Purple Estates Birmingham reviews

★★★★★ 1/5

Trustpilot

Racist Company

Our Brand is Verified on all the platforms : TikTok , Twitter , Facebook etc but it doesn't meet the criteria for verification on instagram , says who ? some employers who live on the other continent. After we dig in the problem we seen numerous others non english speakers reporting that the only criteria they don't meet is the Etnic criteria . But we see those who work for instagram having their profile verified and also their friends and relatives , corruption at all levels .

Clara · 18 June 2022

★★★★★ 1/5

Trustpilot

No customer support nor any security

My account was hacked 2 weeks ago. nour_huda_awadIt had professional photos of my glass art. I had an email from Instagram that my email and phone number have been changed. I wrote at least 15 emails and at least 10 selfie videos which could not be verified. I had no response to any of my emails. I sent identical photos of myself and work which has copyright. Every time I try to restor my account they send the security code to the hackers. Unbelievable!!!!!In reality I have been talking to machines. Instagram was good when I page was up and I had 1200 followers. Once it has been hacked I found them most unhelpful. A company that big do not have customer support?

Nour · 17 June 2022

★★★★★ 1/5

Trustpilot

Instagram is getting worse by the day

Instagram is getting worse by the day. The algorythm is so f-up. Im only seeing sponsored posts and posts of people I don’t follow.. I just don’t get it. I follow people because I want to see their posts, that’s it. Don’t bombard me with ads and other account suggestions if I don’t even see the posts of the people I follow. It’s also getting hard getting harder for your own posts to be seen by your followers so the engagement keeps getting lower. I think im done lol. Onto tiktok

Lisa · 12 June 2022

★★★★★ 1/5

Trustpilot

Hacked but who cares!

4 days ago my account “Dancing Goat Cold Brew” was hacked. The hackers are bombarding my customers with crypto scam messages. I’ve tried all the obvious ways to get it back including sending “video selfies” alas to no avail. Every day I get another message from Instagram security claiming they can’t verify my face even though there are numerous images and videos of me on the account. There is no direct contact, not even a messaging service and the only contact that’s advertised on the web is a US No. that nobody answers! What an absolute shambles!

Lee · 2 June 2022

★★★★★ 1/5

Trustpilot

Instagram is atrocious

Instagram is atrocious ! No help whatsoever for getting my account appealed ! Instagram has not sent me an email explaining why my account has been suspended !! Calling customer support is even worse !! Nobody answers the stupid phone !! I hope Instagram gets 2 billion bad reviews !Censusing people just because they support humanity.What a joke.

Sonkojileng · 17 March 2024

★★★★★ 1/5

Trustpilot

No Support whatsoever

You cannot contact any human at meta. There is no email address, no phone number, no chat, nothing.If you have issues with ads, instagram or facebook, you are screwed.I will not spend a dime for ads anymore. If they think, providing customer service is optional, they are sorely mistaken.Ironically, this review is sent to info(at)instagram.com. Nobody is looking at those emails!! 😂

Lemme · 22 December 2023

★★★★★ 1/5

Trustpilot

Broken account - no way to contact them

I tried to create a company account for my business and during the verification stage when I entered the email code it just kept saying error and now I cannot sign in/the username says it's taken. There is no way of contacting them either and the help site is absolute garbage. You'd think such a large company would have either email or chat support but nope.

Erik · 17 September 2023

★★★★★ 3/5

Trustpilot

Can get scammed easily but you can avoid it.

Instagram does encourage scams but also it is quite interesting. My experience on Instagram was very good, never been scammed and all you just have to do is post your stories, reels and do lives. Do not follow or enter competitions about winning something.

Naledi · 13 November 2024

★★★★★ 1/5

Trustpilot

SO UPSET

It's actually astonishing & disrespectful that Instagram is unable to provide better assistance, especially in regard to accounts being hacked. I would hope that such a highly-esteemed application would provide the means to their consumers to ensure a safe, beneficial platform to post. However, with recent issues, Instagram has proven to not care about its consumers, as they freely let hackers take over other people's accounts. It is unfair and rude to the people who have worked extremely hard on their accounts, yet Instagram continues to prove that they do not care. I even submitted a video of myself to prove it was my account, but they declined it. How does it make sense that a video of myself is not good enough to prove the photos of myself on my Instagram page? Clearly, your Support Team does not care about it's customers, nor will anyone provide the extra help to make people's lives easier and smoother.

