Ryan James Estate Agents Bishop Auckland reviews

★★★★★ 5/5

Google

Absolutely superb service from start to finish. I would highly recommend Ryan James Estate Agents. From the outset Ryan was extremely professional, helpful and ensured nothing was an issue. The exceptional marketing, images and pricing of our home, helped for a quick sale and over the asking price! I have no doubt this was down to the industry expertise Ryan and his team have. We were inundated with viewings and the offer of Ryan to show potential buyers around for us (we declined this offer as he had done so much already - however it is a great option to have should you want it as a seller). The customer care throughout the whole sale process from beginning to end was exceptional and a special shout out for Ellie who’s energy and passion for her role is second to none! Thanks Ryan James Estate Agents! Keep up the fantastic work. Andy

Andy · 26 August 2023

★★★★★ 5/5

Google

Excellent service! I wouldn’t use anyone else. The team were fantastic throughout. Gill called me weekly to provide an update on the process and helped me with any questions I had she was very helpful and professional. Highly recommend their services.

Sam · 23 May 2025

★★★★★ 5/5

Google

Amazing 5 star service from Ryan, Ellie and the team. Always kept up to date and they really care about their clients. Would highly recommend ! Keep up the great work.

Liam · 27 July 2023

★★★★★ 5/5

Google

I cannot recommend Ryan James Estate Agents enough. From the start Ryan was very honest and realistic about what was achievable when selling my home. Ryan and Lexi worked extremely hard to get my sale through in 8 weeks, there was a substantial amount of pressure from my buyer to move quickly and Ryan and Lexi handled it all with professionalism keeping me informed and going above and beyond to ensure my sale was successful. I cannot thank them enough for their hard work and determination. They were always a phone call away and often out of hours there to answer any questions and get things over the line. I have never known an estate agent go the extra mile like these guys did. Thank you so much to all of you at Ryan James #1 Estate agents around 🌟🌟🌟

Natalie · 22 June 2023

★★★★★ 5/5

Google

I would recommend Ryan and his team to anyone looking to sell their house. From the first meeting we had we could tell he had our best interests at heart and worked quickly to get our house on the market. He asked about what we were looking for in our new house and had lots of suggestions, one of which we now own! Throughout the process, which had numerous difficulties, Lexi looked after us by keeping us informed and chased queries up for us. We are absolutely over the moon about our new house and it is all down to the dedication of Ryan James Estate Agents - thank you!

Dean · 22 June 2023

★★★★★ 1/5

Google

Useless. Booked to view a house ,he cancelled 5 minutes before then messed us around .booked a second viewing, never showed up and it was sold in the meantime and never rang to tell us. 100% don't use ,they will waste your time.

Katie · 25 October 2023

★★★★★ 5/5

Google

Great service from the Ryan James team and especially Ellie who is absolutely fantastic. Phones always picked up, emails answered extremely quickly. Couldn't be happier with the service we've had.

Clarissa · 22 June 2023

★★★★★ 5/5

Google

Amazing estate agents! The process of putting my house on the market was extremely efficient, all staff were helpful and kept my involved in all the decisions. Cannot thank them enough!

Stacey · 22 May 2024

★★★★★ 5/5

Google

Highly recommend Ryan James estate agents sold my house in less than 2 weeks very professional kept me updated through out the sale

Amanda · 25 September 2024

★★★★★ 5/5

Google

Very good service from all of the team. Always good communication with viewings. We received the property pricing we wanted

John · 1 November 2024

★★★★★ 1/5

Facebook

Sorry but I'm so disappointed in your service :-( I have rang to view two properties over a space of a few weeks, one twice and never got a call to view. Also trying to get someone to ring me back to discuss an offer was a joke. I would not recommend you to anyone. Very, very poor service. ☹️

Ann · 14 June 2024

★★★★★ 5/5

Google

Switched to Ryan James from another local agent as we felt enough wasn't being done with the original agent. Within 4 weeks of switching, Ryan and his team have sold our property.

Laura · 23 March 2024

★★★★★ 5/5

Google

I couldn't recommend Ryan James enough. Sold my house within a few weeks being on the market when no other agent could. Thank you to Lexi for making a stressful process as smooth as possible as well.

