5/5
We sold our house through castledene, very efficient, friendly staff. Got over and above the price we had hoped for. Top marks, would definitely use again. Thank you Jodi, Luci and team.

Trusted Agent profile · Bishop Auckland
Verified
★★★★★
148 reviews across 2 platforms
121 Newgate Street, Bishop Auckland, DL14 7EN
Holbrook & Co's office in Bishop Auckland, at 121 Newgate Street, is rated 4.8 out of 5 across 148 reviews on two platforms, including 147 Google reviews rated 4.8.
Welcome to Holbrook & Co Estate Agents, the premier real estate agency in the North East of England. With decades of experience in the real estate industry, we are committed to providing exceptional service and expertise to our clients. With offices in Seaham, Hartlepool and Bishop Auckland, and a 10 branch parent group, we are dedicated to helping clients achieve their real estate goals, whether that be buying, selling or letting property. Our team of experienced professionals are committed to providing a personalised service that is tailored to meet the individual needs of each and every client. At Holbrook & Co, we understand that buying or selling a property can be a stressful and daunting experience, which is why we are here to guide you every step of the way. We pride ourselves on our integrity, transparency and professionalism, and always strive to exceed our clients’ expectations. So, whether you are looking to buy, sell or let property in the North East of England, Holbrook & Co is the perfect choice. Contact us today to speak with one of our experts and find out how we can assist you in achieving your real estate goals.
Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
5/5
We sold our house through castledene, very efficient, friendly staff. Got over and above the price we had hoped for. Top marks, would definitely use again. Thank you Jodi, Luci and team.
5/5
Jodi has been unbelievably helpful in managing our property - she is always happy to go above and beyond to help in anyway she can. She is very efficient and always there when needed. I would highly recommend Jodi and Castledene!
5/5
Rang up and spoke to christine about a rented bungalow for my elderly parents who due to health are moving to the area to be close to us. She couldn't have been more helpful and friendly on the phone, as a property owner I have had some pretty shocking experiences of estate agents however this experience has decided for me that when we next sell we will be giving this company a call first
5/5
Gemma Beckham has given our firm the best service over a difficult time in collecting rent from a difficult client. We had to evict the tenant due to his many lies and stories. Gemma has been a very supportive and we owe her a debt of gratitude. Well done Gemma.
5/5
Would like to thank & recommend Jodi Glendening for her highly efficient and excellent services. Castledean helped us to sold our house. They are very professional. Will gladly recommend and use Castledene again. Once again thank you for everything.
5/5
I've had a good working relationship for over 10 years with Castledene at Bishop Aukland, the manager there Jodi Glendenning is friendly and always helpful.
5/5
Excellent service from Liam and would have no hesitation in recommending this company.
5/5
Liam was very helpful, informative and couldn’t have asked for anything more.
5/5
I have used Castledene to manage my 3 small BTL properties for many years and always found them to be very efficient and friendly. The person responsible changes quite frequently but Gemma Beckham has been doing an excellent job over the last 6 months.
5/5
Castledene is a great agency they have deal with any problems that have arisen and the staff were always very friendly and efficient
5/5
We introduced the Holbrook & Co team as a third agent in selling our lovely home. Within a few days we had viewings after viewings which lead to a sale with just over a week! The team were excellent at staying in touch with us throughout … More
5/5
Joe has been fantastic with me helping me with all updates and kept in contact with me all the way through my application very nice woman and very friendly person
5/5
Lucinda and Jodi were very professional and secured a good sale. I would recommend them
5/5
Had an amazing experience viewing properties today with luci she was so friendly and helpful in dealing with all our queries and was really patient when it came to making decisions 😅(I know how indecisive I can be)🤦♂️😅 …
5/5
I had an amazing experience with Luci, finding me and my family our forever home. She was very calm and patient with me. I can be extremely picky. But she did it and I am so grateful to her for her time and effort. Thankyou
5/5
Jo has been phenomenal. We have sold our house in France and we're worried we wouldn't have anywhere to live when we come back end of September. This wonderful lady has made it happen. We have done everything via the Internet and she has liased with our daughter to make this happen. She has made what could be a stressful situation easy. We cannot thank her enough.
5/5
Jodi recently sold two properties for me. From start to finish Jodi was helpful and professional throughout. I would recommend using Castledene
5/5
I contacted 3 estate agents and Holbrook not only got back to me withing 24 hours, they arranged a viewing and sent a valuation in the same week. I am still waiting for the other 2 agents to even contact me. In a nutshell Holbrook & Co have great communication and professionalism.
5/5
All staff are very pleasant and efficient. Nothing too much trouble, they always keep me updated. Would definitely recommend Castledene to anyone buying/selling or letting their property.
1/5
Absolutely dreadful service from Castledene, Stanley. Did not receive the rent for months, had additional charges deducted despite paying for a fully managed service. I don't think they ever visited the property to check on the condition, certainly couldn't tell me when or if they had ever checked the property. Would not support me in court when the tenants had to be evicted. Would warn anyone against using them for letting a property. Since the tenants have been evicted they have been slightly more helpful but I suspect that is because they were trying to get me to either sell it through them or re-let it through them. Not a Chance!!
5/5
Lucinda helped me purchase my first home. Absolutely brilliant service from start to finish. Kept me updated whenever anything happened. Made several viewings through the process and this was never an issue. Highly recommend anyone thinking of contacting to do so.
5/5
I have recently worked with Mr Mark Hammond of Castledene Bishop Auckland on the sale of buy to let property in the North East. I can report, he is worthy of my 5 * review as I found him a pleasure to do business with and would not hesitate to recommend him to others.
5/5
Rang up and spoke to christine about a rented bungalow for my elderly parents who due to health are moving to the area to be close to us. She couldn't have been more helpful and friendly on the phone, as a property owner I have had some …
5/5
After recently moving home, Catherine was very helpful and responded quickly to my emails and calls. Would recommend 🙂
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Holbrook & Co's Bishop Auckland office has 148 reviews across two platforms: 147 on Google, 1 on Facebook.
Holbrook & Co Bishop Auckland is rated 4.8 out of 5 across all 148 reviews, and 4.8 out of 5 on Google from 147 reviews.
Holbrook & Co Bishop Auckland, 121 Newgate Street, Bishop Auckland, DL14 7EN.