5/5
Georgia was amazing at her work very efficient and knowledgeable of her work

Trusted Agent profile · Birmingham · West Midlands
Verified
★★★★★
762 reviews across 1 platform
189 Dawlish Road, Birmingham, West Midlands, B29 7AW
Part of Purple Frog Property, see every office.
Purple Frog Property's office in Birmingham, West Midlands, at 189 Dawlish Road, is rated 4.4 out of 5 across 762 reviews on 1 platform, including 762 Google reviews rated 4.4.
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Purple Frog specialise in the letting, management, sale and development of student property in Birmingham, Nottingham and Bristol. The company's founders were students when they set up the company and they strive to ensure they provide the best possible service to landlords and tenants.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
Georgia was amazing at her work very efficient and knowledgeable of her work
5/5
Georgia was very helpful and gave a great viewing for purple frog properties.
5/5
They have good houses and Rachel was so helpful in answering the queries that we had
5/5
Looking for a home in the United Kingdom isn’t a stroll in the park, but really appreciate the assistance and service I got from Purple Frog, and particularly one member of team Abder he made the process seamless and easy their properties are new, beautiful and sound. I recommend them always.
Thanks for your review Uma. Glad we were able to help! Patrick
5/5
We were provided a tour by Ellie, she answered all of our questions well and we were provided with full tours of both properties.
5/5
Gift was so helpful and answered all of our questions and was lovely .
5/5
Lloyd was a great help during my house viewing and I greatly appreciate how authentic he was.
5/5
very friendly staff, janade was especially helpful. we were greeted at the store front by him and he answered all our questions with great detail and was very welcoming. he knew a lot about the properties and his extensive knowledge and helpful advice allowed us to start our process in renting under this company. he’s helped us along the way and is definitely a hard working individual. my group would all agree he’s a great impression and representation of the company!
5/5
Gift was really nice to us and she shown the houses very detailed.
5/5
Just want to thank Leah Wyre for her excellent service today , I had a few enquires about my daughter’s accommodation, and Leah was so helpful , she was very quick on dealing with the situation and kept me informed. Great service ,definitely recommended Thank you 😊 …
5/5
The viewing at florence buildings went smoothly Shout out to Georga
5/5
Gift was very helpful and nice, had a great house viewing experience!
5/5
Lovely experience with Purple Frog (Birmingham). The property manager Laura was particularly helpful with our viewings. She was very informative when we asked her questions about the property.
5/5
I had a lovely experience viewing properties with Charlie from purple frog this time round. I have been with purple frog for the last two years but this was the first time I can say I thoroughly enjoyed being taken around to see properties. Her patience and warmth really made the process very enjoyable and less stressful.
2/5
The most unfriendly letting agency in Birmingham.
Hi Vivek, I'm sorry to hear that you've not had a great experience. Please get in touch with me and I'll see if I can help, thanks Patrick (patrick@purplefrogproperty.com)
5/5
Charlie was Amazing! well explained and great customer service
5/5
Gift was extremely helpful and informative. The viewings were great and very straight forward.
5/5
I had a viewing and Racheal was very kind and helpful.
1/5
Currently living here and it’s one of the worse experience when it comes to living situation. Before you move in it’s all smile and giggles, all fake. After you move in, the company couldn’t care less about you nor your situation. -The company constantly had viewings in my house which isn’t a problem itself but what was a problem with as the staff letting themselves into my and other roommates rooms without knocking. Or even letting viewers into our rooms without telling them to knock. Once even attempted to do a viewing with one of us sleeping. -The wifi in our house is currently down due for whatever reason. They have not been helpful in the slightest. Tried calling the out of hours office for help only for one of the workers Nadine to tell either ignore our phone calls or lie that they’re having a training day saying that she’ll send over the important information that we needed to help our situation.. (Mind you her background was loud with people talking and laughing) -The bathroom when I first moved in was disgusting with previous tenants’ hairs on the bathroom floor. Wasn’t until a few months later they finally decided to hire a cleaner. -One of the contractors who came to “fix” something in the house used one of my roommates hard hats and misplaced in the sink. so much more issues. Honestly if I could move out and get my money back I would but to move out would require me to pay them £50 again to swap tenancies. Do yourself a favour and find somewhere else to stay in
5/5
Leah was great at helping me with the steps of switching over my rent to fall in line with my student finance. She assisted me in office on Sunday and continued to do so via email on Monday. Quick and helpful responses, thanks for all of your help !
5/5
Everything is good the way of talking Anna is nice and excellent
5/5
Gift was very nice, informative, and answered all the questions I had.
5/5
Lloyd was extremely helpful and was able to slot us in last minute. Very approachable and friendly and made us feel comfortable. Would recommend him again!
5/5
Charlie is amazing! Very kind and thoughtful!
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