Jasmin · 22 June 2022

★★★★★ 5/5

Google

Great service from the start of putting our house up for sale to completion. Thank you Ryan, Gill and Lauren. Great service from you all

Jackie · 7 June 2024

★★★★★ 5/5

Google

When buying our first home we didn’t know what to expect, but we are so glad the home we chose was up with Ryan James estate Agents. The whole team were nothing but supportive throughout the whole experience & always had our best interest at heart. When our solicitors or advisors weren’t able to support us in some areas, the team didn’t stop until they had put our mind at ease & had the issue resolved. Will now only use Ryan James estate agents with any sales or purchases in the future, the service they provide is amazing & I cannot thank the team enough for the efforts they made in helping us with our first home.PositiveResponsiveness, Professionalism

Danielle · 27 August 2022

★★★★★ 5/5

Google

As a professional, I often deal with Ryan James and his amazing team on a day to day basis. Whenever I have spoken with him and/or the team, I have been met with nothing less than professionalism and friendlness. The sales progression team are extremely proactive and experienced in their knowledge and understanding of the conveyancing process and always happy to assist in progressing matters quickly and efficiently. I look forward to working with them all more in the future. Thank you for all your assistance so far.

Shannon · 22 June 2022

★★★★★ 5/5

Google

Great estate agents to work with. All staff are very pleasant & efficient. Always keen to help and make sure the customer is happy. Would highly recommend

Chelsea · 22 February 2024

★★★★★ 5/5

Google

I would really recommend Ryan James estate agents Ryan is extremely good at what he does very professional he promptly encounters any quires , ryan is also very flexible and reliable

Lauren · 24 November 2023

★★★★★ 5/5

Google

Great staff, really helpful. Made buying our first house easy and kept us up to date throughout. Thank you 🏡 …

Toni · 7 June 2024

★★★★★ 5/5

Google

I used Ryan James to sell my first home. I’d had several recommendations from friends and family and decided to go for it! All of them were right... The service was second to none. I received an accurate and honest valuation and agreed a sale quickly, at the full asking price, The quality of their photography, the brochure they produced, coupled with their tenacious staff had the desired effect. SOLD! Thank you so much Ryan, Lexi and JessicaPositiveProfessionalism

Katie · 22 June 2022

★★★★★ 5/5

Google

Can't thank Ryan James enough, he was very professional, the team really paid attention to what I was looking for and made the whole process very easy. Wouldn't go anywhere else!

Rosemary · 25 September 2023

★★★★★ 5/5

Google

Great service from Ryan and the team house was put on the market on Wednesday and was sold by Saturday full asking price!

Lewis · 22 February 2024

★★★★★ 5/5

Google

I was buying my first home on my own. It was extremely daunting and overwhelming but I was fortunate enough to be purchasing a home through Ryan James Estate Agents. The team are fabulous and we’re so patient with me and super helpful with suggesting things like solicitors and answering all my questions. The team is so professional and friendly. Highly recommend!

Leanne-May · 27 July 2023

★★★★★ 5/5

Google

A long review so apologies but I want people to know just how good Ryan James estate agents are. From the very start I could tell Ryan was more professional and would provide better customer service than previous estate agents we had tried and failed with. He spent over 90 minutes arranging the house for the best photos and said upon leaving ‘I can’t see you not getting a lot of interest here’. He wasn’t wrong... 25 viewings in total, only 1 cancellation and they rearranged for the following week. I put that down to the fact Ryan did every single viewing himself, showing the house and chasing the clients before and after for feedback. When the house had lots of views but no offers, Ryan was proactive, suggesting alternate marketing strategies, adjusting the price, weekly reviews with his team (namely Lexi who was also excellent for us), coming to take different photos when the weather was better etc. He did this both times a dip happened (no views/interest for a week). In stark contrast to an agent we used in 2019 who managed us 3 views in 4 months, Ryan James managed 25 in 3 months. Finally the offer came, sold, fell through. Ryan got us back on quickly and sold again. Just when it seemed plain sailing a few ultimatums from our purchasers came, ordinarily this would be dealt with by the solicitors but the purcashers solicitors were poor. Ryan stepped in, he saved the sale by making the surveyor consider numerous things with his valuation, causing a revaluation at sale price. He then acted to save the deal weeks later when an ultimatum came of (the deal has to be done and moved in by Monday 17th... this came on Thursday 14th). Again Ryan stepped in, worked with our solicitors to save the deal. His commitment to us didn’t stop there, faced with a mad panic of what we would do as our new house wasn’t ready, he found and negotiated a nearby 1 month rent for us on the Friday night, getting the keys immediately so we could begin a move. Throughout this stressful experience Ryan and his team have been nothing short of outstanding, I have already and will continue to recommend them to any of my friends/family selling a property. When all other estate agents stop working, you can be certain Ryan and his team will be still plugging away to get deals done. I honestly can’t express how grateful we are and express our gratitude at the unbelievable levels of professionalism, work ethic, knowledge and customer service we experienced.PositiveResponsiveness, Quality, Professionalism, Value

Jack · 22 June 2021