Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had a great experience with Your Move…
I had a great experience with Your Move estate agent. My journey from viewing the property to starting the documentation process was done By Mr Anish who was very patient and helpful as everytime I turn to him with my Query he was there always. Mr Alan who did my completion was too helpful and his friendly nature made me more comfortable to buzz him every single time when I couldn’t understand few things. Overall my experience with them was 10/10.
MariaDSouza · 16 December 2025
★★★★★ 5/5
TrustpilotFantastic and professional service
I would like to thank Andrew and Karen for there fantastic service they kept me informed every step of the way selling my property from start to finish they went above and beyond and I would definitely recommend your move Andrew Nicholson to anyone selling a house thanks again best regards martyn
Martyn · 22 May 2025
★★★★★ 5/5
TrustpilotRecommend
Your Move has been used twice by the family in one year due to bereavement. The care, knowledge and overall service has been excellent. Would highly recommend and likely to use again within the next 6 months with a third property.
Lorraine · 24 September 2026
★★★★★ 5/5
TrustpilotWell done.
They got the job done and were easy to deal with.
John · 10 September 2026
Agent replied · 24 September 2026
We're so glad we could help and make things easy for you. We appreciate your kind words!
Regards,
Your Move
★★★★★ 1/5
Trustpilotissue ref: IS19937259 - Poor service for a extemely sensitive problem
I live and rent at Basingstoke. I have been very distressed by the service provided by right move. All the room heaters in my apartment are non functional and i raised this issue one and half months back in fixflo, but still maintenance team has not fixed the issue. They are so irresponsible to the situatuon that they have now stopped responding to me. It is very painful and stressful for my family to live without heaters in this winter and then pay full rent of the apartment. Its a severe health hazarad but no one of them is concerned. Because of them i am living in extreme cold even after paying full rent. I demand a quick fix plus a compensation for what i have been going through.. I can share details of all conversation happened between me and your move (showing agent incompetency and delays caused by them at their end) and i have all proofs.
Abhishek · 25 November 2025
★★★★★ 5/5
TrustpilotThe staff are so knowledgeable and…
The staff are so knowledgeable and really know what they are doing. Always friendly and try their hardest to get the right result!!
Fraser · 12 June 2026
Agent replied · 23 June 2026
Hi Fraser,
Thank you for the lovely 5 star review!
YMDumfries 🙂
★★★★★ 5/5
GoogleSold my property in kitts green with them last month, brilliant job from start to finish. always picked up the phone and gave an update whenever asked, big thanks to zack and joe who really helped move things along at the end when the solicitors were being difficult.
T · 17 November 2025
Agent replied · 17 April 2026
Thanks it was our absolute pleasure. We wish you and the family the very best for the future. Don’t be a stranger. Always here if you need us.
Zack and the team
★★★★★ 5/5
TrustpilotPERFECTION
All the staff were so happy a d helpful. We had a vast number of people looking round and they were 100% reliable with keeping us informed. I will strongly recommend them to anyone selling or buying a property.
JANE · 24 September 2026
★★★★★ 5/5
TrustpilotCommunication second to non
Communication second to non, compared to other estate agents these guys go above and beyond, can never complain about anything they do
Trevor · 8 June 2026
Agent replied · 23 June 2026
Thank you so much for your kind words and 5-star review. We're delighted to hear that you've been happy with our communication and service. Keeping our clients informed and supported throughout their journey is something we take great pride in, so it's wonderful to know this has made a positive difference to your experience. We really appreciate your recommendation and look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotGood service
They keep you informed and advise with every appointment booked. I felt happy with all the help that Sarah from your move has given us.
Moira · 14 May 2026
Agent replied · 27 May 2026
We're so glad to hear you felt happy with our assistance and communication throughout the process. Thank you for your kind words.
Regards,
Your Move
★★★★★ 5/5
TrustpilotHave used Your Move before
Have used Your Move before, it gave me the confidence that I will get a great service, personal and individual attention. Strongly recommend them.
Mr · 14 May 2026
Agent replied · 27 May 2026
We are so glad to hear we provided great service and personal attention. Thank you for your strong recommendation!
Regards,
Your Move
★★★★★ 1/5
Trustpilot223 Beacon Road
223 Beacon Road, avoid vendors at all costs.
Mitchell · 2 September 2026
Agent replied · 24 September 2026
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase.
The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision.
While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly.
Regards,
Your Move
★★★★★ 5/5
TrustpilotVery professional experience
Very professional experience from the initial visit to the house sale. No real pressure. Excellent communication and explanations during the process. Highly recommend.
