5/5
Castledene have been managing our property for a number of years. We have always been very satisfied with their service, they are responsive to our questions and very friendly and efficient in any dealings we have with them.

Trusted Agent profile · Bishop Auckland
Verified
★★★★★
148 reviews across 2 platforms
121 Newgate Street, Bishop Auckland, DL14 7EN
Holbrook & Co's office in Bishop Auckland, at 121 Newgate Street, is rated 4.8 out of 5 across 148 reviews on two platforms, including 147 Google reviews rated 4.8.
Welcome to Holbrook & Co Estate Agents, the premier real estate agency in the North East of England. With decades of experience in the real estate industry, we are committed to providing exceptional service and expertise to our clients. With offices in Seaham, Hartlepool and Bishop Auckland, and a 10 branch parent group, we are dedicated to helping clients achieve their real estate goals, whether that be buying, selling or letting property. Our team of experienced professionals are committed to providing a personalised service that is tailored to meet the individual needs of each and every client. At Holbrook & Co, we understand that buying or selling a property can be a stressful and daunting experience, which is why we are here to guide you every step of the way. We pride ourselves on our integrity, transparency and professionalism, and always strive to exceed our clients’ expectations. So, whether you are looking to buy, sell or let property in the North East of England, Holbrook & Co is the perfect choice. Contact us today to speak with one of our experts and find out how we can assist you in achieving your real estate goals.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
Castledene have been managing our property for a number of years. We have always been very satisfied with their service, they are responsive to our questions and very friendly and efficient in any dealings we have with them.
5/5
Recently bought a house through Castledene and everything went very smoothly. I found everyone there (particular Lucinda) to be extremely helpful. Many thanks
5/5
Lovely friendly staff Joe Jones from the Bishop Aukland Office can't do enough to help you any problems are dealt with and a lot of changes which seems to be for the better again can't fault the customer service from Joe
5/5
Iv delt with jo for as long as I remember, she's always super friendly. I will always ask specifically for her, simply because I feel she always remembers me, so its nicer to deal with an individual not just a company
5/5
I have know hesitation in recommending the services of Castledene Bishop Aucklandand especially Jo Jones who has provided us with an excellent level of service in respect of the two rental properties they manage for us
5/5
We used Castledene to purchase a house in the area and everything was smooth and easy with them would highkt recommend.
5/5
Quick to respond and efficient!
5/5
Fantastic company recently moved with them they’ve helpful with checking and helping out with repairs and such thank you jo you’ve been wonderful 10/10 would recommend
5/5
No hesitation in recommending Castledene, excellent service. Special mention for Gemma Beckham who looks after our rental property in the office. She's on the ball, a great communicator and just get's things done.
5/5
Jo has been very helpfull with the selling process and kept us upto date with the development of the sale.PositiveQuality
5/5
I can not thank Jo enough for dealing with the rental property in Stanley, she goes about and beyond expectations in dealing with any problems that arise, i would definitely recommend castledene
2/5
Too many changes in staff, seem to deal with someone different everytime I call,
5/5
Sold my house on Durham Rd in Bishop Auckland with Castledene. They were great.
5/5
I can not thank Jo enough for dealing with the rental property in Stanley, she goes about and beyond expectations in dealing with any problems that arise, i would definitely recommend castledene
1/5
Rating only, no written review.
5/5
Gemma has gone above and beyond in helping me with a very problematic property, finding me hopefully good Tennant’s and securing them under difficulty circumstances thank you for all you help
5/5
Jo has been very helpfull with the selling process and kept us upto date with the development of the sale.
5/5
Amazing service Very patient with new tenants.I highly recommend them
5/5
I called into the Bishop Auckland branch to speak about a query ,the staff were very polite and answered my query very professionally.Five stars ! Thank you!
1/5
They have left me with no gas or hot water and i have 7 kids age from 5 month to 12 years
5/5
Professional,prompt and demonstrate a caring attitude.Always act with informed experience and simply “Get the job done”.
4/5
I have a small portfolio that is looked after by Gemma Beckham. She is a star! Efficient, knowledgeable and always helpful. Very happy to recommend.
5/5
Letting agent gemma was extremely helpful went above and beyond to make sure everything was quick and easy . Brilliant service would recommend to anyone
5/5
Totally helpful all the staff were polite and friendly jo Jones especially she went out her way to get me my property definitely 5 stars
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Holbrook & Co's Bishop Auckland office has 148 reviews across two platforms: 147 on Google, 1 on Facebook.
Holbrook & Co Bishop Auckland is rated 4.8 out of 5 across all 148 reviews, and 4.8 out of 5 on Google from 147 reviews.
Holbrook & Co Bishop Auckland, 121 Newgate Street, Bishop Auckland, DL14 7EN.