Gaby · 24 May 2022

★★★★★ 1/5

Trustpilot

Don’t want to use Instagram but signed…

Don’t want to use Instagram but signed up to see friends post. Right after I submitted all the requested information I was emailed that account was “permanently disabled “ and that I could not ask for a review. No explanation whatsoever and no way to contact anyone. Apparently you can post sexual content, conspiracy theories, extreme views but you can’t open an account as a regular person. Maybe I need Nazi in my title to get accepted.

Happy · 22 May 2025

★★★★★ 1/5

Trustpilot

Instagram: No Customer Service & Fake Reviews

For a company with such a large user base it's incredible that Instagram does not provide a functional customer service department. If you have a problem with your Instagram account there is no way to contact them, once you've signed up (and if you have a business account - once they taken your money) you're on your own. So if your account gets hacked, or if they decide to disable your account without cause or explanation, there is nothing you can do about.Instagram/Facebook/Meta/Zucker-F#$5@r is obviously aware of just how abysmal their customer service is because if you look at the reviews on their FaceBook page you will quickly see that the only positive reviews come from scammers trying to promote irrelevant trading platforms... every review actually of Instagram is negative.Just another big greedy corporate company that does not really care in the slightest about it's customers, only that it has a sufficient quantity of customers to make an obscene profit.If you use either Facebook or Instagram ensure that all your important contacts and info are backed up as there's no guarantee that you'l have access to them tomorrow.

Naaaaa · 22 April 2022

★★★★★ 1/5

Trustpilot

The Death of Instagram

"Be not afraid of greatness. Some are born great, some achieve greatness, and others have greatness thrust upon them." so wrote the balding perfumed ruff model William Shakespeare, but alas these blustery words were not intended for the dead eyed Mark Zuckerberg, nor anyone that creates albeit legal, voyeuristic masturbatory digital snooping tools. Though hardly great, Mr.Zuckerberg and his lesser competitors have given us the likes of TikTok, MySpace and Facebook the latter spawning the slightly more idiotic Instagram. As a target audience garden variety moron myself, I took to Instagram like a Floridian does to NASCAR. So many "friends" I made from Trucknutz69 to DonaldTrump4prezudent; finally I was a part of a community, such that it is. However, the rot was about to set in.Having never felt the need for such security measures as double authentication, a pencil outline of my penis or a drop blood from which a match could be made to verify myself to the robots at Meta, I sat back in my superior manner and never worried once about male enhancement pill salesmen or bitcoin hucksters wanting to commandeer my Instagram feed. However, just like Mr.Zuckerberg's mother commenting on her son's terrific sense of humour, I couldn't have been more wrong. Upon returning from my miserable job as a modern day gong farmer, I sat down, very much the broken man, to see how my pal Kanye West was doing, here I discovered that my Instagram feed had been expropriated by one of the aforementioned bitcoin barrow boys. No more The Rock, no more RepublicansforJesus, no more vulcanized Brazilian 19 year olds asking for a few reals to finish med school in Brasília...I was well and truly hacked. So, what solution did Instagram have for me? Instagram, the company worth 100 billion dollars- they said, and I'll paraphrase Lou Costello here: "I dunno!". As minutes turned into hours more and more of my followers were being drawn into this evil bitcoin scheme. And then it started, actual real people I know began to call- not Mr. The Rock nor any Brazilian med students/bikini models, but honest decent people I actually know, some of whom use Instagram for their business. Could I stop this avalanche? Well, ask anyone who this has happened to and you'll know my answer.The solution: take some of that money and hire a customer service team (like the Brazilian "fitness" model most likely employs) and have them standing by to field the myriad issues involving lowlife hackers usurping your innocent user's Instagram feeds. Apologize to countless users that you've allowed to dangle from a rope of your own creation and then comb out the eggs and nits of the hacker from your own greasy head. "Meta" is a person or thing that is more than usual or that goes above and beyond- well I'd settle for less, not less in the Instagram sense, but less in the "just do something in a reliable manner" sense....Instagram- you're as terrible at helping your users as you are brilliant at bringing American simpletons to international attention.

