Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience working with Christopher from Zuker Property during my rental property search in Birmingham.
Christopher was professional, responsive, and genuinely helpful throughout the entire process. He took the time to understand what I was looking for, provided useful guidance, and made everything much less stressful. Communication was clear and timely, and he was always willing to answer questions or offer advice when needed.
Thanks to his support, the search process was smooth and efficient. I would definitely recommend Christopher to anyone looking for a reliable and supportive property agent.
Chung · 16 March 2026
★★★★★ 5/5
TrustpilotFive stars for Nila at Zuker property
Five stars for Nila at Zuker property! She was professional, responsive and incredibly helpful throughout the process of renting our apartment. She made everything easy, kept us informed and was always available to answer our questions. Her excellent service and friendly approach made the entire experience stress-free. We highly recommend Nila and Zuker property to anyone looking for a smooth and positive rental experience. ⭐⭐⭐⭐⭐
Customer · 23 June 2026
★★★★★ 5/5
GoogleI am an international student looking for a place to rent, and I had a great experience with Zuker Property Ltd. Chris, who is currently working here, supported me throughout the entire process. He was extremely helpful, professional, and always willing to answer my questions, especially those that international students usually have when renting accommodation abroad. Thanks to Chris’s dedicated support, the whole process was smooth and stress-free. I truly appreciate his help and would highly recommend Zuker Property Ltd to anyone looking for rental services.
Nam · 16 January 2026
★★★★★ 5/5
TrustpilotI have trusted Zuker to look after my…
I have trusted Zuker to look after my rental property in Arcadian, Birmingham. Since the property was a little outdated, we decided, after many discussions, to go ahead with a renovation ,Miyoko and her team, Jimmy and Jenny, went above and beyond to complete the work quickly and beautifully. Their attention to detail and professionalism were outstanding. I’m absolutely delighted with the result ,far better than I could have managed myself. They’re a trustworthy, hardworking team, and I’m truly grateful.
KeQian · 15 October 2025
★★★★★ 5/5
TrustpilotNila was very helpful and efficient
Nila was very helpful and efficient, I leaved out to her in short notice to move to an apartment, she helped negotiate the price and get my referencing done with a short time period. Highly recommend 👍
Isaac · 31 July 2026
★★★★★ 5/5
TrustpilotAmazing Experience!
After reaching out to over 15 agencies and agents with no response, Zuker Property was the only one that got back to me, and I’m so glad they did. Nila was absolutely amazing. She stepped in and took great care of me, even while I was overseas. She sent me a virtual tour, kept me updated every step of the way, and made the entire leasing process smooth and stress-free. She even went the extra mile to arrange for me to check in early. Nila was professional, responsive, and genuinely helpful. I’m incredibly grateful to her and the entire team at Zuker Property. Highly recommend!
Maryam · 18 July 2025
★★★★★ 5/5
TrustpilotGreat Service
I had a great experience with Nila and the team at the Zuker Property by far the best agency I’ve dealt with. From start to finish, the process was smooth and stress-free. I specifically want to thank Nila as she was always available, easy to reach, and just kind and helpful. She updated me every step of the way and made the whole move feel much easier. I feel confident knowing that any future concerns will be handled with the same professionalism and care. Thank you for making the move such a positive experience!
Martina · 2 July 2025
★★★★★ 5/5
TrustpilotProfessional and friendly estate agents
It was pleasant experience dealing with Zuker Property. I bought a property where they were the estate agents, and I would say that they behaved in a professional manner whilst being friendly. They were approachable for viewings, discussions post property survey and in the key hand over process. No fuss and no nonsense kind of service which is what I liked. I big thank you to Chris and Miyoko for their help and support in my property buying process.
JP · 13 May 2025
★★★★★ 5/5
GoogleI didn’t know Zuker before, I came across the company by coincidence. I’ve only dealt with Christopher, he is a friendly and calm EA, always ready to answer any questions you may have. A highly adaptable person that can thrive anywhere.
Over · 16 March 2026
★★★★★ 5/5
GoogleExcellent service! Christopher is a delight and very attentive. He replied to my emails quickly and made the process as smooth as possible, even though it was my first time renting an apartment. Thank you so much!
