Trusted Agent profile

West Midlands Lettings Ltd (Sales & Lettings) reviews

4.4

★★★★★ Great

220 reviews across 1 platform

11 Brindley Place, Brunswick Square, Birmingham, B1 2LP, Birmingham B1 2LP

West Midlands Lettings Ltd (Sales & Lettings)'s Birmingham office at 11 Brindley Place is rated 4.4 out of 5 across 220 reviews on 1 platform. The 220 Trustpilot count is for the whole business. Checked 9 October 2026.

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220

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

They exceeded expectations

They exceeded expectations, we originally bought our townhouse via Jas at LV in the Jewellery quarter roughly 3 years ago and decided we wanted to use them to help us sell this. From valuation to completion they have been superb, not only did we manage to get a lot more than what we expected but they also made the process hassle free, we all know processes and procedures can sometimes slow down the sales process but in this case lv went the extra mile in getting all the paperwork which was needed from the site freeholder in order to complete quicker. Great job, well done. Thank you,

David · 19 January 2018

5/5

Trustpilot

Very professional and very efficient

I would like to say thank you to LV Property. I moved estate agents a few months back and i believe this was a fantastic decision to let LV manage my property. I can now do my day to day job without any worry at all.

Paul · 23 December 2016

Agent replied · 22 October 2024

So happy to hear that LV helped in more ways than letting your property! :)

5/5

Trustpilot

Very professional experience and great…

Very professional experience and great customer service. The team at LV really made the whole experience as stress free as possible. Will definately reccomend and use again in the future. Thank you.

Jason · 28 August 2021

Agent replied · 22 October 2024

Hi Jason,We look forward to working with you again very soon!All The Best,Aimee

5/5

Trustpilot

LV property is the real deal I can bet…

LV property is the real deal I can bet it with you, you will definitely get what you paid for. Thank you for always coming through for my family.

Sarah · 10 July 2024

5/5

Trustpilot

I and a landlord and was introduced to…

I and a landlord and was introduced to LV Properties around 18 months ago. I have been extremely impressed by not only their professionalism but their passion and drive to ensure they complete their task swiftly and to the best of their ability. I wouldn't hesitate to recommend LV Property as a letting agent. I am so pleased I was given their contact details and seriously wouldn't use anyone else.

Jackie · 21 February 2019

5/5

Trustpilot

Great communication

Great communication & very quick and easy process in getting the property I really wanted!No complaints here xx

Klaudia · 20 December 2024

5/5

Trustpilot

Amazing business with great people

Amazing business with a great team, they are available to answer your questions, assist you and help you all the way.

Chukwudi · 15 October 2022

Agent replied · 22 October 2024

Dear Chukwudi,Thank you for the kind feedback, we appreciate you taking the time to leave us this review, and I'm thrilled to hear that you were so happy with our service.We look forward to working with you in the future.Best wishes,Customer Care Team

5/5

Trustpilot

FANTASTIC SERVICE!!

Thank you for all your help guys, I would highly recommend using this agent when it comes to selling your city centre apartment! They sold my apartment in the Mailbox with 5 days and above the asking price!

Maria · 28 January 2016

Agent replied · 22 October 2024

Hi Maria, Thank you for your recommendation in using our service and we are very happy to hear you was satisfied with our service we provided.

5/5

Trustpilot

Rhianna

Rhianna, who showed us around, was super cooperative and nice. She patiently answered all our questions and gave us lots of details about the place.

Karla · 9 July 2024

5/5

Trustpilot

Jas and his team are lovely and…

Jas and his team are lovely and helpful. Thank you

Jasmine · 1 September 2021

5/5

Trustpilot

Best Estate Agent in town...

We bought our property through this estate agent - I am really impressed with the whole experience. We worked closely with Harry & Lee - they are very friendly and professional at the same time. Always trying to help us and we got responses immediately. We are looking forward to work with them again - i wish all estate agent can provide same friendly service as they do.

Jenny · 24 August 2017

5/5

Trustpilot

Superb agency

Superb agency, the staff are great, informative, professional and super friendly!

Alfie · 13 December 2024

5/5

Trustpilot

Exceptional exsperience

I have had an exceptional exsperience selling my property with this company. I couldn't of asked for a better customer service. Thank you to all the team for pushing this sale.

