Trusted Agent profile · Bishop Auckland
Verified
★★★★★
507 reviews across 4 platforms
128 Newgate Street, Bishop Auckland, DL14 7EH
Part of JW Wood, see every office.
JW Wood's office in Bishop Auckland, at 128 Newgate Street, is rated 4.7 out of 5 across 507 reviews on four platforms, including 310 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
310
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
194
Reviews on Trustpilot
Business-wide
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Bishop Auckland.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
GoogleWe are in the process of buying our first home, dealing with JWWood has been painless, always fast to respond and very helpful.
Hi Marc, Thank you for your kind words, I will make sure that the team hears them! Best wishes
5/5
Googlehaving used JW Woods for letting houses over the years this was my first sale with them and service was just the same a very high standard and very professional …
Thank you very much for your review! It took a little longer than expected but are now up and running.
5/5
GoogleVery professional and quick. Could not be happier
Hi Kay Thank you so much! Much appreciated … More
5/5
GoogleVery efficient service. I was updated regularly by courteous and friendly staff who managed to effect a very quick sale. Thoroughly recommend.
Hi Janice Thank you for your lovely review! … More
5/5
GoogleExcellent service from Amanda and the rest of the team. Always kept informed and up to date with what was going on.
Hi Danielle, Thank you for your kind review! … More
5/5
GoogleGreat Team nothing's a trouble and always their to help Martin as always kept us up to date and the girls have been brilliant, would recommend wood to everyone Trev and Viv.
Thank you both. We were very quick off the mark in selling your home. Working hard to get you into your brand new flat!
5/5
GoogleAlways received good service from JW Wood. I am a regular customer having completed many transactions with them, most recently with Martyn Hunter for sale of land. I found his service excellent and would definitely recommend to others.
Hi Lee, thank you for your review. We have passed your comments onto our colleague Martyn. His team look forward to our future dealings with you . We would be very grateful for your recommendations and thank you in advance.
5/5
GoogleCan't fault woods estate agency they were so polite and friendly would reccomend them to anyone. Can't thank them enough x
Hi Patricia, Thank you for your great review, it’s really appreciated!!!
5/5
GoogleAn excellent friendly service, informative and helpful from Barbara Smith. Any questions that couldn't be answered at the time were promptly followed up later. Thank you for your help and advice.
Hi Jim, Thank you for your kind words which we will share with Barbara. She is a … More
5/5
GoogleA Very professional Service was provided by all staff members making my new house purchase an easy & enjoyable experience
Hi Andrew Thank you for your lovely and kind words, It is much appreciated. … More
5/5
GoogleDealt with efficiently and with professionalism. I particularly liked the advisor who was allocated to ensure the sale went smoothly.
Hi Kathleen Thank you for your kind review … More
5/5
GoogleOur JW Woods contact Barbara Smith keep us informed with every viewing and very professional at her job Thanks
Hi Mr Griffin, Thank you for your kind words, we will make sure that Barbara hears them! Kind regards
5/5
GoogleVery efficient service, with clear communication at every step. Barbara Smith, my main point of contact, was a fantastic!
Thank you for your kind review, We will make sure that Barbara hears of them!
5/5
GoogleWent through this agency to purcase our next home, the staff were incredibly responsive over the phone and email, we dealth with both Amanda and Elizabeth and are very happy with the service provided.
We hope you are very happy in your new home and thank you for your kind comments which we have forward to Amanda and Elizabeth.
5/5
GoogleCannot speak highly enough for the service the team provide to sell my home. Great communication and nothing was to much trouble. I would highly recommend them.
Thank you very much for your kind words. It’s always good to hear!
5/5
TrustpilotJust sold another property through the…
Just sold another property through the Stanley office, great service from start to finish. Chris the valuer was very knowledgeable and professional, Vicky in the office was great as always and Beverley in the after sales team was brilliant, always contactable and made the sale fliw easily.
5/5
GoogleWe would highly recommend Gill and the Bishop Auckkand team - very helpful, good advice and excellent communication with us throughout the whole process.
5/5
GoogleVery positive experience, great communication and regular updates delivered with kindness, understanding and compassion.
Hi Susan, What a lovely review! Thank you for your kind words. It means a lot to our team Best wishes
5/5
GoogleLovely Staff. Very helpful. Very efficient. Will bend over backwards.
Hi Dawn, thank you for your kind review. It means a lot to the whole team!
5/5
GoogleExcellent service from Sue Stephenson who always returns calls and liaised with all parties involved in the sale and purchase
Thank you for your kind words, we will make sure Sue sees your review. Our aim is to consistently provide excellent service and it is lovely when our clients acknowledge this. All the best in your new home.
5/5
GoogleI have been very impressed with how the Bishop Auckland Branch have assisted in our successful property search. Martyn and Barbara provided a professional and highly personable service at all times, and a special word for Pauline who showed real concern and consideration of our particular needs in all our accompanied viewings.
1/5
TrustpilotAwful.
Awful. Vile buying experience when purchasing our first home. We were not treated seriously by the agent in a little Aygo. We asked for a second viewing once our offer had been accepted and she proceeded to follow us around the house making comments about fairies and pixies. An absolute joke and shocking, bitter attitude.
5/5
GoogleMartyn, Amanda and Elizabeth have all been fantastic with the valuation, the advertising, viewings and the sale of our house. Thank you to you all
Emma, thanks for your review. Our team at Bishop appreciate your comments. Keep safe
1/5
TrustpilotAvoid
Avoid, going through the property ombudsman to address issues with this estate agent, very poor customer service, they genuinely don’t know what they are talking about, clueless at best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Bishop Auckland won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Chester Le Street won Gold.
