Trusted Agent profile · Birmingham

Your Move Murray Rogers, Stechford reviews in Birmingham

4.4

★★★★★ Great

288 reviews across 2 platforms

165 Station Road, Stechford, Birmingham, B33 8BA, B33 8BA

Your Move's office in Birmingham, at 165 Station Road, is rated 4.4 out of 5 across 288 reviews on two platforms, including 124 Google reviews rated 4.6.

Google logo

4.6 / 5

124

Reviews on Google

This office

Trustpilot logo

164

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

The most important thing to me was that…I could trust them..

The most important thing to me was that I could trust them to have my interest as their number 1 priority. Rory was straightforward from the start and gave me good advice and realistic expectations with regards to the valuation of my house. Bhavik was so supportive and kept me fully up to date with what was happening with my house at all times. What a team. They have been great and it was evident throughout that they have high standards of customer care.

Lorraine · 8 June 2026

Agent replied · 23 June 2026

It is so kind of you to take the time to leave us this review. It has been an absolute pleasure dealing with you from the start. I do hope your new life in Worcestershire will be very happy! Rory

5/5

Trustpilot

Moving House Stress

Your Move are a good company to deal with. As a tenant I had some issues and stresses. Moving out of one house into another was monumentally stressful but Susan Black was amazing, professional but also friendly and supportive while maintaining an objective stance as the go-between (tenant and landlord) in any scenario that occurred, Thank you for your diplomacy and efficiency

Agnes · 9 September 2026

Agent replied · 24 September 2026

We are so pleased to hear that our team provided such excellent support during your move. We understand that moving can be a challenging time, and we are glad that our colleague's professionalism, friendliness, and diplomacy made a positive difference for you. We appreciate your kind words. Regards, Your Move

5/5

Trustpilot

Excellent service

From the valuation to the property being sold the staff were all extremely helpful. We had quite a few problems throughout and they did everything that they could to support both myself and our buyer. It was touch and go whether our sale went through in time but Kirsty was so helpful doing everything she could, even persuading our developer to let us have access to our property early. We would 100% recommend.

Mandy · 17 May 2026

Agent replied · 27 May 2026

We are so glad to hear our team provided exceptional support throughout your property sale, especially with the challenges you faced. It's wonderful to know we could help secure early access to your new home. Thank you for your strong recommendation! Regards, Your Move

5/5

Trustpilot

First impressions make a difference

First impressions make a difference. From walking through the office door on the back of reading reviews I was impressed by the friendly, professional greeting. Everything was explained clearly and concisely, great communication. The whole process from valuation, marketing and viewing was slick and well informed which all contributed to a quick sale at the market value. One very happy client

Dave · 19 May 2026

Agent replied · 27 May 2026

We are delighted to hear about your positive experience with our team! It is wonderful that our clear communication and professional approach led to a quick and successful sale. Thank you for your kind words. Regards, Your Move

5/5

Google

Outstanding Service from Start to Finish! I recently worked with Murray Rogers, and I honestly couldn’t have asked for a better estate agent. From the very first meeting, Zack impressed me with his professionalism, local market knowledge, and genuine enthusiasm for helping clients. He took the time to really understand what I was looking for and kept me informed every step of the way. What stood out most was the honesty and attention to detail. They provided clear, realistic advice and always made me feel like a priority. Communication was excellent, every call and email was answered promptly, and they went above and beyond to make sure the entire process was smooth and stress-free. Whether you’re buying, selling, or renting, I can’t recommend Murray Rogers highly enough. The dedication, expertise, and personable approach make the team true standout in the property world. I wouldn’t hesitate to use there services again in the future!

Aishah · 17 November 2025

Agent replied · 17 April 2026

Thank you I am glad that we lived up to your expectations.It is always our aim to make our customers our priority. Without people like you we would be nothing. If we can be of anymore assistance or help in the future just let us know. The door is always open for you. Zack

1/5

Trustpilot

Horrible service on multiple occasions…

Horrible service on multiple occasions back to back. They schedule appointments foe viewing and do not turn up. When you call them, the person on the line says they are not from the lettings dept and therefore your call falls on deaf ears. They falsely claim they have left voice mails. They deliberately misspell email addresses and say they have sent appointment cancellation emails. To clairify, these emails are sent 15 minutes before the appointment. The so called representative said the property has been removed from the market. If that is the case, then why waste our time with appointments. I strongly suspect this is click bait for properties not on their portfolio. Disgusting service from a fly by night quack estate agent.