James · 22 December 2016

Agent replied · 22 October 2024

Thank you Mr Ford! It was a pleasure assisting with the sale of your property

5/5

Trustpilot

It's been an absolute pleasure doing…

It's been an absolute pleasure doing business with L.V property. Very pleasant, professional and honest from management to the receptionist.

Believer · 28 August 2021

Agent replied · 22 October 2024

Thank you so much for your feedback, we have loved hearing about yur experience!

5/5

Trustpilot

Excellent service

We received amazing help and advice from LV Property. We would highly recommend using their services.

Raj · 28 August 2021

Agent replied · 22 October 2024

Hi Raj,We really appreciate you taking the time out to leave us a review, thank you!All The Best,Ella - Customer Care Team

2/5

Trustpilot

Poor letting agent service

Attentive on sales,but as a letting agent service is lackadaisical. Slow to respond to questions and statements provided are not detailed. Would not recommend their service.

Pat · 17 September 2016

Agent replied · 22 October 2024

Hi Pat, thank you for your kind words regarding sales.Disappointing to hear your review regarding lettings, our accounts system has being a minor issues for us recently, but we now have a new system set in place to ensure this no longer happens.We are also very disappointed to receive a 2 star review from yourself and at the lack of mention of us finding you a new tenant with no void period, achieving the same rent as previously.

1/5

Trustpilot

Avoid this company!

Did not have a good experience with this company. Would not recommend.

Sam · 22 February 2022

Agent replied · 22 October 2024

Thank you for your review, we are sorry to hear that your didn't have a good experience. Can you please email management@lvproperty.co.uk with more information so that I can try and help resolvle this issue. Thank you,Ella - Customer Care Team

5/5

Trustpilot

Very professional easy to work with…

Very professional easy to work with communication was excellent understood everything thank you .

Manny · 27 August 2021

Agent replied · 22 October 2024

Hi Manny,Thank you for your review, we have loved hearing your feedback!All The Best,Customer Care Team

1/5

Trustpilot

Terrible company connected to lover…

Terrible company connected to lover your postcode, liars and thieves

Andrew · 22 August 2024

5/5

Trustpilot

Estate agent of the year!

Thank you so much to LV and the management team for making my move so easy and efficient, especially around this time of year!

B · 22 December 2016

Agent replied · 22 October 2024

Mr Key, thank you! Glad we finally got there with the move! Happy to help.

5/5

Trustpilot

Tailored personal service like no other!

LV Property are the best I have dealt with in Birmingham. Very friendly and reliable from start to finish (including follow up) highly reccomended!

Purdy · 24 August 2016

Agent replied · 22 October 2024

Thank you for your kind review.

5/5

Trustpilot

My experience at LV property went great!

My experience at LV property went so well, I really am thankful for all the work sophie and Aimee have put into getting me a smooth completion and kept the communication up the whole way through the process, I would really recommend them in the future.

Taylor · 14 June 2021

5/5

Trustpilot

Very quick, thorough and easy

Ellie has done a great job with my property, the tenants were found very quickly and she's made everything very easy for me.

A.D · 20 December 2016

Agent replied · 22 October 2024

Thank you Adam, very kind of you, glad the process has being so quick and easy for you!

5/5

Trustpilot

Good job Harry and thank you so much…

Good job Harry and thank you so much ~~~👍👍👍

Meipo · 3 March 2022

Agent replied · 22 October 2024

Thank you so much for your positive feedback and for taking the time to post this review.Best wishes,Ella - Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about West Midlands Lettings Ltd (Sales & Lettings)

How many reviews does West Midlands Lettings Ltd (Sales & Lettings) have?

West Midlands Lettings Ltd (Sales & Lettings)'s Birmingham office has 220 reviews across 1 platform: 220 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is West Midlands Lettings Ltd (Sales & Lettings)'s rating?

West Midlands Lettings Ltd (Sales & Lettings) is rated 4.4 out of 5 across all 220 reviews, checked 9 October 2026.

Where is West Midlands Lettings Ltd (Sales & Lettings)'s Birmingham office?

West Midlands Lettings Ltd (Sales & Lettings), 11 Brindley Place, Brunswick Square, Birmingham, B1 2LP, Birmingham B1 2LP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.