Trusted Agent profile · Bishop Auckland
Verified
★★★★★
509 reviews across 4 platforms
128 Newgate Street, Bishop Auckland, DL14 7EH
Part of JW Wood, see every office.
JW Wood's office in Bishop Auckland, at 128 Newgate Street, is rated 4.7 out of 5 across 509 reviews on four platforms, including 310 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
310
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
196
Reviews on Trustpilot
Business-wide
Send JW Wood Bishops Auckland a message.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Bishop Auckland.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
GoogleJ W WOOD Bishop Auckland branch has handled the sale of our property they have been very professional and got the sale through. Martyn Hunter handled the sale along with his team and we would like to thank all the staff at Bishop office for doing a good job. Thank You,.
Thank you Janice and John for your kind words. We wish you all the best in your retirement.
5/5
TrustpilotJust absolutely phenomenal service from…
Just absolutely phenomenal service from all the staff from start to finish, thank you for all your help and support
Thank you so much for your kind words! We're thrilled to hear that you had a phenomenal experience with our team from start to finish. Your appreciation means the world to us, and we're delighted that we could provide the help and support you needed. If you ever require assistance again in the future, don't hesitate to reach out. Thanks once more for choosing us and for taking the time to share your positive experience!
5/5
GoogleTalking to Barbara this morning has made it an easy decision to sell our property again through J W Wood Okay they might not be the cheapest but they get results in quick sales good …
What a lovely review! Thank you so, so much for such kind words!
1/5
GoogleI come a long way yesterday after explaining my situation and they said to me that we was all good and we can view place told them about unerversal credit and how much I was receiving they said that’s fine now I drove 6 hours to view place …
5/5
GoogleJW Wood estate agents are most definitely one of the best in Bishop Auckland. JW Wood estate agents are second to none. I have received an exceptional service, fine tuned to suite my specific …
Hi Annette Wow, What a fantastic review! Thank you so much for your kind words, it means a lot to all of us!
5/5
GoogleAll nicely and professionally done with this agency - thanks to Amanda Dowson. Will use them again if something good comes up!
1/5
GoogleI put an offer in for an house but they said it was to low so never put it forward to the seller but thats not there right to do that the seller should be informed of any offers so they can make there own decision 😡 …
Simon, thank you for your review and bringing this to our attention. We understand that our team at Bishop Auckland have been in contact and resolved this issue. Please stay safe.
5/5
GoogleBarbara at JW Wood is brilliant. Nothing was a problem for her and she kept me updated on my purchase. She was excited as I was when my offer was accepted as she knew what it meant to me. Personal touch is what makes it a great service.
What kind words!! Barbara will be thrilled to hear them. Yes we could tell how happy you were to hear the good news!
5/5
TrustpilotVery good company they delivered what…
Very good company they delivered what they said they would. Simple.
Short and concise. Thank you for the review.
5/5
TrustpilotVery helpful
Really helpful from the point of contact Very responsive to questions and queries
We are very grateful for your 5 star review. We are pleased you were happy with our service.
5/5
GoogleThe sale wasn't easy for JW Wood or for the Vendor due to most of the correspondence going through a third party as well as the buyer. However, the sales team at JW Wood were professional, persistent and patient. Thank you for carrying a …
Thank you for your kind words. We will pass this on to the team.
5/5
GoogleJW Woods we’re excellent help when I was making inquiries about properties I was interested in and the staff we’re extremely helpful.
Hi Ian Much appreciated! … More
5/5
GoogleMy wife and I have eventually found, and just moved into, a home. One thing we are very certain about however, is the quality of service and advice that Martyn and Amanda provided for us. The house we have bought has endless possibilities, …
We had quite a journey and I am thrilled that you have found a home. I wish you and your lovely lady all the very best and should you ever need our services, you know where we are!
5/5
GoogleWithin three days of JW Wood's contacting us about a suitable house coming onto the market we had viewed the property, sold our house for the asking price to a cash buyer and had all of the relevant paperwork sent us. Unbelievable service …
What a lovely review and thank you for those kind words. It was like a whirlwind and we are delighted that it has all come together.
5/5
GoogleFriendly and helpful staff. I was added to the mailing list and was informed immediately of all properties that came available that met my requirements. As a result I am now in the process of purchasing my dream home. Thank you J W Wood. Kay L
Hi Kay, it is always wonderful to hear that we have helped someone find their dream home! Thank you for the great review!
5/5
GoogleVery friendly, efficient and helpful staff. Nothing is a problem with them and go out of their way to help you.
Hi Graham Thank you so much, that’s a great review and its much appreciated! … More
5/5
GoogleAll the team at jw Wood have been fantastic, my property was sold in a few days. The whole process has been managed brilliantly, thanks for everything you have done. …
Hi Neil, Thank you for your review, the house certainly got a lot of people talking and … More
5/5
GoogleFabulous service from Barbara Smith, so friendly and kept me informed and guided me , (first time buyer here) Thankyou!
Hi Clare Thank you for your kind review! … More
5/5
GoogleA very pleasant and professional reception when arrived at their office. Highly recommended and thank you for all your help
Hi Paul Thanks for your lovely review! Best wishes
5/5
GoogleOutstanding service, in particular Gill Anderson at the Bishop Auckland office was amazing, she went above and beyond my expectations of an estate agent, keeping me well informed and updated on the sales process. I have had many past poor …
5/5
GoogleI am delighted at the service provided by j w wood both in their sales and after sales service. I was selling my mothers house from 150 miles away so I knew I needed a responsive sales service (which I got) but I was even more impressed by …
Geoff, many thanks for leaving us a thorough review and we are grateful for the 5 stars!
5/5
GooglePurchased a property using JW Wood (Amanda Dowson) and having had dealings with a number of other estate agents it was refreshing to have someone call you back when they say they would and answer any questions I had immediately, smoothest process I could have hoped for. Thanks a lot
We have passed your comments on to Amanda and her colleagues and they were delighted to read your kind words. Many thanks for taking the time to leave a review.
5/5
GoogleAn excellent choice. Although long in the tooth we were nervous about selling our pride & joy we needn't have been JW Wood held our hand all the way. …
Dear David Thank you so much for this great review. We will make sure that Amanda reads it!
5/5
TrustpilotFantastic
Fabtastic, knowledgeable staff, very keen to support. Communication was great.
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our knowledgeable staff and that their support and communication met your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Bishop Auckland won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Chester Le Street won Gold.
Send JW Wood Bishops Auckland a message.
