Trusted Agent profile · Birmingham
★★★★★
1,440 reviews across 2 platforms
2 Katie Road, Birmingham, B29 6JG
Oakmans Estate Agents's office in Birmingham, at 2 Katie Road, is rated 4.3 out of 5 across 1,440 reviews on two platforms, including 1,262 Google reviews rated 4.3.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleAlex was amazing and helped us through the entire process.
We're thrilled to hear that Alex was amazing and assisted you throughout the entire process. If you ever need further assistance or have more questions in the future, please feel free to reach out. We're here to help!
5/5
GoogleOlivia was lovely!! So helpful and made the process easy
We're thrilled to hear that Olivia was lovely and made the process easy for you. Your positive feedback is greatly appreciated. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
5/5
GoogleEllie was amazing, got me exactly what i wanted. thanks Ellie.
Thank you for your feedback! We're so glad to hear that Ellie was able to provide you with exactly what you wanted. If you ever have more needs or questions in the future, don't hesitate to reach out. We appreciate your business, and thanks for mentioning Ellie!
5/5
GoogleLovely staff, all very helpful, Jai was very friendly and accommodating
We're delighted to hear about your positive experience with our helpful, quick, and efficient service. A top-tier tour guide like Conor makes a significant difference, and we're thrilled that you had a great experience. Your recommendation is highly valued, and we're here to assist you anytime. Thank you for choosing us!
5/5
GoogleExperience was amazing, would recommend to anyone looking for a house!
We're thrilled to hear that you had an amazing experience and would recommend our services. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. Your recommendation is greatly appreciated! 😊🏡👍 …
5/5
GoogleAlex and Ellie were very helpful and made the experience very enjoyable
We're delighted to hear that Alex and Ellie were very helpful and made your experience enjoyable. Your satisfaction is our goal, and we're here to assist you anytime. Thank you for choosing us!
5/5
GoogleVery friendly staff - Alice was so lovely and helpful. Very efficient
We're glad to hear that the staff, especially Alice, was very friendly, lovely, and helpful, providing you with an efficient experience. If you ever need more assistance or have any questions in the future, feel free to reach out. Thank you for your kind words!
5/5
GoogleEllie and James were so helpful and sweet!! Fast and efficient xx
We're delighted to hear that Ellie and James were so helpful, sweet, and provided a fast and efficient experience. If you have any more needs or questions in the future, don't hesitate to reach out. Thank you for your feedback!
5/5
GoogleHad a great time looking for our first home, Ellie was amazing!
How wonderful to hear! We're elated that Ellie made your experience of finding your first home a memorable journey. Your positive feedback is truly appreciated. Thank you for sharing!
5/5
GoogleJake is wonderful fella, helped us out no end!!
We're glad to hear that Jake has been a wonderful help! Your kind words mean a lot to us, and we're here to assist whenever you need us. If you have any more questions or require further assistance, don't hesitate to reach out.
5/5
GoogleAlex was really helpful and nice when looking at houses
We're glad to hear that Alex was really helpful and nice when assisting you in looking at houses! 😊 If you ever need more assistance or have any further feedback in the future, please don't hesitate to reach out. Have a fantastic day! 👍😊 …
5/5
GoogleGreat people. Very helpful. Jake was a wonderful estate agent.
We're pleased to hear that you found the team to be great and very helpful, with a special shoutout to Jake for being a wonderful estate agent. If you ever need more assistance or have any questions in the future, don't hesitate to reach out. Thank you for your feedback!
5/5
GoogleOlivia was lovely, whole process was really easy and smooth!
We're thrilled to hear that Olivia was lovely and that the entire process was easy and smooth! 😊 If you ever need more assistance or have any further feedback in the future, please don't hesitate to reach out. Have a fantastic day! 👍😊 …
5/5
GoogleEllie and Brad were so helpful and took us to all the houses we wanted to view so we could secure a 2nd year house
1/5
TrustpilotOakmans strikes again..
Oakmans strikes again... they've sent me an email "to let me know" that they will carry out a gas certificate renewal day after the email, without mentioning a timeframe nor to seek my consent stating that the gas engineer will have the keys and will enter in the property.Reading the email realised that the mighty estate agency don't have any clue about the laws or rights. As a tenant I have the right of quiet enjoyment and any non-urgent jobs should be consensual and planned in a timely manner. Obviously they didn't consider that it's in effect a trespassing action if they "just let me know" and don't seek any confirmation from my side
5/5
GoogleIt was amazing experience and Alex was really welcoming and helpful.
