5/5
GoogleExcellent service all round, could not recommend more highly.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 7 February 2025
Happy to have provided you with the service you deserve!
Trusted Agent profile · Birmingham
Verified
Northwood Birmingham reviews
★★★★★
279 reviews across 3 platforms
70 Bromsgrove Street, Birmingham, B5 6NU
Part of Northwood, see every office.
Northwood's office in Birmingham, at 70 Bromsgrove Street, is rated 4.4 out of 5 across 279 reviews on three platforms, including 213 Google reviews rated 4.2.
213
Reviews on Google
This office
56
Reviews on Direct reviews
This office
10
Reviews on allAgents
This office
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleI have to say that even if you can't believe, that I'm sad for not be more their customer. They were supportive at the same time that professionals. And the part of the support, is the part that impressed me more and made me more than happy, they are really helpful.
5/5
GoogleVery efficient, friendly and helpful. Easy to contact and very good communication.
Agent replied · 31 December 2024
It is always good to work with professional landlords with well maintained quality properties.
5/5
GoogleWhat a fantastic job Nin, Allison and the rest of the staff at Northwood did in order to finalise the sale on our property. They kept me up to date and informed on all issues concerning the sale and I couldn't be happier. Thanks guys for all your help.
1/5
GoogleExtremely unprofessional and a disappointment
Agent replied · 31 December 2024
This was a tenant find only for a landlord who prefers to manage her own properties. Unfortunately the tenants were in breach of their contract, as they apparently sub-let the property! There was also a breakdown in communication between the landlord and tenants, leading to legal action. Hopefully you can see from all of our other reviews, 99.9% of our customers are happy landlords and tenants. Unfortunately people will post unfair and inappropriate reviews when things don’t go their way… Honesty is always the best policy.🙏🏼🙏🏼🙏🏼
1/5
GoogleRubbish. Never come to rented house even if you report that there is issues in house. Nobody will take care of your contract from here after you paid. Ridiculous. The worst ever in the world. Still don't know when can I get deposit back. No answer. Wow amazing.
5/5
Direct reviewsThank you to Northwood Team and Mohammed for a friendly service, especially with our check out. Quick responses and efficient experience, would definetely collaborate again in the future. Many Thanks, Ramona and George
5/5
GoogleLovely staff, well maintained and managed appartments
Agent replied · 31 December 2024
Thank you. We pride ourselves on having quality properties and quality landlords who are happy to maintain their investments and our tenants homes.😊 …
5/5
Direct reviewsIt???s been a wonderful experience with Northwood during the year. Especially with help from Latha and Mohammed, I really appreciate the hard work Northwood have provided and wishes them the bests
1/5
GoogleWorst letting agent I've ever dealt with. What they say and what they'll do are two separate things. Would charge you fifty quid to say hello if they could get away with it.NegativeQuality, Value
5/5
GoogleProfessional service and friendly staff!
Agent replied · 31 December 2024
Thank you Christopher. Effective property management and customer relations are at the top of our list.
5/5
allAgents"Thank you..."
Northwood are so lovely team and understanding and helpful. For one year and six months they was in tuch with me and whe I nead help from them they did it so fast they could.
5/5
Direct reviewsSo far really impressed. Very smooth, and very polite! Tha j you to Sebastian. ????
5/5
Direct reviewsI have been renting 112 Latitude with Northwood for three years, and it has been a wonderful time staying in the property.
5/5
Direct reviewsVery sufficient and reliable agency,smooth and well coordinated team. They always respond when you need them and the best agency I???ve ever come across
5/5
GoogleExcellent service, managed to offer for a property and complete in only 2 months. Thank you so much for providing such a professional service, also a smooth transition of the property, it is much appreciated.
5/5
Google“I have only recently started using Northwood, but so far, their service has been impeccable. They are efficient, extremely friendly and approachable and have exceeded my expectations in the rental of my property.”
5/5
Direct reviewsVery good in assisting me with my application today as I was very anxious and nervous! Well done Latha
5/5
Direct reviewsI have found both Moh and Latha, extremely helpful and courteous when dealing with my property...Many thanks again !!
5/5
Direct reviewsExcellent service and quick responses & results.
2/5
GoogleRating only, no written review.
5/5
Direct reviewsFantastic service, well done. Thanks!
5/5
Direct reviewsAlways accomdating and quick to respond. Would highly recommend letting a property with Northwood! Thanks team :)
5/5
Direct reviewsMoh came to do my maintenance even quicker than thought and did so very efficiently
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
