on the sale of our grandparents residential property. Ryan and the team were excellent in terms of communication, with clear explanations and prompt replies to any questions. We also found the after sales service from Gill very informative and kept things on track! Everyone involved in the sale at Ryan James was friendly and professional throughout. They made the whole sale process appear so smooth. Highly recommend them.
Thanks Emily! Your review is greatly appreciated!
5/5
GoogleRyan James estate agents have been fantastic all the staff work as a great team together We have negotiated a sale quickly on our home and are delighted with the service from Ryan He goes above and beyond to help with the sale of his properties basically not just 9 until 5 like many others!! I wouldn't hesitate to recommend him! He has also negotiated a good deal for us on our new house although being on with another local agent! Thanks so much C wake
Hi Carolyn, thank you so much for your kind review. We really do strive to go above and beyond, so it's great to hear this!
1/5
GoogleLexi was extremely friendly but contact from the team was very poor. I felt that Ryan had zero interest once the house had been sold. I have moved home three times in three years and felt that this estate agent was definitely the worst despite being the most expensive.
Hi Clare, Sorry to hear this as always we strive to provide a bespoke service and everyday is a school day so we will of course review your file and see where we can make improvements as we do with all of our cases, Lexi leads the sales progression with support from Ryan & the team so although Ryan isn't as active on the phones he is there in the background overseeing the process. We are obviously disappointed by your comments of the worst agent considering we achieved full asking price in Five days of marketing and successfully got you through to completion. If you would like to discuss anything you are welcome to contact us.
5/5
FacebookAll I can say is what an amazing service! From the initial valuation, to the eventual quick sale this company have been fantastic from start to finish! With having a trickier property to sell I was a bit worried but Ryan was very open from the outset and managed my expectations. Despite it being a tricky property we had several offers really quickly and the sale has just completed. The service has been second to none and Ellie is amazing (and so cheery and approachable)!! She's made a really stressful situation seem manageable and looked after us so well. All round 5* review from us!! Thank you Ryan and Ellie 🤩
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