Stanley · 4 September 2026

Agent replied · 24 September 2026

We are truly sorry to hear about the frustrating experience you have had with our services on multiple occasions. We are committed to improving our processes to prevent such occurrences in the future, to do so could you please let us know which branch this was with? Regards, Your Move

5/5

Trustpilot

Put my mind at ease.

Susan came over today for a quick annual visit for our landlord, to take photos and check how everything is going at the property. Despite always being a bit nerve-wracking, the visit was great, Susan was very friendly and professional and put my mind at ease. Thanks!

Beth · 12 May 2026

Agent replied · 27 May 2026

We're so glad to hear your annual visit was a positive experience! We appreciate you sharing your kind words about our team member's professionalism and friendliness. Regards, Your Move

5/5

Trustpilot

Selling made easy

Being elderly and myself and my husband having to move for medical reasons we felt it would be a daunting experience. We didn’t need to worry. From start to finish we were talked through everything and kept up to date. Paul was very informative and came to us a few times as we were unable to visit office, also Angela kept us updated by phone. Smooth from start to finish. Thank you

Sheila · 16 June 2026

5/5

Google

A tremendous help from both Zack and Joseph in assisting me with the sale of my house. Both Zack and Joseph were very knowledgeable and extremely helpful with the stressful process of selling my house. Highly recommend for first time sellers who find the housing market daunting!! An absolute pleasure to deal with and look forward to using them in the future!!

Julian · 17 November 2025

Agent replied · 17 April 2026

Really nice of you to give us such a glowing review. It was great dealing with you. If we can be of anymore assistance in the future, just click call or come in as they say. Thanks again from Joe, Rosie, Denis and me.

5/5

Trustpilot

First time buyers experience

We recently bought our first home through this branch, and we couldn't be happier. As first-time buyers, the process felt quite stressful, especially dealing with conveyancers, but Sarah Nixon and the team here was a constant source of support and guidance.

Polina · 11 March 2026

Agent replied · 20 March 2026

Thank you so much Polina for your kind words, I am delighted that we were able to help you throughout the process and hope your birthday wasn't too stressful. Always lovely to hear from our buyer's and seller's after completion and I'm so pleased that you've settled into the area Sarah Nixon Branch Manager

5/5

Trustpilot

Enquired, Viewed, Reviewed & Moved..

Excellent service. The Agent went the extra mile to help me with my first Private Tenancy. Kept up to date and informed all the way through the process.

Customer · 17 June 2026

Agent replied · 27 May 2026

Thank you for taking the time to leave us a review, we really appreciate your kind words.

5/5

Trustpilot

Thanks to the team

Thanks to the team, especially Ben, for all their help with selling my house. Communication from everyone involved was clear and professional throughout the process. All viewings were arranged efficiently, making the sale much less stressful. The team were friendly, helpful, and a pleasure to deal with. I would happily recommend them to anyone looking to sell their property.

Samantha · 17 June 2026

5/5

Trustpilot

Thanks to Alison and the team

Thanks to Alison , Keeleyann and Ellie for selling my mothers property very quickly.Thanks for all your help advice and support you have given us. Your communication has been brilliant letting us know the progress of the sale.

Chris · 9 March 2026

Agent replied · 20 March 2026

Thankyou so much for the wonderful feedback , we love helping our customers.

5/5

Trustpilot

The wallsend team of Newcastle is…

The wallsend team of Newcastle is exceptional. Sarah, Jessica and Harry gave me excellent service and I'm gonna stick with them going forward. Kudos to excellent customer service 👍

Mr · 14 May 2026

Agent replied · 27 May 2026

We are so happy to hear about your excellent experience with our team! We truly appreciate your kind words and loyalty. Thank you for sharing your positive feedback. Regards, Your Move

5/5

Google

Highly recommend Zak and the team to sell and buy properties. Had my house up for sale for 6 months with no real movement, changed the estate agent to Murray Rogers and they got someone with a week or two Excellent customer relationship and comms were excellent

James · 11 December 2025

Agent replied · 10 January 2026

Thanks for the Review James. It was a pleasure. I wish you and the family all the very best for the future. Always here if you need us. Zack

5/5

Trustpilot

Everyone in the office handled our…

Everyone in the office handled our enquiries, viewings and follow up after buying with total professionalism. Special mention to Katrina, Denise, Meghan, Hazel and Alex.

DOROTHY · 23 May 2026

Agent replied · 27 May 2026

Thank you for your lovely review Dorothy.

