Life Residential Birmingham reviews

★★★★★ 4/5

Trustpilot

A Seamless Letting Management Experience

Thanks to Jack Lau and Kalidass Uvaraj for their outstanding letting management services. Their swift and effective communication, coupled with a remarkable work ethic, sets a high standard within a short period to process all formalities. Jack Lau navigates the complexities of letting management with precision, ensuring a seamless process, and Kalidass Uvaraj proactive approach in assisting the tenant's settlement showcases a commitment to a positive experience. I wholeheartedly recommend them to anyone seeking an efficient and reliable letting management professional. Thank you for their excellent teamwork and support.

WaiChunIreneLAM · 23 January 2024

★★★★★ 5/5

Trustpilot

Szilvia Nemeth Property Manager has…

Szilvia Nemeth Property Manager has been excellent looking after our property for the last couple of years. We had a particulary troublesome tenant and our expectation has been high, however Szilvia has not felt to deliver.

Susie · 2 September 2024

★★★★★ 5/5

Trustpilot

Amazing service from Marie!

I definitely recommend Life Residential! They do everything to make renting proceedure easy. Back in October, we have been assisted by the sweetest person, Marie, who helped us to get our first home sweet home. During the process, she kept us updated at all times, giving us the best recommendations to not miss the property and stay available even now for anything we need! If you go to E14 - Marie is the best !!!

Johanna · 14 January 2021

★★★★★ 5/5

Trustpilot

Thank you Magda!

Thank you Magda!Thank you Magda for being super responsive and dealing with an ongoing issue in an efficient and professional manner. Magda also made sure to give regular updates which was very reassuring. Really appreciate all your hard work.

MKK · 5 July 2024

★★★★★ 5/5

Trustpilot

Ace Property Manager

I have been very happy with the service I've received from Life Residential, in particular Laura Grente who is my Property Manager. She always keeps me informed of what is happening with the property and if there are any issues she sorts them out quickly and efficiently. Recently I was out of the country for a while and unable to access my mails as regularly as usual but she took the initiative when something needed to be sorted out urgently and kept me appraised of the situation. It has been fantastic having a one point of contact who will sort out everything without you having to worry. Thank you Laura for all your support.

Ms · 27 March 2019

★★★★★ 5/5

Trustpilot

Exceptional Property Management by Leo Leung

"I have had the pleasure of having Leo Leung manage my flat in London, and I couldn't be more satisfied with the service provided. Leo has consistently demonstrated exceptional professionalism and dedication. His attention to detail, prompt communication, and proactive approach in handling any issues have been outstanding. Leo ensures that both the tenants and I are well taken care of, making the entire property management process seamless and stress-free. I highly recommend Leo Leung to anyone seeking a reliable and efficient property manager in London."

世昌 · 9 January 2024

★★★★★ 5/5

Trustpilot

As the landlord of Flat 3506 Icon…

As the landlord of Flat 3506 Icon Tower, I have had a great experience through the cooperation with Life Residentail, especially the direct contact and communicaiton with Miss Brooke Nickless. Her professionalism, reponsibility, considerate custom service, smooth communication with the tenant and landlord impressed me most. Under the service of Miss Brooke Nickless and other staff of Life Residential, the continuity of the rent of my property goes smoothly as the previous tenancy contract ends this month.

Charlie · 8 December 2025

★★★★★ 5/5

Trustpilot

Refreshingly decent, professional real estate agents

If you're looking for a decent real estate agent that operates with integrity and provides a great experience, look no further than Life Residential. The team listened to what I needed, matched me with a good property and landlord, provided excellent digital tools to simplify referencing and onboarding, and facilitated everything needed to provide a smooth move. Special thanks to Riccardo and Maquel.

Seb · 3 November 2022

★★★★★ 1/5

Trustpilot

Overall our experience with Life…

Overall our experience with Life Residential was absolutely a nightmare, with every single department of the agency, myself and my partner we have been renting with them for nearly 3 years, and I won’t recommend this to anybody. We left three month ago, and we are still waiting for the final bill of clever energy (which is an extra bill of the building, that obviously hasn’t communicated to us once we firstly moved in);Moral of the story, we chased our deposit for literally 3 months, and still waiting for final bill to be issue!!! Szilvia Nemeth is absolutely the worst property manager you could ever deal with, she is not present, she is not responding, and she is rude! She is only looking after her own interest, honestly, shocking experience. However, I also want to mention, that Abi Shanks, she is THE ONLY ONE that took real care of this situation, and supporting us by finding a solution. She constantly communicated with us, we really appreciated that, and we can’t thank her enough for her effort to get this sorted.

Deborah · 3 January 2024

★★★★★ 5/5

Trustpilot

Efficient and Fuss-free

Abby Gooptu from the Renewal Department has helped with a seamless rental renewal for me and my tenant. Process was smooth and clear every step of the way. Thank you Abby and Life Residential, you are making the fees we pay worthwhile.

Aaron · 23 April 2024

★★★★★ 5/5

Google

Highly recommend Life Residential! They provide very professional service - especially Kelvin Luk, very helpful and always take prompt actions to solve the client's problems.

Kevin · 21 January 2025

★★★★★ 5/5

Trustpilot

Luke Parker has continually been…

Luke Parker has continually been excellent from the start of our tenancy, no problem has been to to big and he has always sorted everything instantaneously, having a property manager like Luke has made our tenancy a joy. Thanks Luke.

