Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotINSTAGRAM SHADOW BANNED MY ACCOUNT FOR TEO MONTHS NOW COMPLETELY ILLEGALY!
I’m having the worst experience ever because of the lack of communication you have within your team. I’ve been SHADOW BANNED for almost two months now!! You are doing this ILLEGALLY and none of my previous feedback is been heard and I never received a reply from you even all my reviews.I found your sense of community lacking from the original meaning that it has because you don’t really care about your community. You are banning my profile without having the chance for my works and content, all of this illegally and not specified in Terms and Conditions.I don’t like financing a ghost utopic community that doesn’t consider myself as part of his own community too.Is just a shame and I’m concerned.I want to close both my accounts I have with you, Facebook, Instagram, WhatsApp.I found both TikTok and Twitter a better and more inclusive place where I could’ve speak with a customer service and where I received a resolution too.You don’t listen, you don’t involve people of being part of your community, because you trick them! You trick your own users penalising them and without providing any kind of assistance in any issue they may find.I didn’t receive this treatment from any other social media, but if you don’t care about your community it will not be important deleting all my accounts from your platforms! NO COMMENT.
Carolina · 10 March 2022
★★★★★ 1/5
TrustpilotPlaying wsop had full house lost to…
Playing wsop had full house lost to straight flush had three of kind lost to player with same cards higher kicker can see this happen occasionally but not all the time funny when I play poker usually best hole cards win but here 75% of hands won by worst hole cards
Samuel · 1 July 2024
★★★★★ 2/5
TrustpilotWhy Can’t I Share Instagram Posts to My Story?!
I have my account on instagram since 2014 and now suddenly it won't let me publish my own posts in my stories. Neither mine nor anyone else's. What's going on?? Nobody is answering my emails. Very, awful service!
Sandra · 30 January 2021
★★★★★ 1/5
TrustpilotIs not what I want
I like to share my pictures, as Photograph, without any obligations or without any comment just so. And then I want the feedback of my group/followers,.. I want to do the same, see professional photos and comment on them... Just for inspiration... For sure I want also the opportunity to delete photos. If you google my name, then the old photos from me are on google.. I want to delete them... And I don't want to see Ads... Instagram just sucks...
Rudi · 4 March 2022
★★★★★ 1/5
TrustpilotI signed up for my first account simply...
I signed up for my first account simply as a marketing tool for a new business i am opening, created account, went to login and my IP address was already blocked. Decided to use a VPN instead, a little inconvenient but no big deal, I was immediately locked out of the account. Now they want me to prove the account is mine with a tax return, utility bill etc in order to unlock an account I haven't managed to login into once. Very poor, not user/customer friendly, they probably don't care, I will be looking elsewhere.
Blacklodge · 26 February 2022
★★★★★ 1/5
TrustpilotAbsolute joke
Absolute joke. My engagement has dropped to a ridiculously low level the last few months which has dramatically effected my business and my job, I've sent numerous reports asking for a response and haven't had 1. Since last week I haven't been able to post pictures or videos on my feed or story but yet haven't had any warning of violations or going against rules or guidelines and haven't been able to get in contact with them for assistance or reason for this. Absolutely disgusted
Rory · 21 February 2022
★★★★★ 1/5
TrustpilotThis is like an horror movie there is a…
This is like an horror movie there is a lot of people that are saying they were hacked I was hacked too,all my personal info and my photos people you are not safe here there will take your photos and do whatever they like there is not safe nothing your personal photos and videos are not safe,when I tried to get my account they told me that I was not the person to that account is really dangerous.
M · 21 May 2022
★★★★★ 1/5
TrustpilotDésactivation d'un compte d'entreprise sans raison disponible
C'est de n'importe quoi j'ai créé un compte pour mon entreprise et j'ai jamais publié quelques choses. Je n'ai qu'une vidéo pour ma société alors que Instagram ont désactivé mon compte disons qu'il ne respecte pas les règles de ce j'ai publié.Aucune explication de quoi s'agit-il ni rien du tout.Pas possible de réactiver mon compte Null et c'est du n'importe quoi
Reserva · 27 November 2023
★★★★★ 1/5
TrustpilotControls everything through censorship
Recent events in Palestine has shown how much bias there is on this platform and how much it censors and controls what’s viewed by its users, what gets shared and what your page is filled with, a method used to push certain ideology and incite hatred, spread of misinformation is also widespread to make a group of people seem as victims.
LAy · 26 November 2023
★★★★★ 1/5
TrustpilotWorst out of THE WORST
Worst experience ever with so-called customer service. My friend's account got hacked and we all trying to get in touch with customer service regarding that issue and no one even trying to look into this situation. Looks like the more followers you've got they personally selling info and sending that for hackers. Oh well, nothing comes for free, but if you DO something do that till the very end in professional manner. Personally i wish this whole platform just dies and somebody think of better / safer platform to use with REAL customer service and real problem solving professionals.
D · 2 February 2022
★★★★★ 1/5
TrustpilotSimply the worst organisation I've ever…
Simply the worst organisation I've ever come across. Disabled business account for no valid reason, after jumping through countless automated forms and emails, no response after weeks. It was an important business channel but they took it away. With absolutely zero lines of communication they don't give a damn about small businesses. They believe they're too big to warrant needing customer care, well I recommend everyone to leave instagram! Even facebook has a business support chat facility and they're much bigger than instagram. By using instagram you're fuelling an ethos of terrible customer service. DO NOT USE!