Hambone · 20 April 2022

★★★★★ 3/5

Trustpilot

great for pictures but terrible for videos

It is great for watching pictures.But terrible for video-stories. The sound in news feed is on automatically which is annoying . I turn it off and and after it it’s not possible to watch stories because they also don’t have sound and it’s not possible to turn it on from the story, there is no button, I need to go back to feed, to find a video, turn sound on and go back to watch stories.Why is it so terrible? Guys, look at YouTube how great they play videos without sound before you click yourself.

Elena · 11 April 2022

★★★★★ 1/5

Trustpilot

CLOSE MY ACCOUNT

My account has been compromised. Never really used it but I can't get on it to delete it. Multiple emails to support unanswered. Seems they wrongly close legitimate accounts but can't manage to close down the ones that should be. Does anyone actually look at their emails?

LadyStarshine86 · 4 March 2026

★★★★★ 1/5

Trustpilot

Being spied by social media giant Marc Zuckberg.

Have you ever wondered what does Facebook, Instagram, WhatsApp do with your data each time you open their application, log in to their Web services?Based in their rules and regulations, none of these services should ever trace your location, nor your IP address. In reality, this is way different and whatever you do, whichever place you log in, using whatever IP address, Marc Zuckberg’s social media is illegally spying on you and collects all data without your permission.A while ago Europe voted strict rules when it comes to GDPR and data protection of it’s citizens. Unfortunately, our data is being stored, used for their purpose without us knowing that. I myself, always use VPN services when it comes to social media or simple browsing on the net and because of that, Marc’s team not only marked my account as suspicious but also deleted it without even checking with me first.What I found even worse then the need to collect where I am every time I used their services, is first they ask your phone number to confirm it is you and after you do that they simply block/remove your account and in order to reopen that you are requested for even more personal details, see their response to my complaint about blocking my account. Below is their response, basically asking you to take a picture of yourself, including your handwriting and your hand needs to be visible. The picture needs to be well visible etc. What does Marc do with that, of course they store that and use that for resale to third parties for advertising purposes. So basically if you use face recognition feature Marc Zuckerberg gets that if you follow their requests and uses it in order to resale that for bigger income.Bedankt dat je contact met ons hebt opgenomen. Voordat we je kunnen helpen, moet je bevestigen dat jij de eigenaar bent van dit account.Reageer op deze e-mail met een foto van jezelf waarop je een handgeschreven kopie vasthoudt van de onderstaande code.XXXXXDe foto die je stuurt:- Moet de bovenstaande code bevatten, geschreven op een vel wit papier, gevolgd door je volledige naam en je gebruikersnaam- Moet zowel je hand met het vel papier als je hele gezicht bevatten- Moet goed belicht, en niet te klein, donker of wazig zijn- Moet worden bijgevoegd als een JPEG-bestandZelfs als dit account geen foto’s van jou bevat of wordt gebruikt om iets of iemand anders te vertegenwoordigen, kunnen we niet helpen totdat we een foto hebben ontvangen die voldoet aan deze vereisten.Met vriendelijke groet,Het team van InstagramAre you still sure you wish to use social media accounts, property of Marc Zuckberg’s?Please spread the word throughout your network and make people aware about the privacy invasion of Marc Zuckberg NOBODY SHOULD INVADE OUR PRIVACY WITHOUT OUR CONSENT.

Joanna · 6 March 2022

★★★★★ 1/5

Trustpilot

I am extremely disappointed with Instagram

I am extremely disappointed with Instagram. My account was suddenly suspended even though I had not used it for about 3 months. Before that, I only shared productivity tips and nothing harmful or suspicious.

James · 8 June 2026

★★★★★ 1/5

Trustpilot

Instagram keeps banning me

Instagram keeps banning me. I don't even post anything, or comment. Not ever. All I do is occasionally view content from guitarists and artists. I open up insta maybe once or twice a week.Instagram is filled with porn and p*dophilia content, yet nothing happens to these accounts.

