Trusted Agent profile · Birmingham
★★★★★
1,833 reviews across 2 platforms
140 Gravelly Hill North, Birminham, B23 6BA, Birmingham, B23 6BA
Purple Estates's office in Birmingham, at 140 Gravelly Hill North, is rated 1.5 out of 5 across 1,833 reviews on two platforms, including 9 Google reviews rated 5.0.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
TrustpilotFree Palestine
It seems to be focused on those willing to pay for followers, pay for likes, and willing to pay to see their content at the top of the feed. Either way I don't have any plans to post. If I could give a 0 I would! Instagram is silencing people who support Palestine. Ps give Shaunking's account back now!!!!
1/5
TrustpilotThe most stupid website with a lot of…
The most stupid website with a lot of intentional bugs just to be forced to install the app. The app is also not enough developed (for example you can't select the comments/ texts. Instagram is for the people who don't know what to do with their time...
1/5
TrustpilotI dont know what's wrong with instagram…
I dont know what's wrong with instagram ! I'm literally done with instagram now !! Especially the customer support is getting worse and worse day by day ! Idk why they disable you for no reason !! I've been disabled 2 times and this is the second time ! It's been 2 months ! My account was disabled on 8th of October , and I'm writing this on 14th of December!! They show least interest towards their customers ! Least intrest ! Or better to say no intrest at all ! My account was an art related account , contemporary art account , and it was very much important as it was linked with so many sites ! Since it has been disabled , I'm facing a hell lot of serious trouble in my personal and professional life !! I've lost 4 business opportunities ! I'm not getting any mail ! Everything is ruined !! Just because of some lame notice ! Which says your account has been disabled ! I've filled several forms for reactivation , but I've got only single response , and when on responding back ! It's been days I've got nothing back in response ! F it instagram ! I feel to say , never trust instagram ! Never !! My career is damned ! F instagram ! F everything ! Today's 14 th of December , and if i don't get my instagram account back before 25th of December ! It'll be the worse of it ! Thankyou.
1/5
TrustpilotCan't search by hashtag
Can't search by hashtag. When I enter a hastag and want to search for posts, it still only shows me featured content. Instagram is therefore useless. I want to look at the hastag that I will look for!! not only what you recommend!! I will remove my account, this app is worse and worse
5/5
TrustpilotTheir work is great, customer service amazing!
305_Detailing did a great job on my BMW x1 they came in last minute because I needed a detail for my car to begin the week a they came through and did an amazing job! They are great!
1/5
TrustpilotZero customer support, incredibly frustrating app
I've been locked out of my account for more than three weeks with 'couldn't refresh feed'. It just gives a white screen and there's zero customer support, and I have tried all suggested remedies (from other sources, Instagram doesn't offer any) but to no avail. I see from reviews on Google Play that this is a very common occurrence to which Instagram is simply failing to respond or correct. Lack of individual customer support renders it useless when there is a bug like this.
1/5
TrustpilotIf i could rate Instagram on a scale i would rather eat a Jean jacket because they don’t even deserve.000001% of a star
If i could rate Instagram on a scale that was actually fair and gave us the option to rate with the amount of stars this app deserves I’d say -10000. Instagram literally ruined my life. I woke up one morning and an account that I’ve used to POST PICTURES OF MYSELF and PROMOTE MY BUSINESS since 2014 was deactivated for “pretending to be someone else” …. I’ve had this account for almost 8 years. THEY DELETED IT IN AUGUST and I’ve submitted over 100 support requests and heard NOTHING back. This app does not care about small business and definitely doesn’t care about its regular consumers. It’s ridiculous how much we (consumers) did to make this platform as huge as it is only to get slapped in the face by the apps lack of support and care for the people who really make it what it is. Instagram caused me to lose 100% of my network which is spent 8 years building, all of my memories & photos, important DM’s and so much in sales. I genuinely hate this app and i hate that this EXACT same problem has happened to many many other people unjustly. I’ve submitted copies of my ID, copies of me holding my Id, copies of me holding a piece of paper with a security pin, emails of me begging …. I’ve tried EVERYTHING and they DONT HAVE THE DECENCY TO RESPOND. if you are a business owner CREATE YOUR OWN SITE DO NOT USE INSTAGRAM TO PROMOTE YOUR BUSINESS…. It’s here today but can be gone the next and if your page gets taken down Instagram “support” will do NOTHING TO HELP YOU. extremely disheartening and depressing dealing with this platform and their malpractice. Will not be excited about this platform ever again because it’s clear they do not give a single care about consumers well being …. They’ve ignored emails of me detailing the impact their actions have had on my ability to pay my bills for months. They don’t care that Instagram was my #1 marketing and networking tool….. they don’t even have the decency to help and it’s been almost 4 months. This company is using you for your data and that’s it,,,, you’re literally working for them not the other way around.
1/5
TrustpilotInstagram is basically a porn site now
Instagram is basically a porn site now. Everywhere I go they show me pictures of girls who are desperately trying to get attention by wearing almost no clothes.I have never shown any interest in this content, yet it follows me around everywhere I go on Instagram. I want to visit the Explore page to find popular content related to what I've shown an interest in, but instead I get half naked desperate women begging for attention.
