Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJamie provided an excellent service photographing our home for a property listing on 29/09/25. He arrived on time, communicated clearly, and maintained a professional approach throughout.
Ryan · 28 October 2025
Agent replied · 27 December 2025
Thank you for the lovely feedback, we’re really glad to hear Jamie provided such a smooth and professional service during your photoshoot. He’ll be really pleased to know his communication and approach made a positive impact. We appreciate you taking the time to share this.
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Oakmans Estate Agents whilst securing my 4th year university house! Special thanks to Jake, who went above and beyond to find the perfect house for us. The whole team made the entire process really easy stress-free. I highly recommend Oakmans, and would definitely use their services again in the future!
Katie · 5 December 2023
★★★★★ 5/5
TrustpilotThe whole team were great and very…
The whole team were great and very patient with awkward situations that delayed the process. Would like to especially Trina and Bliss for being amazing through the sale
Lowri · 19 March 2025
★★★★★ 5/5
GoogleJamie came to take some photos today and was efficient and attentive. We have a dog bed in the living room and before taking the photo he moved the bed the small attention to detail is not missed with Jamie. …
Aamy · 16 April 2025
Agent replied · 18 June 2025
Thank you for taking the time to leave us a review! We're so glad you had a great experience with Jamie, attention to detail and a friendly approach make all the difference. We’ll be sure to pass your feedback on!
★★★★★ 5/5
GoogleEllie and Liv were very lovely agents. Whole process was well explained and went through as quick as it could. Definitely recommend for students
MoistOvenGaming · 14 November 2023
Agent replied · 11 June 2024
Thank you for your kind words and recommendation! We're delighted to hear that Ellie and Liv made your experience smooth and understandable. Your satisfaction means everything to us!
★★★★★ 5/5
GoogleJames and Ellie were very helpful. They helped me and my friends feel confident in choosing the right house, and were very patient
Milo · 14 November 2023
Agent replied · 11 June 2024
Thank you for your feedback! It's great to hear that James and Ellie were very helpful and patient, helping you and your friends feel confident in choosing the right house. Your positive experience is important to us.
★★★★★ 5/5
GoogleGreat experience buying my house through Oakmans Northfield. Bethany was a massive help through the whole process, especially with me being a first-time buyer. Friendly, professional and always available when needed. Many thanks!
Chris · 3 December 2024
★★★★★ 5/5
GoogleMyself and my partner viewed a house with Katie and we could not ask for a better agent to show us round. She knew the house inside out and was prepared with all the relevant paperwork to give to us. She was giving us ideas as we walked around, due to no furniture. She was kind and friendly and a credit to the team at Oakmans.
Ellie · 12 February 2024
Agent replied · 11 June 2024
Thank you for your fantastic review! We're delighted to hear that Katie provided you and your partner with an excellent viewing experience. It's wonderful to know that she was knowledgeable, prepared, and offered helpful ideas. Your kind words about her kindness and friendliness are much appreciated. We're proud to have her as part of the Oakmans team. Thank you for choosing Oakmans!
★★★★★ 5/5
GoogleHad a lovely experience today buying a student home with Oakmans Estate Agents. Ellie was very helpful in showing us around !
Megs · 14 November 2023
Agent replied · 11 June 2024
We're thrilled to hear about your lovely experience with Ellie and Oakmans Estate Agents. Congratulations on finding your home! Thank you for choosing us, and we appreciate your feedback.
★★★★★ 5/5
TrustpilotThe team at Oakmans have been Brilliant
The team at Oakmans have been brilliant. From first survey, writing the sales material and then the support to the full process the team supported and advised us. Without Alex (Sales) and Sue (chasing progress) in particular I don’t think we would have survived the process!
Richard · 23 December 2025
★★★★★ 1/5
TrustpilotFind Another Agent
I honestly would have given 0 stars if possible. Awful. Awful. Awful. Where to start!The house: Was promised the property and individual doors would be locked upon moving in. A lie. This lead to other tenants using my room and allowing other non residents to use other rooms without the occupiers permission. The house had NOT been cleaned before moving in, and attempts to clean only carpets and matresses were made after complaints. The house was in an awful state and lacked functionality.Maintenance & communication: A severe lack of communication from the agency. The system is frequency based, so persistent or multiple forms are needed to get a response. Even then issues are seldom solved. When you do get in contact with someone, they cut you off on the phone, or ghost you after a while, so many issues have not been resolved because of this. They also like to give you less than 24 hours notice on visitation.Rent & fees: Extortionate. Discovered a tennant was being charged more than the other tennants for a smaller room. Issues was rectified, however they still received communication from the agency stating they were underpaying wich was NOT the case. Ridiculous intercommunication within the agency. Honestly dont understand what they used the "cleaning & admin" fees for as the house was not clean upon moving in. Finally, ontop of the agency fees, they charge a ridiculous amount for cleaning/waste disposal fees, despite the hefty admin fee that is supposedly contributed to cleaning. Safety: Nil Points. First a gas leak caused by a loose, knockable, unlabeled valve led to the discovery plastic piping had been used on a internal gas meter that should have been situated outside. Mold and dust in the house which triggered many allergies and sickness throughout the tenancy.I really had such high hopes as they are a well recognised and respected agent, but my experience has been sadly, quite disappointing. It was exhausting trying fo communicate issues with them to the point where you give up. They do not treat you like humans with needs, but cash cows. They do not care, and I shall never be using this branch, potentially company, again.