Darkhime1 · 15 April 2026
★★★★★ 5/5
TrustpilotAndrea is very professional when she…
Andrea is very professional when she got my two properties on the market. She was very well prepared when she and photographer did photo shoot for my properties. The team was working tirelessly and the effects of the property looked amazing. I am sure with Andrea’s dedication and effort, my properties will be sold in no time. Thank you again Zuker team
Cherry · 15 July 2025
★★★★★ 5/5
GoogleChris was absolutely fantastic in helping us with our apartment procedures. He is professional, knowledgeable, and made the whole process seamless. I highly recommend him and this property management team for their excellent service, Thank you, Chris
Ahmed · 16 February 2026
★★★★★ 1/5
GoogleAbsolutely vile company me and my partner only lived in one of there property’s for 4months so many issues with the place and when asked to fix them they wouldn’t do it and when told that we had a neighbour constantly trying to break in and asked for security to be put up and for them to contact the neighbour they declined leaving me and my baby girl at risk as we was on our own half the time when my partner was at work, aswell as this they tried to charge us a year rent and energy bill even though they had moved someone else in. I would not recommend to anyone
Jemma · 16 March 2026
★★★★★ 5/5
TrustpilotNila was super helpful and responsive
Nila was super helpful and responsive, made the process very easy.
Arjun · 13 July 2026
★★★★★ 5/5
TrustpilotChristos has been very helpful and…
Christos has been very helpful and professional. The whole house hunting and move in was very smooth. Strongly recommend this agency.
HMI · 16 April 2026
★★★★★ 5/5
TrustpilotThanks to Christos for their help…
Thanks to Christos for their help finding our new apartment. Very professional and friendly through the process.
Valerie · 16 April 2026
★★★★★ 5/5
TrustpilotSmooth and Helpful Rental Experience
I dealt with Nila at lettings
Karma · 24 June 2026
★★★★★ 5/5
GoogleChris was extremely helpful and professional with the whole rental thing.I highly recommend him and Zuker property.
Moyurakshi · 16 March 2026
★★★★★ 1/5
GoogleI rented a property 2020 - 2022 and they withheld information from an electricity company and didnt tell the electricity company that I was the tenant. Only sent me a photo of the letter from the energy company once the account reached arrears.
Refused to fix any furniture and recommended I store broken furniture on the balcony.
Tried to issue me with a section 21 after I had already ended my tenancy.
Accused me of being in arrears with my rent - they then (on my instruction) checked again and to no ones surprise they were wrong.
One of the most corrupt and mismanaged estate agents I have ever seen and I would rather boil myself alive than interact with them ever again
Lydia · 25 September 2024
Agent replied · 25 October 2024
Dear Lydia,
Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you had during your tenancy. We are committed to providing high-quality service to all our clients, and we take the concerns you’ve raised very seriously.
To help us better understand the situation and take appropriate action, we kindly ask that you contact our customer service team at cs_birmingham@zuker.co.uk with more details. We will do our best to resolve the issues you encountered. Thank you for your patience and understanding.
★★★★★ 5/5
GoogleChristopher is an excellent agent! He’s extremely responsible, welcoming and reliable in everything he does. Highly recommended!
Pei · 16 February 2026
★★★★★ 4/5
GoogleChris is bilingual in English, Cantonese, and Mandarin, which is a strong asset in his career.
Fanica · 16 February 2026
★★★★★ 5/5
TrustpilotAmazing agency
Amazing agency, Nila was so patient and so helpful!!! Such good energy.
Naomi · 17 March 2026
★★★★★ 1/5
GoogleDisgusting company we lived in a flat ran by these guys when our safety felt at risk refused to do anything and when we left because of this they decided to try and bill us with £5,000 in arrears absolutely jokers!
Bradley · 16 November 2025
Agent replied · 16 April 2026
Hi Bradley,
We are sorry to see your comment. Regarding the safety issue you mentioned, … More
★★★★★ 5/5
TrustpilotGood service
Chris is very professional and responsible property agent. He helped from filming Video , finding a tenant and arrange tendency contract. He is efficient and responsive.
Cheuk · 16 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.