Chris · 1 February 2022
★★★★★ 1/5
TrustpilotInstagram is full of hate and lies and …
Instagram is full of hate and lies and they cannot be trusted
Don · 17 December 2023
★★★★★ 1/5
TrustpilotScrew this app
Qoq I'm amazed that instagram does nothing about hate comments. I'm part of the LGBTQ community and I've seen a lot of threats amd harmful comments that I report, and when I report them ot says " ot doesn't go against their guide" like that is absolutely bullcrap. But when I say " lofeguode should of m tossed something at her" my comment gets removed.
Alice · 11 August 2023
★★★★★ 5/5
TrustpilotInstagram has been a great addition to…
Instagram has been a great addition to my life. As a personal trainer it is vital to show other how they can life a healthy life. Instagram enables me to showcase that.
Murat · 21 January 2022
★★★★★ 1/5
TrustpilotMy account has been hacked cortierm…
My account has been hacked cortierm over 30 hours now.I’ve contacted insta support completed video selfie verification and advised il be contacted within one working day. I haven’t heard nothing back and the hacker is still using my account and has complete access. They changed my email password and contact number I’m locked out. I can’t unlock my account or retrieve. I have further contact mark z, Adam Mosseri, Mike Krieger & Kevin Systrom to raise that my account has been hacked and haven’t heard back. There’s no way to contact Instagram directly apart from the form which they say respond within one day but haven’t. I have sent sos messages through friends advising of hacker as hacker has dm and placed a new post on the account about bitcoin which wasn’t me. I really need help. Managed to speak with someone from oculust who just apologised but couldn’t offer any assistance nor solutions or point me in the right direction. Tried contacting meta and even applied for a job but stating my account was hacked. My account is cortierm please help
Cortier · 19 January 2022
★★★★★ 1/5
TrustpilotMeta`s Instascam still randomly pulling…
Meta`s Instascam still randomly pulling totally innocuous content of mine. I`ll be back next week if this tyrannical unaccountable behaviour of theirs continues. Shame, because some really nice folk & content on there....apart from being approached by the odd scammer & dutty Only Fans & other porn chick desperados, who seem to have lost their knickers.
Jack · 7 March 2024
★★★★★ 1/5
TrustpilotUp your ass Instagram
Instagram is full of it🤬🖕🖕🖕😎
Baldemar · 5 May 2024
★★★★★ 1/5
TrustpilotI recommend black businesses find a…
I recommend black businesses find a different forum, platform asap. Without divulging too much, it died t have our best interest at heart and sone things going on very dangerous for us. Find a safe space and somewhere you can authentically be you with retribution or hidden sanctions/abuse/humiliation.Trust me, I promise 🙏🏾
Rebecca · 23 May 2024
★★★★★ 1/5
TrustpilotZuckerberg is an A-hole
Yet another one Zuckerberg got his hands on, and now the bans have started for no reason, say the wrong word that some snowflake Californian with blue hair doesn’t like and you’re out 🤣, he did me a favour with Facebook and he’s doing me a favour with this. Hopefully will get to a point in the future where social media is consigned to history
BLACK · 4 August 2023
★★★★★ 1/5
TrustpilotI randomly got logged out my account 4…
I randomly got logged out my account 4 days ago and cant log back in as it keeps asking for a two factor code so i go on my app for the code and instagram is gone............So i cant get a code to login, messaged Instagram support who requested a photo of my face with a code written on the paper...firstly thats a little creepy and is that even legal or morally right as 13+ can use this app? secondly how is this a security messure? all someone has to do is get a photo of you and photoshop a code onto a paper and send it and boom its you......Anyways i ended up doing this, they asked for another photo which then they sent me a code which you cant even enter anywhere....now their sending me more emails asking for photos mean while anyone could be sending or posting anything on my account.....absoulte useless support.Hate when companies remove all support options and only allow you to submit a request through the app and hey even if you do that dont worry they'll just send you useless crap until you give up.
Nick · 4 January 2022
★★★★★ 1/5
TrustpilotMeta not just supports a genoside…
Meta not just supports a genoside against Ukrainians. They take a part in all possible discriminations. Russians can text us any rude and disgusting messages they want but when we answer them, Meta put the restrictions on our accounts. How does it call? Nazism
Татьяна · 5 October 2024
★★★★★ 1/5
TrustpilotRun by little girls who allow horrible…
Run by little girls who allow horrible content but don’t allow you to comment .are you nazis ? What right do you have to Stop me commenting on some fat meat head threatening a woman ..I’ll keep posting my alpha response to your crap content you little fairies ..Americans are so useless this is an example
ROBERT · 29 February 2024
★★★★★ 1/5
TrustpilotAlmost 9 years of work gone
Almost 9 years of work gone. 730k, gone. Disabled for no reason, no support, now years of work and everything, hours and hours everyday for years, all for nothing. My own fault for trusting them. This is the 10th time the page has been wrongfully disabled. Each time it would be wrongfully disabled by the AI and then it would take days to MONTHS to get it back. Now if I get the page back again, i'm just going to keep getting disabled anyway, because the AI they put in place to police everything SUCKS and disables just about anyone now for anything. Too bad. Beware if you download this app, the very same fate is awaiting you, also.
Hailey · 24 December 2021
★★★★★ 1/5
TrustpilotInstagram don’t help anyone
I had a user for many years on Instagram, one day my account just got disabled without any email/explanation. I filled out the forms to restore an account and also replied to those automated emails with everything that was asked for me like sending pictures with verification codes. Having the audacity to disable an account without sending a written explanation and also not replying to the forms I sent with the verification photos is just utterly disrespectful towards their users. I have lost all of the photos I had on the platform that I trusted to keep them and I am not interested to open a new account and start adding all of my friends again. Everyone should know that one day their accounts can be just taken away without any explanation and without any real support they can contact.
Aida · 24 December 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