5/5

Trustpilot

Extremely happy with Your Move…

Extremely happy with Your Move throughout the process. We were pleasantly surprised with the number of viewings and how quickly they came after the house went on the market. We received an offer within a week of the house going up for sale. The staff have been very professional, courteous and have kept us up to date throughout the process. I have no hesitation in recommending them.

Tracey · 19 June 2026

Agent replied · 23 June 2026

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were extremely happy with the service you received and that your property attracted strong interest so quickly, resulting in an offer within the first week. Our team takes great pride in providing a professional, courteous service and keeping our clients informed throughout every stage of the process, so it’s fantastic to know this made a positive difference to your experience. Thank you for choosing Your Move. We wish you all the very best for the future and are always here if you need any assistance.

1/5

Trustpilot

I had contacted them about renting a…

I had contacted them about renting a house. Two days before moving in, they rejected my application based on a misrepresentation of a material fact. They wanted to retain my holding deposit, but they returned it after I threatened to sue them. They are a waste of time and poor services too.

Eric · 9 September 2026

Agent replied · 24 September 2026

We sincerely regret that your application experience was unsatisfactory. We would like to review this situation, which branch was this with? Regards, Your Move

5/5

Trustpilot

YOURMOVE

What can say brilliant service by James and the team members. Friendly approachable. Definitely recommended by me ......

SH · 14 May 2026

Agent replied · 27 May 2026

We are so glad you had a brilliant experience with our team! Your recommendation means a lot to us. Regards, Your Move

5/5

Trustpilot

Professional and Understanding

Sam was professional and patient and forgiving throughout. It was a long process which she handled effortlessly and we are very grateful to her.

Keith · 5 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your experience. We're happy to hear that the process was handled effortlessly. Thank you for your feedback. Regards, Your Move

5/5

Google

They’re are no words to describe how amazing both Zack and Joe are. We purchased and also sold a house with them and they are by far the best estate agents around. Having a really bad experience with other estate agents we now wouldn’t use anyone else apart from Murray Roger’s. Zack, we will forever be in debt to you, going above and beyond your job description, the speed in which you got both houses through, you’re the master in the estate agents world. Thankyou.

Fay · 11 December 2025

Agent replied · 10 January 2026

Thanks for the review. You were both absolute stars to deal with. I hope you enjoy the new house. Let me take a look at the work you have done one day if that’s ok. All the best Zack Joe, Denis and Rosie

5/5

Google

Thank you zak and the Team at Murray Rogers. I highly recommend using this Estate Agent. From start to finish zak was professional, approachable, and always went the extra mile to make the whole process smooth and stress-free for me. His Communication was excellent He kept me updated every step of the way and was always quick to respond to any questions. I appreciate all your hard work and thank you for your support. What a fantastic Team you have behind you aswell.

Zakia · 11 December 2025

Agent replied · 10 January 2026

Zakhia you are more than welcome. So please that we got the price other agents told you was not possible to get. Shows you and I know best. Always here if you need me. All the best for the future you deserve it.

5/5

Trustpilot

A fantastic service from the Your Move…

A fantastic service from the Your Move team. Everyone was friendly, helpful, and always willing to answer my questions. They communicated clearly throughout and went above and beyond to ensure everything progressed smoothly. Thank you for making the process so easy. Highly recommended!

Veena · 10 September 2026

Agent replied · 24 September 2026

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our clear communication and dedication made the process easy for you. We truly appreciate your recommendation! Regards, Your Move

5/5

Trustpilot

The manager & staff were amazing

The manager & staff were amazing, nothing was too much trouble for them. I mentioned I was disappointed with the photographs taken for a previous property I had sold and manager, Steve, came out with a drone & took the splendid photos himself

CustomerJennie · 3 September 2026

Agent replied · 24 September 2026

We are so happy to hear about your positive experience with us, especially regarding the extra effort with the property photographs. It's wonderful to know that our team's dedication to assisting with viewings, even in your absence, made a difference. We truly appreciate your kind words and are delighted we could achieve a great result for you. Regards, Your Move

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Your Move's Google reviews

Questions about Your Move Murray Rogers, Stechford

How many reviews does Your Move Murray Rogers, Stechford have?

Your Move's Birmingham office has 288 reviews across two platforms: 124 on Google, 164 on Trustpilot (across the whole business).

What is Your Move Murray Rogers, Stechford's rating?

Your Move Murray Rogers, Stechford is rated 4.4 out of 5 across all 288 reviews, and 4.6 out of 5 on Google from 124 reviews.

Where is Your Move's Birmingham office?

Your Move Murray Rogers, Stechford, 165 Station Road, Stechford, Birmingham, B33 8BA, B33 8BA.

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