Trusted Agent profile · Bishop Auckland
Verified
★★★★★
510 reviews across 4 platforms
128 Newgate Street, Bishop Auckland, DL14 7EH
Part of JW Wood, see every office.
JW Wood's office in Bishop Auckland, at 128 Newgate Street, is rated 4.7 out of 5 across 510 reviews on four platforms, including 310 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
310
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
197
Reviews on Trustpilot
Business-wide
Send JW Wood Bishops Auckland a message.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Bishop Auckland.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
GoogleJW Wood provided an excellent service. The valuation process on our old house was provided in a professional and enthusiastic way. We were kept informed at every stage of the selling process and and the whole process was handled brilliantly.
Hi Robert, Thanks for your great review and I’m delighted that you were happy with the … More
5/5
TrustpilotMost helpful friendly and professional
As I have not purchased a property for 27 years I was given help at every stage. My questions and queries were answered promptly which made my purchase so much easier
Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you throughout your property purchase after so many years. It's wonderful to know that our prompt responses made the process easier for you. We truly appreciate your feedback and are always here to provide the support you need. Congratulations on your new home, and please don't hesitate to reach out if you need anything in the future!
5/5
TrustpilotPerfect.... professional, welcoming and make you relax
I can't thank JW Wood enough... so helpful and guided me through the whole process, especially as first time buyer... As so they they are very friendly and happy to help Highly recommended
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our service helpful and supportive, especially as a first-time buyer. At JW Wood, we understand that buying a home for the first time can be a daunting process, and we aim to make it as smooth and straightforward as possible. We are glad to know that our team was able to guide you through each step. Your kind words about our friendly team mean a lot to us. We strive to maintain a supportive and happy environment for our clients, and your feedback is a testament to our efforts. Thank you for your high recommendation. We hope to have the opportunity to assist you again in the future.
5/5
GoogleBarbara has been an absolute diamond from the very first phone call. Lovely and friendly team.
Hello Ned, Thank you for your review. The team will be thrilled to hear your kind words. Best wishes
5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish. House on website on the website and sold the following Wednesday.
Thank you for your fantastic review! We’re thrilled to hear you had such a brilliant experience and that the process was so efficient from start to finish. Having the house listed and sold so quickly is an achievement we’re proud of, and it’s wonderful to know you are satisfied with the outcome.
5/5
TrustpilotExcellent service from JJWood would use…
Excellent service from JJWood would use them again Thanks to all the team
Many thanks for the 5 star review. Let us know when you are in need of assistance next.
5/5
TrustpilotReally great experience with Woods
Really great experience with Woods, Julie Prendergast, was responsive, efficient and lovely. Thanks so much for all your hard work.
A huge thank you from Julie at our Durham office for a lovely review. Wishing you all the best for the future.
5/5
GoogleOur sale is underway. Impressed with the customer service so far. Efficient, professional and very nice.
Thanks Allison. We will keep you posted as the sale progresses.
5/5
GoogleAmanda, Martyn & Team have been absolutely fantastic throughout the whole process of selling my property. Amanda especially, as she has always been on hand to deal with my enquiries. …
Hi Karen Thank you so much for your kind review … More
5/5
TrustpilotI have been very pleased with the…
I have been very pleased with the service I have received from JW Wood, thank you.
Thank you so much for sharing your kind feedback! We’re delighted to hear that you’ve been pleased with the service you received from JW Wood.
5/5
TrustpilotExcellent communication from staff…
Excellent communication from staff throughout the process so far. Regular updates provided each step of the way. At this point in the sale no complaints to date.
A great start and we hope everything works out brilliantly. Thank you for the review.
5/5
GoogleWhat a fantastic team at JW Wood Bishop Auckland. They have been helpful, calm and delightful with me whenI was actually quite frazzled! A real pleasure to have them on my team with this purchase.
Hi Jill Thank you for the lovely review, it means ever so much to us! … More
5/5
GoogleAlways professional, caring staff with brilliant knowledge of the business. Many thanks
Thank you so much, Dorothy, for your wonderful feedback! We're thrilled to hear that you found our team professional, caring, and knowledgeable. Your kind words mean the world to us and motivate us to keep providing the best possible service.
5/5
TrustpilotVery helpful and extremely efficient
Very helpful and extremely efficient. Would highly recommend them.
Thank you for the great review. Let us know if you need any help in the future.
5/5
TrustpilotWe have never sold a property before…
We have never sold a property before and had lots of questions about how it works. The staff were so patient with us and helped us every step of the way.
Thank you so much for your kind words and for taking the time to share your experience on Trustpilot. We understand that selling a property for the first time can be a daunting process, and we're thrilled to hear that our staff were able to provide the patience and support you needed throughout every step of the way. Your satisfaction is our top priority, and it's wonderful to know that we were able to assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
1/5
TrustpilotAn absolutely crooked student rental…
An absolutely crooked student rental agent. Beware, they claim against deposit for redecoration of rooms that are handed back in exactly the same state as received, claim for damage that was present but hidden when you move in, and change your checkout form from that you sign when checking out, when you dispute this with TDS. Keep all documentation, take photos and video everything at check in and out, but ideally avoid the agent in the first place.
5/5
TrustpilotAll the staff at JWW are very helpful…
All the staff at JWW are very helpful and supportive I am 84 after all!
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you’ve found our team to be helpful and supportive throughout your time with us. Your trust in us means so much, and it’s always our goal to ensure that every customer feels valued and cared for, no matter their circumstances.
5/5
GoogleFrom the very first phone call, i could tell JW Wood were agents understanding and caring of my property predicament. Within days i had a first viewing & within 3 weeks a sale has been agreed. I find every member of the team to be very …
Hi Paul, Wow, Thank you! That is ever so kind. Best wishes
5/5
TrustpilotStudent properties full for 25-26
Danielle has secured tenants for my two student properties for the 25-26 academic year giving me peace of mind going forward. Excellent service. Well done!
Thanks for taking the time to leave a review. We look forward to helping you again next year.
5/5
TrustpilotSarah at JW is excellent
Sarah at JW is excellent, proactive and helpful. Highly recommend her for help problem solving.
We might be biased but we agree! Thanks very much for leaving a review and awarding a 5 star service rating.
5/5
YellVery Good Agent - Great Communication
I bought my house through JW Wood and have been very pleased with the service every step of the way. Communication was excellent and Gill and Amanda were very proactive in answering my questions and ensuring that the sale progressed smoothly. A big thank you to you both.
5/5
GoogleProfessional, efficient and friendly service throughout from Amanda. Highly recommend!
Hi Jenna Thanks for the great review! … More
5/5
GoogleVery happy with Elizabeth’s service from bishop Auckland office
Hi Meyer Thank you for your kind review … More
5/5
GoogleExcellent customer service and a special thank you to Amanda sorting out everything professionally and efficiently.
Many thanks for leaving the review for Amanda at our Bishop Auckland office
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Bishop Auckland won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Chester Le Street won Gold.
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