4/5
GoogleGemma is fantastic and keeps me updated with my property. She has been the most efficient contact I have dealt with at Castlledene.
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Holbrook & Co Bishop Auckland reviews
★★★★★
148 reviews across 2 platforms
121 Newgate Street, Bishop Auckland DL14 7EN
Holbrook & Co's Bishop Auckland office at 121 Newgate Street is rated 4.8 out of 5 across 148 reviews on two platforms, including 147 Google reviews rated 4.8. Checked 9 October 2026.
About Holbrook & Co Bishop Auckland
Welcome to Holbrook & Co Estate Agents, the premier real estate agency in the North East of England. With decades of experience in the real estate industry, we are committed to providing exceptional service and expertise to our clients. With offices in Seaham, Hartlepool and Bishop Auckland, and a 10 branch parent group, we are dedicated to helping clients achieve their real estate goals, whether that be buying, selling or letting property. Our team of experienced professionals are committed to providing a personalised service that is tailored to meet the individual needs of each and every client. At Holbrook & Co, we understand that buying or selling a property can be a stressful and daunting experience, which is why we are here to guide you every step of the way. We pride ourselves on our integrity, transparency and professionalism, and always strive to exceed our clients’ expectations. So, whether you are looking to buy, sell or let property in the North East of England, Holbrook & Co is the perfect choice. Contact us today to speak with one of our experts and find out how we can assist you in achieving your real estate goals.
Reviews
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
Google5/5
GoogleHighly recommend Castledene Bishop Auckland who manage one of my properties in Willington - Jo and the team do a great job
5/5
GoogleReally pleased with the service we recieved from Jodi and the Bishop Auckland team. They sold our lovely home at Trimdon Village within a few days for over the asking price. Very efficient through the whole process making the selling experience very straight forward. Would definitely use again. Thankyou.
5/5
GoogleDealing with Jo is a delight as she is so helpful and efficient. Would not hesitate to recommend Castledene.
5/5
GoogleIf you want a 5* approachable yet professional service, with piece of mind that you will secure, not only a tenant but the right one, then Jo Jones of Castledene Bishop Auckland should be your first option. Thanks again Jo for working tirelessly, in such a short timeframe, looking forward to working with you again 👍🏼 …
5/5
GoogleOutstanding customer service. A big thank you to the investment manager Mark Hammond at the Bishop Auckland branch of Castledene Sales team. Who worked tirelessly to get me my investment. And for his support for encouraging me not to give up on my dream. Thank you so much.
5/5
Facebookgreat team helped me get a nice house in my preferred location
5/5
GoogleOutstanding customer service. A big thank you to the investment manager Mark Hammond at the Bishop Auckland branch of Castledene Sales team. Who worked tirelessly to get me my investment. And for his support for encouraging me not to give up on my dream. Thank you so much.
5/5
GoogleIve had the pleasure of dealing with Jo Jones, with quite a tricky property to let based on the area. Jo not only got me a tenant, but got me the right tenant, helped organise everything I needed as I was a first time landlord, and made the entire process very easy. I would highly recommend
5/5
GoogleOutstanding customer service. A big thank you to the investment manager Mark Hammond at the Bishop Auckland branch of Castledene Sales team. Who worked tirelessly to get me my investment. And for his support for encouraging me not to give up on my dream. Thank you so much.
5/5
GoogleGreat staff ,very hardworking ,always helpful with queries regarding the sale of mams house . Thank you so far Jodie, Lucy and Daniel
5/5
GoogleGemma was brilliant thankyou for your help!
5/5
GoogleJo Jones has helped us get sorted and settled into our new home through Castledene Bishop Auckland. She was a wonderful help and support through the entire renting process. Would absolutely recomend Jo to anyone looking for someone to help them find their next home.
5/5
GoogleGemma was great and very helpful.
5/5
GoogleSince Jo, started working at the Bishop Auckland Branch she has been nothing short of amazing. Always keeping me up to date and informed as well as advising on what we should do to the property and what wasn't needed. She found a great family to move in and they have signed a 12-month contract!
5/5
GoogleI couldn't be more thankful to Jo and everyone who works their with helping me find places to live they have all be so supportive you guys have helped me so much with everything and words can't describe it thank you so much
5/5
GoogleLetting property is never without its problems but I have found Castledene to be responsive and certainly a big improvement my previous letting agent. Gemma at the Bishop Auckland branch was allocated my properties a while back - she is always very helpful, approachable and a pleasure to deal with.
5/5
GoogleJodi, Luci, and Darren are such an amazing team. Always there to help no matter what question or query you have... Keep up the hard work your an amazing team xxx
4/5
GoogleSince I have bern with castledene there has been a lot if ups and downs but with the support of Jodi glenndening and jo the staff has been great very polite helpful there always there for you no matter the situation thankyou to you all at castledene 😀😀😀😀😊 …
5/5
GoogleWhen Castledene started managing one of my properties a few years ago, the service was a bit meh. However, it has improved considerably over the years. Most of the credit goes to Jo, who's proven to be an exceptional relationship manager. Keep it up!
5/5
GoogleThis particular branch is great. I've been serviced by other branches of Castledene in the past but have not had good experiences with them. I presently am being looked after by a capable young lady called Gemma who has always been courteous and proactive.
5/5
GoogleCastledene have been managing our property for a number of years. We have always been very satisfied with their service, they are responsive to our questions and very friendly and efficient in any dealings we have with them.PositiveProfessionalism
5/5
GoogleI cant thank Jo Jones enough for a fantastic job she did on my dealings with the castledene bishop Auckland branch .. Thanx soo much Jo , and will definitely be using your professional services again and again.. 👍 …
5/5
GoogleGreat service from the team at Holbrook & Co Bishop Auckland.
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Questions about Holbrook & Co Bishop Auckland
How many reviews does Holbrook & Co Bishop Auckland have?
Holbrook & Co's Bishop Auckland office has 148 reviews across two platforms: 147 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Holbrook & Co Bishop Auckland's rating?
Holbrook & Co Bishop Auckland is rated 4.8 out of 5 across all 148 reviews, and 4.8 out of 5 on Google from 147 reviews, checked 9 October 2026.
Where is Holbrook & Co's Bishop Auckland office?
Holbrook & Co Bishop Auckland, 121 Newgate Street, Bishop Auckland DL14 7EN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.