Rice Chamberlains Estate Agents reviews

★★★★★ 1/5

Google

Shoddy advert, incomplete spec,poor photography and little care. Call in was equally frustrating as they categorically mislead, ie, there is a dishwasher when there evidently is not, or come clean about issues with flat. They struggle with …

Jungle · 17 April 2025

★★★★★ 5/5

Google

Very happy to recommend Rice Chamberlains Moseley team who were simply excellent from start to finish. Ash's local knowledge and experience was invaluable in deciding how best to market, resulting in an abundance of competitive offers. Molly's tenacity in liaising with the buyer, lenders, solicitors etc. also greatly appreciated. Thanks both for all your help.

Don · 11 August 2024

★★★★★ 1/5

Google

Excellent service. They do two things which are especially good in customer service: they listen to the customer and the service they give is consistent across the team. Update October 2021: the contract says they will email a statement each month but one month I have had to ask for it. I have also had to ask for detail on the statement of works that have been done and costs. this is a very basic thing which spoils an otherwise good experience. Further update: I complained after a member of staff rang me up on a number claiming to be from a football club and they apologised. Hence the drop in stars.PositiveProfessionalism

John · 10 December 2022

★★★★★ 5/5

Facebook

Ashley, Sarah and the team are fantastic. Couldn't recommend enough. They made a tricky transaction and a long few months run very smoothly. I was impressed by their level of communication and knowledge with regards to the more challenging parts of selling a house. Much appreciated. Thanks All!

James · 30 November 2019

★★★★★ 5/5

Google

A family built independent company built up under the eye of James and a great team at the Moseley office, rather than a disinterested over-busy chain nearby. I purchased 212 thro RC 7 years ago, leased it out through them for 3 and now sold 4 years later. Excellent price achieved in a hot sellers market with a negotiated commission. Actually sold house whilst out of the country and after signing my initial paperwork instructions, all else was via phone and email which suited me.

DANIEL · 10 November 2022

★★★★★ 5/5

Google

Ash and the Team @ Rice Chamberlain - are fantastic - if you are looking for an estate agents in the Moseley area - then you wont go wrong with these guys. My purchase was a long journey - but they kept me informed every step of the way. Making sure that I was always updated with any developments They were so positive at times when I really felt like this was never going to happen Good work guys and thank you - I love the new home !

Deb · 10 November 2022

★★★★★ 5/5

Google

The whole team at Rice Chamberlains in Moseley have been brilliant throughout the sale of our house. Ashley and Sarah explained the process and costs before taking photos and a video to help market the property. The software they used to give a 3D tour of the house was amazing and its a shame other agents don’t do this as it gives a very good impression of the property. The viewings were conducted in a professional manner by Chad, Ashley and Sarah and the prompt, detailed feedback of potential purchasers was especially welcome. We were then able to make an informed decision as to which purchaser was the best to proceed with. The friendly team were always on hand to answer any queries. They all had up to date knowledge of where we were in the process so you never felt you had to wait for a specific person to respond to a query. As the link between buyer and seller’s solicitors Rice Chamberlains do an excellent job of keeping everyone informed of progress. Molly had a knack of getting the information when we struggled. In summary we would thoroughly recommend the Moseley branch of Rice Chamberlains for a professional, friendly and efficient service.

Carolyn · 10 November 2022

★★★★★ 5/5

Google

A fantastic experience from beginning to end! Rice Chamberlains guided us through our sale and purchase and just made the whole thing so much less stressful than it might have been. The lovely team members at Rice Chamberlains were always friendly, reassuring and very professional, giving good advice all the way through. Every single member of the team - at both the Moseley and Bournville offices - was always quick and responsive with our many queries. Our moving process was fairly protracted (through no fault of Rice Chamberlains), but the guidance we received helped us stay calm and stay on track. We were initially hesitant to put our house on the market, because we knew it would take a long time to find a suitable new home. Rice Chamberlains prepared all our sales details, took photos and created the 3D tour even before we'd decided to put the house on the market, so we could act quickly when we were ready. The final stages of the move were a bit frustrating and stressful, due to some difficulties between solicitors elsewhere in our chain. But the Rice Chamberlains team were brilliant at chasing things up and keeping it all moving. It was also an emotional move for us, leaving behind a house and a street that we loved, so it was great to have such kind and empathic people to support us. Estate agent fees can seem like a lot of money, but Rice Chamberlains more than earned their fee, they worked so hard for us. It was money really well spent. All in all, I simply can't recommend them highly enough - I wish I could give them six stars! Thank you!

Ian · 10 November 2022

★★★★★ 5/5

Facebook

Ash, Sarah and the team at Rice Chamberlains are excellent. They're super efficient, positive, proactive, and regularly communicate with you to make sure things are on track. From listing our property to completion of the sale only took 6 weeks! Excellent work. Thank you for all your help.

Steven · 22 January 2019

★★★★★ 5/5

Google

Sarah and Ash were instrumental in pushing my sale and purchase along (when no one else seemed able to) despite not being the estate agent responsible for my sale. They had contacts up and down the chain which helped with a particularly difficult and lengthy sale.