We're ecstatic that you had an amazing experience with us and that Alex's warm and helpful approach stood out. Thank you for sharing your thoughts!
5/5
GoogleHad a great experience! The team was very helpful, especially Ellie
We're thrilled to know you had a great experience with us and that Ellie's assistance made a positive impact. Thank you for your appreciation; it means a lot to the team!
5/5
GoogleSuch a great and easy process, made the search so much quicker and comfortable. Ellie was fab and answered all our questions
5/5
GoogleNiall was extremely helpful in giving us advice in house hunting! The staff is also really nice, brilliant service and welcoming atmosphere
5/5
GoogleVery smooth - Olivia was very helpful and kind
We're delighted to hear that your experience was very smooth and that Olivia was very helpful and kind! 😊 If you ever need more assistance or have any further feedback in the future, please don't hesitate to reach out. Thank you for choosing us! Have a wonderful day! 👍😊 …
5/5
GoogleJake was honestly amazing. Made the experience really easy
We're glad to hear that Jake was amazing and made the experience really easy for you! 😊 If you ever need more assistance or have any further feedback in the future, please don't hesitate to reach out. Thank you for choosing us! Have a fantastic day! 👍😊 …
5/5
Google⭐️⭐️⭐️⭐️⭐️ We have just sold our portfolio of investment properties through Oakmans. Due to family circumstances selling our properties was not a straightforward process. After a very friendly, understanding and informative consultation with Tom we decided Oakmans were for us. Tom assigned Laura the task of dealing with our property sales and we could not have been in better hands. She took a real proactive approach to ensuring everything went as smoothly as possible, nothing was too much trouble for her, she even took the time to visit sitting tenants out of working hours before going live with sales. When it came to valuations she excelled in her expertise of market trends, thoroughly researching her market and providing us with a clear demonstration of each of her valuations. Thanks to her finger being firmly on the pulse viewings and offers rolled in very quickly. Laura managed to market and sell the entire portfolio to individual investors in record time either on or above the asking price. Tom, Laura, Sian and the rest of the team at Oakmans kept us informed every step of the way and did so much behind the scenes to take the pressure of our family during what has been a very difficult time for us. I cannot praise Laura enough, her level of professionalism exceeds expectations and she was undoubtedly essential to the success of such a difficult and complex portfolio to sell. I am sure that Oakmans are justifiably proud of her. I have no hesitation in recommending the Oakmans team knowing that they go above and beyond to deliver a service that is second to none. Well done & thank you so much for making what seemed impossible become possible. Amazing!
Thank you for kind words!
1/5
TrustpilotIncredibly unprofessional service
Incredibly unprofessional service. Inappropriate staff who are not behaving in a professional manner towards customers. One agent who took us to view properties was fine, however the other was very very unprofessional, making strange comments about women and joking around. We put down a holding fee of £50 to secure our student property whilst the tenancy agreement was being sorted. We phone a week later as we had not received this agreement, and we were assured ours was the next to be sent. A week later and still nothing so we phone back again, only to be told the property has been let to someone else. Nobody phoned us to let us know, which itself is incredibly unprofessional, never mind the fact this was actually allowed to happen when we were the first ones to put down a holding fee. This estate agents is an absolute shambles full of egocentric men who think they can get away with murder. We are 3 young vulnerable women who now don’t have somewhere to live next year and have been taken advantage of. AVOID AT ALL COSTS I would rate 0 stars if I could
1/5
TrustpilotDon't rent with Oakmans
As a tenant renting a property, which is managed by Oakmans, I have to agree with the posts on here that narrate cases of complacency and unresponsiveness. As soon as Oakmans had signed me on as a tenant, their involvement reduced to the bare minimum, which is essentially extracting rent from me. Landlords/landladies are also being short-changed as Oakmans only relay messages between both parties, and do not send out staff members to look at/fix problems with the property highlighted by the tenant. Although I am not on Oakmans' payroll, the estate agency thought it appropriate to have me manage uploading pictures of the same problem several times, talk to the neighbours in trying to find a solution for fixing the rotting fences, come up with and execute a plan for actually fixing the fences, do the labour of fixing the fences without being paid, and then upload more pictures of the work we did without any help from Oakmans. Instead of saying 'thank you' at the end of all this, I was then told that I must pay the full rent for this month otherwise I would be chased.
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