1/5
TrustpilotProblem with having two accounts at the same time
Connected a second account for business. It was then impossible to find out how to delete it from my choices... The problem is that there is no 'cross' (delete) button next to the accounts that are used on the app like you have on Gmail for example, making it quite tricky to find out how to delete it. I then find from independent sources that I just need to log off from the other account, which I do. But I still keep getting notifications from businesses non-stop. It's extremely irritating. You can deactivate notification in the settings, sure, but then it's gonna do that for all the other persons using the account for work and they will miss important stuff. I did not have any other choice than to simply delete the app to get rid of it, leaving my personal account behind. So far, the experience with Instagram is so-so. I have also had a notification problem in the past but this one was really a pain. Hopefully, with all the money made from ads, they'll be able to get a few (or new?) app developers on it.
1/5
TrustpilotComplete rubbish app!!!
Complete rubbish app!!!Account was wrongly suspended over clearing out followers. They admitted they were wrong and tried to get me to log into my account. Couldn’t do that either as I found out I was hacked and they disabled my account alltogether. Have tried emaiing and contacting instagram support but no response or urgency whatsoever.will be requesting it to be deleted!!!
1/5
TrustpilotThe worse app ever
The worse app ever. Supports misogyny and child S/A, don’t use, all those other sites that give Instagram like 5 stars is paid and is not telling the truth. It’s a filthy app and site and it pits everyone against each other and represses freedom of speech. I highly recommend tiktok as they let you have freedom of speech. Facebook is worse than Instagram.
1/5
TrustpilotZuckerberg is breaking the law…
Zuckerberg is breaking the law sensoring freedom of speech . I have screenshots of every single post they have flagged as going against community standards when it is very clear the bias for the corrupt left is in full force . I plan on reaching out to my local government and suing this POS pedo.
1/5
TrustpilotMy account disabled without any reason
My Instagram account had 36k followers, and Instagram disabled it by mistake without any reason. Because of this, it was my worst experience with Instagram. My account was disabled on 21 May 2026
1/5
TrustpilotBe active but not "too" active is…
Be active but not "too" active is apparently how commenting on posts works on Instagram. On a lazy Sunday afternoon I was spending more time than usual on Instagram, making comments, when Instagram suddenly put a stop on my commenting for three days with no explanation. There was a "Tell us" button but it led nowhere. After some research I read that they do this with suspected spam. Did someone not like a comment and report it? I certainly didn't write anything that broke any rules, as far as I know. Anyway, what was meant to be a photo-sharing platform is now a place of fake photos, wannabe influencers, and people with a political agenda promoting their views. Sure, there's good stuff there but it's basically just a mini-Facebook these days. I'll take my time and attention to someplace that appreciates it. :-) I deleted my account.
1/5
TrustpilotSick and tired of been logged out my…
Sick and tired of been logged out my account even with correct password. No customer service
1/5
TrustpilotWhat customer service?
I would call the customer service ass if there was customer service. How is a multi-billion dollar company gonna tell me straight to my face that my call will not be answered, and that I should use the help-centre instead? Do they think we're stupid enough not to have first checked there before calling? My issue isn't on there and that's obviously why I'm calling. And I had sent in a bunch of stuff from their so-called 'help-centre' and received no response at all. If they're gonna restrict their 'customer service' to an in-app built facility then at least be good at it. Extremely disappointing to say the least.
1/5
TrustpilotApp made for the superficial
Instagram could have been a place for eventful pictures to share pictures with friends and relatives, FB without the nonsense and drama. Well no, they have only conjured up the second coming of useless celebrity, excessive photoshop usage and unrealistic standards. You don’t need talent to be recognised, just look a certain way. (even if you don’t!) The app is completely filled with copy cats, wasting hours a day photoshopping their nose out of existence and over-sharing on an app with horrendous privacy concerns. I thank Instagram everyday for restricting my account and eventually deleting after I sent multiple forms to reinstate it. 5/6 years of memories lost due to incompetence, I now see it is probably worth it though as this app is the embodiment of brain damage. Not to sound like a boomer but this app has ruined a generation.
1/5
TrustpilotInstagram Has A Big Issue To Solve
Go to Google Play and see the Facebook rating 2.3 stars lol, Instagram is gonna go down soon. In fact this social media giants will no longer be useful anymore.Most people who are active on social media are just lazy and desperate people. Mostly many of them just are lonely and feel like social media the only place to find love or partner, nonsense.Another issue is there's no Instagram Help Centre where I could reach them out for problems am having. There's no means for recovery account. Pathetic!! Very saddening to say the least. Plus people who work for Mark Zuckerberg are just plain slaves. Watch the documentary for yourself!
1/5
TrustpilotI don't know my phone number
I don't know my phone number, so now I can't access my account anymore, and the support is terrible.
1/5
TrustpilotModerntion not worka dn privcy is ntow…
Moderntion not worka dn privcy is ntow ork all the time nto works goo sevvice qulty its too low andinstagram dont protect own users of privcy moderntion sirvce not work
1/5
TrustpilotAnother woeful Zuckerberg product
Another woeful, woke, biassed controlling Zuckerberg product manufactured to only make money and to control his leftist agengas.
1/5
TrustpilotHorrible
Horrible. NO customer service. Good luck if you have any issues resetting your password- the only option is hack recovery which may not even work- according to their AI "customer service" response. WHAT A JOKE!
1/5
TrustpilotThey are deceiving people by taking…
They are deceiving people by taking advance payments and then blocking us, providing no service whatsoever. They are complete scammers.
1/5
TrustpilotCome on Instagram help me out
My Instagram has been hacked, the hacker changed all details in account so i can't reset password, but if tried to talk to Instagram and the option send you back and forth to same place, I need to talk to someone, a real person at Instagram, Instagram you a joke, my account is being used to hack more people and I can't get any help. 0 stars
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