Manilla · 14 May 2020
★★★★★ 5/5
GoogleAlex was really bubbly and patient with us gave us lots of helpful information really happy with the service we recieved
Amelia · 14 November 2023
Agent replied · 11 June 2024
We're thrilled to hear that Alex provided you with a bubbly and patient service, offering lots of helpful information. Your satisfaction is important, and we appreciate your feedback. If you ever need more assistance in the future, don't hesitate to reach out. Thank you for sharing your positive experience!
★★★★★ 5/5
GoogleEllie was really helpful and helped guide us through getting our first student home. She made it very easy and enjoyable
Emz · 14 November 2023
Agent replied · 11 June 2024
That's wonderful to hear! Thank you for sharing your positive feedback!
★★★★★ 5/5
GoogleI had a lovey experience at the Oakmans Northfield Branch, the team were lovely from start to finish. Katie was so lovely and did multiple bookings with me and Laura and Lesley in the office made everything so easy.
Su-Ling · 27 July 2024
★★★★★ 5/5
GoogleCannot speak highly enough of Oakmans Northfield team when buying our house. Fantastically run and both Laura in the beginning and Lesley through to completion, were amazing - both extremely friendly, helpful, understanding and informative …
James · 16 April 2025
Agent replied · 16 April 2026
Thank you for the amazing feedback! We're so pleased Laura, Lesley, and the Northfield team could support you throughout.
★★★★★ 5/5
GoogleGreat service from Trina and team who were very professional and helpful and communicative throughout the process.
Highly recommended
Rob · 14 November 2023
Agent replied · 11 June 2024
We're thrilled to hear about your positive experience with Trina and our team. Providing professional, helpful, and communicative service is what we strive for. Thank you for your recommendation, and we're here for you anytime!
★★★★★ 5/5
GoogleVery helpful had it all sorted within an hour. Jake was amazing helped move the process in no time
Pachrik · 14 November 2023
Agent replied · 11 June 2024
We're thrilled to hear that Jake was amazing and helped expedite the process so efficiently. Your satisfaction is our priority, and we're here to make things as smooth as possible. Thank you for the feedback!
★★★★★ 5/5
GoogleJay was great at showing us around and explaining the process. Glad to have sorted a house with ease!
Josh · 14 November 2023
Agent replied · 11 June 2024
We're glad to hear that Jay made your house search and the process smooth and easy. Your satisfaction is our goal. Thank you for sharing your experience!
★★★★★ 5/5
GoogleJake and James were very friendly and very helpful as they took us round properties that suited our requirements.
Daniel · 14 November 2023
Agent replied · 11 June 2024
We're pleased to hear that Jake and James were very friendly and helpful in showing you properties that met your requirements. Your positive experience is important to us. If you ever need more assistance or have further questions in the future, don't hesitate to reach out. Have a fantastic day! 😊🏡 …
★★★★★ 5/5
GoogleAll the estate agents are very friendly people especially Ellie who was the one doing our viewings.
Sam · 14 December 2023
Agent replied · 11 June 2024
It's great to receive your feedback! We're pleased to know that our team, especially Ellie, provided a friendly experience during your viewings. Thank you for taking the time to share your thoughts. We appreciate it!
★★★★★ 5/5
GoogleJay and Alex were amazing at helping us and managed to get us a property in one day.
Ellen · 14 November 2023
Agent replied · 11 June 2024
That's incredible! Jay and Alex did an amazing job helping you secure a property in just one day. Your experience is a testament to their dedication. Thank you for sharing!
★★★★★ 5/5
GoogleVery friendly and helpful while we were viewing student properties. Tom and Alex were very considerate and professional.
Dom · 14 November 2023
Agent replied · 11 June 2024
We're thrilled to hear that Tom and Alex provided you with friendly, considerate, and professional assistance during your property viewings. Your feedback is greatly appreciated. Thank you for choosing us!
★★★★★ 5/5
GoogleEllie and Olivia were insanely helpful with showing us around the houses and answering any queries we had.
Bradley · 14 November 2023
Agent replied · 11 June 2024
That's fantastic to hear! We're so glad Ellie and Olivia could assist you thoroughly during your house tours. Thank you for acknowledging their hard work!
★★★★★ 5/5
GoogleJason Winterton you are fabulous and a huge credit to Oakmans Northfield!
Thank you so very much for the enormous amount of work and support you gave us throughout the process. …
Carley · 16 May 2025
Agent replied · 28 May 2025
Thank you so much for your wonderful review! We really appreciate your kind words and are delighted to hear you had such a positive experience. Jason is a fantastic part of our Northfield team and will be thrilled to hear your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
