Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had such a good experience with…
I had such a good experience with Zuker, everyone in Birmingham office are nice and helpful. Recommend this agency to my friends.
Ng · 6 June 2024
Agent replied · 13 June 2024
Hi Ng,Thank you so much for taking the time to leave such a positive review for Zuker Property. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.Once again, thank you for choosing Zuker Property.
★★★★★ 5/5
GoogleAll staffs are very kind and helpful. Especially agent Chris, he's doing great processing my contract. Very helpful and I'm greatful.
SKS · 16 August 2025
★★★★★ 5/5
TrustpilotAll staffs are very kind and helpful
All staffs are very kind and helpful. Especially agent Chris, he's doing great processing my contract. Very helpful and I'm greatful.
Ivan · 12 August 2025
★★★★★ 1/5
TrustpilotUnprofessional staff, underdeveloped agency
Worst estate agent in Birmingham. Poor communication from utterly unprofessional staff in the concierge office.Truly disappointed by them.Landlord was a true snake too, who took advantage of us poor foreigners, a desperate money leech.
Nara · 17 August 2021
★★★★★ 5/5
TrustpilotJimmy at Zuker Birmingham branch is one…
Jimmy at Zuker Birmingham branch is one of the best I’ve ever met. He’s very helpful and gets things done quickly. He thinks ahead of you and is very reliable. He makes my landlord life a lot easier. Thanks a lot and keep up the good work.
Jenny · 18 July 2024
★★★★★ 5/5
GoogleExcellent service and great ppl, everyone in Birmingham office are helpful, strong recommend this agency.
Olice · 27 June 2024
Agent replied · 26 August 2024
Hi Olice,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
★★★★★ 1/5
TrustpilotAppalling service and behaviour
Appalling service and behaviour. I had a viewing booked in the development I already live in today. Waited 10 minutes at the concierge and called the offfice to confirm the appointment, who said he was on his way. I then called again 10 minutes later because still had nobody turned up and I was told that they wpuld call and let him know I was at the concierge - because I was. After half an hour waiting, I called the office again, explained I had been waiting outside of the concierge and to please cancel the appointment that they hadn't turned up to. 10 minutes later - 40 minutes after the booking time - they called me again from the office asking me why I wasn't there, depsite having waited 30 minutes at the concierge and calling them multiple times throughout. The agent then took the phone and actually accused me of lyingand said he had been there the whole time when he obviously hadn't and not on 1 of the 3 calls to the office did anybody confirm that.
JS · 21 July 2021
★★★★★ 5/5
TrustpilotFinding the ideal property
I was directly supported by Chris, who have been very professional, polite and responsive.
Anne · 16 August 2025
★★★★★ 5/5
GoogleVery good service. Highly recommend this agency
Jack · 25 September 2024
Agent replied · 25 October 2024
Hi Jack,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
★★★★★ 1/5
TrustpilotZuker Property Ltd of Liars
If you are in Birmingham, you may find the Zucker Property Ltd in the letting websites. I faced them there and did my biggest mistake in trusting them.The hide influential information about the management of the property. They did not tell me they are totally irresponsible until I signed the contract. Then suddenly they told me I have to contact some random guy ned Brian Hu. They stopped answering my emails and messages after they got their money. Absolute human wastes Brian Hu, real name Junchao Hu, is their partner seemingly. A notorious guy in real estate business. Infamous for ripping off tenants. Possibly a friend of Ray Wang, manager of Zuker. They lied about cleanness of the flat. It was absolutely filthy when I moved in. Hairs, trash, food waste, dust, anything you can imagine. Respect your time avoid these unscrupulous people. Go to a well-known established agency. Don't do my mistake.
Shaahin · 9 October 2020
★★★★★ 5/5
GoogleReplied the message so quickly, but I have to solve the problem again
小新 · 23 May 2024
Agent replied · 13 June 2024
Hi,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
★★★★★ 5/5
GoogleGreat property agency with very helpful staff. Especially, Jimmy who went beyond to help us!
Nila · 14 April 2024
Agent replied · 13 June 2024
Hi Nila,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
★★★★★ 5/5
GoogleReally nice agency. Great staff, specially Jimmy, he was so friendly, professional and polite. 100% recommended
Nayra · 15 March 2024
Agent replied · 13 June 2024
Hi Nayra,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
★★★★★ 5/5
GoogleChris’s dedication, attention to detail, and clear communication made everything smooth and stress-free. Thank you for his outstanding service.
Crystal · 17 May 2025
★★★★★ 5/5
GoogleThe Zuker Team in Birmingham has always been helpful and friendly. We have enjoyed our time with them. Best of luck to the Zuker going forward.
Colleen · 14 June 2023
Agent replied · 13 June 2024
Hi Colleen, thank you so much for taking the time to leave this review! We will certainly pass your kind words onto the team :-)
★★★★★ 5/5
GoogleVery good services, really appreciate everyone in Birmingham office.👍 …
Ng · 7 June 2024
Agent replied · 13 June 2024
Hi Ng,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
★★★★★ 1/5
GoogleDo not bother with them as they will take your deposit and not bother to answer you at all. Not a helpful agency . AVOID!!!
Sira · 14 June 2023
Agent replied · 13 June 2024
Hi Sira, we're so sorry to hear that you felt this way about your experience with us. You did put one week holding deposit down for a property in Metropolitan House and it took you over two weeks to submit the relevant documents for referencing check. Unfortunately they were not sufficient for you to pass the credit check due to missing payslips. The guarantor you provided also failed her/his credit check somehow. We understood your frustration, however there was nothing more we could do. Hope you found somewhere to call home.
★★★★★ 5/5
GoogleVery nice ppl, recommend this agency
Yim · 13 June 2024
Agent replied · 13 June 2024
Hi Yim Mui,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
★★★★★ 3/5
GoogleThanks to Zuker Agents for helping me quickly and efficiently find a place to rent in Birmingham as soon as I arrived.
Ricky · 14 June 2023
Agent replied · 13 June 2024
Hi Ricky, thank you so much for taking the time to leave us a review! We're so glad that you're happy in your home and we'll pass your kind comments onto the team.
★★★★★ 5/5
GoogleThe whole process of renting and checking out was quick and easy. Keith and Team were incredibly helpful and super responsive. The flat was clean when we moved in. Easily the best experience I've had when sorting out a flat to rent. Best of Luck to Zuker Property.
Sebastian · 16 November 2023
★★★★★ 5/5
TrustpilotVery Good Service
Zuker Properties has provided a very good service over the past 3 years, with good management and a friendly team of staff! The speed and efficiency with which they solve problems for owners and tenants!
Casey · 26 July 2024
★★★★★ 5/5
GoogleThey got a really good customer service! Really recommend it
Chrissie · 15 March 2024
Agent replied · 13 June 2024
Hi Chrissie,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
★★★★★ 5/5
TrustpilotThanks for all you do..really appreciate
Taiwo · 11 August 2025
★★★★★ 5/5
GoogleVery good service attitude and capable staff
Li · 14 April 2024
Agent replied · 13 June 2024
Hi Doris,
Thank you so much for taking the time to leave such a positive review for Zuker Property on Google. We truly appreciate your support and trust in our services. It is our commitment to consistently deliver the best service to our valued clients.
If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to continuing to meet and exceed your expectations.
Once again, thank you for choosing Zuker Property.
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