James · 11 November 2019

★★★★★ 5/5

Google

I would not hesitate what so ever in recommending Rice Chamberlains to anyone. Ashley and Sarah have both been nothing but helpful to me. They have both helped me in selling my property, it was a long and hard road but especially with the help from Ashley we got there in the end. I would always get constant updates from Ashley and his team, they have been chasing every day for me. I can't thank them enough, but thank you very much for all your hard efforts in getting this sale closed.

Mistry · 11 November 2017

★★★★★ 5/5

Facebook

good service and most importantly, good interaction with everyone at the office -- they channeled all of my requests promptly during our sell/buy negotiations and all ended well! very nice team to work with

Paolo · 3 April 2025

★★★★★ 5/5

Facebook

I would not hesitate what so ever in recommending Rice Chamberlains to anyone. Ashley and Sarah have both been nothing but helpful to me. They have both helped me in selling my property, it was a long and hard road but especially with the help from Ashley we got there in the end. I would always get constant updates from Ashley and his team, they have been chasing every day for me. I can't thank them enough, but thank you very much for all your hard efforts in getting this sale closed.

Sarju · 16 February 2017

★★★★★ 1/5

Facebook

My initial experience with Rice Chamberlains was very good and sorting out a place to live was very simple even though i was living in Spain at the time. Unfortunately since moving in (i rent) the level of service has been poor. I reported a faulty window that could not be closed in February 2016, it is finally going to be fixed in January 2017. During this time I had 5 different appointments of which 1 was unexpected, 1 never turned up and 2 nothing happened after them. That was several days holiday wasted waiting in due to the agents telling me they did not have a set of keys for a property they manage. I have also had higher heating bills due to having to heat the house constantly. They recently arranged for a new floor to be fitted in the bathroom. They turned up a few hours late, left rubbish in the house and the carpet they removed was just left in the front garden without any explanation of what was going to be done with it despite me having an email exchange just hours before explaining i would not be as annoyed if they communicated better. I would say if you are buying a house or renting a non managed place to live then you should be ok. I would suggest looking elsewhere if the place is managed by them or if i was a landlord looking to have my place managed. I am not sure what landlords pay for this service, but free would be too expensive in my opinion. Despite this, i would like to say there is a glimmer of hope for them with staff like Melissa who has been very helpful.

David · 14 December 2016

★★★★★ 5/5

Google

Could not recommend this team enough. We were looking for almost two years to try and find the right place and eventually bought one going through Rice Chamberlain’s. Molly and Ashley in particular were always very helpful and approachable and kept great communication throughout the process. This was our first house purchase and we felt very well guided and well looked after by both.

Alisha · 10 November 2023

★★★★★ 5/5

Facebook

I worked with Ashley and Sarah as a buyer, looking for a property in Moseley. I had numerous complications with other purchases and the sale of my city centre flat and so I dealt with them over a period of many months. Both Ashely and Sarah are very proactive, always took time to get a thorough understanding of my needs and were consistent in providing an excellent service, even though I was the purchaser as opposed to the vendor. They act with honesty and integrity as well as having a in depth knowledge of the local market and a great reputation and network in the area. I wouldn't hesitate to recommend them to my friends, and have already. When I sell this property (which I hope is a long way off!) I would only use Rice Chamberlains to market it.

Faith · 9 November 2016

★★★★★ 5/5

Facebook

Excellent service from Sarah and Louise at Kings Norton branch! Kept us informed all the way with the conveyancing and were very helpful and attentive to detail! Much appreciated!!

Lesley · 19 May 2025

★★★★★ 5/5

Google

Genuinely friendly and helpful service from start to finish. We sold our property thanks to Ash and the team. Much more proactive than agents we have used before and helped clear delays in the conveyancing process. They know the Moseley market well too!

Harry · 11 November 2019

★★★★★ 5/5

Facebook

We recently sold our house through the Bournville office. James and the team were excellent. They got our house onto the market and sold very quickly. Their great communication throughout really helped to make the process as smooth as possible. Thoroughly recommend.

Laura · 4 December 2019

★★★★★ 5/5

Facebook

Genuinely friendly and helpful service from start to finish. We sold our property thanks to Ash and the team. Much more proactive than agents we have used before and helped clear delays in the conveyancing process. They know the Moseley market well too!

Harry · 20 March 2019

★★★★★ 5/5

Google

I've used Rice Chamberlains twice, one to buy a property and one to sell a property. Both times I experienced excellent service and friendly staff. I felt in safe hands. One transaction was a little more challenging than the other, but staff tried hard to resolve those challenges and both transactions went through smoothly in the end. Would highly recommend.

Luke · 15 December 2023

★★★★★ 5/5

Google

The whole team at Rice Chamberlain exceeded our expectations throughout the entire process. We could not have asked for better support! …

Sam · 17 July 2025

★★★★★ 5/5

Google

We purchased a property through Rice Chamberlains and the service we received from the Moseley branch was excellent. In particular, Ashley Lowe went out of his way to keep the move on track even when the sale got complicated and difficult.

Amy · 11 November 2019

★★★★★ 5/5

Google

Thank you to the team at Rice Chamberlain, They were wonderful! They were patient, helpful, friendly, informative and kind. Through the whole process we could not fault them and their level of detail made the viewings process easy. They also helped to keep the momentum of the sale going which I feel helped us to complete in a timely fashion.

Phillip · 10 November 2023