Chris · 31 August 2024

★★★★★ 5/5

Trustpilot

Steve at Kigali Coffee, Notts

Steve at Kigali Coffee, 2 Stoney St, Notts NG1 1LG Today my husband and I met with Steve at Kigali Coffee, Nottingham. To say Steve is very knowledgeable about coffee; from bean to ground, is only the half of it.This week I treated my husband to a Wilfa Coffee Grinder and thought it would be a very good idea to see if somebody in the `business` could assist in best how to use the equipment. The grinder was not purchased from Kigali so I was absolutely over the moon when Steve offered to show us how it worked. He explained the workings with simplicity and went way beyond what the `Helpful Notes` in the grinder box explains.Whilst there he also explained the `washed` and `natural` bean difference; difference in grinds etcWe sat taking this all in, over two very tasty coffees. This meeting has saved us making a few `novice` mistakes no doubt, but more importantly opened up a coffee shop that we will visit now, when in Nottingham, knowing that the service is above and beyond. They care about how their coffee is prepared, tastes and presented.Thank you Steve / Kigali, amazing service.Wendy

Wendy · 4 March 2022

★★★★★ 1/5

Trustpilot

Crazy

Crazy, It's crazy! Instagram banned me for no reason, and now the harassment continues on Facebook. I've lost pages that have existed for over 10 years. I don't understand what I did wrong.

GX · 15 June 2026

★★★★★ 1/5

Trustpilot

I Instagram is really a bad platform…

I Instagram is really a bad platform you always see on peoples lives people Twerking in a provocative manner and really all you see is pornography and pictures of peoples stuff showing it and posting it all over the Instagram I think really Instagram is to do something about it but they probably won’t even accounts have been hacked last year so it is has mine but really I took care of it by you know I’m deleting the account I’ve been seeing a lot of stuff on Instagram that needs to be dealt needs to be in a taken care of but I know Instagram won’t do nothing about it but man I listen to my favor Instagram is really bad to people it really pushes out bad vibes disrespectful that’s all people don’t wanna live cussing especially to little ones that need to have manners of the cells and they post bad photos

Jodie · 17 February 2022

★★★★★ 1/5

Trustpilot

My account was hacked and there is…

My account was hacked and there is literally nothing you can do about it. They changed my email and phone number so I can get the autho codes. They are currently scamming my friends and family out of money and Instagram does absolutely nothing. There is no one to call, live chat, message NOTHING. They are too big of a company to leave users in this situation. Shame on them for not having active help help users get there accounts back. I understand hackers are not preventable, I don't understand how there is no way for them to at least close the account to stop them from taking advantage of its users.

Ebony · 26 January 2022

★★★★★ 1/5

Trustpilot

Hello, Metaverse scum bags,

Hello, Metaverse scum bags, This is an honest review for all those who use your services. 1. For a start if you use any of the metaverse services in any capacity whether it be through Facebook or Instagram, your data will be collected, stored, stolen, sorted and then sold to the highest bidder. 2. If you eventually feel that this is ok, then you will install one of the many services Meta provides and you will be presented with the worst possible customer service on the planet. Even a truck stop in the middle of nowhere could provide better service and they are normally run by crazy people. 3. If you can look past the horrific customer service then you are presented with another problem. This problem is that the community guidelines that are supposed to "keep you safe" are completely bogus and censor anything that doesn't appeal to mainstream libtards where getting offended is apparently a crime. This makes no sense in the long run anyway because Meta is run by the biggest crook out. 4. Mark Zuccaberg. I hope you, and all your shareholders die and burn in hell because you lot are worse than the mafia. You should all be punished for your crimes against humanity behind the scenes of your clever Meta front. If you consider using these Metaverse applications then I warn you to use them at your own risk.

Elijah · 26 January 2022

★★★★★ 1/5

Trustpilot

Rubbish

Rubbish! The old Instagram was an enjoyable experience. These days it's total garbage. Even my comments on cat videos will get deleted & then I get a 24 hour ban for absolutely no reason. Social media has well & truly had its day. I now have no social media accounts at all because they've all gone the same way...down the pan!

Hannah · 15 November 2023

★★★★★ 1/5

Trustpilot

THEY ARE STUPIDS

THEY ARE STUPIDS, STUPID PIGS, THEY BANNED ID FOR NO REASON, IT'S AN OLD ID BUT STILL THEY BANNED IT LIKE BITCHS.

Bots · 23 August 2026