Gareth · 20 May 2026
Agent replied · 27 May 2026
We are so pleased you had a professional experience from start to finish. We truly appreciate your high recommendation!
Regards,
Your Move
★★★★★ 5/5
TrustpilotHelpful estate agents
Helpful estate agents, always attentive and available for a call. Helped us communicate with the seller easily and took care of much of the admin.
Sam · 5 May 2026
Agent replied · 27 May 2026
We're so glad we could assist you with your property journey. Thank you for your kind words!
Regards,
Your Move
★★★★★ 5/5
GoogleI had an excellent experience with this estate agent from start to finish. They were genuinely caring, professional, and always went the extra mile to make the process as smooth as possible. Communication was clear and consistent, and I always felt informed and supported throughout.
R · 17 November 2025
Agent replied · 17 April 2026
Far too kind. Ty Hank you from all of us for the review. Wishing you all the very best for the future.
★★★★★ 5/5
GoogleWe couldn’t recommend Your Move highly enough! From start to finish, they went above and beyond to sell our home, always advocating for us, keeping us in the loop, and securing the best possible price. After dealing with difficult estate agents - who made the process stressful, working with Your Move was a complete breath of fresh air!
What really set them apart was how professionally and calmly they handled every challenge, especially when dealing with difficult agents on the other side. Nothing was ever too much trouble, and their honest, friendly approach made the whole process feel so much smoother.
Beyond being amazing at what they do, they genuinely became like family to us. It’s rare to find someone who truly cares, and we’re so thankful we found them. Safe to say, they won’t be getting rid of us anytime soon… we’ll definitely be popping in for coffee!
If you’re looking for an estate agent who goes the extra mile and truly has your back, go with Your Move. You won’t regret it!
Renee · 11 October 2025
★★★★★ 5/5
GoogleWhat a fantastic team, thank you so much Zakk, Jo and Todd. They are professional and know the job inside out. Right from the first contact I made with them, they have been responsive and always kept me up to date with the Sale of my property. What I liked the most was they were down to earth and went out if their way to help taking good care of us. Thank you so much.
Date of experience: 26 November 2022
Review 3 years ago
A great bunch of guys here. James gave us excellent service professional and attentive at all times. Peter also was the same. Thanks guys for all your help.
** · 11 October 2023
★★★★★ 5/5
TrustpilotWe are 4 students finding a house to…
We are 4 students finding a house to rent for second year. Our estate agent Layla was really helpful and made the process really easy.
Sienna · 10 December 2025
★★★★★ 5/5
TrustpilotMarket and regulatory advice
Recent valuation, market and regulatory advice has been very appreciated. Top knowledge and extremely helpful. Highly recommend
Thomas · 13 June 2026
Agent replied · 23 June 2026
Hi Thomas,
Thank you very much for the 5 star review! It is greatly appreciated.
YMDumfries 🙂
★★★★★ 5/5
TrustpilotTop team many thanks
Help me my mortgage advice and then buy my house, great team and easy to deal with.
Campbell · 12 June 2026
Agent replied · 23 June 2026
Hi Campbell,
Thank you for taking the time to leave the 5 star review. It has been a pleasure assisting you.
YMDumfries 🙂
★★★★★ 2/5
TrustpilotReally disappointing landlord service…
Really disappointing landlord service from Brighton branch. They never respond to queries even if you chase them. It’s like they just can’t be bothered. Avoid.
Lily’s · 14 March 2026
Agent replied · 20 March 2026
Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience, as this is certainly not the level of service we aim to provide.
We’ve been unable to locate your details on our system or any recent correspondence linked to this review. If you could please contact us directly at brighton@your-move.co.uk with your details, we would really appreciate the opportunity to look into this further and assist you.
★★★★★ 5/5
TrustpilotGreat service
Great service, very friendly and helpful and handled everything from start to finish
Christopher · 12 June 2026
Agent replied · 23 June 2026
Hi Christopher,
Thank you for taking the time for leaving the review!
YMDumfries 🙂
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. All the staff very very helpful.
RickyU · 12 June 2026
Agent replied · 23 June 2026
Hi Ricky,
Thank you for the lovely 5 star review!
YMDumfries 🙂
★★★★★ 5/5
Trustpilotthe agent was very friendly and kept us…
the agent was very friendly and kept us informed throughout. All staff have been extremely helpful.
Cath · 14 May 2026
Agent replied · 27 May 2026
We are so pleased to hear that our team provided such friendly and informative service throughout your experience.
Regards,
Your Move
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