Myles · 27 May 2024

★★★★★ 5/5

Trustpilot

I recently asked Life Residential to…

I recently asked Life Residential to market my property for letting. I was very happy with the service received. Fred Roberts was extremely professional and courteous throughout the process and always kept me posted about viewings and feedback. He has found me a good tenant in a short space of time which I am really pleased about. The subsequent management of the offer process and tenancy agreement was also managed very efficiently and in a timely manner. Anita constantly communicated updates to me and I received all the relevant documentation I requested. The process was extremely well managed and I was very pleased with the service received, thank you.

Natascha · 13 April 2018

★★★★★ 5/5

Google

Very attentive service throughout the letting process for my new apartment. Miriam in particular was excellent. She was always on hand to answer any questions and ensure everything went smoothly.

Louis · 2 April 2026

★★★★★ 5/5

Trustpilot

Highly recommended Real Estate Agent

I would like to thank Thomas for managing my property in London. I appreciate and acknowledge the time and effort he makes to ensure any issues are attended to and resolved. When Thomas came to Hong Kong, he organised a meeting with me to discuss my property. It was very constructive and helpful. Thomas is always extremely responsive to my emails and will personally visit my property to make sure things are in working order. I highly recommend Thomas from LiFE Residential if you want your property in the best hands.

KC · 5 December 2023

★★★★★ 5/5

Trustpilot

My Property Manager Llinca Loanovici…

My Property Manager Llinca Loanovici was great in organising for some issues to be resolved at my flat. She was fast, efficient and her assistance was exceptional. She liaised with Contractors to arrange booking for when was suitable for me and the issues were resolved in no time at all really. very happy with the service she provided.

Pam · 7 March 2023

★★★★★ 5/5

Trustpilot

Will go above and beyond to help sell your place

We recently sold a flat through Life Residential and I cannot recommend the team highly enough. Molly and Will went above and beyond to help with the sale! Their professionalism and level of care was superb. If we didn't have them help coordinate the sale and liaise between the solicitors the whole process would have taken a lot longer. I can't thank them enough for everything they did and always being available to answer questions and making it happen. I'll be eternally grateful, thank you!!!!

Crissy · 27 November 2023

★★★★★ 5/5

Trustpilot

Account Assistance

As my main point of contact, Rosita has been extremely helpful. Not only is she very effective, but she is also extremely courteous. Nothing is too much trouble for her, and she always provides regular, timely updates.

James · 3 July 2024

★★★★★ 5/5

Google

Would like to thanks Jiaze and Jahdel, they help me to find a tenant within 2 weeks. They are helpful, supportive and knowledgeable. And the most important thing is they response quickly to my questions. Highly recommend Life Residential!

Nic · 27 May 2024

★★★★★ 5/5

Trustpilot

Life Residential Excellent and Best Service

Since the first time i moved-in until the checkout process both Kalidass and Kelvin as the property manager are really support me with all the informations and my needs. They are very responsive and really helpful also gave me a very clear directions. Very satisfied with the assist from Life Residential and all the team members, I have been very pleased with the service. Thank you for the assist and the support Kalidass, Kelvin, and all Life Residential team members that helped me through. Trusted and Recommended.

Seb · 22 September 2024

★★★★★ 5/5

Trustpilot

Tenancy extension

We would like to thank Abby for the help and support provided for the extension of our tenancy.Our questions and doubts were fully and promptly answered even during the weekend.We had an excellent experience

Francesco · 18 August 2024

★★★★★ 5/5

Trustpilot

Ashleigh Rocks! Big Thanks for Smooth Sailing!

I am delighted to share my positive experience with my property manager, Ashleigh Bates. Ashleigh has consistently demonstrated exceptional qualities that have made my interaction with Life Residential a smooth and pleasant experience.Ashleigh’s responsiveness is commendable; she consistently replied to my inquiries promptly, ensuring that communication was efficient and effective. Her patience and diligence in following through the entire process, addressing concerns, and providing timely updates have truly set her apart.One of Ashleigh’s notable strengths is her strong understanding and interpretation skills. She exhibited a keen ability to grasp and comprehend complex situations, making our communication remarkably smooth and clear.In summary, Ashleigh Bates has been an outstanding property manager. Her commitment to providing excellent customer service is evident in her timely responses, patience, and exceptional communication skills. I am grateful for her professionalism and would highly recommend her services.

Qunxi · 14 November 2023

★★★★★ 5/5

Trustpilot

Thank you, Thomas

Thomas is our managing agent for our property and he is a godsend. He took over the management of our property at the time of the expiration of the lease some 18 months ago and the tenants had left the place with inventory missing, many areas of the flat damaged and dirty. Thomas, without fuss went about getting tradesmen in to make good the place, getting funds from the deposit bond to pay for the same. We were at peace knowing that Thomas was in control of the situation. A very positive start to our landlord/managing agent relationship with Thomas.Thomas is a good communicator setting out facts and explaining situations, and outlining the rights and obligations of both the tenant and the landlord with clarity and neutrality. I appreciate his approach of setting out the ways and reasons for those ways in resolving tenant's complaints or requests. He made decision making very easy through the clear explanations. He approaches each problem (such as complaint from the tenant) without bias or prejudice but with fairness and pragmatism.He attends to problems with efficiency and effectiveness. When consent is given for repairs to be done within days the repairs are attended to. There is no hesitation or delays in whatever Thomas agrees to do.We appreciate Thomas' care and attention in the management of our property and it gives us great pleasure in writing this review.We thank Thomas for his great work.

May · 2 November 2023

★★★★★ 5/5

Trustpilot

Excellent experience with Riley Buckley

My property manager Riley has been extremely responsive and helpful since I moved into my new rental flat. Her communication is excellent and always follows through with our requests. Thank you Riley!

Meg · 6 September 2024