Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Zack Abbas delivered an excellent and very professional service. He was polite and very helpful in explaining everything and making sure we understood the whole process. Zack presents as a wonderful face for the company, and i am very happy with how he helped us and the service he provided today
Ibrar · 26 September 2025
★★★★★ 5/5
GoogleSuch helpful staff, especially Zainab, always willing to help us and get back to us as promptly as possible. Would definitely recommend Martin & Co. It’s been a breeze from the beginning, very grateful of this due to having such bad experiences with other Estate Agents in the past
Beth · 24 October 2023
★★★★★ 2/5
TrustpilotThis company doesn’t give landlord a proper satisfaction
I have a flat rented out through Martin & Co. my designated property manager is on maternity leave and the acting female manager was lack of enthusiasm to perform the same. My tenants couldn’t pay rent on time and nearly a month overdue. I have to chase this acting one nearly everyday as Martin & Co is the management agent. Later on I found the arrears was paid to Martin & Co account. The account department just to retain the money to earn extra interest income. I never ever get my rent on the due date. This is a money grabbing operation
Christina · 23 September 2024
★★★★★ 5/5
Googlegreat vewing experience with Zack. Very polite, helpful, went above and beyond to answer all my questions.
Freddy · 14 October 2025
Agent replied · 22 July 2026
Hi,
Thank you for your kind words! We’re delighted to hear Zack provided such a … More
★★★★★ 5/5
GoogleJack provided an excellent service. The office was also prompt to answer any questions we had on email and over the phone.
Dan · 24 August 2025
Agent replied · 16 September 2026
Hi Dan,
Thank you for your kind feedback! We’re pleased to hear Jack provided excellent … More
★★★★★ 5/5
GoogleAmelia helped me move in to my property swiftly! She is an asset to Martin and Co. Me and my partner couldn’t have asked for a better coordinator to help us. Thank you Amelia, you’re great
Debbie · 14 July 2024
★★★★★ 1/5
TrustpilotTerrible Experience with Martin & Co Harborne Branch
I've had an extremely disappointing experience with the management at Martin & Co Harborne. Since my property manager, Yousaf, left the company before I moved in, the team has been unable to resolve three key issues for over a month. Despite constant follow-ups, they keep telling me they are "chasing the landlord" to send a contractor, but there has been no progress.
The bathroom tiles are coming loose, posing a safety risk, and the postal box still hasn’t been replaced because the previous tenant didn’t return the key. Additionally, rubbish left by the previous tenant has been sitting outside my flat since I moved in.
The lack of urgency and genuine interest from the management to address these concerns is highly frustrating. I expected better service, but sadly, they’ve fallen short. I would not recommend their services based on this experience.
Usman · 19 September 2024
★★★★★ 5/5
GoogleFantastic agent who showed me around a property today, thank you so much for being so helpful and efficient.
The · 21 September 2025
Agent replied · 21 September 2026
Hi Zahraa,
Thank you so much for your kind words! We’re delighted to hear you had a … More
★★★★★ 5/5
GoogleWe had a viewing with Ben as we arrived Ben was waiting outside perfect timing Ben was very professional and showed us the property answeared all our questions promptly thank you
WEB · 30 September 2024
★★★★★ 5/5
TrustpilotI and my partner had a pleasure of site…
I and my partner had a pleasure of site viewing today with Mr Ben Mortimore. He was professional, polite . The most amazing thing was that he was there before time waiting for my arrival. He did not pressure me, allowed me to view the property at my own pace, listening attentively, answering all my questions. Am happy with the viewing and am very interested in getting the property. I sincerely appreciate all the staffs, Liz Herman for sending me the form swiftly,my experience with martins and co has benn great
thank you all and hope you keep up the good work.
Regards
Emmanuella
Emmanuella · 14 September 2024
★★★★★ 5/5
GoogleOwen has been really helpful during the viewing process. Although my Partner came for the viewing he allowed her to make some videos and answered any questions that we had. …
Emmanuel · 30 September 2024
★★★★★ 5/5
GoogleMuhammed Uddin has been really helpful from the start. He's professional in answering questions, he's polite and consistent. Muhammed was very friendly when meeting him in person. He deserve a raise.
Ake · 30 September 2024
★★★★★ 5/5
GoogleDebbie Harper has dealt with our requests in a courteous and professional manner. Moreover, she responds to all our queries well as well provide clarification even when requested more than once. She has provided us with a good service and maintains a good relationship with the company.....
Sibtain · 30 September 2024
Agent replied · 30 September 2026
Hi Sibtain,
Thank you for your kind feedback! We’re so pleased to hear Debbie has handled … More
★★★★★ 5/5
GoogleVery friendly and good staffs always responding on time and answering every question
Vanesa · 30 July 2026
★★★★★ 5/5
GoogleWe moved to Martins as we needed a fast sale and had heard they are very proactive-they are!
They suggested an open house and we had multiple offers within a week. Their communications was always very good and they work very hard. We particularly worked with Vinnay and Monaj who were both great. I would be very happy to recommend Martins, ask for Vinnay!
Claire · 2 May 2022
★★★★★ 5/5
GoogleI rented a house for 2 years with Martin and Co. Their property management system is good.
Shaz was especially very helpful when I was finishing my tenancy agreement. She made it easy for us and also helped us in diverting our mail to new address. Thank you!
Shahid · 24 October 2023
★★★★★ 5/5
GoogleI was dealing with Owen. I believe Owen is an asset to the Martin and Co company and a five-star staff. Owen is extremely helpful, understanding and cooperative. Owen is very professional and tries to help you whenever possible. I haven’t experienced working with anyone like him. Thanks a lot to OWEN.
Amir · 8 July 2023
★★★★★ 5/5
GoogleAmelia helped me move in to my property swiftly! She is an asset to Martin and Co. Me and my partner couldn’t have asked for a better coordinator to help us. Thank you Amelia, you’re great
May · 25 June 2024
★★★★★ 5/5
GoogleThank you sufyan , they were very attentive and helpful in terms of helping me find new right apartment.
Brii · 14 June 2026
★★★★★ 5/5
TrustpilotA smooth and easy experience!
The lettings team at Martin and Co made my transition to Birmingham as easy as possible, the negotiator who showed me around the 2 properties really know what he was talking about and our coordinator Amelia Brady made the move in process so easy. Would recommend for anyone!
Jen · 11 October 2023
★★★★★ 5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with Amelia at Martin & Co. She was professional, knowledgeable, and she really took the time to understand what I was looking for. She made the entire process smooth and stress-free, keeping me updated every step of the way. Thanks to her expertise, I’m now in my dream home! Highly recommend their services.
Alice · 26 June 2025
★★★★★ 5/5
GoogleZainab is always very professional and very helpful. She also knows how to do her job and responds very quickly to any inquiries I’ve had to deal with. Thank you
A · 30 September 2024
★★★★★ 5/5
GoogleWe moved to Martins as we needed a fast sale and had heard they are very proactive-they are! They suggested an open house and we had multiple offers within a week. Their communications was always very good and they work very hard. We particularly worked with Vinnay and Monaj who were both great. I would be very happy to recommend Martins, ask for Vinnay!
Claire · 27 March 2022
★★★★★ 5/5
TrustpilotGreat team at Harborne branch
Great team at Harborne branch - really proactive in getting our house sold. Professional, approachable and very responsive.
Victoria · 18 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.